Worst service ever!!!!!! I've constantly ordered Togo here giving them chance after chance and every time I am disappointed! They never give me my complete order, I'm always having to ask for something that should've come with my order and the food is either undercooked or over cooked!! They really need to take more time with their Togo orders. I ordered pasta and I they gave me cooked noodles with no sauce. And my chicken friend chicken was so hard I couldn't even bite into it. TERRIBLE FOOD. I don't recommend to ANYONE UPDATE. Tried to give them another chance. Came in, waited 10 minutes and no one came to my table. Multiple servers walked right past my table, looking and no one helped. Not even a drink order. So, I left. Will not be coming back. TERRIBLE half service. read more

Awesome pot pies.. pretty good service but....... they need to work on their glass cleanliness or use different detergent ... horrible water spots, marks or whatever you want to calm it.. and fork read more

Cheddar's Scratch Kitchen - Bad water stains - Comfort Food Near Me - San Antonio, Texas

Let me start by saying that usually Cheddar's is a top spot for us. The drinks alone are worth checking out. However, our experience last night was just awful. It was fairly empty around 7:30 pm and the hostess seemed to have a debate on where to seat us so to save the trouble we sat at the bar. The floors behind the bar were disgusting and the silverware was beyond gross. Little tip... here in TX we have very hard water. DO NOT wrap the silverware when it is still wet. I wouldn't have thought too much into but the gaggle of waitresses at the other end of the bar just gossiping about their shift and wanting to go home is a huge turn off. I had the combo 6oz sirloin with the coconut shrimp. Steak was great, very flavorful. Shrimp barely warm and soggy. Where's the crunch coconut shrimp? The mashed potatoes were STONE COLD. I am well aware that the mash potatoes are made in bigger batches and heated up after they serve your portion. Mine never even made it near a heat lamp. Broccoli cheese casserole was nice and steamy so the difference was just too much to ignore. All that I can forgive. Sure, stuff happens. But the worst is when I ordered a pain killer from the bar and she made it in record time but she served it in a WARM glass. Remember the restaurant is pretty empty so this wasn't a "we're swamped" mistake. This was "this staff is seriously lazy" mistake. read more

They made my food spicy we I didn't ask and they put gravy on my mash potatoes i they didn't ask me if I wanted gravy but they gave it to me anyways the food was nasty theres a fly trap above me and the waiter is rude i hate chedders are table was dirty when we got here read more

One of my favorite to go places for the food & drinks. I had the chicken cesar pasta salad with chicken. A must try next time you go. My fiend had the ribs with fries & mac & cheese. I have yet to order something I don't like here. read more

Cheddar's Scratch Kitchen - Comfort Food Near Me - San Antonio, Texas

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This by far was the BEST Visit to Cheddar's ever in life and I visit Cheddar's quite often waitress was super friendly attentive very helpful throughout our entire sitting (my apology I can't remember her name but she was great I'm not great with names) and the food was awesome and still hot when it arrived to our table and it arrived very fast we'd barely finished our appetizers this location has GREAT customer service and not to mention it was Clean and fresh Anytime I visit San Antonio Fiesta Texas this is a Must Stop. read more

This was Saturday I believe. The wait wasn't too long, but it was about 5 minutes before anyone took our drink order. We ordered chips and spinach dip and croissants. The dip was only warm, not hot. The croissants were well done. She should have known better than to bring those ugly croissants out. A new batch took forever to come out. Then with the meal, ordered the broccoli cheese casserole. Dear god.....it was watery. Smh. This is the worst service and worst food ever. I'll never come back to this cheddars. I'll stick to the one on 410. VERY DISSATISFIED!!! Unfortunately I don't have a pic of the croissants because we told her immediately that we didn't want them. read more

Cheddar's Scratch Kitchen - Comfort Food Near Me - San Antonio, Texas

I tried Cheddar's today for the first time because they just built one in my neighborhood and I got the chicken fried steak with fries and green beans and a roll. The steak was soggy with WAY too much breading and fries were old and cold, the green beans were real sweet, who puts sugar in green beans? The gravy came on the side and when I dumped it out of the plastic container it was like a jello shot and the bread was sweet and very oily. First time I went there and probably the last time I go there. Horrible. This was the location in San Antonio TX at new Braunfels and military Dr. read more

