We finally decided to try Cheddar's Scratch Kitchen and on our first visit were pleasantly surprised. Our server was very accommodating, very pleasant and was focused on attention to detail. The food was good, however, we found that everything had a bit of jalapeño or spicy chipotle in the mix. The menu does not highlight that as it should for people who are sensitive or allergic to spicy. We did like, however, the atmosphere in the restaurant. We did go back for a second time because maybe the first time was just a fluke, but found out that it was not. We tried to change up the dish. We had the first time but found that the second time around was the same experience. I would recommend this restaurant to anybody who does not have an aversion to spicy food. I am sure you will enjoy it. read more

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I've been to this Cheddars location before but it has been well over 10 years since then. So, I was pleasantly surprised on my visit back. The monte cristo sandwich was just as a remember - super tasty! & the Portions were such a good size and for the price you can't beat it! read more

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Usually cheddars is good, but I got sick yesterday 5/23 the salad was horrible. The tomatoes tasted bad. The pot pie was not good at all. My friend sent back her spinach dip because it tasted sour. I should've sent my food back. I was so disappointed in the service. I guess I won't be going to cheddars anymore.! such a disappointment. Very dusty in there something fell off of the fan above us lint, dust or something. Don't recommend!! read more

Im not exactly sure why the ratings for this place is low, but we dined in on a Saturday around 1230 pm and had a great experience. Our server was attentive, food came out on time. Would recommend the spinach dip, better than others that Ive tried. Got the grilled white fish- nothing too special about that, bit too salty for my liking. I tried my brother's order of ribs and I liked the flavor and how soft it was. My son almost finished his cheeseburger which doesnt happen too often. Overall, the menu prices are pretty good actually, considering that most meals had two sides. And dont forget the fresh croissants they give out! Taking out a star because it was so easy for my son to purchase a game on the Zoosk tablet. read more

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What a joke - called to be on waitlist like it says on the website and was told oh you can't call for parties more than six - we had 13 -makes no sense Then we get there and we can sit together as a family we have to sit in separate booths - there are tables that can be put together but they won't do it No one said that when I called or when we checked in - worse service - no accommodations - no offer to accommodate And Food sucked in top of that - would not recommend AT ALL !!! Spend your hard earned money somewhere else read more

BIG THANK YOU to Kierra for making my favorite drink. It was amazing and her customer service is outstanding... read more

Cheddar's Scratch Kitchen - Comfort Food Near Me - San Antonio, Texas

We were in the Embassy Suites San Antonio Landmark area, so we visited @cheddarskitchen for lunch yesterday. Love the complimentary Honey Croissants. Dad and I shared the Ribs and Shrimp with mashed potato and a side salad. Hubby had the Country Fried Steak with mashed potato and corn. The ribs were tender. Both dishes were decent and Sahara got us in and out of there in no time. If you need some lunch in the area, go check it out! read more

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Tonight we decided to go to Cheddar's. This is my first time being here. I was really impressed with the decor it's very warming and has a nice feel. It has a fish tank in between the bar and dinning area. They gave us buttered croissants we ordered the queso chips and salsa. Chips were okay and the salsa was good the queso reminded me of nacho cheese. I ordered the half rack of ribs with chicken tenders. I also got the side Caesar salad. My wife got the grilled chicken Alfredo. The salad was good with a decent amount of dressing the croutons were very good. The ribs were all off the bone and a good size the portions weren't small at all which was nice and we had left overs. Our waitress was super nice and friendly. She made sure that we were well taken care of. read more

