The staff was great and so was the ambience, but the food itself was just simply not good. The calamari and the chicken in the appetizer were SO salty, and the General's Chicken had this strange rubbery texture that made us think we'd ordered shrimp by mistake. Also just a basic flavor of salt. We love other Peppermill restaurants so we left confused and sad that we paid so much for not a quality product. Just a bummer. read more

My family and I were craving Chinese food. This restaurant is in its own Chinese world inside the Peppermill. From the inside, you cannot hear or see the casino life. The decor is outstanding. The table cloths and walls are coated in red. Fancy lights and plants surround your table. This brought us into a relaxing dining experience. We ordered the appetizer plate which was $19.50. This price was outrageous for the lackluster amount and flavor. The plate does not mention the amount they are giving you on the menu. This is deceiving because it implies many appetizers are on the plate. The wings had a unique blend of spices which made it delicious. Unfortunately. everything else was disappointing. The spring rolls and crab rangoons tasted no different to ones I would order from a fast food Chinese place. I was extremely dissatisfied from the jumbo shrimp. It was so rubbery. Definitely skip the shrimp. For the entrees, we ordered the pan-fried noodles. This dish had plenty of shrimp and fish. I thought it was a little too salty but it was overall good. The cashew chick was yummy. The mushroom and bok choy dish were also tasty. All the entrees were solid, but nothing special. At the end of the dining experience, we were provided warm wet towels that smelt faintly of almond. We were also given cute almond cookies. The overall dining experience was good. The prices for the entrees were slightly expensive but you are paying for a great ambiance. If you want a fancy Chinese dining experience, I definitely recommend this place. read more

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Good Chinese food but will definitely get secondhand smoke. What we ordered: - peking duck: fine, but don't make the mistake that I made and expect legit peking duck...this was like regular roast duck without the dark and crispy skin, quite disappointing. They did give option of skin vs bun, which is great. - beef and vegetables: beef was really tender and portion was quite generous! - fish filet and vegetables: my favorite dish, fish was perfectly tender and vegetables were very complementary! They also have shui zhu yu (Szechuan spicy boiled fish dish; so this restaurant is pretty authentic!!), but they weren't able to accommodate less spice so we skipped that. read more

Ordered take out. Chicken fried rice was inedible, very mushy and no flavor. General chicken, flavor was good. But chicken pieces were huge, had to slice them in thirds. Pot stickers were bland. Not worth the money read more

First and last experience, Atmosphere was great but that was it. Ordered 805 draft tasted bad like they did not flush the lines after cleaning, switched to Stella which was better but also very expensive at 10.00 a beer. 3 beers 30.00 5.00 spare ribs were tender but not worth 20.00 for 4 ribs. Spring rolls 17.00 for three over priced under sized. I had the pepper steak with peppers and brown rice and it was very bland. Wife had orange chicken and it repeated on her all night. Will not be back read more

What a lovely Resturant, atmosphere is just so relaxing, waiters are number one! So top reviews for making the experience wonderful. But one complaint, the food lacks a lot of flavor! Shrimp with lobster sauce, one other dish, can't remember right now, lacking flavor, need some Loving care, more use of sauce, fish, oyster, chicken broth, these dishes are just bland! May need to watch over the cooks to see if they are missing some seasoning! This is the second time eating here, same problem both times! Would like to return, but need that old wok, loving care dish. read more

I love their whole fish , the service are very good too and they are very attentive. The price double... the ambiance are okay ,, nothing much to see inside.. but it's clean and d the noise is not much.. yeah I can recommend this place .. read more

The ambiance is fantastic. Dark and red. David at the bar knows how to give you a fabulous cocktail. The food is awesome- the fried tofu and the hot and sour soup. Stop by to have a great meal in between gambling and relaxing in Reno. read more

Great food Great service Fair price Rice included with entree (unlike the games other Chinese restaurants play on west coast when they don't include rice and charge a lot for tiny bowl of steam rice ) read more

Chi - Chinese Roasted Duck - Chinese Near Me - Reno, Nevada

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First time to dine IN at Chi's. Met by our favorite maitre d' Leo who always has a warm greeting with a big smile. We started with appetizers fried wontons and ribs. Both were very good. Are main course included yellow curry shrimp and kupao chicken. The curry dish was AMAZING. The chicken dish was a little dry. Overall a very good meal and our waitress provided very good table service. read more

