Only gave a three because the food was good. Service was terrible! Should have known when we were seated in the back alone. Our server didn't refill drinks or check back. We ordered an appetizer but we never got it. No manager visible to speak to. Very disappointed especially when we saw the waitress that took such good care of us last time. read more

We went to Cheddar's last night. We waited 25 minutes to be seated. I really enjoyed the meal. The salad was fresh and filling. The salad was served with warm croissants drizzled with honey butter. I ordered the spazagna it was delicious. It was baked spaghetti and cheese with marina sauce. Another member of our party ordered steak and shrimp combo with a side of red beans and rice. I also ordered Texas tea which had vodka and lemonade in it. I highly recommend this drink. read more

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Cheddar's is another one of those chain restaurants but the food is actually pretty good and kind of cheap for the amount you are given. The biggest turn off about this place is in the fact that they are almost ALWAYS super busy and crowded. Expect long waits no matter what time you go. They are also HORRIBLE for groups. It must be difficult to get the tables at the same time and they almost always insist on splitting groups up among booths. During my last visit a very large family came in and they were split between a table and two booths with myself and my date in the middle of them yelling back and forth to each other. Another turn off is the fact that a lot of the entrees are pre-made which means you cannot make adjustments to the food. And who wants to eat food that they're just microwaving and plating? I really only come here when I have to or when I know I won't have to wait all night to get seated which means rarely, but it is a great place where everyone can find something they will enjoy. read more

You know it's good whenever you want to come here and it's packed. Usually not a long wait, but if it is, it is worth it. Hang out and wait, what else are you going to do? I've only been here twice, but the good, ambience is good. Clean restaurant with hearty portions and reasonably priced. read more

We went last nite at 6pm party of 15 ppl from out of town Our waiter omg she need better help food cold service SLOW should have went to Red Lobster read more

Went to Cgeddar's today for lunch. The service was slow but we have become used to that everywhere due to shortage of workers, The problem was the meat on my hamburger. It was very obvious the meat was just a frozen beef pattie. This was no better,maybe even worse than a fast food burger,as a matter of fact I have had better at McDonalds at much less cost. The food for the other 2 ladies was good. The bathroom could have used some attention. The soap dispenser at one sink was missing and the paper towels were sitting on the counter instead of being in the dispenser. Under the boots needed a good sweeping. All these things could have been overlooked if that hamburger had been edible. read more

First time going here and I ordered the Keywest chicken and shrimp with French and sweet carrots. SO good! The chopped tomatoes on the chicken were a bit spicy; unexpected but still tasty. And the service was alright too. read more

Cheddar's Scratch Kitchen - Key west chicken and shrimp. And the you get two sides.. I got carrots and fries. Super tasty. - Comfort Food Near Me - Cincinnati, Ohio

I had a wonderful lunch with three friends from high school. We came early and were seated promptly. Our server was efficient and friendly (and I'm kicking myself for not getting her name.) I had the grilled chicken sandwich with bacon and cheese and a honey-lime dressing. It was fabulous. The french fries were the best I've had anywhere in a long time. The portions were very generous I'm not usually a five star rater, but this place was really great for a chain. Everyone else in my party seemed happy. read more

I had the unfortunate opportunity to meet some of there employees. I have never been treated so rudely in my life! I was treated as though I was less than dirt. I cannot even imagine supporting a restaurant that would hire such people. Stay Away! (This is specifically about the Colerain location!) read more

The one star is for the host at the door. Had to go to the bar to get my drink, get a manager to refill waters, food came out wrong, forgot a-1 I asked for. I got manager again to voice my concerns and I was met with he was on his way back. An apology would have been nice instead we were handed the $85 bill. Terrible!!!! Zero hospitality. read more

Food was good but slow to arrive. Service was good. Saw an offer on their website to join the eclub & get free chips & queso for your next visit. So, I filled it out to join on our way to the restaurant. Got the 'Thank you for joining...' email while in the restaurant, got the chips & queso..but ended up paying $5.79 for it since I never got the coupon code. The manager just told our waitress that it takes up to 72 hours:( The waitress did try to take it off our bill but couldn't & the manager had no interest:( read more

