Two stars for the friendly waiters but the food is terrible and WAY overpriced. Quality is that of a low end Chinese restaurant and prices are of a 5 star fancy one. Honestly go to Panda Express it's better and 1/4 the price. Better yet go to Romanza inside the same casino. read more

Do not come here!!! Rip off!!! we ordered a 2 to 2.5Lb. Lobster and we are missing half our lister tail. Missing the biggest piece of it. FK this place. We eat lobster all the time and I know how a 2lb lobster looks like Peppermill : you need to kick them out of your casino and get some honest business here. I'm willing to pay but not get fk like that. We spend $800 here for dinner and I am piss off CHI you piece of shi.....t read more

would not recommend at all. Food all tested the same and cost was ridiculou! we ordered steam fish and it was the skinniest fish. I hate to say it but Panda Express makes better food. read more

We ordered take out from Chi for a late night dinner. Which by the way, we were not sure you could even do, but you can order it from the bar!! Nice to know for sure! We ordered asparagus beef, cashew chicken, pork fried rice, generals chicken, and chicken chow meinl Unfortunately when my dad got back to the house, they forgot to add the generals chicken and it was too late to go back and get it, especially since our food would have been cold by then. My dad made a call to Chi and they were awesome! The apologized and offered for our next purchase to be comped! Way to own up Chi, this is a lot of why I wanted to give them a 5! I truly appreciate a place that can own up to their mistakes and make it right. Besides that little hiccup, the food was super! The cashew chicken was stellar! There was a variety of veggies and a good amount of cashews included with the chicken. The flavor was perfect. The pork fried rice is just awesome. I am astonished at the amount of quality pork they include in the rice. The asparagus beef and chow mein was just a delicious as everything else. Oh, before I wrap this up I should mention that it even tastes great reheated in the pan the next day! ;) read more

We were very pleased with our experience. The food was good, portions were generous for sure. The service was friendly. Beautiful restaurant. Very plight and pleasant staff. We were greeted by the owner during our dinner as well. I didn't like my drink although it was a beautiful drink. I had to send it back. They took it off my bill and I was very appreciative. All and all i would for sure recommend dinning here. read more

Pretty impressed with the good tasting food here, I wasn't expecting it to taste as good because I thought it would be more Americanized. My favorite was the roasted ducks and I'm surprised with the pad Thai! Also thank you so much to THOMAS he was so sweet and came out with a piece of cake for our friends birthday! Would definitely come back to this place (: read more

Chi - Roasted duck - Chinese Near Me - Reno, Nevada

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Excellent service, Hannah was our server and did an awesome job. Food was excellent, way better than I expected. Pricy, but well worth it, portions are huge! I will return. read more

Came here the last 2 years for a birthday celebration. The staff actually remembered our group from last year! Food is amazing and consistent. Sierra is the best server I've ever had the pleasure of dining with, she is so funny and kind - nobody can top this level of service. Sorry that we made a mess on the tablecloth with the dozen or so sake bombs. Feel free to send me a bill for the dry cleaning. See you again my friends! read more

Chi - Kung Pao Chicken, Mongolian Beef, Sweet & Sour Pork, Pork Fried Rice, Sake, Asahi Beer - Chinese Near Me - Reno, Nevada

Food was okay. Ordered mixed fried rice, beef and broccoli and fried tofu. Tofu was the best out of all of it. Front desk was not the most helpful. Bill approx. $50 read more

Customer service was great but I had the generals chicken and it was so hard to eat. I kept choking on the texture of it. It felt like there were splinters in it and they kept getting caught in my throat. I think the chicken is low quality and at their price point, it should be better quality read more

I think the atmosphere was really cool. Our food was decent. Our waitress wasn't super assertive but she was friendly. We were placed near a large group with lots of kids that the parents let run a muck. It kinda killed the dinner. You could tell the waitress helping that table was frustrated about it too. read more

Besides the fact a party of one that didn't want to sit at the bar kinda threw off the host, this was an enjoyable meal. I had the wings, curried prawns, and egg flower soup. Everything was served hot and tasty. Very cool classic old school Chinese restaurant ambiance, lots of red, dim lightning. The waitress' here are great. I enjoyed my meal. read more