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Chi in Reno serves generous portions with quality ingredients, like tender chicken breast in entrees. Don't miss the gelato and cake--they're delicious too! read more

There was no wait as we made reservations. The waitress was sweet and professional. The food was ok but was not authentic tasting. Some of the food had no taste and more grease than I would have liked.They did serve plenty of food however. Unfortunately, my expectations were higher. read more

Chi - Chinese Near Me - Reno, Nevada

Service was excellent and I liked how dark it was in the restaurant. Food was so bad though and what was worse was when I got sick for an hour afterwards. Never eating there again. read more

If I could give 0 stars I would. Very nice servers /staff but literally the worst Chinese food I have ever had. Tasteless, tough meat & mushy rice. And absolute disappointment especially for the price. The Milano Cafe doesn't have a large menu of Asian dishes but what they do have is 1000 times better than what you will get at Chi. read more

Well decorated, nice bar with TVs and dining on other side. Ordered the Honey Walnut Shrimp, and peanut chicken - both were good overall, not great. Girlfriend ordered the tofu and was happy with it, I also liked it! Service was good overall, and prices were okay. Nothing exceptional, but no major complaints either. *UPDATE* Came back and tried the General chicken, egg fried rice and the spring rolls - all were great! Staff was very friendly just as our first visit! read more

The only word close to describing Chi is amazing! The calamari appetizer is gluten free and just crispy delicious! The braised duck is soo tender! Wonderful ambiance, and the staff bends over backwards to please! read more

Chi - Beautiful! - Chinese Near Me - Reno, Nevada

Worst Chinese food in town. You are better off eating Chinese food at Cafe Milano. As an example, we had Mongolian beef the other night. Beef slices were thick and tough. Couldn't understand what flavor the sauce was. Who puts snow peas in Shredded Pork with Spicy Garlic Sauce? This dish was floating in sauce which doesn't taste anything like authentic Chinese spicy garlic sauce. Pot of tea ordered was not even hot and they use tea bags instead of tea leaves. That pot of tea was over $5. No complaints regarding service. Server was friendly and attentive. read more

I have now been a few more times here since my original review and they have improved tremendously. Always been seated right away. Service is very good. Their pork fried rice rivals my own and that is saying a lot although my husband still thinks mine is better :) But everything is quite tasty. Food comes very quick. It is so quick that we were able to order 3 entrees to share and got out of there within 35 mins!!! Very nice when you are in a hurry or starving. I ordered the War won ton soup to go so I could take it back to my room since hubs was not hungry. I made the order with the hostess and she said I could pick it up at the bar in 15-20 mins. I came back within that time and my order was ready. I did have to wait a little bit for the bartender to be done making drinks for the server but she was super nice. I brought it back to my room and thought they gave me too much but what they did was separate the ingredients from the broth. I thought that was a nice touch because it kept the ingredients fresh and you also get your moneys worth. Kind of like asking for no ice in a drink. It was delicious by the way. Everything I have tried has been really good there. Only downside I will say is that it can be pricey if you want variety as it is family style. Because I always have food comps, I will always visit when I come to Peppermill. read more

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More like 3.5 stars but I'll round up because service is always great! I have been here several times. The ambiance is nice and the food is okay, depending on what you order. I remembered the crab and walnut prawns being good. Green beans and salt and pepper fish are my usual at every chinese restaurant. One dish I would like to see improvement on is the Peking duck. Someone in my party always wants to order that and I am disappointed every time. The way it is cut isn't right. It isn't supposed to be sliced like turkey. The glistening skin is very important! I will try to request it to be cut differently next time if it is possible. I will update as appropriate. Service is always great, and I can't get enough of the pineapple coconut cake! read more

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I really wanted to like this restaurant. We lived in Hong Kong and know good Chinese food. This was far from good. The restaurant is beautiful. The staff is very nice. However the food was bland. Our fried rice was forgotten and when it can it was obviously rushed and had no flavor. Our Entrees: Abalone and Sea cucumber medallions. The abalone was over cooked and hard to cut with a knife. The sea cucumber was ok. The dish lacked flavor and texture. For 128.00 I expected a finely cooked dish. Braised Duck with shrimp, pork and chicken. The duck was very low quality. The dish barley had flavor beyond the extremely bad duck flavor. I hunt duck, cook duck and this terrible duck. We left the whole dish and didn't take it with us. Combination Fried Rice: It was more like stir stewed rice than fried... left the dish and didn't take it home. Pad Thai: Bland and not what I would call Pad Thai... we only took it home because out 17 month old likes noodles. Nearly 300 dollar dinner and was not worth 100... read more