My wife, daughter and I decided to go to Chedders last Saturday for lunch. It was 2 pm and very crowded as people were outside waiting. We decided to check out the wait time and despite the 3 min wait just to place our names they tell us 20-25 minutes. I said "wow!" I thought we were being low balled just to keep us there but it was 25 minutes and we were sat. I was told they have great tenders so being the tender expert of the family I ordered the platter. It was 6-8 huge tenders with 2 sides. Reasonable price for a ton of food. $9 I think it was. My wife got the tender basket which is the appetizer. This is recommended because the platter is huge, a waste really but win for me. I had left overs as did my daughter who also got the platter of tenders. Overall service was nice and fast. Drinks were refilled promptly. No real complaints. 3 of us ate for 30 bucks plus tip. Advice for those that want tenders is be ready for big portions. They need a disclaimer for the platter. Not bad though. Atmosphere was loud, bright, hectic with patrons, warm and cozy, I removed my sweatshirt. I would go again for sure. Maybe dinner next time. 3 stars but that's because I'm a tough judge. read more

Food was good, atmosphere was decent and the serving staff was decent. If you don't mind a long wait for pretty good for and average service this is your place. read more

Cheddar's Scratch Kitchen - Roadhouse burger and I was asked what side I wanted, I chose fries. I was charged for the fries??? But a good burger - Comfort Food Near Me - Cincinnati, Ohio

Cheddar's started out in Texas. The goal was to provide quality for that did not clean out your wallet. Today (April 22, 2014) Cheddar's has about 135 in about 23 states. For more of the historical information on Cheddar's check out this link: http://en.wikipedia.org/wiki/Cheddar%27s. It was one of those days that was kind of ......well you know blagh! So me and my father decided to head up to Cheddar's (in Cincinnati's Northgate area). For those of you that have not been to the Northgate Mall in a while they are doing a lot of work up there. Building new stores and repurposing many of the old ones so be careful when you first pull into the lot or you might be joining one of the many pot hole conventions! Cheddar's is one of the more recent and tastier additions to the Mall and the word is out so if you get there during peak times you might be waiting in line for a few minutes. Me and Dad rolled in just after 2:00pm and got a seat rather quickly. I was not looking for a feast just a nice lunch and some hang time with my father. Cheddar's had a nice menu of sandwiches, entrees, deserts and drinks. For me it was the chicken tenders with a side of apples and Dad went for the fried shrimp with a side of slaw. The meal was not bad at all. Everything was well seasoned and cooked perfectly I have absolutely no complaints. Our server was great she didn't let my ice tea glass empty and I never had to ask her for a refill. This is a nice casual place that doesn't break the bank. It has a nice separate bar area with large screen TV's but you will have trouble hearing them over the crowd noise. If you just have an itch to go out and grab a bight keep Cheddar's in mind. It is worth it. read more

I haven't been here in a while but came back to give it another try and it was not good. The chicken fingers were very good but that was it. First our waiter took forever to get with us then when he did a nightmare. Just for that I will not be back not the price for the sucky service. There are plenty other restaurants in Volerain to go to read more

Good luck getting waited on. We had no less than 8 waiters / waitress walk by no acknowledgment at all. After 15 min we got up and left

We arrived at 5pm told it was a 20-25 min wait for party of 2. We only waited 6 mins. Service via Erica was excellent and the food was hot and timely. No complaints from us. read more

I really enjoyed the environment in this restaurant. The service was phenomenal as well. The food was very good, except for a couple things. I ordered the Caesar salad, and it was absolutely drenched in Caesar dressing. If you like lots of dressing, this salad is for you. If not, I recommend asking for the dressing on the side. The second, less important comment is that the gravy for the country fried chicken came in a little plastic cup served along side the fillet, and didn't cover the whole fillet when I poured it out. All of the other people I was with seemed to really enjoy their food, and the quality could easily go from good to great if the kitchen implements a few small changes. read more