Bam!!! This place hit it out of the park with the food, service, and atmosphere. Chinese with unique flavors and exceptional ingredients. "Tender beef" as touted on the menu, was truly some of the most tender and flavorful beef I've ever had. Portions are generous--over 15 medium shrimp in my shrimp with broccoli. Our server was personable, attentive, and knowledgeable of the menu. My water glass was kept full and the bus staff kept the table clean. This place is a gem. I will be back. read more

The vegetables are cooked perfect in all the dishes! The ambience is lovely. Great staf!f read more

Chi - Nice ambiance..great food! Nice staff! - Chinese Near Me - Reno, Nevada

What I love about this place is the quality ingredients and the impeccable service. Here are some of my favs: Seafood Tofu Soup (cheap!) full of shrimp, served piping hot and it's the spot on a cold Reno day. Sweet and sour pork is made of pork tenderloin (so you don't get that nasty fatty pork pieces you usually do) and the breading is thin and light. There's crunch to it, but you're not left with that oily, heavy bready-ness of flour. The sweet and sour sauce is on point too. The servers here are very attentive, always filling up your beverages. The ambiance is very nice with chinese vases, crystal ornaments, and dark tones throughout the restaurant. This is probably the best chinese place in Reno you'd find inside a hotel. read more

We celebrated our anniversary dinner here. I LOVED our waitress she was the sweetest most happy lady I have ever met. The appetizers were great as well as their desserts. The place was clean and had an elegant feel to it. Our main dishes were basic. It tasted like any other Chinese food. Kind of pricey. I don't know that I would go here again. It it was worth a try. read more

Edit 5/31/18 : After some thought, I've decided to change the number of stars to 3 instead of 2. I still stand by my review and I'm not changing a word of it below; however, I don't think the overall experience deserves 2 stars. Perhaps 2.5, but not 2, so I will round up to 3. If this restaurant didn't profess to be 'fine dining', I would easily give it 3-4 stars, but as I stated before, it was not a 'fine dining' experience, and that was my expectation. I still won't return, nor do I recommend it for those looking to have a fine dining experience, but I think 3 stars is a more fair rating. -- This review is for 5/12/18 between 5:00 and 6:00pm. We decided to try Chi because both of the other fine dining options at the Peppermill were booked and Chi was very open as far as reservations went. Perhaps that should have been our first clue, but I have had such a good experience with another Peppermill fine dining restaurant in Reno that I thought this would at least be comparable. The short note on this review is that the food is alright, the ambiance is nice, but the service was.... less than desirable--especially for what we were paying for. The following was our experience: We arrived a little early, so we sat at the bar to wait until we could be seated. Since we sat at the bar, the bartender came over and asked if we were waiting for a table, to which we said 'yes'. She said 'okay' and then promptly left without asking if we were interested in ordering a drink from her (which we were), but we just let it go. Once the hostesses (who were friendly) started seating people. the manager on duty (I assume) approached another lady near us at the bar and let her know she could be seated at any time. We did not receive the same courtesy. Again, we ignored it. Not a big deal. We simply got up and asked the hostesses about being seated since it was becoming apparent they weren't going to approach us even though they knew we were waiting. We were greeted promptly by the service staff, which is great. We ordered drinks and an appetizer to start out with. The appetizer came very quickly but we waited a long time for our drinks. Now, when I eat at a place that professes to be even somewhat along the lines of fine dining. I expect a bit of decorum to be observed. Bring out drinks, then bring out appetizer, not bring out drinks long after the appetizer is gone. We ordered soup, which again came out promptly, but then dinner came out very quickly after and I was still eating my soup. My dining companion ordered another drink, which she waited quite a while for. During that time we were asked if we wanted a box, then again when the drink came. At that point we were tired of feeling rushed through what should have been a leisurely paced meal, so we got boxes to go, specifically stating not to box up the rice, which got boxed up anyway, which left us with the impression that not only were they trying to get rid of us, but they weren't really listening to anything we had to say. I had wanted to get another drink, and we were considering dessert. Possibly we would have ordered another round of drinks after that as well. If I had wanted an hurried, in and out experience, I would have gone to a mid-priced chain restaurant. My dining companion said they felt uncomfortable by the way the staff seemed to hover close by, and was relieved to leave. The food was good; above average for this kind of food, I would say, and the decor was nice. The staff was friendly enough, but honestly my experience was not good. The restaurant was mostly empty and, like I said earlier, they were pretty open for reservations, so it wasn't as if they needed our table. It really comes down to that we felt very under valued and unwelcome. For the prices charged, and the fact that this is supposed to be "fine dining", we should not have been hurried through our experience the way that we were. I don't give two star ratings very often, and to give Chi two stars really reflects just how dissatisfying our dining experience really was. To anyone considering this restaurant, I would say, don't actually expect a fine dining experience. The food is good, but you can probably get comparable food for less money elsewhere, where you feel a little more valued. Of course, if your main focus is good food fast, and you're staying at the Peppermill, then this might be the place for you. It really just depends on what you value in your dining experiences. read more

