Pleasantly surprised by what I feared would be more chain than charming. The gratis croissants with honey butter sauce are really tasty, and I enjoyed my bourbon salmon on a bed of rice quite a bit. It is nice that they offer the choice between a 5 ounce and 8 ounce portion. It came with a choice of two sides, and I was very pleased with my super sweet corn and my broccoli-cheese casserole. This restaurant also does a lot for the community, donating leftover food to shelters. I imagine many restaurants do, but not enough let its customers know. I appreciated knowing it's a focus for Cheddar's. read more

Unfortunately this location has gone down hill. When we arrived hostess seemed annoyed to have to work. She wore and AirPod and never spoke to us.. even when seating us. The server was okay, but not personable or attentive. The menu is clearly smaller and the prices are up - I imagine this is at all locations. read more

DIRTY PLATES AND DEAD GNATS IN DRINKS i will not be back our server was nice but the cleanliness wasn't i feel like i'm going to throw up know i was drinking a drink with a dead gnat in my drink told a different server & she just said "oh ok" like huh? read more

First off, I've almost always had a pretty decent experience at every Cheddar's I've been to but last night was an exception. My boyfriend and I hardly ever dine out but decided we wanted to go to a close restaurant bc we didn't feel like cooking. Unfortunately our experience was not the best. The good news is that we were seated quickly as the restaurant wasn't super busy, and our server came quickly but that was the best part of our visit. It took about 25 minutes for me to get a mixed drink from the bar. The server kept coughing and even coughed into her hands at one point. My food was not good and one of the items I ordered was forgotten so I had to ask for it. When it came it didn't even taste fresh. I didn't enjoy anything I ordered and tbh it takes a lot for me to say that. I'm really bummed bc I used to like Cheddar's a lot and enjoy the decent prices and drinks but I don't think I'll ever return to Cheddar's, especially this location. read more

Walked in and not one person at the front. Had to go find someone to seat is and three other couples behind us. The waiter was very nice but very slow. We had already finished eating before we got our condiments. The food was good but the service not what it use to be! read more

So.. I don't really leave reviews. But I ordered the salmon- which comes with rice, a loaded baked potato WITH bacon, and broccoli.. this is before I even touched the food at all. A spoonful of rice. A completely dry potato, & the smallest piece of salmon I've ever seen. Sheesh. read more

Cheddar's Scratch Kitchen - Salmon, loaded baked potato, broccoli - Comfort Food Near Me - San Antonio, Texas

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Definitely not the place to go for holidays, celebrations, etc. Our server wasn't bad, but everything was very unprofessional. We waited over an hour for our food at a not busy hour. We were seated immediately and taken care of very quickly. When our food was SUPPOSED to come out, a runner who did not know what they were doing took our food to the wrong table, sat it down, realized it was wrong and tried serving it to us. They had already touched the plates and even kept one of the dishes. We had to call a manager and tell them to replace the food, to which we waited over 45 minutes to be served cold food. At least we ate, I guess. Happy Mother's Day to us. read more

Visited on a Saturday afternoon before the dinner rush and Cheddar's always hits the spot. We entered and were quickly seated to our tables. I ordered the Island Tiki for a drink (a little strong). I ordered the Key West Chicken and Shrimp which was cooked perfectly, paired with steamed broccoli and carrots and buttered corn as a side made for a great meal. The waitress was very attentive and catered to our need. Overall, great food at a great price and exceptional service, I highly recommend it here. read more

Cheddar's Scratch Kitchen - Grilled Chicken Pecan Salad - Comfort Food Near Me - San Antonio, Texas

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The portions are always good and the prices fair. I ordered the 18 oz ribeye (I was starving) which was pretty good for a "non steakhouse restaurant." It was perfect as it filled me up! The steak was tender and cooked to my liking. The manager even came by to make sure my steak was cooked the way I liked it. The salmon was cooked perfect with a bourbon glaze. The sides were decent, but I wish there were more options. Also, nothing beats Cheddar's spinach dip! read more

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I took my Mother to the location on SE Military and was very disappointed. The service was poor and the food was dry. I've been going to other Cheddar's Scratch Kitchen locations for years and was never disappointed. This location needs to step up their game! read more

