Service was great. Food? No. Cold food we asked for hot food so in the microwave it goes. Cooks are either lazy or not experienced.

I have always been a fan of Cheddar's even though some branches are better than others, but that's something I've gotten used to when dealing with chains. This Irving branch is pretty good. They give huge portions for a very reasonable price. I ordered the Napa Chicken CIabatta and it was VERY good! I've never ordered this before but I'd say it's something I would compare to Corner Bakery/Le Madeleine. The sandwich was so flavorful and the avocado gave it a nice touch, complementing the garlic aoli. We also got the steak and ribs. The steak wasn't my favorite but the ribs were good! Soft and tasty. My favorite part of going here is probably the drink selection. They are so cheap yet delicious! I had the Texas Tea this time and it tasted just like sweet tea. Word of warning though, it is alot stronger than it tastes! :) read more

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Never had a bad experience here! The largest complaint is that we tend to come at really popular times so we've had to wait, but the longest it's taken to be seahas been ten minutes. The service is always prompt and I've never had an issue with my food. I always order the Smokehouse Burger and add lettuce! You have to order the fries as an extra side if you want some, or you can pick any of the other sides! It's a decently-sized burger, so I rarely finish it all. There's tons of parking nearby. They serve Coke products and have a pretty cheap alcohol and drink menu. Their lunch menu looks pretty delicious and cheap as well! read more

Not sure how this place stays busy, we went at 3pm on a Saturday and they were still on a wait from lunch. After waiting twice the time for a table than the hostess said it would be, our order was lost and took 2 hours. Our waitress said the manager would be by to talk to us and finally got our food out. Never saw that manager at our table but saw her on the way out, happened to be the Managing Partner of this location, it is good to know the issues start at the top there. The food was good but due to service issues we won't return. read more

Those wonderful "crack" croissants are 700 calories each! Enjoy ;) This is another one of my "Healthy" stops. The menu is loaded with good fish, chicken, shrimp and salads. Plus lots of veggies. You can also get unhealthy stuff here too that is super yummy like their chicken fried steak and of course the buttery croissant with butter! mmmm But, I like to the Talapia without the mango salsa. Thought the salsa is good, I just like my fish better on bed of rice it comes with. This particular location has done some renovations. The patio that was a slight hazard for the servers to walk on with the cobblestone has been re-done with no covering like before, but they still put cobblestone down. I see the same problem in their future and we never get to sit out there, they always say there is no service out there. Don't come for the patio. I have learned that when I get an order to go at lunch time, wait 20 minutes then leave to go pick it up. Once I waited the 15 minutes to leave work and when I got there I sat for an additional 10 minutes for my order. (They said they had a lot of to go orders, but I was the only one sitting at the bar at the time and it was 11:20AM....hmmmmm?) They don't understand that if I can get there and back to work in 20 minutes, it only counts as my break and not my lunch break. Breaks are free, lunch is not. But if you do call for a to go order any time after 11:25AM, do expect a wait, this place gets crazy. I do dine in with friends occasionally and can get in and out under 45 minutes. However this one waitress I have experienced over and over delays with. Not sure it's her or the stations she has. But on one occasion the food was comped because they lost the order somehow between her and the kitchen. Fun times! If your looking for affordable and healthy tasty food. Cheddars is the place. read more

Cheddar's Scratch Kitchen - The to go orders! - American Near Me - Irving, Texas

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Visited during lunch had great service food was great was in and out within 45 with plenty of time to return back to our office within our lunch hour ended my steak was cooked just like I ordered it medium it was delish onion rings where wonderful as well as a new item on the menu chicken strip Parmesan Yum,Yum!! read more

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Haven't been to Cheddar's in many years. The food really has improved a lot. Love the ground beef nachos. The country fried steak was good. That's another way to say chicken fried steak. The Spasagna was interesting. It's lasagna made with spaghetti. Will RTE! read more

If I can give 0 stars I would. This place is a disaster and the woman handling the seating tonight is a mess. She has two separate lists and seats however she chooses. My family of 5 and I have been here waiting for over and hour as we watched other parties of 3/4/5 that came in after us be seated. We were patient until the end when the hostess herself was so rude and obnoxious after we confronted her. Please save your time and money as this place is a hot mess and that lady in he front needs to be fired or put as clean up because she is so unprofessional and should not be dealing with people. read more