Food was absolutely amazing! I recommend the honey walnut shrimp 100%, the Asian mule is wonderful (cocktail) and all the other items were delicious! Management was walking around checking on tables and the servers were great. I'd like to come back soon! read more

Service was OK, but the dishes? Terrible, even offensive. We ordered 6 dishes, but none of which is edible. I seriously doubted they were freshly prepared. Flavor and temperature is off. Never again. Hope Chi will hire better cooks soon! read more

I have never met the rudest male front desk receptionist and male bar manager until today at Chi! I asked if I can make a reservation for two people. The male front desk receptionist abruptly told me "We are full until 8:30 pm!" and left! He didn't even bother asking me if I would like to make later reservation! As for the male bar manager, I asked him the same question. And exactly the same manner as the male front desk receptionist, he irritatingly told me, "No reservation necessary! If there are vacant seats!" Those men must go back and learn some manners and to be courteous! I never want to go back to Chi if those two men are still there!!! read more

Soup came out first and that was super good. So I assume the food would be awesome, but overall everything was ok.. Whole fish with soy sauce was pretty small. Extra spicy mangolian beef wasn't very flavorful. Combo chow mein was mediocre. Mixed vegetable with white sauce was basic but good. Braised duck wasn't good. Was debating to order the whole duck or the stir fry. Waiter said braised duck was popular so we picked that.. I wish I would've went with the whole duck. Honey jumbo walnut prawns was very good. Food wasn't the best here, but service was great! Our server was Francis. Very nice guy and so helpful! read more

Chi - Chinese Near Me - Reno, Nevada

The food was terrible. Great service though. Way over priced. We would suggest Panda Express over this place. The food seemed old. Not fresh. We have the sweet and sour chicken and the Kung pao. The eggrolls has no flavor and lots of the see through filler they put in them. read more

Chi - Chinese Near Me - Reno, Nevada

Food is amazing, the restaurant is beautiful and relaxing. I love the eggrolls! Our server Linda is AWESOME. Thank You Chi for a wonderful dinner. read more

Headed here tonight with a very large vb group! Excited to see how fresh, tasty our dinner choices are. So far they have been amazing in accommodating such a large group. Stay tuned! Ok, here is my experience at Chi update! Grace, our waitress is amazing and we were absolutely please with each dish we ordered. Some we read about on yelp and some Grace recommended. General's chicken, asparagus beef, walnut prawns and triple seafood dishes were amazing and fresh. My Asian Mule was also delicious. Not only was the staff kind and responsive, they were very patient as our party went from 25 to 5 and didn't give us too much grief! When they did they were hilarious about our reservation change. Trust me, I was suspect about a Chinese Restaurant in a hotel...don't be! read more

Authentic and delicious Chinese food served in an elegant setting. My wife and I are serious foodies and seldom eat at hotel restaurants. However in this case, we were pleasantly surprised at the lovely décor, the delicious food, and the attentive service at Chi. The menu offers a broad selection of items from various regions and it caters well to both American diners and international guests. We enjoyed a lovely dinner and found the food to be very well prepared with exceptionally fresh ingredients. The wonton soup is marvelous, the bok choy & mushrooms are delicious, the roast duck is superb, and the mu shu pork is served tableside with flair. We have lived and traveled extensively throughout Asia and were quite impressed with the fine food served here. A bit pricey, but the excellent quality is definitely worth it. We found Chi to be a very inviting and pleasant dinning experience. The atmosphere is impressive and the food is indeed a cut above. We would dine here again and recommend this lovely restaurant to others. read more

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Horrible. Old nasty spoiled chicken. Got cashew chicken and chicken fried rice. Had to take it back.