Food is pretty decent, the staff at this location is super friendly, and the atmosphere is pretty chill. I always order the Chicken Cesar Penne salad with a Pain Killer! :D Totally defeats the purpose of a true diet and staying sober but Y.O.L.O. ! read more

Cheddar's Scratch Kitchen - Comfort Food Near Me - San Antonio, Texas

So today was in the mood for a dessert and decided to stop by Cheddar's Scratch Kitchen. I was not sure if I wanted ice cream or chocolate fudge, therefore, as I was trying to make up my mind the server suggested me to order a chocolate fudge cake. So I did. I was surprised to see the dish because it was way larger than I expected it to be, and that was great! I also noticed he went to the extra mile and placed two scoops of vanilla ice cream on the side. This made my day! Talk about fantastic customer service. I was greeted as soon as I entered the building with a smile and made me feel welcome. I rate this Cheddar's a well deserved 5 stars. One happy client here. Keep it up guys! read more

Cheddar's Scratch Kitchen - Comfort Food Near Me - San Antonio, Texas

First off we were greeted asking how our day was going then seated promptly. The manager came by told us who our server was and took our order right away. The food was great and nice and hot everything was amazing. Nice job guys you earned the 5 start rating. read more

Conveniently located off the highway around a bunch of other restaurants. I like to order food to-go from this location and they've been pretty spot on each time! They have healthier options as well, which is a plus in my book. My only complaint would be consistently having to wait around awhile for someone to take my payment at the bar, but the food makes up for that! read more

Cheddar's Scratch Kitchen - Blackened White Fish - Comfort Food Near Me - San Antonio, Texas

Appetizers to nachos were great! The crossaint were fluffy and warm . The bad New Orleans pasta had a sour taste , burgers were bland and chicken tenders were dry. We will not return . We gave it a try but was very poor in quality. read more

Cheddar's Scratch Kitchen - New Orleans pasta , sour taste - Comfort Food Near Me - San Antonio, Texas

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My family and I saw this restaurant on social media so we gave it a try. We were not disappointed. Our server was Angie absolutely amazing. From the warm buttery croissants to the moist juicy chicken, everyone was completely satisfied. The desert was over the top. Chocolate fudge cake with ice cream on the side. It was to die for. James the head of the kitchen came out to greet us was very professional and knowledgeable about the menu and how everything is prepared. My family and I will definitely make this our go to place in San Antonio. read more

I'd give it zero stars if possible food took longer than 30 minutes when I was the only one at the bar top. Ordered a medium rare steak came out well done harder than a brickthey said they'd replace it took them another 30 mins and then it never came out went to pay and they still charged me for the plate I didn't eat read more

I agree with the overbearing service others mentioned below. We couldn't have our drinks and chips in peace without this waiter pestering us to order. We made it clear a couple times we'd order when we were ready. I think he was doing it to be an ass. And he made cutesy comments about everything. Oh you want your burger "all the way", I like it when people order them like that. WTF? Its not a place Id like to return to. A "bartender" dropped and broke a bottle. Some big dude at the end of the bar who looks like he works there was chatting with other workers very very loudly using profanities. 2 people got up and left because they didn't get service, then a guy from another table stands up and announces he wants a manager now. It was an uncomfortable place to be in the corner of and this was at 1 on a Sunday! It must be very hard to hire good people. Had to ask for mayo and mustard for my "all the way" burger because it didnt come with any. Burger was just passable and didnt come with fries. Ive had better almost everywhere I can think of. LAME and the prices are too high! We have officially "scratched" them off our list. read more

The food and bar service SUCKS. We are here right now and it has been bad from the start. The wait was an hour to get a table. We waited at the bar. The girl tending bar was far from attentive, we had to keep asking for refills. Then the food was so bad we had to keep adding stuff to it to taste better. Won't be coming back here read more

Bottom line up front: if you want really delicious food at an extremely reasonable price, eat here. Good: really nice decor, interesting drinks that are also cheap ($6), fresh ingredients, fast turn around time between ordering and eating. Not so good but not bad: the service. I've read a lot of the other reviews, and most mention horrible service. Our service wasn't actually bad, but I can see what people may have been referring to. Our server came by a couple times only; he let my fiance's water glass sit empty for 5 minutes or so; and he didn't ask us how our food tasted until we were almost done eating. For us, this wasn't much of a problem because we are fairly self sufficient, but I know service like that would definitely irk some people. What we ate: I had the full rack baby back ribs with Mac and cheese and steamed broccoli, and my fiance had the mango tilapia with broccoli and corn. We had no complaints at all on the food. It was fresh and came in a really good portion size. read more

