Glowing stars for this location. Super clean, everyone working here are so kind, helpful, & gracious. Yes parking is a pain but if you time it right it's not too terrible. My kid & I had excellent service from ordering to being served. There was even flowers at our table. I really really appreciate everyone that works here. There's a sweet lady with silver hair that was working the floor & greeting people, also making sure everyone was happy & taken care of. I didn't catch her name but I hope to see her again when I come back - which I definitely will be! read more

I just came in with some girlfriends and Dottie the hostess was sooo amazing and such a sweetheart. The place is pretty clean and its a big and calm energy. Thank you, Dottie!! read more

I came by recently around noon in the drive-thru. I loved the food, customer service and everything. My only thing is that the poor girls taking orders outside need to have some shade or something! They were so sweet but the girl taking my order looked drained from taking orders in the hot sun. They shouldn't be baking in the sun. Definitely need to do something about that. Thank you! read more

Took forever to get my meal avoid this this place Too my traffic the employee where terrible attitude read more

My mother-in-laws favorite spot, so whenever she is visiting the mainland we are here often. The wife and I normally don't choose this as our fast food go to but I never get tired of this place whenever we do go multiple times in a row. I love the convenience of being able to order on the app and just drive up - fast, easy and convenient. My go to order is the: - Spicy chicken deluxe meal (I usually add more lettuce at home ) - add chicken noodle (best chicken noodle ever) - 1/2 sweet tea and 1/2 lemonade For those who like a little extra kick make sure to get some Texas Pete hot sauce!! Will probably be here for the next few meals, mother-in-law just got into town read more

Very annoying when you order a large fry and a small fry and the small has more than the large. It was visually obviously so I had to bust out the food scale to see for sure. read more

Chick-fil-A - Small fry - Fast Food Near Me - Brea, California

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I ordered two meals, 10 count minis with hashbrowns and orange juice, 1 chicken biscuit with hashbrowns and an orange juice. I trusted that my order was correct because it was checked and handed to me by the manager (black polo, 20-25 years old). I went home to discover that the chicken biscuit was not in the bag. I left the minis meal with my child to eat while I drove back several miles with the hashbrowns and orange juice to show what was missing. I went inside the restaurant and spoke with the manager (last name was Saucy). I told him what had happened and asked for new hashbrowns as the ones in the bag were now cold. He told me that he can provide me the chicken biscuit and will only be able to replace the hashbrowns this one time. No apology or understanding that I had to drive all the way back and would have to eat cold hashbrowns because of this error. The entire cost of this experience was $30 plus the terrible service by your manager. I asked him if I could have the general store managers name to share this and he pointed at his own name plate. This is not the kind of service you would expect from your corporation and especially at the price I paid for these two meals. You can do better than this. read more

The food was just ok. This place is given too much credit. We went in to the restaurant with a walk in / diner in order. (For here) we picked our table, sat and waited for our order at a table. We got our order and sat back down and took our food out and were about to eat when an employee told us they close at 9. So he literally made us pick up our food and re bag it to take it to go. They should inform customers that they are no longer open for dine in. They need to put a sign out or verbally inform paying customers that their order has to be to go if it's right before closing. I was not happy and will definitely not return here. Do something about this!!! Train your employees to inform your customers. If you're going to let your customers come in and order then they should be allowed to finish their meal in peace. Do better ! My kids spend too much money on you to be treated this way. read more

Although the food is great! Delivery is convenience and would be best if they could add the iced coffee for delivery, that's the biggest downside of what makes me stop ordering delivery at this location because the iced coffee is not available to deliver. read more

Besides the Yorba Linda restaurant. This Is our closest CFA & most visited for Us. The staffs here are really friendly. Service is usually on top and fast as possible. No matter what time it is, there's usually a line here. Associate are in the drive thru taking orders manually. Seems like majority all CFA is doing this. Like the YL Location. Love the live interaction concept. I made a mobile order. The associate wasn't able to locate my order. So the lead, Victor help assist mee. since I was able to show him the order #. He's mention that there has been times w mobile ordering glitches. So he will give me my order. After handing over my order, Victor apologize for the inconvenience and gave mee a complimentary brownie. Such incredible customer service indeed. Our Fav. ~ Chick n minis. Are my kids fav. Besides the chicken nuggets. The chick n minis are the bfast item. It's the chicken nuggets w warm yummy biscuit. ~Grilled charbroiled chicken burger deluxe. The chicken breast is moist. ~ waffle fries is good ~ sweet tea is refreshing. ~ Limited Peach Shake is yummy w peach bits made with real ice cream. ~ Polynesian & Chick fil a sauce is our household fav. I've never had any issues with this restaurant. Love Brea CFA. Follow their Social media acct for weekly promotions. Highly suggest Downloading the ap. To earn rewards towards a free item of your choice. They also send you a birthday treat. read more

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Came here on a Saturday around 3pm for a chicken sandwich meal. Fries were hot and fresh. Diet Lemonade was too sweet for me tho. Service was great. Restrooms were just cleaned but no toilet paper in one stall. Clean restaurant and busy read more

