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    El Pollo Loco

    3.4 (47 reviews)
    Open 10:00 am - 10:00 pm
    Updated 3 months ago

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    Recommended Reviews - El Pollo Loco

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    Chipotle guacamole chicken burrito
    Ashok S.

    I stopped by EPL for lunch on a weekday. Found a decent parking spot, which was a surprise. This wasn't the case a couple of months back with their grand opening. Had a BOGO offer on their app for National Burrito day. Ordered a couple of their chicken burritos. You can use the kiosk or the counter. The two burritos with optional salsa cups (ask for it) came out quick. Loved how well the burritos were intact through the chow down process. Moist from the inside. The rice and the beans were not that great but the chicken was seasoned well. Overall, it tasted fine but did not exceed my expectations. Definitely needed that salsa but the cups were too small. Essentially it failed my "beat Chipotle" taste test. Figures as the make to order experience is superior and they don't have options as such. In general, the restaurant was fairly clean. There was a steady flow of patrons, which is good for business. One standout was their stellar customer service which is the only reason I am going again to try their other highly rated menu items (not named burrito)!

    Mixed chicken
    Debra W.

    When I tell you I was waiting for this place to open, I mean I was patiently waiting. I did not go when they first opened. I had to wait because there was no way I was going to wait for "fast food". Living in Las Vegas years ago, EPL was a staple for us and I often thought about their chicken and that creamy cilantro dressing. My first visit was not bad. I visited on a Saturday around 11am and the drive thru line was backed up all the way to the street but I was able to pull in the small parking lot and park. Upon walking in, it wasn't overly crowded. There are two self ordering kiosks to order but if you're ordering a family meal they have signs to order at cashier. I went with a mixed family meal with white and dark meat. My sides were mashed and potatoes, broccoli and salad. The sides were pretty good. Honestly, they may have my favorite mashed potatoes for fast food. The salad was very fresh and the steamed broccoli standard. Our chicken was a little dry and left us wanting more but with the help of the creamy cilantro dressing that I ordered plenty of on the side, we were able to eat it and make it a great meal. I recently went back and ordered a two piece combo with breast and wing. The breast was definitely dry on the outside and edges but it was notably moist in the middle compared to my previous visit. Service is good and fast. For fast food chicken, it's a solid option. I'll for sure be back. The restaurant has ample seating for inside dining and lots of windows to keep it bright and clean.

    Jill K.

    I had the opportunity to come here on a weekday and the drive thru line was busy as expected. We were lucky to find a parking spot and decided to walk in. The wait time didn't make a difference whether we ordered in or at the drive thru. what we ordered... - crunchy queso bowl - I would order this again! It has beans, rice, guacamole, queso, chicken, pico de Gallo. the chicken was moist with good flavor. - 2 pce chicken leg & thigh - The chicken had good flavor, perfectly grilled, and came with rice, mashed potatoes w/ gravy and 2 tortillas. While the food was good, it didn't live up to the hype that surrounds this place. I would only return after the hype dies down and the lines are shorter.

    Anne D.

    I had never visited an El Pollo Loco prior to them coming to WA state. I asked my friend from California if it was worth trying and they said it was. It's like a mashup between Taco Time, KFC, and Chipotle. Been here twice already. Once before noon and the other in the evening. It really does operate like night and day. At night the dining area was loud. The line to order was long. Turn around time to receive food was obviously long too. Tables were sticky and dirty because of prior sloppy eaters and lack of staff cleaning up after them. The drive thru line backed up onto SR 516. During the day, parking was abundant. No drive-thru line backup. The employees were nice and seemed more relaxed. We ordered in-person and we actually got our order in faster than the people learning the menu on the kiosks. It never hurts to ask if in-person ordering is available especially if there is a kiosk backup. You can actually hear the music playing overhead. The tables were clean. The food was hot, presented well, and tasted good. I rarely review chains but because it's new to WA state I thought it was worth trying. It was a good decision.

    3 piece chicken with mashed potatoes & street corn
    Rick C.

    The service pretty is standard fast food service with self ordering kiosks or you can order with the staff. It just opened a few weeks ago so the drive through is crazy. Once in the lot you can find parking & order quickly at the counter inside but seating is limited. The food was pretty good & fresh & I will be back to try additional things on the menu.

    Jessilyn C.

    Tried again a week later. Rating went down from three to two. Only because this time I waited an hour for this small meal. Decided to try again...This time I got the meal I wanted instead of tacos and burritos. It took over an hour, got home and they forgot to add salsa Fresca to my bag. How can you eat the crazy chicken without salsa Fresca!! Good thing I ordered guacamole. So far the chicken is not burnt. Too dry but not burnt. They really need to iron out the kinks still. Cars still long out on the street causing traffic. When chick fil an opened a few years ago by our house, they knew what they were doing. Sure lines were long but it did not take two hours to get our meal. They even had PD taking care of traffic. Also the meal isn't as good as when I was a teenager. As far as cleanliness, the gal cleaning tried her best to wipe the tables as fast as she could. Only one gal. She wiped the table, but just pushed the mess in the floor. The floors need to be cleaned up too! As I mentioned earlier about chick fil a when they opened. There was a little old lady wiping down the tables with wipes, and another crew member sweeping the floors. EPL...you need to up your game in cleanliness. Will I be back...not sure! I'll be in SoCal next week I can just get a meal there.

