Foods good. Just takes too long to be ready. Highly recommend Don't tell the customers the food is ready if it's not. I'd walk in instead of using my phone app. read more

After 1 year went back to see if they improved, and boy was i disappointed. PREORDERED a pizza went to pick it up and was greated gave a 100 bill for a 30 dollar tab and the sound lady said they don't take 100s.. I gave over my card number and she turned around grabbed my pizza and threw it on the counter and it spun do to the force. SHE WAS RUDE unperfional and not holding her self to high standard. This place is garbage. I dont know if its lack of management or if dominos dont care about there comstomers any more. They fact I went 2 times and got the worst treatment with time after a year is trouble some. Not to mention who the hell runs a business and cant except 100 dollars is ridiculous. But the attitude and the fact that I was once again made to the bad guy for ordering there crappy food from an employee who clearly isnt manged or a corporate office ho isnt paying attention is ridiculous. Boycott this place and go else where.. they will treat you with respect and dignity not like your bothering them... this place in covington needs to be shut down or new management needs to be installed.. I will work to rid this hostile pizza place from our community.. I came in at around 7 pm on Saturday the 18th of July Please go else were they place sucks read more

Pizza x2 thin crust one had no sauce or cheese. Over done toppings all over box inside. Second one had no cheese 4 mushroom slices literally and about a quart of pineapple. The worst pizza in our lives. This Dominos is a Russian roulette when you order. Don't chance it. read more

I love Domino's Pizza so ridiculously much! It's the only kind of pizza I like to eat now. The environment: It's your typical pizza place, but with the restaurant's twist of style! The food: Domino's has all kinds of pizza, plus bread twists! You can order the bread twists with garlic, mozzarella, etc. They are AMAZING! I also really love the seasoning that Domino's puts on the pizza crust. The service: Domino's has excellent customer service! I don't like pizza sauce, so my order is usually messed up when I ask for no sauce. The people working at Domino's have always been able to work with that. They're really nice! Final notes: I love, love pizza and I think Domino's has spoiled every other kind of pizza for me forever! read more

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This spot needs a bump on stars. The staff works hard, real hard. I tried the pan pizza for the first time and it was pizza-licious, I normally stay away from franchises, but t'was the right place at the right time. This spot changed my mind about franchise, hard work, good food has a way of doing this for people. read more

Absolutely the worst pizza I've ever seen. Contacted them asking how they would make it better for me. They only offered an apology and never gave me an option to remake or refund. Worst experience ever and since it was a promotional deal they truly give you what you pay for. read more

Domino's Pizza - Dry cheese pizza no sauce taste yuck - Pizza Near Me - Covington, Washington

I've been on a Dominoes' kick for awhile now. The thin crust with ham, pineapple and sausage is amazing. Their red sauce is on point and the seasoning helps. I've never had any issues with employees. and the facilities always look clean enough. Its always ready when we arrive to pickup. read more

The employees here are inept. Need to get retrained on customer service. Garlic knots are good though! read more

Good food and friendly staff. Highly recommend if you are looking just for a snack for yourself or a meal for your family.

i ordered a med pizza when i received it it was nothing like i ordered. it was a hawaiian pizza.i thought i was adding the right choices. it's so thick cheese no sauce! right! i ordered to be delivered. chronic back. 5 min after i called. told them that this pizza was not edible. the refused.to make it right they manager who didnt get on the phone at my requesy. told this poor girl what to say. needless to say they treated me with no respect i felt like i was the problem, i actually was willing to have it remaid how i ordered it to fix issue. 36 dollars out i did donate to st jude i also gave the delivery driver 5 tip. which i dont regret he was friendy ,smiled was pleasent. my star is for the delivery. i will never order another pizza at domino's in covington wash. until the get new managment. beware! the date is 11/5/24 election night. read more

What a dreadful experience. First off, I ordered at 6:59pm. Order didn't go into the oven until 7:44pm. Should have cancelled then. Pizza came after an hour, cold fatty chicken wings, (ordered boneless). Pizza was undercooked and maybe a dot of sauce here and there. Sure I ordered light on sauce but that doesn't mean a teaspoon on the whole thing. Cinnamon twists? I don't think so, they are nasty, completely coated in cinnamon and all dried on the bottom of the box. They look like ....well, to put it bluntly, small erections. No wonder you're hiring. To sum it up , there was no care or pride or accuracy in the presentation of our food. What a total waste of money. Won't ever be eating Domino's again and don't recommend it to anyone. Stay away, go Pizza Hut. read more

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Not sure why the two star. Pizzas are great as is the pasta. Staff was very friendly. read more