My family and I went to the Cheddar's on I10 last night March 11, 2023. We were there from 7pm to 9pm    I would like to say, that we go here atleast twice a month. We had to start coming in because of so many incorrect take-out orders. When it's good, it's great; but when it's not, it's pretty bad. I would also like to mention that the servers that we've had are always very friendly.    Last night, all 6 of us arrived at 7:00 and were told there would be a 10 minute wait. 30 minutes goes by and we walk back in and were seated. We sit down and were brought rolls with no plates. We had to request some from another server. When the silverware came, my husband's was covered in stuck on food. It took 15 minutes for our drink orders to be taken and quite some time for them to come out. My mom ordered a Diet Coke and after 20 minutes, she was brought a RootBeer. Another 10 minutes goes by and its finally brought out.    Now for the orders. My husband ordered Creamy Tilapia on a bed of rice, with steamed broccoli, and fries. He received watered logged fish on about a spoonful of rice, broccoli and cheddar casserole, and red beans and rice. The fish tasted like water and you had to scoop it. When he was finally brought his steamed broccoli, it was way over boiled and was mush. He gave up and asked them to just take the plate. This plate was comped.    I ordered a salad with crispy chicken. You couldn't tell the difference between the breading and the chicken, it was so over cooked. My tomatoes were so soft, I would hate to know how long they sat there for. My tomatoes at home have to get lost in my fridge for 2 weeks to reach that level. The manager brought out more chicken, it was so hot, I burned myself and couldn't feel my fingerprints. This meal was not comped. I took it home, and decided to atleast eat the lettuce for breakfast. This morning, I found a blond hair in it. My hair is dyed red and blue, think like Superman colors, it wasn't mine.    My son ordered the kids chicken strips. His were equally as dry. His plate was overlooked, so after my replacement chicken cooled off, I gave it to him. At the point he was tired and just not hungry anymore.    My mom ordered a medium well steak, corn, and a baked potato with a side of butter for her potato. Her steak was rare, blood was on the plate. (I know it was rare because thats how I order mine.) Her corn didn't come in a bowl like it usually does, so it just soaked in the blood. She went to eat her potato that was missing the butter and was completely dry. By the time the butter came, her potato was cold, and the butter wouldn't melt. She sent her steak back, and they microwaved it. Was rubbery and charred tasting. Absolutely disgusting. Her plate was comped.    My grandmother's and dad's plates were the only ones that were okay. The app was good. The drinks were great, although they were out of alot of their alcohol so it took a couple tries.    This isn't the first time we've gone in, spent $150 and left hungry, but it will be the last.   Thank you for taking the time to read this. read more

Would've gave it a 5 but went to a different location and the service was not up to par and took forever to get service. The food was cold and quite a difference in the amount of food we received. The one on I10 is a 5 star restaurant. Our waitress was awesome and the food was excellent. read more

Excellent food! Would definitely want to revisit. They were a little short staffed however, our server did her best to meet our needs. In fairness, she also had a party of 15 she was serving as well as us and who knows how many more. Very nice attitude though! read more

Jeremy the manager went above and beyond when my New Orleans Born and Bred husband was not impressed with the croissants... And had ordered the New Orleans Pasta- that Jeremy himself went back into the kitchen and made a Little bowl of sauce for it with more zing in it so it would meet my husband's New Orleans standards. Jeremy was gracious, understanding, and went above and beyond to make sure a customer was happy! He is an asset to your company! read more

Ordered food as was needing to eat just released from hospital. Grilled salmon, mash potatoes & macaroni. Confirmed dinner size.. Side portions smaller. Assuming due to container size. The Mac was great & fresh. Potatoes great. No gravy. Not sure why no gravy. Fish not fresh & lacked seasoning. Definitely not eating there again. read more

Cheddar's Scratch Kitchen - Grilled salmon. Blah - Comfort Food Near Me - San Antonio, Texas

It's been quite some time since I've been to a Cheddar's, but I couldn't remember why? Back then, the food was decent, but I think it came down to a location and distance issue. In any case, I tried the I-10 location for the first time, and my experience was meh. I placed an order for pick-up, and the mobile site was a bit tough to navigate, yet my hubby and I were hungry and wanted comfort food. They said the food would be ready in 15 minutes. By the time I arrived (12 minutes), I had to wait an additional 15 minutes for my food. I ordered drinks, and they were the first of the order provided, yet it was in one of the smallest to-go cups presented to man at a restaurant. When I finally received my order, I'm so glad I double-checked each order. I couldn't believe that after 30 minutes, you would miss a side dish of broccoli. Needless to say, I probably won't be using their to-go services for quite sometime. Their competitor, Chili's, might be slow as well, but never get the order wrong. read more

Cheddar's Scratch Kitchen - Grilled Salmon with broccoli and sweet potatoes to go! - Comfort Food Near Me - San Antonio, Texas

Worse meal I've had in a restaurant in 5 years! I ordered the vegetable plate for the salad, after waiting several minutes, waitress said 20 minutes more on salad. When ordering, I asked if the green beans were sweet ( I don't like sweet green beans) she said no. They were sweet The baked potato was cold! And they don't serve onion rings anymore??? Big mistake! We won't be eating at Cheddars again! read more

