We have eaten here 10 or 12 times in the last 3 or 4 years. The food is usually pretty good and the service is also. I usually get a salad plus the 2 piece fish dinner with 2 sides--fillets are large and enjoyable. Our server today was Denise who was friendly and attentive. Unfortunately, something happened today that I can honestly say has not happened to us in at least 10 years and since we eat out almost all of our meals, that would encompass about 5000+ restaurant visits. My wife and I went to the hostess stand about 12:30 or so. The hostess was Vickie. We said that we would like a table (as opposed to a booth), and she said that she would try to find us one. At least 3 empty tables were visible from the hostess stand. Then she disappeared into the kitchen area and came back about 3 or 4 minutes later with a paper towel in her hand that she was drying her hands with--hmmm-bathroom visit, maybe? Why the need for deception? Then she led us back to a booth. My wife said "I said a table, not a booth." She then had a hissy fit, stepped back, threw her hands up and said "THERE'S a table" She didn't even bother picking up the menus and silverware from the booth, so my wife had to do that. I thought it would end there, but it didn't. A couple minutes later she returned to our table and announced "I talked to the manager to come to your table--I don't think you needed to holler at me--I'm trying to do my job the best I can." No one hollered. Yet. And my wife said "No need for a manager."Apparently an apology for HER mistake was not in her arsenal. ( In any case, no manager ever arrived.) After another minute or so of my wife and her going back and forth, I finally got pissed, extended both my arms out and said "ENOUGH--JUST LET IT GO !!" Well, that defused the situation, but most of the couples we know would have gotten up and left at that point. The rest of our visit was uneventful, except that our orders weren't even taken for a solid 30 minutes after we walked in. And we saw the hostess taking to who was to be our server. Another reason why others would have left. Thirty minutes to take your order is intolerable. One of the long term servers that always recognizes us and talks to us when we're there came over to the table and chatted with us--she is now a team leader for the servers. She knows us to be ideal patrons and good tippers who don't complain. I did not say anything about the incident, but I did ask the hostess's name. The bottom line here is that Ms. Vickie the hostess (who has worked there quite a while) needs a serious attitude adjustment and some lessons in customer service, before she is rude ,needlessly provocative and alienates any more customers. My wife thinks that we will not return here. I wouldn't say that, but if another such unnecessary and regrettable incident occurs here, not only will it be our last visit, but a written and very detailed letter (rare, nowadays) will be sent to corporate and heads will probably roll. read more

My husband and I both ordered combos. I got the ribs and chicken, he got the ribs and shrimp. His ribs came out way undercooked. The meat was pink. We usually don't send food back because I'm in the industry, and I understand. The server offered to put his ribs back on the grill. I thought that was disgusting, because he picked over them trying to eat them. After I asked her to get him a fresh one, she then came back out to the table and agreed with me. She brought them back, along with a carry out container, assuming we were ready to go. No manager ever came to the table to apologize, nor was there not a manager, out doing table touches. The restaurant was not clean, the table we sat at, wax dirty, we had to ask the server to wipe it off, then she gave the towel to my husband to clean the back off, because it was a 6 top booth and she couldn't reach back there. Unbelievable. That is not the service we are used to when dining there. Maybe they're getting too relaxed. Where has customer service gone too? This would never happen at our restaurant. Totally unacceptable read more

David was friendly and our food was fresh and hot. My chicken was a little salty, but I think that's my preference. My favorites are the broccoli cheese casserole and the carrots. I usually get a veggie plate with double both sides. We went while it wasn't crowded around 4pm. Atmosphere was pleasant in the bar area and not too loud. read more

Cheddar's Scratch Kitchen - Comfort Food Near Me - Cincinnati, Ohio

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Staff here is always so incredibly nice. We visit for my cousin's birthday each year and always have a good waiter. The food isn't anything special but I always love the drinks. They're always fun and can help you have a fun time, too. There wasn't a great spot for our party but we squeezed into one of the back rooms well enough. read more

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greeted promptly upon arrival and sat almost immediately around 6pm on a tuesday. server came over and got drinks and croissants and cheese bites within minutes. salads came out right on time and absolutely delicious. the white fish was crispy and crunchy and seasoned perfectly, not too much not too little. the fries were great and plentiful. i was stuffed about halfway through but everything was so good i went ahead and finished anyway and everything was amazing so i got the fried apple pie to go. service was great, food was great, a nice ambiance and enjoyable evening. for the price and service this is definitely going into rotation as a regular dinner spot. thanks everyone. read more