Went here on a recent business trip to Reno. We got there and asked for a table (we didn't have reservations) and they asked for a last name, the hostess put it on a little card and when she seated us, put it on the table. Well when our waitress showed up, she called me and my colleague Mr & Mrs based on the name. Kinda weird- the entire night she thought we were on a date and even handed him the check when we were done. She was really nice though! Food was pretty good. I won't lie, I was worried since it was Chinese food in Reno. Chicken was moist, portions were decent and drinks were good. The place was very nice. I loved the settings and the chandeliers. I'm giving 4 stars because it was pretty good, but knocking one off for assuming things and the name thing weirded me out read more

I ordered the peking duck and it was awful. The skin was not crisp and there was no flavor at all. It was dry and not pleasing at all. The rest of the meal was ok at best. Please take Peking duck off your menu or teach the cooks how to properly prepare it. You should be embarrassed at what you presented. I will NEVER dine at your restaurant again. read more

My first experience here at Chi was not a good one. The wait from the time they told us they were getting the table ready was far too long then when we finally sat down, after they gave us water and took our order, the waitress came around the table to take our plates stating that they were on for looks. So we waited with 3 hungry kids and 12 hungry adults just for them to placed items on the table that were useless. Our food came out pretty quickly which was nice. However, the chicken from the king pao looked undercook and didn't have flavor, no one ate it, also we asked for it to be extra spicy, it wasnt spicy AT ALL. The noodle dish and chicken stir fry we ordered were super bland, didn't even seem like there was salt in the dish. The only items that were decent were the salt and pepper pork (definitely not authentic salt and pepper pork but taste was good), the duck, and the steamed rice. I mean, if I have to list steamed rice as one of the good items, that's telling you something. Items are so over priced and not worth it. If the food was bomb I don't mind paying because it would've been worth it. Panda Express has better tasting dishes for sure! The only good experience was that our waiter (Grace I believe) she was really nice, very accommodating, and patient since we did have a party of 15 people. read more

The food was good, the only thing that was a bit off setting was that we called the front desk to ask for help booking a reservation for a party of 5 at 8p around 1:30p and apparently it was not booked according to the chi representative when we checked in at 8p. That was a little disappointing. Otherwise everything else seemed fine food wise. read more

Chi - The table set up. - Chinese Near Me - Reno, Nevada

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I'm bias because I'm Chinese and I know what Chinese food tastes like. So two stars for the effort of painting everything red and serving your standard american chinese food (even Panda Express is better!). We order the hot and sour soup (a little too sour), peking duck (who serves peking duck on flour tortillas, they're suppose to be either thin like tortillas or buns), rest of the dishes were okay but nothing fancy. If you're looking for American Chinese Food, then this is your place. read more

While on a 'staycation' at the Peppermill for the New Years (2017 to 2018) weekend, we decided we would splurge on Chinese instead of waiting in the long line for the buffet. Turns out, we had to wait 1.5 hours to get a table as they were seating by time, not by walk-ins. Once we were seated, it took a while for the waiter and the bus boy to get to us. Although the service was a little slow at the get-go, the service was okay - the waiter kept forgetting the little things like straws, extra sauce, etc. The food came quickly after ordering. We ordered the Chi Dinner - which was a mixed appetizer plate, one entree per diner, rice, and gelato as dessert. We also included two soups - the egg drop and the hot and sour. The soups were fantastic! The appetizer plate was filled with 2 cheese wontons, 2 spring rolls, and 4 chicken wings. We got the Kung Pao Chicken and Sweet&Sour Chicken. I think the Kung Pao had a couple of raw pieces...and I should have mentioned it but in a way, I didn't want to deal with the waiter much, he was nice, but felt phony too (if that makes sense!). The SS Chicken was very good and the Hubby enjoyed it immensely! We took home the leftovers and after reheating the Kung Pao, I was able to dig in and savor the flavors, which I really liked. And let me mention that the waiter forgot about our dessert, which was a gelato. We had to remind him. That is kind of a turnoff. I am not sure we will go there again. It is kinda pricey and rawish meat scares me. read more