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So I see why they have a low rating, today this very short Indian girl was very rude and didn't smile was not friendly at all. Owners pay close attention the 1st impression you get is at the door. Second is the waiter or waitress and third is the food in that order. The 1st person the Indian girl was very rude not only to us but others I watched her say you need to wait I'll be back very rude. Not hello, hi I will be with you in a moment ( nope I'm not coming back to this location I'm driving further ). 2nd the waitress rude and not nice at all ( nope not coming back ). Driving further ( the food was great ). However if you don't have the 1st two then your business will fail no matter how good the food is. We have many many food options ( it's up to you to fix the underlining problems the waitress was Hispanic and with glasses today ). Very rude not nice at all ( no excuse ). I'm driving further to give another cheddar store my money. ( OWNERS FIX THIS MANAGERS NEVER DO ) ! read more

everything was nice. It was fresh. It was decent can't complain. everything I asked for they did the guy who took my order over. The phone was a pure angel. I wish I could remember his name. He's amazing guy. read more

Excellent! Just excellent! I had to order from out of town for another person. The order went in at 9:15pm, to be ready at 9:38pm. I worried because when a restaurant is due to close 20 minutes after your meal pick up... Well, usually that means old end-of-the-day scraps. The young lady who brought it to the car was very nice. This meal was par excellence. Even the croissants were warm. Thank you for such good service and food. read more

Cheddar's Scratch Kitchen - Caesar Caesar Pasta Salad with Salmon; peach tea; and honey butter croissants - Comfort Food Near Me - San Antonio, Texas

Their burgers were not good at all. The patty seemed like it was a frozen patty and not made from fresh ground beef. However, my friends fried fish fillets were very moist and tasty. read more

Cheddar's Scratch Kitchen - I'd avoid the burger though because it didn't seem like it was made from fresh, quality ground beef. - Comfort Food Near Me - San Antonio, Texas

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The server was great, sweet, timely and knowledgeable. The food was good but while I was eating a bug crawled across the table over my knife, up the wall(sitting in a booth) and back down onto the salt shaker. I saw the host and called him over. He saw the bug and immediately moved me to another table but by that time my appetite was completely ruined and I couldn't finish my meal. My server notified me that he told the manager. I was never approached by the manager, paid my bill and walked out. Very disappointed in management. read more

We went to the Rim location. The food was awesome as always. The ambiance was pleasant. The service was good, but our server did not seem to want to give me my change. Admittedly it was $.10. So he told me a coworker was getting my dime then he brought me ten ten Pennies. I realize this was an attempt to get additional money, but I am personally tired of this practice. I feel like giving them the change they so badly want and taking my tip off the table. read more

We literally just left Cheddar's off I-10 West near the Rim. The hostess just told us that she had no waiters clocked in, yet, even though they were there. Then came back after a few minutes, and said she has one waitress that was really busy and would try to get to us. We walked out and decided to go elsewhere. The hostess said as we were leaving that it was not her fault. It was not busy that had tons of empty tables. read more

They do not deliver or use a delivery system. Can't rate what we can't get. Delivery makes a difference.

Food wasn't hot doesn't taste the same didn't really have flavor then to top it off they didn't have croissants nor did they have fries for the kids meals very disappointing read more

Came here to eat and had a drink with my classmates after our final exam. Love the food here! Their shrimps are perfectly cooked as always. I especially came here for their watermelon margarita! And of course their butter croissant is amazing! Our server is very nice and friendly. I always have a nice experience in this location. read more

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So I read the reviews of this Cheddar location before entering to eat. I was craving some soup and wanted to just have a quick meal. Upon entering, we went right around 11am yesterday. It wasn't busy at all which was nice. I told my waiter that I came in just to have some bowls of soup. She kind of seem irritated at me because we just wanted soups. Once my soup was finished, I wanted to eat something light. So I used the kiosk and ordered a kids Alfredo Pasta. My waiter comes back and explains to me that she got in trouble from me ordering a kids meal. She explains this to me as she gives me my pasta. She said the manager wrote her up because customers cannot buy pasta if they are under 12. After all this commotion, I didn't eat the pasta. It really rubbed me the wrong way because the manager should have come to talk to me about it and not the waiter. My waiter didn't do anything wrong, plus every one is short staff. This lady is here trying to work and make a living too. Plus the whole purpose of ordering off a kiosk is to make it easier for the waiters! So I was curious and I went to see if Anyone could order off the kids menu through the app. YOU CAN! So pretty much anyone can order of this menu at anytime without knowing if you are under 12. I am a Cheddars fan and I just wouldn't come back to this location in particular. read more