Great atmosphere and food. The service was amazing as well. Had leftovers that were great too

Amazing Peking duck, Calamari and drinks . Atmosphere was perfect. Truly a nice experience. Thank you Peppermill and Chi and thank you Linda. She gave great service with a smile . behind a mask with smiling eyes. Regardless of Covid 19, the restaurant follows state law while offering a nice dining experience . read more

My husband kidnapped me and took me to the Peppermill for two days as a surprise for our anniversary. I had no idea, so didn't have time to prepare or think of what I wanted to eat. This was my choice, and definitely not a mistake! We went there on the second night of our stay, and I have to say, the food and service were excellent! I had the pork belly with tofu, and if that doesn't sound appetizing, you can order it without tofu. I did that. It also had shrimp and oysters and vegetables, and it was not only aromatic, but really good! Our server, Hana, was really sweet! My husband told them that it was our second day staying at the Peppermill for our anniversary when we sat down, and they brought us a huge piece of coconut cake! I normally finish anything coconut, but I could not finish that, as much as I really wanted too, and as hard as I tried! People, please understand that this is a place of fine dining, and hats inside and dressing super casual is just not OK! This isn't a problem with the restaurant, but the people who ate there. I hate dressing up, and that even bothered me. If you forget your dressy clothes, there are great Italian men's and women's boutiques at the Peppermill! When we got there, most people were dressed nicely, except one person who was sitting with his hat on, which isn't OK endures anyway. After we got there, a bunch of noisy conventioneers showed up, and they did not dress as if they were eating in a fine dining establishment. As long as there aren't any conventions, if you're looking for somewhere that's really quiet with pleasant Asian music, this is your place! read more

Chi - Anniversary coconut cake - Chinese Near Me - Reno, Nevada

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It is my husband birthday, so we spent the weekend in Reno, Nevada. The décor was an imperial elegance of red/gold silk. The lemon cocktails were simple but strong. My husband enjoyed his braised duck and seasoned greens. I was so impressed with my meal! I ordered the whole live Maine Lobster Steamed was spot on. I wish to give this restaurant a 6 Star review. read more

Chi - Chinese Near Me - Reno, Nevada

The food and service was superb. We were taken cared by Thomas from San Francisco, what a fine gentleman, he was so helpful, nice, and patient. So as the other staff that were helping him bring food and cleared the table of the extras. We were in for a low key bday dinner for a friend. We ordered lots of food and everything was served in such a timely manner. The portions of the food were very generous, we all had leftovers. My favorite of all dishes was probably the hot and sour soup and the roasted duck! Yo, you need to try it. I really like the spinning round table set up because it allowed our group of six to easily taste all the food without the hassle of passing plates around. The ambience was nice and elegant, not bright with the light dim sum. And Thomas over heard it was a bday dinner and brought out a slice of cake at the end of dinner for the bday girl, on the house. What an awesome addition to our dinner. Got to sing happy birthday in the restaurant with the gang and the staff. Will recommend this place to friends coming to peppermill. read more

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This place is worse than Panda Express . All the dishes are lack of flavor and freshness. If you are carving for Asian food while visiting Peppermill , go to Oceano instead. read more

What a great Asian Restaurant located inside Peppermill Casino. Traveling from out of town and was invited to this Asian Restaurant for a supplier dinner. The ambiance was great. This place was authentically decorated to look like the Ming Dynasty era. The ambiance was good with moderate noise levels. We could actually hear ourselves speak at the table. The wait staff was super slow and not very attentive. It could have been due to how busy they were during the time of the visit. The wait staff had to be flagged down and they were not very friendly. The food was amazing. From the appetizers to the six course meal that ordered. We were served an appetizer platter which consisted of wings, wonton, egg rolls, Rangoon's. The courses that followed was full of flavors and nicely prepared. From fried and sliced pork chops, to general tsos chicken, to bok Choi, to honey walnut with shrimp prawn delight, to the beef with broccoli, and the combination fried rice. All the dishes were the right portion and with the best flavors prepared. It was one of the best meals I had this week. The food was packed with amazing authentic but no high in sodium content. Moderate to mild flavors with fresh and delightful ingredients. They did however also have a variety of beers and cocktails to select from if you could locate the servers. Overall location was great, the food was delightful, and the ambiance was energetic. A good location for an intimate dining experience or a family dining experience. This place could improve on service and hospitality though. read more