Every month we take our senior men (senior living community) out to lunch at a different restaurant and this month they picked Cheddar's in Irving. WHAT A HUGE MISTAKE!!! We arrive at 11:40am and were seated at 2 tables. Our waitress showed up 10 minutes later to take our drink order. 10 minutes after that, our drinks finally arrived (20 minutes to just get drinks). She went to take care of her other 2 tables (yes she only had 4 tables total). We were not given flatware (napkins & utensils) so I had to go ask for them and after 5 minutes one of the managers dropped them in the middle of our tables (so much for service). So another 5 minutes passes (total of 10) since our waitress brought our drinks and she took our appetizer and food order (we are over 30 minutes into our "visit" at this point). Another 15 minutes passed before we received our croissants (yes that was our appetizer) and she said she would check on our food being that we had been there for 45 minutes! After asking several times about our food, we were told it should be out shortly. After an additional 20 minutes (YES, we have been here for over an hour and still NO food) we were told it was coming out. Our food did finally arrive 5 minutes later which put us getting our food at 12:50pm which is 1 hour and 10 minutes after arriving at the restaurant. I wish I could say that the wait was worth it but my entrée was cold as was several of the men's orders. We struggled with "do we send it back and wait another 20-30 minutes or do we eat it"...SO we decided to eat and cut our losses! THIS LOCATION IS HORRIBLE!!! I spoke with the manager and he could have cared less. He was more interested in "chatting" with friends of his or some individuals that he knew. read more

Came in with a party of 13 and Kristina took care of us. She did a absolutely amazing job with us and our many orders. She made our experience wonderful. read more

Cheddar's is a good restaurant and it's able to please many different family members. I think the food is always good, but, personally, the portion sizes are way too big. I do think the price is very reasonable for what you get. Service can vary but it generally good. read more

Just went there to use a gift card I got for Xmas. Man oh man was the food bad. Cajun seafood pasta was beyond horrible. Not much flavor, pasta was on the cold side, and the shrimp was over cooked. Garlic bread that came with it was a little stale. Also my +1 ordered the chicken fried steak and it came out with no gravy. We had to ask for it. Needless to say, it just wasn't worth even complaining about. Only good thing on the menu was the croissants and the sprit I got. Cheddars used to not be this bad but I guess Rona got to it. Thank god I didn't have to pay for it. Would rather spend my money at the McDonald's that's next to this location. read more

hey everyone go to Cheddars! service was excellent by Van and the food is always fresh and we had the delicious fried chick salad YUM Van was a great server- very attentive and responsive! thanks Van ! read more

Um, yeah, I'm getting the impression that "scratch kitchen" doesn't mean made fresh and delicious like I assumed it did. The burger was fast food quality, maybe equivalent to something that Steak n' Shake puts out. The fries straight up sucked. Saving grace? The beer was cold and our server, although weeded (not that kind of weeded) was attentive. The place is busy for lunch time because it's either that or Saltgrass Steakhouse - which would've been SO MUCH better BTW - in the area. I won't get food here again, but if I ever find myself in the area, maybe I'll grab a few beers and that chips & queso option. read more

We had a great experience. Wonderful service. Christina was excellent...very attentive. We will be back.

Tried some new options on the menu. Pretty good. The drinks were juh-fuls and delicious! read more

Cheddar's Scratch Kitchen - Baked spaghetti - so good but wish there was more of the meat sauce - American Near Me - Irving, Texas

Nice place to get lunch/dinner if you're on a budget. Very affordable. I usually get their salmon and their broccoli cheese with rice is actually pretty good. read more

Cheddar's Scratch Kitchen - American Near Me - Irving, Texas

The service at this establishment was A+!! My ultimate nacho )appetizer) came out very quick and it was so fresh. For an entree, I had the chicken alfredo which was delicious. I love Cheddars! read more

This was my first time going and I was pretty impressed. So was my fiancé. We order these crunchy chicken tenders and they tasted so good. I'm a huge fan of fried chicken and I was very please with how big the tenders were. I would highly suggest if you're interested in fried chicken to order this. read more

This Cheddar's is very hit and miss service wise. If you go during a busy time don't expect your food fast no matter how simple the dish may be. However, the food is always delicious which is why I come back. Let me explain my lunch today because it's pretty typical of a busy lunch there. I walk in get on the waiting list. My name comes up and I get seated. I was sitting for 10+ minutes before the waitress appeared to introduce herself and take our drink orders. We went ahead and ordered our food at that time as well. Drinks arrived pretty fast. Soup and salad came out in expected time frame for how busy they were. But, we had to wait over 30min for a half of club sandwich and a hamburger. I felt that was too much wait time for very simple dishes. read more

The portions here are big for lunch, I had a fried chicken breast salad that was really good. The place is packed for lunch so you better get there before 12. read more

The server was great but the food was cold, we found a hair in our food and the restaurant was hot. Very uncomfortable.