Bought the grilled chicken salad. Terrible. Not worth the price. Full of carrots. Worst part I found a gnat in the salad. Awful. The restaurant was not as clean as it could be. Manager was nice and of course comped my meal and gave me a certificate for free meal but won't return at least to that location read more

I have been going to the chedders on 410 for years but, they have gone down hill. I wanted cheders again so i though i would give this location a try. Let me say you guys did not disappoint. Everything was perfect. Service, food and cleanliness were all there. Its a bit more of a drive but it is worth it. read more

Cheddar's Scratch Kitchen - This was so good i almost slapped my mama - Comfort Food Near Me - San Antonio, Texas

Pro Points: cheap and huge tables! It's basic american food, so don't expect fantastically amazingness. If you need to feed a table of 10 - can do with ease! Everyone says the painkiller is the most amazing. It's ok, and it's cheap enough that even thought it was the bomb, it was ok. The texas tea was more my speed, but if you can't do artificial sweeteners, skip it. Staff was friendly but definitely was overworked and lots of large table to cover and keep track of. read more

Uh, I have no clue how this place doesn't have 5 stars! Jakob was our server and he was outstanding. On top of the outstanding service, our drinks were excellent (especially the spicy mango mojito) and the food was exactly what we wanted. Hot, delicious, and servings were big! The spinach dip was delicious as well. Really, our service put all of this over the top. Anytime a server goes out of their way to make my kid happy I am a happy mom and customer. I still am in shock that not everyone gives this place 5 stars. read more

Horrible service is one thing but this is beyond that. Fried shrimp came inside the chocolate sauce of the cookie Desert. Manager in store was named Ruben. Sloppy really. read more

Cheddar's Scratch Kitchen - Comfort Food Near Me - San Antonio, Texas

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If I could give a zero review I would. We chose to have my husband's 40th birthday lunch here. When we had called previously, we were told they could sit a whole party together in the middle of the restaurant. We were so excited because there's other restaurants that don't accommodate a group of 20 without renting a room. It happened that only 15 people came. When we got there they had three separate tables in the side room area so we couldn't even sit together. They said they couldn't sit us all together due to needing to have accessible space for handicap customers. We made sure to be there right at opening time so there were not very many people at the restaurant. We were so disappointed this was a 40th birthday gathering. On our way out, there was a very large group of people sitting together where we'd requested but were told no. To make it worse, the manager was complacent to our concerns and the hostess was just downright rude. We will not be giving this establishment any further business. Don't count on this place to host your events! read more

Awesome Monte Cristo! First time here and I will be back! Finally found a restaurant that has awesome food and from scratch! read more

This place has the best honey butter croissants! They are so delicious along with their steaks! Definitely coming back to eat here!

Was ok but service was slow. The ribs for me were loaded with barbecue sauce and parsley on top that was too much.

This restaurant was really bad the food was burnt and they under cooked everything my kids didn't even want to eat the tenders because of how it was cooked. The service was friendly and good but the food was the problem I don't think I'll come back to this restaurant. read more

Service was very slow. Ordered the grilled tilapia and shrimp. Do not order the fish. It had a fishy taste to it. This was not at all fresh! My sweet potato had roots still attached! Only ate half of my dinner. That's all I could take. Go someplace else for dinner. read more

Cheddar's Scratch Kitchen - Comfort Food Near Me - San Antonio, Texas

Food was good, silverware was disgusting w caked up food stuck to our knifes and forks. Took forever to get water and our drinks. Watched the bartender make our drinks and they just sat there for like 10 min til our waitress finally decided to bring them to us read more

I hadn't been in a cheddars in a few years till this visit, and first time to this location. I was amazed to be seated as soon as we got in, (in the past there was always a huge wait). We were greeted by our waitress and placed a drink and appetizer order, the appetizer came out amazingly fast... the adult drink however took a really long time due to the bar tender not putting in the drink order. Our order did take a little long to come out, but once it did.. absolutely amazing and delicious! I took a pic f the appetizer, but was too hungry when my grilled tilapia and shrimp came out! read more

Cheddar's Scratch Kitchen - Comfort Food Near Me - San Antonio, Texas

Walk in to cheddars, multiple tables available. I asked hostess to please sit us not so close to the other tables. I asked her to sit us at one of the bigger tables since there where five available in that section. She said no they are for bigger parties. I told her what about the the half round table, she also said no that's for bigger parties. I told her me and my son sat there last week. She said no. We are now eating at Pappadeux. read more