I have not been to a Chick Fil A in a long time. We decided to give this one a try. First of all, service was pretty quick. You can either mobile order or wait in line. Or if you prefer, drive thru is another choice. Food was delivered to our table. We had some delicious food. I had the Grilled Chicken sandwich. I added some Chik Fil A sauce and it was bomb! The Waffle fries are hot and fresh. Lastly, I sampled my son's Banana Creme milkshake, and it was to die for. So good! The playground is indoors but was being used for storage. read more

I ordered a frosted strawberry hibiscus lemonade and the gave me a regular strawberry hibiscus lemonade not frosted very dissapointed!!! Do better chickfila read more

I just asked for water... but Joseph. M gave it to me in a friendly cool way. He deserves a raise.

Ordered two bags of ice, watched the manager in training bring the bags out from the back, I walked closer to the counter, and he walked toward the drive-thru window and walked back and was talking and fooling around with all the other employees standing around. The manager walked by me and didn't say anything. The cashier stood at her register looking at me for 10 minutes and didn't say anything. After 10 minutes the manager in training walked over to the drive thru window then walked back with my bags of ice. I asked him if it's melted as I watched him 6 minutes prior walking with the bags of ice. He apologized and said he thought it was for the drive thru and offered to get another bag. A manger in training who doesn't pay attention to detail as simple as drive thru or counter order. And fooling around for 6 minutes after he had the bags ready. Do better. read more

As expected, this Chick-fil-A was very busy. The drive-thru was packed, so we decided to go inside, only to find it just as crowded, but the wait was shorter than it would have been outside, which was a plus. The interior was clean, and the staff, as always, was friendly. I enjoyed my usual chicken sandwich with cheese, or sometimes the Cobb salad with avocado dressing. The lemonade here is fantastic! Overall, it was a good experience. read more

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I love how much they care for the Veterans on the 11 of Nov. thank you for the food and care for us and show you care for them read more

Chick-fil-A - Veterans Day - Fast Food Near Me - Brea, California

Kamari, I'm hoping I spelt his name correctly was the highlight of our trip here. He's so kind and has such a bright personality. We usually go through the drive through, but no matter what he's always so positive! I mean, every single person here is great, Kamari stands out to us. Anyway, food is always top notch as well. read more

Terrible service! They alway get my order incorrect! I hate having to go back to explain what they did wrong!

Soo good food! Very fresh. Looked like a clean place! Love the service! They were very nice

I ordered using the app. Selected to pickup inside the restaurant. The person in front of me got her order, then quickly said she was me and the employee gave her my food. Go figure! Apparently, no process /training in place to deal with ensuring scammers are not successful. Maybe ask for initial of the last name or something. Frustrating wait to get my order. I would like the restaurant to think about how chaos like this has the potential to endanger everyone. I came very close to confronting the person stealing my order, on principle alone, but was not 100% sure. Could have escalated in a flash. read more

We had issues with our order all around. Ordered a chicken sandwich combo with fries and a sunjoy, an 8 piece nugget meal with fries and a sunjoy. A kids chicken nugget meal with apple sauce and chocolate milk. We received- only one order of fries, no apple sauce and the our sunjoys were supposed to be half unsweetened tea and half lemonade, instead we got sweetened tea and lemonade and were too sweet we had to throw them away. I've never had this problem with any chick fil a in the past.. this is the first time trying out this location and the first time I've had wrong/missing item and missed notes with my order. read more

Chick-fil-A - 2 Sunjoy (1/2 Sweet Tea, 1/2 Lemonade) in trash - Fast Food Near Me - Brea, California

Chick fil a has never done me wrong, but I'm extremely disappointed with this order... I decided to try the new honey pepper pimento sandwich and this is what I got? Did they forget something?? Where's the pimento cheese? read more

Chick-fil-A - Fast Food Near Me - Brea, California

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Went through the drive-through on Thursday, 5/29, between 3 and 4 PM and asked for extra barbecue sauce on my chicken sandwich, I was told they couldn't put extra sauce on it but would put some on the side for me. When I got the window, I checked my bag and the sauce was not in there ,when I asked him if he was able to get the sauce, he looked at me, confused, handed me two packets of barbecue sauce (that was nothing like the one on the sandwich) And I ended up just driving away. Not sure why extra sauce can't be added or what the confusion was I placed an order that was almost $40. read more

The managers at this location are hilarious! They choose what day they want depending on the moods I guess. I have came to this location and ordered the same thing about 3 times and then today he says he can't do that due to policy haha but the other times there wasn't a rule.. so the pleasure is mine sir don't come to this one even tho it was my go to the workers are a little off sometimes read more

Large fries ? Nuff said. Pictures will reflect what I'm saying. This place is the only chick fil a with low quality blaack fries. read more

Love chick-fil-a & have been to many diff locations and this has been the worst. Couldn't eat half my salad because the lettuce was gross. Pics for proof. This lettuce should be in the trash not in a customer's plate. Hoping management sees this so they do a better job going forward. Fast service though & cashier was nice. read more