Cheddar's Scratch Kitchen - Tilapia and baby back ribs - Comfort Food Near Me - San Antonio, Texas

We went to Cheddars at request of the bday boy, my pops. I have not been a huge fan because I am not a huge fan of chains, especially if the line "scratch made" isnt for sure the truth ( you can not order the corn without butter). Tonight was acceptable. We had the starters potato skins ( didnt partake because of the bacon) and the spinach dip ( sadly ended too soon- rich flavor and also served with a side of mango salsa). Hubs and did our normal share thing and got the blackened catfish lunch portion with broccoli and blackbeans over a bed of rice ( which excited me that you could get the lunch portion at any time of the day): the flavor was mild for a blackened, the broccoli was a little over steamed, the rice was a little dry- over all an okay dish. I had the veggie plate with the salad( Caesar dressing), warm croissant, broccoli, black beans, mashed potato, and mac and cheese: black beans were a little congealed, same on broc from above, mac and cheese was dry and a little over cooked, and the potatoes were okay. The croissant is the star of the show- of course melted butter over the top - with a hint of honey. family enjoyed what they had. bummed that the veggie plate has the option of soup but neither soup is vegetarian- their potato soup is cooked with bacon in it. The customer service was on top of it! I was drinking tea like it was going out of style and the waitress was one step ahead of my needs. They also hooked my dad up with a fresh made cookie for his bday. Overall I am not going to be running back but if family wants to return I will go back. read more

Stopped by Cheddar's for a late din ner. Service was horrendous!! I should have known it was going to be a bad experience when our server took a long time to come to our table. When we finally got our order, my food was cold! I waited for our server "Casper"(the ghost) who disappeared quickly, to come back to check on us so I could have him heat up my food. But "Casper" never showed up. I couldn't even finish my salad in the mean time because he brought me the wrong dressing! I had to get up to get the mgr, who was polite. He offered to have another plate prepared, but my husband was done eating, so I just had my plate heated. "Casper" never came back to bring the check nor to give me a to go container because I couldn't even enjoy my food. My husband then had to get up to get the mgr so we could leave because we were abandoned by a teed off server. The mgr said he had told "Casper" to let us know he was comping our dinner. This server has no business in the restaurant industry! He's bad for your business Cheddars. read more

Awful service. I love love cheddars and enjoy their food and drinks. This was my first experience with Cheddars in San Antonio. Sunday at 5:45pm. Anyways, I'll tell you how horrible their service was. Got in, no wait, and got sat immediately. Great because we were on a time crunch. But right after, we were ignored the whole next 20 minutes sitting there. There were a lot of people passing us and no one stopped to ask us for drinks or anything. After 10 minutes, there were two girls who were sat across from us and immediately were asked if they needed drinks and then got visited a second time to order by two waiters (perhaps they were training). WTF? Anyways I made eye contact with so many people (waiters and busboys..... ) and ended up leaving 20 minutes after. read more

We ordered cheese fries, which normally come with fries, cheese, and bacon yet there was pieces of pasta and carrots in ours. They also burnt half of them to the point that you can't even grab them off the plate because they are burnt together and we were shocked that they brought them out to us like this and expected us to still eat them. When we pointed out that they were very burnt to the point that they weren't edible the man who brought them out was very confused when we asked for a new order. This is unacceptable! On top of that we were given dirty silverware and our waiter was shocked and apologized multiple times and got us new ones. I gave two stars because our waiter was very nice! But I probably won't be back here after this experience. read more

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The food is great. I especially like the chicken tenders, the broccoli casserole and the buttery crescent rolls. It's sometimes not great service, and really cold, but otherwise a great family meal. read more

This is beyond disappointing. As I sit here in this restaurant.. I've had to ask several times for utensils to eat my Cesar salad,since my server was "pre-occupied"...when they brought out the queso and chips...it was 10-15 chips on the plate....when asked for more the Server seemed surprised by us asking for more. We've gotten our food...I asked for medium Well, meat is still red. My friend asked for a side of fries...still haven't received the fries.. I don't know what's going on with this establishment but this is beyond disturbing and irritating! Get it together! read more