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I've been here a few times and have never really been impressed. The food we have had is blah. Out service has been ok. The times I have been here the floor and tables have been messy. Not sure I'll be back. read more

Cheddar's Scratch Kitchen - Comfort Food Near Me - San Antonio, Texas

I had a fantastic experience at the Selma Texas Cheddars. The manager Christina was very loving and sweet but most of all down to earth! Also my server Rachael was phenomenal they were both down to earth and sweet! read more

Went tonight with a group of friends and we had a good time the environment was pleasant and enough room for a group of five people. Our waitress on the other hand wasn't the best, yes she was really nice but failed to clear up the table when she kept coming by. The table was really cluttered and never took a single thing away until I had to call her over to remove some things. Then she was gone for a period of time. When we ordered our drinks for the second time she said she accidentally made an extra drink and said we can have it which we were like okay that was nice but then charged for it. Paid either way. The food was good but the customer service just wasn't there tonight. I ordered the chicken Cajun pasta which was a lot and my partner ordered this hot honey tender thing?? The sauce on the side wasn't good luckily he got it on side and not on the chicken. Spinach and artichoke dip was good but not like how it used to be a few years back. Something has changed about it and I won't order it again. read more

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On presidio.has gone downhill.famous croissants not fresh but reheated so tough like steak.salmon horribly fishy.they ask if want bacon on loaded potato but don't say .99 extra.i asked if onion or mushrooms on steak could be a little of both for one upcharge and was told yes but was charged $1.29 twice.when I complained they said I'd already eaten it so I told them I wouldn't have if I'd seen the bill first and that I had specifically asked about this.if losing people's business over not being honest about all the money add ons upfront then goal achieved.waitress nice tho read more

Food was really really good and came out faster than my girlfriend and I could finish. Our waitress Aketia was very personable and had us both crying laughing. All around great experience and Aketia added to it all! read more

Came in for an early dinner. Everything was good. The chicken pot pie here is legendary! Try the carrot cake!! read more

1. Service was horrible. Came in around 7pm and no one at the host stand there was a line out the door waiting to get sat. Servers just walking by. 2. The environment was dirty. Working in food industry and knowing what is expected of a server and of running a restaurant was not pleasing. Server took 20 minutes to attend to us. Mind you it was not busy. 3. Food was disgusting. I lost my appetite seeing the food come out. Broccoli cheese casserole looked like school cafeteria food. Chicken fried steak was a hamburger patty with extra fried crust around it. Overall bad experience wouldn't recommend to anyone. Aspen Creek Grill is a better choice same price for way better food and service. read more

I visited with a party of four and ordered a half rack of ribs, garden salad, and broccoli rice casserole. The ribs were horrible. The membrane was left on and the meat was so tough i couldn't remove ot from the bone. The salad and broccoli were thankfully very good. Service was also great and we had no issues. read more

My family and I luv this Cheddars, the food is always prepared well, they are on point with to-go orders, the atmosphere is relaxing, and the staff seems to always be up beat! Special thanks to Linda & Brandon! read more

We arrived to the location on 15607 IH-10 W San Antonio, about at 11:30am, so we beat the lunch rush. The service provided by our waiter Ashton was great. He was very attentive, brought us our refills for our drinks before we asked, the food was delicious, good music...all around great experience! read more

The food was excellent and great service. the burgers were great and the Croissant was good

Last year we had given Cheddar's a try and it wasn't a great experience. The General Manager contacted me with a credit for my food tab. I'd honestly forgotten about it until my wife found it. So after church we went back. It was very nice, the food, the service and ambiance. Thank you! read more

Tons of seating available and made to wait to sit. Ridiculous oh we don't have serves in that area even though people are seated 2 tables away. Never eating here again read more