We have come to this location several times but during this last visit, we we're very impressed. The service by Jakob, our waiter, was outstanding. He was very friendly, immediately took our order and was attentive to our needs during our meal. He came by with refills to our drinks just before we needed them, also refilled our chips when needed. We didn't need to ask for much at all as he was already on top of it. The food is always pretty good at this location and with the service being extra good this time, the food was hot when served and made it that much better. Much credit goes to Jakob for the incredible service we received today. read more

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Arrived at 9:20 PM the waiter stated our party couldn't be seated... so we decided to split it into two tables and they made us wait 10 min, just to come back and tell us the Kitchen is closed and it was barley 9:30 PM.. keep in mind the restaurant closes at 10:00 PM! We all knew what we wanted so timing would've been perfect... but they clearly weren't willing to work, THIS ISN'T THE FIRST TIME THIS HAPPENS, I love Cheddars but this very location, JUST ISN'T IT! read more

Arrived at resturant approximately 7pm. Was acknowledged by the hostess after about 5 min, granted she was talking to the other hostess, about shoes. 10 min later we were seated. Asked a waiter for help after 10 more minutes, our waiter "checks in" with us after another few minutes. He gets our drink order after another few minutes and returns takes our food order. Get food after 10 minutes, chicken tenders cold, fries dead, shrimp over cooked. Less than a good experience. Waiter was Christian, rather non apologetic about the service. Might go back someday. read more

October 27, 2019.-This is our third time eating here and every time the food and service has been great. Karla was our waitress. She was so sweet and friendly. We have never had a bad experience eating here. This is a good place to go if you want good food and service. read more

Since moving to Texas I've been to two cheddar. Both experiences have been fantastic. The food is great and there is something for everyone. Gotta love a place you can feed s whole family and everyone will be happy in the end. Plus their drink prices are off the charts in a good way. read more

Name is not very inviting to me, I figured it was like a Cracker Barrel or Chilis. The service was helpful, this was good because I had kids with me, and needed an extra hand helping them with drinks and ordering. The server was on point with the refills and condiments. Food was a step up from what I had anticipated, and was a good value read more

I think I've tried this location enough to review it. I am a fan of the Cheddar's chain, so this is disappointing. I don't have a problem with the service, the servers are always attentive, and take really good care of their customers. What bothers me about this location is how the food is made. Every time I get the chicken fried steak, it's mostly skin with a little steak, and that's can usually falls off by the second bite. The Philly cheesesteak sandwich, is always dry and flavorless. The steaks do not taste fresh, and lack flavor, they never cook them the way I ask them too, it's like the kitchen goes in for itself and doesn't care about how I like my food to taste, it is my money after all, no big deal, right? The fries are always cold, the mashed potatoes are always cold, the casserole is watery and cold, I think cold is the theme here. I prefer the Ingram location, and will just stay over there when it comes to Cheddars. Also the Mac and cheese is trash, it taste rotten, that's the only way I can describe it. read more

Their food is pretty basic and reasonably priced, and it's a good meet-up place for friends and/or groups. Service was good and the place is clean and welcoming. It has a variety of basic cafe food options, so in a picky group, everyone is likely to find something they will eat. Despite menu changes (which probably happened years ago), Cheddar's still has my absolute favorite item: THE VEGETABLE PLATE (four sides, soup or salad, and croissant upon request)! I believe it has gone up a few dollars in price, but that's not surprising since the first time I went to Cheddar's was probably 15 years ago. The thing that makes me sad is that they have changed their sides, so I can no longer get the honeyed carrots (which were a constant in my order along with the broccoli cheese casserole and green beans). The cookie monster dessert (freshly baked chocolate chip cookie with ice cream) is also delicious if you want to treat yourself! read more

It was okay. Nothing special. I had to ask the server for chips that come with burger. The table and booth were dirty and sticky. This is my second time. They had customers on a waiting list at 2:00 pm, and the restaurant was 3/4 empty. I'll pass on a third trip. Very Sad. read more

Today was the first (and Last) time I ate at Cheddars in north San Antonio. We were seated and ordered...3 other tables were seated after that, yet they got their meals before we did! All 3 tables! The Chicken fried Chicken we got was disgustingly bad taste. Not rotten, just bad food. Loads of chicken boulion spices all over it as well as in the gravy which appears they are trying to give it flavor. BUT it is disgusting. I ate 2 bites of it and left the food. I will Never eat at a Cheddars again. Les Mizell, 830-777-0479 Kerrville Texas read more

The vibes were all strange when we walked into a 50% full restaurant and saw several small parties waiting for a table. We were handed one of those buzzy shaker things and I was thinking what's going on here? Two minutes later I'm out the door. Not rocket science here people. Don't expect your patrons to unnecessarily wait for you. If you don't have enough waitstaff, it's not my problem. read more