We waited for almost 15 minutes for a server after we were seated. It took another 20+ minutes to receive our drinks after we ordered. I could see it, if it was busy, but it was less than half full. We also never got our water refilled or napkins with our appetizers. Ordered one more drink and it took the waitress 20 minutes to come back and confirm the order. We dropped the order paid and left. Worst run restaurant we have ever been to. read more

Did a Sunday lunch there in April. 20 min wait. This location has two constants: long lines and very little internet connection- can we get wifi? The food has not been so consistent, today our group ordered Baby Back Ribs, Chicken Pot Pie, Grilled Salmon and Bacon Cheese Burger...every one gave it the thumbs up. I have been in the past where it was a 30 wait to be seated, 30 minutes to be served cold food..perhaps there on the road to consistency... read more

I have always enjoyed coming to Cheddars, but this particular location is going downhill fast. Last visit my knife had dried food on it & the rest of the silverware was stained from hard water. Plus, the salmon, usually perfect, was crispy in places. This most recent visit, when we ordered dessert they were out of ice cream. There's no excuse for these lapses. The only reason is poor management. Customer loyalty only goes so far & Cheddars is quickly becoming an "avoid" restaurant for me. read more

This restaurant is pretty decent. The service was really fast when we went. I ordered some grilled fish tacos that came with a yummy sauce on the side with mashed potatoes. The meal wasn't exciting but it was good. I also ordered some homemade croissants and those were pretty amazing but next time I'm going to ask for less honey drizzled on top. Their lemonades are also OK. I tried the raspberry and the strawberry lemonade but the raspberry tasted better. The strawberry was to blanfor my taste buds. read more

Cheddar's Scratch Kitchen - Grilled fish tacos with a side of mashed potatoes - Comfort Food Near Me - San Antonio, Texas

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The family and I have visited this place a few times. The food is always good, and the service has been good to very good. We recently had the meatloaf with mash potatoes and the broccoli casserole. It was outstanding. I also recommend the tower of onion rings as the appetizer. Their ribeyes are tasty and the monte carlo sandwich is one of my wife's favorite. read more

Cheddar's Scratch Kitchen - Comfort Food Near Me - San Antonio, Texas

They made my food spicy we I didn't ask and they put gravy on my mash potatoes i they didn't ask me if I wanted gravy but they gave it to me anyways the food was nasty theres a fly trap above me and the waiter is rude i hate chedders are table was dirty when we got here read more

We usually go to a different location but decided get grab lunch here today. Since a gift card we treated ourselves to dishes we usually don't get.. for me I got the chicken fried steak with mashed potatoes and broccoli casserole and everything was extra salty. The meat, the mashed potatoes and gravy were all too salty. My husband's Mac n cheese was also too salty. So who ever is the chef in the back has a salty side. read more

I tried Cheddar's today for the first time because they just built one in my neighborhood and I got the chicken fried steak with fries and green beans and a roll. The steak was soggy with WAY too much breading and fries were old and cold, the green beans were real sweet, who puts sugar in green beans? The gravy came on the side and when I dumped it out of the plastic container it was like a jello shot and the bread was sweet and very oily. First time I went there and probably the last time I go there. Horrible. This was the location in San Antonio TX at new Braunfels and military Dr. read more

Horrible service!!!! I never leave reviews but this explains how disappointed I was within the 20 minutes of me being in the restaurant. Last night I ordered a TOGO order through the bartender not to mention how rude he was to me after me being polite to him. After 15 minutes I asked him for an estimated time for my order, he rolled his eyes and went to the back of the kitchen and as he came back to the bar he had "my order" in his hand. Let's keep in mind this restaurant was NOT busy at all. I ordered the chicken and shrimp. VERY SLOPPY. My mash potatoes were burnt, they forgot my macaroni, and barley any chicken & shrimp! I'm in the same industry and I'm all about customer service. Treat others how you would like to be treated. I'll NEVER go back to this Cheddar's again. Lost one customer and can loose many more with bad food orders and bad customer service. read more