My favorite meal here is the Monte Cristo sandwich. Unfortunately I was disappointed with everything we ordered. The croissants were cold but still good. The chips and quest was not worth the value. I remember they used to add meat to the quest. When I asked to the meat added, the young lady said they would have to charge because the now use a hamburger patty. Thinking of how delicious it was previously, it definitely was not. What it was was a crumbled hamburger patty with 3 tablespoons of cheese and they didn't even drain the grease from the patty. Oh and on top of the charge for the chips and queso they added $2.99 for the meat. And of course the sandwich, they over fried it. Only positive, Selena our server. Understanding how short staffed they are, she did very well and friendly tooz read more

Not impressed. Sat at the bar area since I was by myself. Ordered fried chicken and a bowl of broccoli soup. I had to ask for a wet rag as the bar top was very sticky. The soup while Ok was not very tasty, but it was edible. The fried chicken was plated well and had a good presentation it just had no flavor. The string beans than came with the chicken had a consistency of a wet napkin. On the plus side the margarita was delicious. read more

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Our server was excellent, professional and freindly appropriately attending to us. All four of us in my party agreed the food was eatable but mediocre at best. Plenty of parking. Tip: if you know your going to eat here sign up for their program ahead of time and get a free chips, queso and salsa appetizer. read more

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I went inside and was told 10-15 minute wait. We went to the bar and ordered a drink - the painkiller is amazing! The decor was beautiful and the restaurant was very clean. We cashed out for our drinks at the bar when the table was ready. Emily was our server and she was amazing. Fast, friendly, and very knowledgeable about the menu offerings. The honey butter croissants were out of this world - flaky, warm, sweet, with down home flavors. I tried the Sante Fe spinach dip and was just not what I expected, was more spicy that I wanted. She quickly offered me a menu and got me something more to my tastes. Thanks for the wonderful experience. I will be back! read more

Went here about 7:30pm, ordered the cheese fries, country fried steak and chicken fried chicken with white gravy, 20 minutes later a guy from the back comes out and says they are out of the white gravy. Normally this wouldn't have bothered me but we waited 20 minutes AFTER we finished our appetizer to hear this. He then says he could cook us something real fast, but we declined. So we canceled the order with charges for the fries and two teas. IF the waitress had told us when we ordered this would not have been a big deal. The food is good there so we are not threatening never to go back but hey I had to gripe to somebody! read more

I can see Cheddars has gone back to pre-covid measures as soon as I walk in. No masks or distancing of tables and regular menus. They have done a good job on cleanliness, however, as the tables are very clean and the floors looks spotless at this location! We ordered the honey croissant appetizers because I will never NOT order those. (Do this!!). For an entree I ordered Chicken Tender and Ribs combination. The chicken was breaded and cooked to perfection and the ribs falls right off the bone! I had green beans and broccoli on the side and they were very well prepared also. Overall a GREAT experience! read more

Cheddar's Scratch Kitchen - Comfort Food Near Me - San Antonio, Texas

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I was here last night for dinner. Service was good. I ordered the 6 oz sirloin steak, coleslaw, and broccoli cheese casserole. As soon as I was walking out I started feeling sick. 16 hours later and my stomach is still aching! I will never go back here again. read more

The value for how much food I got was the only thing positive in my online experience today. I ordered pickup for a chicken tender meal to be ready at 5:00. I got to the parking stall and checked in online at 5:01. I waited and waited. It was 5:11 so I called to check on my order. While it was connecting to the kitchen, no one answered then suddenly someone walked out with my order. When I got home the food was lukewarm but not only that, everything was tasteless. The rolls were unusually soggy and bland. The fries were soggy and green beans seemed very sweet and also soggy. The best item was the tenders which were alright, but still not hot, just warm. I don't know if they were having a bad day because in the past, they've been quick to respond to my check-in and the food had always been tasty and piping hot. read more

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