UPDATE: So after my last review I heard from Cheddar's regional management and they sent me a gift card and asked me to give them another try so Monday I did just that! Unfortunately, it wasn't that different of an experience. First, there was no one at the hostess stand, but there was a sign saying "Open seating in lounge". After a minute or two we were acknowledge as someone walked by and told someone would be with us in a minute. We continued to stand there for anothe couple of minutes being looked at by several staff members. The hostess came back and said to follow her. We were taken in to the lounge despite us waiting to be seated and more empty tables in the restaurant than full ones. We were seated next to the door to the outside dining area. We then waited several minutes before our waitress came and took our order. We noticed food spilled on the back of the booth directly across from (see pic). We ordered an appetizer and my husband ordered a salad with his meal. His salad came our 4 or 5 mins before the appetizer which was not as described in menu. Spinach dip had a film from sitting to long and the random bowl of salsa looked like the dunked the whole bowl in the salsa container (see pics). When our main courses came-after waiter (not our waitress)walked past us and attempted to deliver it to a table outside which I spoke up to our waitress who confirmed our table number to him as she helped another table and she went out and corrected him- my husband's pasta had a film on it from heat lamp, the chicken was cooked beyond recognition, and appeared to be missing mushrooms. He also didn't like having tail on shrimp in his pasta. My steak was RARE (ordered MEDIUM rare) and the top was noted done from sitting under heat lamp. (Couldn't get a pic as the waitress was right there when I cut it. As we waited for my steak we got to hear staff members complain about how it wasn't busy, but how it sucked when it was busy and we watched 1 staff member stand 2 feet from a table and braid his hair while members of management grouped up 3 or 4 at a time laughing very loudly. Finally got my steak back, but had to ask for another glass of ice tea. So overall, just as bad as first visit. And definitely our last. read more

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Food made me sick. Not good at all. Our table wasn't bussed at all. We had to look at dirty appetizer plates and empty glasses for the entire meal. I will never be back. read more

Love their ribs but went to celebrate dad's 80th birthday at 4:30 on a saturday afternoon party of 10 and told 2 hour wait heard anither larger party told same thing. Only seen about 10-12 people waiting. They apparently dont di large parties and no reservations. read more

Went on a Sunday afternoon and service was terrible. The server came to the table, took our drink and appetizers order. Drinks took 20 min to get three Waters and a soda and the appetizers took another 20 minutes. Server was not friendly or apologetic. The food once ordered took another 30. There were 6 of us, all on same check, two salads and 4 wraps, it wasn't a complicated order. The wraps and fries looked like they were sitting a while. This was a really bad visit. No intentions on returning. read more

Don't bother. I used to think there were no "decent" restaurants in the Colerain area. Guess what? There are no "decent" restaurants in Colerain. Our party of 4 went to Cheddars last night. It was busy, so we found 4 seats at a high-top table near the bar. It took a half hour to get 2 beers, and 20 minutes to get a diet coke and an ice tea. Our server told us the bar was backed up, despite the fact there were 4 bartenders at the bar. Behind the bar were dirty glasses, and the "bartenders" looked very confused as to what they were supposed to be doing. My husband finally waled up to the bar to get his own beer, and the drink orders were wet and strewn around like trash at Rumpke's dump. Our food came out in stages, because our server "forgot" to place one of the orders. The food that did come on time was not memorable, unless you count the chicken on the Napa Chicken Ciabatta. It had the consistency of a bag full of popped balloons, and the tomato that could be served to a baby without teeth. Oh, and no bacon on the bacon-cheeseburger, and just a tablespoon of ranch dressing for the salad. I guess they are concerned about our cholesterol. Do yourself a favor and skip this place. It makes Crapplebee's seem like The Precinct. read more

Boy was it hard coming up with a star count for here. The food was fantastic. We enjoyed a chips and queso to start. For entrées we had the smokehouse burger and chicken tenders. Outstanding food. The scratch kitchen clearly shines. The black mark over the entire evening was service. It was horrendous. After waiting about 15 minutes to be seated (even though there were open tables), it took an additional 10 minutes to be greeted by our server. She apologized for the delay and took our drink and appetizer order. She had an issue with another table, so the delay was excusable. Then came the salad course. She forgot two key items that she even pointed out would cost extra. When our entrées arrived, we were asked if we needed anything. The answer was yes. She then proceeded to walk around the restaurant a few times talking to others rather than bringing what we asked for. (One item was correcting a mistake she made on a side dish.) After about 10 minutes, I asked another person to get a manager. While the manager was at our table, miraculously our items arrived with another server. I missed a few things in my description above, but I hit the highlights. The manager comped a few items on our bill which was nice, and it's the only reason this review is a 3 star rather than 1. read more