My family and I went to the Cheddar's on I10 last night March 11, 2023. We were there from 7pm to 9pm    I would like to say, that we go here atleast twice a month. We had to start coming in because of so many incorrect take-out orders. When it's good, it's great; but when it's not, it's pretty bad. I would also like to mention that the servers that we've had are always very friendly.    Last night, all 6 of us arrived at 7:00 and were told there would be a 10 minute wait. 30 minutes goes by and we walk back in and were seated. We sit down and were brought rolls with no plates. We had to request some from another server. When the silverware came, my husband's was covered in stuck on food. It took 15 minutes for our drink orders to be taken and quite some time for them to come out. My mom ordered a Diet Coke and after 20 minutes, she was brought a RootBeer. Another 10 minutes goes by and its finally brought out.    Now for the orders. My husband ordered Creamy Tilapia on a bed of rice, with steamed broccoli, and fries. He received watered logged fish on about a spoonful of rice, broccoli and cheddar casserole, and red beans and rice. The fish tasted like water and you had to scoop it. When he was finally brought his steamed broccoli, it was way over boiled and was mush. He gave up and asked them to just take the plate. This plate was comped.    I ordered a salad with crispy chicken. You couldn't tell the difference between the breading and the chicken, it was so over cooked. My tomatoes were so soft, I would hate to know how long they sat there for. My tomatoes at home have to get lost in my fridge for 2 weeks to reach that level. The manager brought out more chicken, it was so hot, I burned myself and couldn't feel my fingerprints. This meal was not comped. I took it home, and decided to atleast eat the lettuce for breakfast. This morning, I found a blond hair in it. My hair is dyed red and blue, think like Superman colors, it wasn't mine.    My son ordered the kids chicken strips. His were equally as dry. His plate was overlooked, so after my replacement chicken cooled off, I gave it to him. At the point he was tired and just not hungry anymore.    My mom ordered a medium well steak, corn, and a baked potato with a side of butter for her potato. Her steak was rare, blood was on the plate. (I know it was rare because thats how I order mine.) Her corn didn't come in a bowl like it usually does, so it just soaked in the blood. She went to eat her potato that was missing the butter and was completely dry. By the time the butter came, her potato was cold, and the butter wouldn't melt. She sent her steak back, and they microwaved it. Was rubbery and charred tasting. Absolutely disgusting. Her plate was comped.    My grandmother's and dad's plates were the only ones that were okay. The app was good. The drinks were great, although they were out of alot of their alcohol so it took a couple tries.    This isn't the first time we've gone in, spent $150 and left hungry, but it will be the last.   Thank you for taking the time to read this. read more

Would've gave it a 5 but went to a different location and the service was not up to par and took forever to get service. The food was cold and quite a difference in the amount of food we received. The one on I10 is a 5 star restaurant. Our waitress was awesome and the food was excellent. read more

Worst service ever!!!!!! I've constantly ordered Togo here giving them chance after chance and every time I am disappointed! They never give me my complete order, I'm always having to ask for something that should've come with my order and the food is either undercooked or over cooked!! They really need to take more time with their Togo orders. I ordered pasta and I they gave me cooked noodles with no sauce. And my chicken friend chicken was so hard I couldn't even bite into it. TERRIBLE FOOD. I don't recommend to ANYONE UPDATE. Tried to give them another chance. Came in, waited 10 minutes and no one came to my table. Multiple servers walked right past my table, looking and no one helped. Not even a drink order. So, I left. Will not be coming back. TERRIBLE half service. read more

Awesome pot pies.. pretty good service but....... they need to work on their glass cleanliness or use different detergent ... horrible water spots, marks or whatever you want to calm it.. and fork read more

Cheddar's Scratch Kitchen - Bad water stains - Comfort Food Near Me - San Antonio, Texas

Stop frequenting Chili's and come here! Whether it is for a date night, casual lunch, evening with friends, this is a great place to consider. They are opened until 11 p.m. and have a comfortable atmosphere. The dim lighting with comfortable and spacious booth chairs make the dining experience relaxing. The mixed drinks are a must! They are very reasonably priced, and are packed with booze and flavor. May I recommend a Strawberry Margarita or their famous Pain Killer? You will not be disappointed! Cheddar's offers a variety of American food from steaks, chicken, soups, salads, fish, etc. They also offer appetizers and scrumptious desserts. The quality of the food is always fresh and has consistent good taste. The staff are friendly, helpful, and knowledgable! read more

Cheddar's Scratch Kitchen - I just can't get enough! Painkiller! - Comfort Food Near Me - San Antonio, Texas