    Soup is the bomb, so yummy
    Makerita L.

    Jan 12, 2026 out to check out this new location. I was so excited to hear that we now have our own El Pollo Loco. This was my favorite spot whenever I'm in California. We ordered the chicken tostada, that was delicious and we ordered the 3 piece chicken dinner. Well, the chicken, did not taste the same as how it was in California. A little bit dried, tasted very bland. Everything else was ok. I loved the free chicken soup that got served while we wait. I don't mind ordering a whole bowl of that soup next time, it was really good, flavorful and delicious. The atmosphere was kind of chaotic, people shouting, people waiting for thier orders for a long time. There's a lot of waiting inside and out. Not enough parking space. Hopefully they'll improve on my next visit but not any time soon. In a few months.

    Steve M.

    2 weeks in since grand opening and still missing the mark here. Chicken has been overly dry 2/3 times and the wait times continue to be unacceptable. They also have menu pricing inconsistencies (have a $5.99 combo but the cashiers say it's incorrect and actually comes out to over $9 with the drink). Also, the app is very bad. If u open up an offer, make sure u use it right away since u won't be able to access it at all afterward even if it was never used. The electronic screen ordering is actually nice but they should really have 3 at a minimum Also they need a better system for calling out ready orders. It's non stop yelling out the order numbers in Spanish and English inside an already loud restaurant. Just have screen up with the pickup numbers there.

    Chicken thigh. Tiny. So dry

    Over hyped and overpriced. The chicken is DRY! The beans need a lot of seasoning- they are so bland. Mac and Cheese was the only tasty option for the family meal. We ordered a 16 piece family meal and couldn't believe how small the chicken pieces were. Save yourself some $$ and go to KFC instead. They serve the same powdered mashed potatoes but better beans and gravy. Plus you'll get double the chicken.

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    Ask the Community - El Pollo Loco

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    Antigua Guatemala Restaurant

    Antigua Guatemala Restaurant

    4.3
    (79 reviews)
    2.0 mi

    I thought this place had shut down but when I sent my husband to buy tamales, he came here. He said…read morethe place was up and running with customers. He only came here because he thought that if the tamal cost $6 then they had to be good. They were not. When I asked him where he got them and he said here, I looked it up on Yelp, who was saying they were permanently shut down. Little to no flavor. Traditional Guatemalan tamales have a slice of red bell pepper, and an olive in it, giving it more flavor but this one just had the meat and let me add that the amount of bones that were in the tamale was just absolutely unacceptable. Everyone knows that you don't put bones in tamales. The amount of times I bit into a bone or had to spit them out, made the eating process so unpleasant. I had told my husband to not come here anymore since it's so overpriced but I guess he forgot. It was just another reminder why I don't come here anymore

    When we walked in we weren't exactly sure of the process, but it was clear we were supposed to…read moreorder at the counter first. The restaurant is big, spacious and super clean. We ordered the churrasco chapin (grilled steak with rice, black beans, sausage and house salad) and dobladas (tortillas with beef, cabbage and onion and homemade tomato sauce). The dobladas were yummy and hefty but not too heavy. The churrasco wasn't bad, lots of food. Food comes out relatively fast and is a little more on the pricey side.

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    Antigua Guatemala Restaurant
    Enchilada guatemalteca
    Enchilada guatemalteca
    Tamarindo

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    Tamarindo
    Vue Prime Mexican Steakhouse

    Vue Prime Mexican Steakhouse

    4.1
    (166 reviews)
    3.4 mi

    The short: everything about the experience brought me joy. The food was well seasoned. The space is…read morebeautiful. The prices were fair. And the staff were delightful. The long: steak culture is incredibly mundane and steakhouses themselves often overcommit and underdeliver. Vue has cracked the code bringing flavor to steak houses. They go beyond the traditional salt and pepper approach and introduce Mexican and Hmong flavors in their dishes. If haven't had the honor of dining in a home from either culture, you're in for a treat. I personally like their New York strip Their family love can be felt in the decor, the interactions, the attention to the customers and the food. For me these were flavors and the culture of care I grew up with. So I'm exited for their success, mark my words they will be the best steakhouse in Washington in the next 2 years. They're working with something special here.

    Tried for the first time and we were very happy. The food was outstanding. Filet mignon came out…read moreperfect med rare and cooked to my favorite temp on the hot stone. The potato side was fantastic as were the peppers. Others enjoyed the shared plate of steak, pork chop and sausage. Flavorful and perfectly cooked. Smoked old fashions were terrific as were the spicy senioritas. Affogato was divine! Service was attentive and friendly. Prices were reasonable for the size of dishes you get. We were very happy with everything and will be back!

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    Steer from Mexico
    Steer from Mexico
    Molcajete Mixto
    Molcajete Mixto
    Churros

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    Churros

    El Pollo Loco - chickenshop - Updated June 2026

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