I have been a longtime fan of Chedders for some time and we typically go there at least twice a month. We couldn't wait until the new one on Colrain was built and eagerly monitored it's progress. Unfortunately our first visit might be our last as we were sorely disappointed by many aspects of the experience. Firstly the wait was exceptionally long at about 40 mins despite having many open sections without servers. I can't fault the restaurant on this except that there was nowhere to go except back out to the parking lot to wait in the car because everyone was packed in the lobby and outside with nowhere to sit. When the two of us were seated we were taken to our table and the hostess was friendly and direct. Our server acknowledged us within 2 mins and we promptly ordered two Maui drinks. She was unfamiliar with them as she was still learning the menu. We ordered two waters in the meantime and the water had a heavy taste of fluoride or chemicals. Tasted as if it had come from someones backyard hose, pretty revolting. We ordered our food and were assured that our drinks would be coming soon. Instead we waited 17 mins and our food arrived. We were trying to flag down the waitress to cancel the drinks but it as too late. Took the mixed drinks over 24 mins to arrive and were prepared sloppily and weak. They should have either comped the drinks or apologized for getting the drinks and the check at the same time. The food itself was ok but the portions seemed smaller than the other Chedders and overall the experience was subpar at best. This store better get it's act together and fast as they have alot of competition in the area. read more

What the heck happened to Cheddars in Northgate? We went for a late lunch so it was nearly empty. Got water quickly. Then place our order. Clarified that we wanted our salads first but waited 30 minutes for salads -served with no rolls because they "weren't ready". Entrees arrived two minutes later. Again no rolls different server ran the food. Finally got rolls but no more attention. Had to ask twice for water refills and then she (Claudia) only brought water for one of us. This place used to be good. What the heck had happened? read more

My first impression? Absolute awe. The atmosphere was far more welcoming, captivating, and all-around neat than i would've ever expected. Everything was going great, i made sure to arrive early, being that this is a new location i assumed it would be crowded around dinner time. We entered, greeted almost immediately, seated quickly, and our order taken in no time. Then... it all went sour. I ordered a Monte Cristo, hold the preserves (I like them savory, not sweet) with fries, my date ordered a grilled chicken Alfredo, as well as a Maui Margarita. The wait wasn't exceptionally terrible, around 15 minutes. My monte cristo arrived with powdered sugar, i asked the waitress if she could have them remake it, not a problem. Then, a few bites into the Grilled Chicken Alfredo and we realized there was no chicken. The margarita was colossal, very tasty, but had little to no alcohol in it. We finally received our redone orders, about 50 minutes in. My monte cristo? Absolutely frigid in the middle. The fresh chicken made for the alfredo was room temperature and bland. I asked the waitress to feel my sandwich to confirm it was cold, she agreed and returned with a manager who apologized as well. The head chef came and asked if he could make me something else. I reluctantly requested a cheeseburger, simple, nearly impossible to screw up, right?... Wrong... He gladly accepted the task and returned to the kitchen. Not ten minutes later the burger and fries arrived. At this point i felt as if i was sitting there for an eternity. I smiled, "Finally i can eat" i thought. I took my knife and fork to the burger, and it fought back. If someone had taken their shoe and put it between a bun on my plate it would've been easier to eat than this piece of meat. It was the most processed over-cooked burger i've had in my life, nearly impossible to chew. The fries! There's SOMETHING i can put in my stomach, i reached for them... Soggy, underdone, cold. I was done, ready to up and leave, A different manager came to our table this time. He begged me to just let them make me some fries, "So i didn't leave hungry and go grab some mcdonald's" I agreed, at this point i was starting to feel bad, as if it were my fault. They came back with a plate of fries, i had to ask for ketchup. They were a little over done and not especially tasty, maybe i should've gone to Mcdonald's. So in summary, i left with a few fries in my stomach and a terrible taste in my mouth. Perhaps i'll try again in a few months, but i won't be looking forward to it. (Also, one side note. The water had a very strange taste to it, the best way to describe it would be garden hose water. Not very appetizing.) read more

This was our second attempt to eat here (the first time was a 90 minute wait which we weren't prepared to do). We were told 60 minutes which was okay we walked around the mall then returned after 45 minutes and waited a bit longer before my wife asked the host if our name was close to being called. Thankfully she did because The host couldn't find our name on the list at all. They seated us immediately (approximately 60 minute wait). The server took our drink and appetizer order right away. The kids drinks arrived promptly along with my beer which was the right beer in the wrong size (I didn't complain). A couple minutes later she returned with the wrong beer in the right size apologizing for the mixup (again I didn't complain) my wife's cocktail had yet to arrive. A few minutes after that the server returned again with the right beer in the right size apologizing again for the mixup and promised my wife's cocktail would be there shortly. My wife's cocktail eventually arrived along with the appetizers which were just as we ordered. her "spicy mojito" tasted like it had no alcohol in it. Twice while we waited for our food someone from the kitchen brought and arm full of dishes to our table asking if this was our order (which it was not). Eventually our food arrived. (my sandwich came with the wrong side but again I did not complain). my wife's order arrived four or five minutes later with the server telling us her order was "on the house" because of the timing. Overall the food was excellent but it appears that the servers and kitchen staff were overwhelmed on a busy night. I overheard several customers complaining about slow service and missing items from their order. Perhaps A busy Saturday night isn't the best time to judge a restaurant. That being said I might opt for a weeknight or lunchtime visit if I were you. read more