We usually come in for lunch. Always good food,price very very reasonable. Service can be hit or miss depending on the server you get. read more

Cheddar's Scratch Kitchen - American Near Me - Irving, Texas

this place is good af , people complaining acting like they going to a restaurant in italy , this place is worth the money

The lady in the front with the black and blonde dreads was very rude did not have her mask on I asked pacifically not to be across from people just a table down she said no it's closed off and I asked to be seated somewhere else does not directly across from somebody more diagonal it wasn't even 2 feet away and I have a newborn with me that's only reason why I had asked and he's a premature baby and told me no read more

We haven't been to cheddars in a while..this place in particular needs major improvement. When we walked in there was no host/hostess, manager had to sit us, the menus were very sticky!!! Next, I had to go to the ladies room, there was no toilet paper, luckily I was able to grab the last paper towel for use. There were two servers either on their phone or taking a break, with it being a busy Saturday night they should be out helping the floor, refilling toilet paper and or refilling the paper towels. Next, we had a coupon for free queso..I did not get to snap a pic because my husband devoured it, I know it was "free" but the queso was half way filled, there were hardly any chips and most of them were crumbs. My salad seemed to be missing some chicken, I've ordered this many times and this was the least presentable. Server forgot croissants, didn't bring out until we were ready to pay. We have done good without cheddars and we will continue to avoid it, or for sure this location! read more

Cheddar's Scratch Kitchen - Gril Grilled Chicken Pecan Salad - American Near Me - Irving, Texas

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Great service, minimal wait, and great prices suns up this location. I've ordered the 6oz, chicken strips and fries, or queso with beef each time I visit. Everything is inexpensive especially compared to the amount of food served. The customer service has always been great and easygoing. They also serve really good and inexpensive alcohol beverages. Love this location and will definitely be returning. read more

For the price , great portion , actually had to take some home ... as far as the pasta itself it was okay .. not great but just okay !! But can't complain with price .. service was great and wheel was delicious read more

Cheddar's Scratch Kitchen - New Orleans pasta - American Near Me - Irving, Texas

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Came here with coworkers, wish we would have gone somewhere else. For starters I went to the bathroom before we all got seated only to find the 2nd stall with no toilet paper and a 3rd stall with no lock on the door. I went to tell the hostess there was no toilet paper and an hour and a 1/2 later I went back to the bathroom and it was still the same way I saw it at the beginning. We ordered, got our food, it was not hat busy but my fries were cold that I ordered with my Monte Cristo sandwich which was pretty good though it could have been crisper. I just over all was very disappointed to have come here! I left our waitress Vanessa a good tip... she was awesome! read more

We ate there today for the first time and it was the best food that I've had in a while. No wait at 11:30 A.M. The service was superior and the chicken fried steak was superb. read more

I've been a regular at cheddars for years and although I don't think their menu is that great, I live for their margaritas, croissants and spinach dip. However, the service at this location was piss poor. We actually got there at a time where it wasn't busy but we were told to wait to be seated since they were cleaning the almost 7 tables we saw were available. After we were finally seated, we waited for over 20 minutes and no one came to our table. I started to believe we were invisible. I couldn't bear it any longer and decided to stop one of the busboys and complained to him. He told us he was going to call us a server. I'm guessing he actually did cos 5 minutes later, a waiter showed up and took our order. All we had was a Maui margarita, croissant rolls and tea. My Maui margarita came without the shot on the side. When I told the waiter, he has no idea what I was talking about and said he was going to go ask the bartender. Less than a minute later, he shows up with my shot and said he took the drink to quickly and didn't see there was supposed to be a shot accompanying it. After our drinks came, we waited another 20 mins for croissants. At this point, we had lost our appetite and we were ready to go home. I was highly disappointed by the service at this location. read more

If you have never had a Monte Cristo, I definitely reccomend going to Cheddars. It sounds like a weird combo but it is so good! Its essintaly a donut ham and cheese with the best dipping sauce! read more

This my favorite Cheddar's! With great tasting food and friendly service, our to go order was ready on time even on a busy Friday night. Our steak and grilled salmon was tasty and fresh. The chocolate cake sundae was the bomb! Plenty of dessert from one serving to go around. read more

Didn't wait very long to be sat during lunch, so that's a plus. Our server was quick to greet us and get our beverages out. Don't make the mistake I did of signing up in order to receive the free chips and queso because it requires an email you won't get until after you've left the restaurant. My salad had wilted lettuce and the tomatoes were sour. my server got the orders wrong and gave my salad to my buddy and his to me with the dressing mixed up. (his had no tomatoes) it came with a pretty good croissant. Empty glasses were a continuous theme. My sandwich although full of Turkey had dry bread over toasted if you will. And the turkey tasted like hillshire farms lunch meat. The only saving grace was the cookie I ordered at the end the only problem with cookie tasting as good as it was was I had to pay for it because it was as much as the lunch special monster cookie was delicious. Now Cheddar's is off the list. read more