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I don't frequent many chain establishments but this one gets two thumbs up from me. My beautiful wife is fond of cheddar's so she wanted to introduce me. We were bummed to find out the ranch dressing has been altered over time. However the food was satisfying. I had a side salad which was nice and cold. We also had the spinach artichoke dip. Not sure want makes it Santa Fe style as ours did not come with salsa. Still it was tasty and had sour cream. The chips were crispy and not too salty. The star of the show was the buffalo chicken wrap. The tenders were bomb. The pickles and cheese it comes with were a nice touch. The New Orleans pasta was good although I wish it had more sausage and was not ziti. The shrimp in it was very good. We balled out and had The cookie sundae thing and it was great. Good service. Lots of parking. Good decor. The screen/tablet thing on the table was kinda gross and not clean. Good prices. read more

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Service was great. Our server was very attentive! Food portions were great. Plenty of leftovers. read more

This place is definitely getting five stars from me! After visiting one of the local museums, my wife and I stopped by here at the recommendation of a co-worker. From the moment we entered, we were impressed by the restaurant's design. My wife, being a fish lover, was really into the double-sided fish tank. Once seated, our very gracious server Wesley took the time to go over the menu with us while making his suggestions. We decided on the Steak & Ribs, mashed potato, and broccoli casserole. Normally we get different items and share to get a broader experience, but by his description, we both were eager to have our own plates. He convinced us to start with the honey butter croissants for our appetizer and yes, they were amazing! I'm glad the order didn't take long because we would have made a meal out of that alone! I'm a bread eater and this was about as good as you can get when it comes to a croissant: hot, steamy, flakey, and caressed in honey butter. Both the steak AND the ribs were tender, flavorful, cooked to perfection and wonderful with their aftertaste. Add the incredible broccoli casserole and mashed potatoes (which weren't lacking in the least) and you've got one great experience. We try to visit a different spot each time we go to a city, but that's going to be hard when we return to Cincy because I want that exact same meal, again and again! I can only pray that they bring the chain to Columbus someday... read more

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Cheddars was delicious... we had great service and truly, the food is so tasty. I was unable to take a photo of the honey butter croissants because we devoured them so quickly. They were so soft and buttery and sweet, I had to order another serving. The spinach dip is the best I've had, and the salsa that comes with it was just the right balance of heat and flavor. The chicken strips are the star, they are delicious. I look forward to returning when I am back in the area. read more

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No stars not even a half a star starting with standing at the door for several mins waiting to be seating very bad service then we got seated by some lady then the server finally came we gave our orders cause we was ready we waited so long then we waited at the bread order more bread he said it would be 3 buck we said ok then the food comes out another ten after that not sure how the food taste after it being sent back cause it came out cold we only ate some of the fires but he too so long to come back for us to tell him it's cold and we have no mayo we ask the server for his manager she comes out the same person that sat us when we was standing at the door forever so I say oh your the manager great your doing everything around here she said I can take the food and make fresh then I said we been waiting long enough she sends somebody out with new fries and No burger very weird who want fries with No burger don't make sense then we asked can we buy some bread and the server never came back with none he asked was everything ok I said no will still only have fries told him just for get the burgers tell her that and take them off my bill please I'll pay for the fries he did that came back faster than he been doing the host was at the front said have a great day I told her very bad i won't be back I told her I would a refill togo and buy 3 breads she came back with my tea and said she said she not giving out no bread I didn't ask for no hand out I was trying to buy more i work in customer service and I know it don't won't the way they handle things today I won't be back!!! read more

Another nice dinner with the family. Service was excellent and meal portions were HUGE! Come hungry and they won't disappoint! Busy evening after a quick wait we were seated and served immediately. Big menu and lots of choices for everyone! Glad we stopped back. read more

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I met my aunt here for dinner the other night. It was fairly busy, but we luckily didn't have a wait like larger groups were experiencing and were seated right away. Service was, expectedly, a little slow, but our server was attentive enough that we were able to order a soon as we knew what we wanted. We decided to split everything, so that we could try multiple items this visit. For an appetizer, we shared the queso, it had good flavor, and the consistency was fairly creamy without being too thick. We ordered the Buffalo Chicken Wrap and Monte Cristo for entrees. Both very generous portions and we could have easily made a meal out of just one of them. We are both a fan of Buffalo chicken wraps in general, and there's are a hit. Lots of filling in the wraps, and great flavor! The Monte Cristo is something neither of us had ever had before, and it was good, but not something I would want leftovers of again. The fries were good, but definitely came from different batches, as they were noticeably different in temperature. I've always had positive experiences at this location, and do enjoy the food any time I've been here. read more