Chick-fil-A - Fast Food Near Me - Brea, California

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Well this morning I decided to go and have some Breakfast after dropping off my daughter I ordered a #6 which is the breakfast biscuit I specifically told the lady no bacon , they put bacon anyways fast forward I went to go and take the bacon off and this is what I found on my Bread. I'll insert pictures , some type of worm or bug implanted in the bun . DISGUSTING !!!! I could have been placed the hospital if I decided to take a bite despite the fact that I said no bacon ! Please stop eating here the chefs in the back shouldn't be working anymore and the store should close immediately. I kept repeating they should stop all food and let everyone know that the food is infected but instead AMY the manager didn't acknowledge that she just said well take care of it and continued to serve others. read more

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Sure, their prices aren't the cheapest, but their food is definitely worth the money! Ben V. the Customer Lead here is awesome and extremely helpful, 100% customer satisfaction in resolving minor issue with my order. Place is clean and nice! read more

One of my favorite fast food joints with such friendly service! The drive-thru line is usually pretty long and I'd have to prepare myself to wait 20+ minutes from start to finish, but this location has gotten so much more efficient at moving the line along! The past couple of trips were all under 10 minutes. This time around, I ordered the Spicy Chicken Sandwich, an 8 count Nuggets and Large Fries and it definitely hit the spot! They were a bit skimpy with the fries as my box was not completely full, but the fries I did get were crisp and perfectly salted. The chicken was moist and juicy too. I love the variety of sauces they offer but my personal favorite is the Honey Roasted BBQ! Unfortunately, this location often gives me the wrong sauce every time I go through the drive thru, so make sure you check your bag before driving away as I often end up with Honey Mustard instead of the Honey Roasted BBQ. read more

Chick-fil-A - Spicy Chicken Sandwich - Fast Food Near Me - Brea, California

Pretty good location except that their drive thru is poorly designed. It isn't built well enough to handle the crowd if you come around lunch time. A little slower than other locations too. The people are always nice and the food tastes the same as any other location. That said, the new fries are a serious downgrade but that's not specific to this location. read more

wowthis was one of worse chic fil a locations, they will not give you your drink before your order. This is simply unacceptable since as a customer. I paid for my drink ahead of ordering it. Just because you are trying to save of on us getting free refills is not okay. Fix this at once. horrible location will never come here ever again. read more

Wonderful experience. Especially thankful for Patti who made sure our family of 6 was comfortable and had everything we needed. Thank you!!

Worst service ever. Cfa used to be alll about their customers but I don't know what happened. This store used to be operated by a man named Joe, he put his customers first and it was fantastic but now... horrible! I came for breakfast and was in line by 10:24 with TWO cars in front of me but the person ordering literally took 5 mins to order and then the person after him took 2 so it was a little over 10:30 by the time she got to me and I asked about breakfast and I told her I was in line prior to it ending and she refused to let me order breakfast. So WHACK! Before they'd still stretch it a little after and she couldn't even ask if they had biscuits or anything left. Just horrible. I won't be coming here again. read more

Parked me for 15 minutes and forgot my sauce. went on the app and they comped me 15 points. might as well have just said sucks to sucks at that point. read more

friendly and super fast! had maria g take my order and she was super friendly and welcoming :) food always hits

If I can leave 10/5, I would! Team members here are so sweet. Especially one member that made me feel very appreciated. His name is Ben, he helped me out today with my order. He saw that I was having a bad day, made jokes with me and lightened my mood. SHOUT OUT TO BEN FOR BEING AWESOME! read more

Just came back from Chic-fil-A drive through and YET AGAIN didn't come home with the correct order. This food isn't cheap; we spent $50 and both of the sandwiches, identified clearly as CLUB on my receipt (totaling $20.78 a la carte), were PLAIN chicken sandwhiches. I asked if we got all sauces... she says YES... yet I come home with NO salad dressing for a Market Salad that is $11.09. Happens every single time we order at the Brea location. Get your act together, CFA. read more

Chick-fil-A - Receipt. - Fast Food Near Me - Brea, California

Just spent almost $50 to have most of my order incorrect. And NO CHICK SAUCE.. how do you send a chick fil an order out without sauce, I requested 5 and didn't get any. Then I ordered a chick sandwich with pepper jack cheese added and bacon added, while they may have gotten the cheese added it was extremely sloppy set and most was melted outside the sandwich and there was no bacon. I can't stand more than anything paying for something and not receiving it.. it's as if they just threw my order together as fast as they could and served it. Will not be returning. Suggest some worker evaluation or management evaluation cause this is outrageous, all the recipes even say, "add bacon" and "5 chick fil a sauce". read more

It was a very disappointing visit. My kid always looks forward to playing on the playground while we wait for our order. It's one of the main reasons we choose Chick-fil-A over Canes. The had a sign that said do not enter. But the door was unlocked. I asked why it was closed and employees said it's because they haven't cleaned it since 2020 read more

Chick-fil-A - Closed playground. Employees say it's because they don't clean it. - Fast Food Near Me - Brea, California