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The hostess was very friendly and the ambiance was excellent. Our server was Hannah and she was attentive, informative, and great. I had the cucumber and melon fizz cocktail which came in a fancy cocktail glass - loved it. The soups - cup size is closer to bowl - were superb as we had a hot and sour and an egg flower. We had moo shu pancakes which were tasty and the biggest pancakes I've ever seen 2 large ones each which would have been enough for 4 people. in a nice touch, Hanna rolled them for us. Entrees we shared were chicken in spicy peanut sauce and Mongolian beef. We enjoyed the chicken and though the beef was very tender, it wasn't very flavorful and has a ton of onions. Portions were huge. We will certainly come back, try different things and reduce how much we order! read more

I have to give it 2 stars for the ambiance. Beautiful decor! Nice staff. Inexperienced servers for fine dining. Way overpriced at $200. Atrocious subpar food quality. Like so many reviews here, we think Panda Express is much better. Worst 'Chinese' food ever! Best interior ever. Can't imagine why the management doesn't address this issue that defines it over many years according to reviews. Kung Pao: tough stringy 'woody' chicken, a few pieces of tiny celery and onion, raw peanuts, undercooked unripe peppers with a small puddle of watery, flavorless mild sauce. No chilis. The Mongolian Beef did not resemble beef and also flavorless. If you really want to enjoy the atmosphere, then maybe order only appetizers or desserts and drinks. It is embarrassingly bad food. When the manager came to our table, he was very pleasant with a quick rehearsed speech and then he zoomed off like he didn't want to hear how bad our reactions are which my eyes showed. I bet he is well aware of the terrible impact it makes on diners. The employees have to know this. The service is really friendly. Too friendly and chatty. Keepin' Reno kitschy. read more

Solid upscale Asian restaurant, more focused on Chinese food. Went here with a large group for a bday and got the family style banquet room. Some Highlights: -Great service -Family style banquet room -Ordered duck, very good -Full bar with wine and cocktails -Large menu selection -make reservations I enjoyed everything we had. This place is not cheap, but worth the traditional experience. read more

We were given a Chinese New Year's voucher from Peppermill to eat here so we had to check it out :) Located in the center of the casino, Chi itself is beautiful from the large crystal dragon at the reception desk to the dark interior and LED back lighting inside, this place screamed upscale Chinese. When we checked in our hostess couldn't find my reservation as they had written them down on index cards and placed them on their counter. She then checked the computer and found our reservation and made a remark to herself that sometimes "late" reservations aren't put on the counter. Wrong thing to say to me, since I made my reservation well over a month ago! We had $75 to spend so we ordered the Chi dinner at $25 pp The Chi dinner included appetizers, two entrees, white or brown rice and gelato for desert. We added an order of honey walnut prawns for another $19 as well. The appetizers consisted of spring rolls (2), salt and pepper chicken wings(4) and crab cheese wonton(2). Only the crab cheese wonton were worthy of commenting on they were crispy with a good blend of cream cheese and real crab. Entrees: Mongolian Beef: At first the sauce on the beef seemed a little overpowering but when it was eaten in combination with rice it was actually quite good. There was a good portion of tender beef, onions and crispy rice vermicelli. Szechuan Spicy Shrimp: Large prawns with snow peas served in a NOT spicy at all sauce-Blah. Honey Walnut Prawns: Large prawns deep fried served with candied walnuts and honeydew melon cubes all blended together in a sweet mayo sauce. This was the best entree. House Gelato: Coconut was very mild in flavor. Mango was POW full of mouth puckering flavor LOL. I think the chef was drunk when they made the mango gelato as it was super strong in flavor. Overall this is a really nice place, but if you want good food to go along with the pretty decor and high prices go somewhere else. read more

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Two stars for the friendly waiters but the food is terrible and WAY overpriced. Quality is that of a low end Chinese restaurant and prices are of a 5 star fancy one. Honestly go to Panda Express it's better and 1/4 the price. Better yet go to Romanza inside the same casino. read more

Hello. Goodbye. The service was great. Miriam was the only bartender on duty on a Friday night but you would not notice that they were shorthanded. She moved, fast, efficiently and with a big smile on her face. She was personable, responsive and quick to make sure that we had everything we needed. We would go back just because of her. The food was mediocre. We had seafood wontons (the shell was very good, crispy, light and not greasy at all), dumplings (so-so), sweet and sour soup (so-so) and ribs. The ribs were not good: chewy and greasy we did not eat them. Sorry, Chi. The Peppermill has so many more options. We are not coming back. read more