Great food Beautiful atmosphere Would go here again Loved the eggplant Had a fun drink in a bird read more

After a day at the peppermill spa. We decided to grab dinner at Chi. The staff was wonderful. Very attentive and friendly. The food was wonderful! Tasted fresh! We ordered the Chi dinner for 2. It was quite a bit of food. The appetizers were perfection! The main dishes were wonderful! The drinks were not my favorite. The service was wonderful! I would highly recommend Chi to anyone staying at the peppermill looking for dinner. Is it the best Chinese in Reno, no, but it's in the top 5! read more

This was the best restaurant of our weekend spent inside the Peppermill, and the only one we'd consider going back to. Authentic Hong Style Chinese, and great service. They made us feel welcome and set high hopes for the rest of the food served at the hotel's various eateries. (which went downhill from that point on). I'd suggest coming here, ignoring the over priced buffet and then eating outside the hotel if you are staying here. It was the only place worth the money. read more

We have visited the Peppermill a few times but never stayed till 10-18-14 to 10-20-14. We saw this restaurant and decided to give it a try. We loved the décor and thought it was nice but not to stuffy, We were going to the Toby Keith concert and had to be at the bus by 6PM so we made a reservation at 5pm when it opened. We arrived about 5 minutes late and were seated right away. The server came to us quickly and we told her that we were in a bit of a hurry. She was very nice and told us she would take good care of us. She stepped up our service and we enjoyed that. We had already decided that we were going to get the $25.00 per person 4 course meal. We also had a coupon that you get when you check in that gave us a free app. I like fried rice and my wife likes white rice so we ordered the fried as an extra. We loved it all but it was enough food for 4 people. My wife's only minor compliant was that she did not like the consistency of the egg roles. She thought they were a little doughy. I loved everything I tried and only wished I have 2 stomachs so I could have eaten more. Our server asked if we were ready for our desert course and we laughed because we had no room. She packed up our gelato in a coffee cup and gave us an almond cookie. I am already thinking of what I am going to get the next trip to CHI. It was a great place and a great meal. read more

I don't often leave negative reviews, but this was pretty bad. I came here in late April with my boyfriend, loved the ambience - and that's where it ended. We ordered speciality cocktails and mine was so sweet it tasted like syrup. But the worst part, and the reason for the 1 star review, was that we ordered the general Tso chicken and it tasted very strange. When we looked, it was pink on the inside -- like, VERY pink. Now, the lighting in there is kind of red tinted so we used our phones flashlight to get a better image and yeah.. pink. We told our waitress, and she took it away, and then brought it back a few minutes later and said 'sorry, these chicken pieces are big so they take a long time to cook.' (Well... shouldn't the chef simply cook them longer then...?) When we cut in... still pink. We ended up not eating it. They still charged us full price for the meal. We won't be back. read more

Ordered the chi special. I dont know why they call it a special when its a rip off by almost doublr the menu price. It was 68 for 2 person special. 2 entree 2 rice and a appetizer plate that literally was 4 tiny peices of microwaved or frozen food. Not authentic at all. 100 for a meal for two. Doing the math, 2 entrees at 15 is 30. So how did the meesly ole "appetizers" bring the bill to 100. TOTAL RIP OFF. dont be fooled like us, they present the restaurant well but food is crap and they are breaking your wallet. Should be illegal to run a business like that. Terrible dont be fooled like us.nothing was worth pay for, let alone at that price. Never again read more

Total upset. Came here for dinn with fam and waiter spilled beer on guest and didn't offer to bring a new one after I requested one. I had to wait 20 min for a manager that never came to speak to me. Food was good. Service was terrible. Place not even busy. read more

Chi - Chinese Near Me - Reno, Nevada

DO NOT order their duck, no matter roast duck or Peiking duck, they are actually the same duck, not fresh roast, but reheat many times, the duck meat is dry like a mummy. And this half mummy duck will cost you 20 bucks. Any Chinese supermarket has better roast duck than this. NEVER EVER order their duck！ read more