The food at Cheddars is flat out awful. It makes Applebees look like Jeff Ruby's. I've been dragged to this place 3x by other people and the only thing that I've found that's actually good and not disgusting is the tortilla soup. read more

Service is terrible, we where seated at a hightop table and after 15 minutes the server shows up and takes drink, appetizer order and food order all at once. Drinks come and 30 minutes later entree is served, no appetizer and no salad. Told kitchen food runner and she shakes her head and says that's terrible. Server says she forgot to place appetizer order in as she is bringing it to the table after half of entree is finished, brings salad out later as dessert and ask if we would like another drink. Whole meal was a disaster, really sad because food was good if not being bass ackwards. Don't waste your time here, to many other places that work for your money because Cheddars made no adjustments for all the problems and only said sorry. Looks like reviews that this is standard practice. read more

Cheddars was my favorite place to eat. The place on colerain is a bit of a disaster. The food is always luke warm, the service varies. It isn't the cleanest place. It's like the staff doesn't care to keep up the restaurant. I would much rather drive to the one in Florence before going to the one in colerain. The world class chicken sandwich is wonderful. Ask for bourbon glaze with the chicken tenders!! You won't regret it. read more

Stopped in last night after a game north of the city. Sat at around 8pm and didn't get our food for over 40+ minutes. Wife and I (with one kid) got queso (which came with beef which we did not order when asked) fish tacos, B-BQ chicken salad and ribs. All were bland with nothing that would make this place stand out. We were very hungry and wanted to eat and get moving. The waitress was not at all helpful and it took so long to get our app (over 25 minutes) that we were unhappy fairly quickly. Had heard good things but won't be back. read more

Had a great dinner. One of a few places where you get good food and legit cocktails. I ordered a Manhattan that was exceptional and my wife had another cocktail that was super good (with the right amount of the ingredients). Then i ordered a grilled tilapua with mango sauce and it was fantastic. Great dinner, with friendly staff, in a nice decorated scene. My only feedback is for the waitress to give more time to people to decide what they want. I asked for few minutes and in less than a minute i had the waitress asking if i have decided. Rule of thumb, if i am still looking at the menu then i am not ready yet :) read more

Nice pricing and great food really big portions and I love their salad and rolls it's the best!

Not.worth a review. Factory type restaurant. Asked to leave before last bite of food was chewed. God forbid you ask for a refill on your drink. Floor needed attention entering and still as we were leaving. No confidence vote on this one read more

If I could give no stars I would. Our waiter was completely absent for our entire meal. When ordering I requested a medium rare steak which came to me done, when sending it back it came back the same way even though my entire dish was repaired the mash potatoes was not loaded. When the waiter finally came back he stated that the manager would give us a free dessert which we declined. When the check came the twice incorrect meal was on the check along with the cheese and bacon from my original potatoes which I did not eat. When I went to ask the manager to remove the meal she asked if I ate it.....I can understand if I ordered an expensive meal however it was 9.99. Unacceptable, that I would be offered a free dessert instead of taking the amount off my check. read more

We had a party of 9 & they refused to put tables together. They had numerous tables open. The hostess attitude sucked. Walked out.

Food is solidly mediocre, easy 2.5 stars at optimal performance. But service is atrocious, hence the 1 star rating. Extensive waits for drink refills, multiple excuses but still no beer after 15minutes. One of our main courses came towards the end after every one was done eating. read more

Food was okay, servers and hostess' all looked and acted like they were on something. Last time I'll go there.

First time ever I have a burger with zero flavor. Even the bacon had no flavor, amazing I didn't know you could screw bacon up. Also it's a restaurant I call a airline restaurant. You have to pay for fries with your burger, but they ask with fries. Granted I didn't pay so that was a bonus. It's sad when the manager said I don't eat the burgers here. read more