Came here for dinner. Service was great and food was good. My boyfriend and I ordered spring rolls, spicy tofu, chicken in spicy peanut sauce, walnut prawns, egg drop soup, hot and sour soup, egg custard, and young coconut cake. Service - 5/5 Spring rolls - 5/5. Came with 3 different sauces. Only complaint is the order only comes with 3 rolls and my boyfriend and I had to split the last one. Spicy tofu - 5/5. Perfect crunchy texture with a flavorful 5 spice powder. Chicken in spicy peanut sauce - 3/5. I didn't try any of the meat dishes. My boyfriend liked the flavor but the texture of some of the chicken was unpleasant. He really liked the chunks of pineapple in the dish. He says the dish didn't have enough of the peanut sauce. Walnut prawns - 3/5. The prawns were huge! Although I would've loved this dish I think (didn't try it because I don't eat meat anymore), my boyfriend says the prawns were too big in his opinion. He's a very picker eater and didn't finish half of the dish. I was so tempted to finish what he didn't eat. Egg Drop Soup - 5/5. I didn't try this. My boyfriend says that this was as good as any egg drop soup that he's ever had. Hot and Sour Soup - 4/5. This soup was good. I generally don't order hot and sour soup. It tasted like any other hot and sour soup I've had at other restaurants. Egg Custard - 5/5. Cute presentation. Custard was served in eggshells on a bed of sugar and a side of chocolate sticks. I really liked that the custard was not overly sweet. Very light and satisfying. Young Coconut Cake - 3/5. I thought that the cake would be coconut flavored. This is actually a pineapple cake with a coconut frosting. I didn't care for the chunks of pineapple in the cake. The cake was nice and moist and the coconut ice cream on the side was delicious. We also ordered drinks. Watermelon cooler - Flavor was good but it was too sweet and I couldn't finish it 3/5 China Peach - 3/5. My boyfriend likes sweet drinks but this was even too sweet for him. Asian mule - 4/5. My boyfriend liked this drink but didn't really find anything great about it. He says it tasted like a regular Moscow Mule. read more

Chi - Spicy Tofu. What was left of it. Delicious. More than half was gone by the time I remembered to take the pic. - Chinese Near Me - Reno, Nevada

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would not recommend at all. Food all tested the same and cost was ridiculou! we ordered steam fish and it was the skinniest fish. I hate to say it but Panda Express makes better food. read more

So where do I start. This place should get ten stars. Five for customer service and five for the food. The food was not the typical Chinese food. The shrimp fried rice had nice size shrimps and not the small ones in typical Chinese food. The chow mein was full of great veggies. Now I am not a veggie kind of guy, but the veggies they used were perfect. The orange chicken was also good. I almost forgot about the fried calamari. Yumville, USA. Perfectly fried and not soggy. I wish I could have tried everything on the menu. This place did not disappoint. My son would not stop talking about how good the food was. A++++. As for the staff, everyone made sure we were doing great. Great customer service for sure. Thank you read more

Do not come here!!! Rip off!!! we ordered a 2 to 2.5Lb. Lobster and we are missing half our lister tail. Missing the biggest piece of it. FK this place. We eat lobster all the time and I know how a 2lb lobster looks like Peppermill : you need to kick them out of your casino and get some honest business here. I'm willing to pay but not get fk like that. We spend $800 here for dinner and I am piss off CHI you piece of shi.....t read more

We were very pleased with our experience. The food was good, portions were generous for sure. The service was friendly. Beautiful restaurant. Very plight and pleasant staff. We were greeted by the owner during our dinner as well. I didn't like my drink although it was a beautiful drink. I had to send it back. They took it off my bill and I was very appreciative. All and all i would for sure recommend dinning here. read more

Pretty impressed with the good tasting food here, I wasn't expecting it to taste as good because I thought it would be more Americanized. My favorite was the roasted ducks and I'm surprised with the pad Thai! Also thank you so much to THOMAS he was so sweet and came out with a piece of cake for our friends birthday! Would definitely come back to this place (: read more

Chi - Roasted duck - Chinese Near Me - Reno, Nevada

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Excellent service, Hannah was our server and did an awesome job. Food was excellent, way better than I expected. Pricy, but well worth it, portions are huge! I will return. read more