We went there today and it was amazing!! We had a waiter named Preston!!! We think you're cute, add us on snap @kyleighJoyce @Mackenzie.j03 @rhianaellis19 read more

Myself and two co workers went to lunch at this location around 2:45 pm and sat in the main area instead of the bar. Our waitress, Lashon passes by our table after about 7 minutes ascend tells it's she will be right with us. She finally comes back and I explain we are on lunch, and can we place our order but get to go because we have about 30 minutes left. Laahon says sure that will be no problem. I ordered the chicken tenders and grilled shrimp and asked for honey mustard and bbq sauce in the side, which seemed line a simple request. She brings out or food and none of it is packed to go. I said we asked for it to go and Lashon replies she is unable to do to go orders at the table. This is shocking since she said no problem when I originally asked and I have done it in the past due to WE ARE ON LUNCH. So by this time the entire table is a little aggravated in top of the fact we are going to be late and she still hadn't brought the bill or the to go containers. Oh yeah and her attitude was abrupt as if we were asking too much of her for simple condiments that we asked for when we ordered 10 minutes after waiting on her. The service in this location is getting worse with every visit. I was so aggravated by this visit I may contact the corporate office. My entire lunch was ruined on top of being late back to lunch because our waitress moved at a turtles pace at our table but was jumping hops for the table behind us. read more

Cheddar's Scratch Kitchen - M9nster cookie - American Near Me - Irving, Texas

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This Cheddar's is always so friendly and the food is always so good. I had the dinner portion of the chicken fried chicken because it was only like $1 more and I figured I could have leftovers...WOW! HUGE 2 piece chicken breast! Well worth the price. Had their yummy green beans and mashed potatoes with it. Could not even eat all of 1 piece of chicken. Thier croissants are the bomb.com!! I cannot wait to go back to Cheddar's!! Oh how I wish I lived closer to one! read more

Yes, I went there. The Giant was in a mood and wanted some "comfort food". I was surprised; the last time I'd been it was the de rigeur burgers, Chili's kind of food and not much that wasn't fried or covered in gravy. This time, I was pleasantly surprised by the grilled fish tacos I ordered. Terrific seasoning on the fish, grilled just right, with a roasted corn slaw over the top. Delicious. The service was first rate, too. Our waiter had his good natured schtick down pat and elevated the Giant's grumpy mood with lots of laughs. I'll go back again. Those fish tacos were awesome! read more

Gluttony is a staple of American culture, and Cheddar's is a spot where you can be a true American and exercise that right to it's full extent. Don't get me wrong, I don't mean that in a negative sense...actually the opposite. The food is real good, plus they give you tons of it! Cheddar's looks like your normal chain restaurant. It has a nice, family atmosphere. The dining area is lined with partitions, tables and booths..it looks like your regular Applebee's or Chili's, but the food is a step up in my opinion. We started off with some jack bites, which are basically cubes of fried cheese that you can dip in ranch dressing. I think my arteries clogged up a little when I just typed that last sentence. The appetizer was good...just real filling. They give you a big pile of them, so if you're ordering an entree keep in mind to save room. I ordered the catfish with a side of steamed broccoli and mac and cheese (I know..my meal consisted of a lot of cheese). The broccoli was good, and the mac and cheese was surprisingly good as well. I don't know why I normally don't expect restaurant mac and cheese to be bland, but I was pleasantly surprised in this case. The catfish itself was good, but nothing spectacular. A little greasy and the breading was a little bland, but at that point I was too full to really be griping about getting more seasoning on more food. I was pretty done. My fiance got chicken strips which came in a huge stack! She enjoyed her meal as well, but she was also beyond stuffed as well! The service was great, the staff was friendly, the food was good...there are no complaints from me about my visit to Cheddar's. Great spot if you're hungry or looking for a good family spot to have dinner! read more

Cheddar's Scratch Kitchen - Fried catfish with steamed broccoli and mac and cheese. - American Near Me - Irving, Texas

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Whoa... What happened? Their customer service and nice interior has stayed the same, but their prices went up a dollar on food and about 2 dollars on drinks. Their tender platter for example is a buck more, but you get less tenders. Granted, you could go up by 4 dollars and you would still find a line around the corner (typical on weekends) because the food is quite tasty. Regardless of the location, the food stays consistent. With the price increase, I won't be frequenting as much, but if I want to meet up with someone I'm not a fan of for lunch or something, I'll definitely choose this place to eat some good food and get out in a hurry. read more

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