Domino's Pizza - a cheese pizza in a box - Pizza Near Me - Covington, Washington

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The manager goes above and beyond to ensure we get quality food!! Definitely recommend this location.

the night crew mess up on my order then give me a cold pizza with only three slices of pizza. read more

Domino's Pizza - Pizza Near Me - Covington, Washington

Worst dominoes ever So I ordered classic wings and got nuggets Called the manager and basically told me to F off The commercials for dominoes are if you ever have a problem they will correct it yeah right Gabby the manager was in the wrong Wings have bones nuggets do not If I order wings I expect wings with bones!!!! Absolutely ridiculous Will go to Poppa johns next time. Dominoes can pound it. So pissed. Paid 63 dollars for sh@t food. read more

I ordered a 10 piece hot buffalo wings this is 8 when i tried to call back the voicemail said this location was no longer open due to staffing shortage but i just ordered it 20 minutes ago! read more

Domino's Pizza - wings - Pizza Near Me - Covington, Washington

Always inconsistent. Today one of the slices has no sauce or toppings on top. ‍ I guess we need to start checking it before we leave the store. read more

I had a very disappoint experience today 02/13/2022 with this Domino's branch in Covington. I'm getting ready for the SupperBowl order some pizza. I got a txt from them and told me that they had delivered my order. They deliver it on a wrong address and told me to re-order again. They did not even apologize to me. The 2 people I talked to were extremely rude and even laugh when i was talking to her. read more

Dominos is one of our preferred pizza places. I'm a fan of their garlicky crust. And the location is very convenient. I'm not a huge fan of their sandwiches, but it's something I'd still get if everyone wants pizza except me. read more

Fuck this place. Generally slow delivery, slopped toppings and when you GET delivery, toppings are on one side with one side looking scraped clean. Didn't feel like dealing with that shit tonight and ordered pickup and walked in at 17 minutes out. Which turned into 17 minutes out the entire time until I had been there for 45 minutes. I then lost my shit. I went to the Mexican place across the plaza, waited a grand total of five minutes for tacos, a quesadilla and a torta. I actually went went back and told the manager exactly such. Wouldn't look me in the eye. I've slapped dough, spun dough, topped pies and worked a wood-fired oven at a pizza place directly across the street from Boeing in Renton at lunchtime by myself for buffet, and I got told tonight after waiting for a half hour for a single pie that they were short-handed like it was some kind of excuse. Customer service is beyond lacking. Never got me my pie, so I can't comment on that. read more

Jacob, I think the manager? He was so great to us!! He welcomed us when we came in, was extremely accommodating with our order, and seemed to really enjoy his job! We even heard him checking on his employees to make sure they all had their breaks. He's a real sunflower ;) read more

Great game food, clean environment, friendly staff. Get yourself some wings or pizza.

Really disappointed tonight. Cheese pizza was over cooked and Philly cheesesteak pizza was so dry. read more

Domino's Pizza - Disappointed - Pizza Near Me - Covington, Washington

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Extremely poor service. Our first time calling they got the order all wrong. I called and complained to one of the managers. He promised me 2 pizzas, same size, free of charge to make up for the mistakes. I called a couple weeks later to order those pizzas and the guy hadn't put any messages in the computer to honor this!!!! I was really mad. They would not honor the promise. If the managers are that bad, I understand why the rest of the employees are terrible at service. read more

This Dominos location is an embarrassment. The quality is less than decent and the employees have shown to be even less so. The employees are less than helpful. This last experience was the final straw. I ordered two medium pizzas on the mobile app and it said they were finished. I walked in to pick up our pizza that said that it was ready. BTW, the app follows the employees hitting a button to start and stop its progress. I walked in and saw four medium boxes on the top rack in stacks of 2; five boxes on the middle rack in stacks of 2 and one large by itself. The gentleman that had been waiting for some time was waiting for his second large to finish because they forgot to make it. I had several employees standing around and walking right by me and never asking if they could help me. I asked twice if our pizza was ready, due to the app saying it had been done for 15 min. On both inquiries, the store manager said they were not. I continued to wait for the pizza to be finished. After 20 min of waiting the employee finally called for my order, grabbing the two boxes on the middle shelf that had been sitting there before I arrived. I tried to explain that the pizza had been sitting there for 20 min and the employee blew me off and started talking over me and getting hostile. All the while the other employee that was that tried forcing me the pizzas called me a POS ( Piece of shit) twice for asking for the manager. I will never eat there again until they let these people go. A customer should never be spoken to or treated this way, ever! read more

We ordered a combo meal with 2 pizza's at 7:25-and was told it would be 20 minutes. We went back in to pick it up at 7:55. The person helping us kept looking at the computer and then our order about 4 times-to then tell us we were missing a pizza and it would take another 10 minutes. Now our food that is done is sitting on the heating tray over cooking. They read my order back to me. I know I should have gotten my money back -because I know I am not going to be happy with it. read more

Ordered online with a pick up time of 8pm , got there and they just handed me the pizzas and weren't gonna make me pay. I get to the car and I open the pizzas and I didn't have the correct pizzas. I ordered 3 large 2 topping pizzas . 2 chicken bacon and 1 pep/sausage. Upon receiving them I had 1 chicken bacon , 1 pep sausage and 1 supreme or whatever with veggies on it. The chicken bacon pizza looked absolutely disgusting. I asked for it to be remade and I was told the issue was with the dough because it had been received the same day and hadn't had enough time to properly sit . So we had to wait for them to make a new chicken bacon one as well as making the 2nd chicken bacon that I ordered and didn't receive. My order was placed at 7:30 for 8pm pick up and I didn't leave there until almost 8:40. What made me more upset was my kids had to wait in the car for over 40 minutes after we ordered pizza online because we just finished football practice. I have never received pizzas that looked so horrible in all my years of ordering with dominos. I normally order from 104th Dominos because it's near home but Covington was in my path this night. After all this I probably won't order from this location again. After all that we ended up leaving with 6 pizzas totally cause they gave us the extra pizzas which woulda been totally fine if they didnt all look like this. Only pizza that turned out was the pep sausage. read more

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This Dominos is shady they charged me 40 for 2 mediums they advertise supposed deals but they will rip you off . I called back and was told I was out of luck i would rather go to little Caesars where the pizza isn't as good but they are honest . I would give them no stars if I could . read more

Walked in to order some pizza. A guy working the counter was working the dough and had no gloves on and had his finger wrapped in a bandaid. Told the guy at the front than walked out read more

The staff always is super friendly and energetic even when slammed. The past few times I've been there I've seen employees running around trying to get things done as fast as possible. Pizzas are always amazing and always leave me wanting more. read more

I walked in to get my online order and there's one girl working making pizzas, and doesn't say one word to me and my friend. She's throwing things around and has a look of disgust on her face. I stand for about 3 minutes until finally another employee walks out to help. Her too only said 4 words to me the entire transaction. Won't be coming back to this dominos, I felt very unwelcome. read more

Ordered online. Pizzas were correct, and ready on time. Great coupon deals.

I give them a 2 star, & possibly should have given lower...pizza was perfect. Hot & accurate, plus tasted great. My gripe is I was in a hurry home so I ordered online from work..I work 1 mile away at most. I wanted to grab and go on my way home and the website said 13-17 minutes. I ordered at 6:40pm, got there at 7:08pm and was told 6 more minutes. I am a very patient person so didn't really bother me other than expectations weren't met. read more

They always treat me very well when I order. I work right nextdoor to them so it's very convenient after work or for my lunch. Ordering from the app is flawless, too. The store manager always goes out if his way to be pleasant and take care of me. read more

The quickest delivery ever! 25 minutes from the time I send my order to the knock on the door with hot products. I could not be more pleased. Your Philly steak sandwich is one of the best I've had. read more

The pizza is fair. A little greasy, but the seasoning on the crust is pretty yummy. One thing I really dislike is how slow the delivery service is. I mean 15 minutes to quality check?! Come on! Nala and I got so hungry just thinking about their sausages! read more

Always great service, when mistakes are made they replace or give credit for next order!

This is probably the worst customer service in all of Covington, I have waited for my pizza (when it was ready) for more than 10 minutes, the guy told me it wasn't ready when it was sitting there the whole time. When he realized it was there he didn't even apologize. I have called them to order a pizza and put on hold for more than 10 minutes, and I try to get any words out like "I've been on hold for 10 minutes" what a surprise, back on hold. I have had so many bad experiences at this business I'm finally writing a review, if it were up to me I'd retrain everybody on customer service there it fire the whole team, so luckily for you guys I'm not the owner. read more

Awesome pizza! Always hot, and the kids love to go in and watch them make the pizzas. They would have a 5, but the guy helping us could not explain the special of the day. read more

The worst customer service!! I think we've been getting pizza from here for a couple of years now but within the past year or so their service has declined majorly. They never make the right order and we always end up waiting for another order. Whether it's wrong toppings, wrong size, they've done it all. I suggest they get a new team of people! read more