Cheddar's Scratch Kitchen - Monte Cristo(front) Buffalo Chicken Wrap(back) - Comfort Food Near Me - Cincinnati, Ohio

Typically I get the salmon and shrimp meal with a cream sauce and rice, 2 sides. Very good and consistently well made. I have opted for other dishes and there has been portion issues in the past. This current visit was takeout for the kiddos. I like bones in my chicken, but the tenders were a hit across the board as were the beans and rice and honey, butter croissants. No one was a fan of the broccoli casserole, which left a lot to be desired and the buffalo sauce had a strange taste. I'll be back for my salmon! read more

Standard food and your average chain. Service was good, but the best thing about this visit was the warm honey butter croissants, yum! read more

Cheddar's Scratch Kitchen - Smokehouse Burger - Comfort Food Near Me - Cincinnati, Ohio

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It's been years since either of us has been to a Cheddars. We were quite pleasantly surprised. The food was very good, as was the service. As we entered, we were greeted by the hostes, and she even asked if we preferred a table or booth. I've always had to ask for a table. I was very impressed. read more

Cheddar's Scratch Kitchen - My country fried steak, mashed potatoes, baby carrots, not shown carrot cake. My wife's chicken tenders, broccoli cheese casserole. - Comfort Food Near Me - Cincinnati, Ohio

The food was absolutely amazing. The croissants that are buttered and soft are absolutely amazing and delicious. Every time I go past this restaurant I have to stop and get more. The waiter that I had was absolutely amazing. I noticed he was limping and he still came out with the food at a timely manner. It didn't take long for the food to be made but I do wish it was a little bit more portion wise. The restaurant is a very comfortable environment and very homey like. read more

Very good food for the price. Enjoyed the butter croissants! Yum! I would go back. The cocktails were delicious too!! read more

My husband and I stopped here for lunch and we were really hoping it wouldn't be a long wait, as we were on our way out of town. We had tried to eat here on a Sunday night a few days earlier and, even with several empty tables in the place the hostess said it would be a 25 minute wait- at 8pm. We walked in today and were seated immediately. The hostess was very friendly. Our server was at our table right away and got our drink order. She came back with our drinks and those sinful croissants within minutes. We gave her our order- we ordered an entree with 2 white fish filets and 2 sides. We ordered a salad as one of our sides and ordered an extra salad. She brought those right away. I failed to get a pic but they were huge salads with mixed greens, grated carrots, boiled eggs, cheese, croutons and cherry tomatoes. Everything was very fresh. Our entree came and she brought the extra plate with it. This is always a plus because sometimes they don't and we have to wait for the extra plate. The filets were huge and piping hot. The green beans were seasoned nicely. The food was all delicious. We had an excellent server and great food that came in a timely manner. Definitely a pleasant experience for us. read more

Cheddar's Scratch Kitchen - Grilled white fish over rice and green beans. - Comfort Food Near Me - Cincinnati, Ohio

Out standing food and service! Country fried steak, green beans and corn were made perfect and tasted delicious! Will visit again most definitely! read more

I was having dinner with my sister and we were talking after dinner. We both had meals and drinks as well. The young waitress did a good job for us. As we were sitting there talking and waiting for our check that had not been brought to us yet, another waitress who had just come on duty (and I guess was going to have that table) came over to us and told us that we needed to leave because we were HOGGING her table and there were people waiting in a line. The waitress we had came over after that and asked if we needed anything else. I asked for the manager. When I told the manager what happened..he apologized but I got the feeling he was not going to do anything. I felt very unappreciated as a customer. read more

It was my birthday this Friday. My son and I ordered a carryout of Cheddars 6oz sirloin steaks. I had not ordered any food from Cheddars, Colerain since last year at this time. We usually like the food. My son got a normal steak but mine was unrecognizable. When I touched it, it deflated and the inner part oozed out the sides. It kind of had the consistency of refried beans with no flavor. Or that it had been already chewed up, molded as a steak but only weighed a couple ounces. I've never had an experience like that anywhere. read more

Grilled Chicken Pecan Salad If you have never been to Cheddars Scratch Kitchen you're really missing out. They serve up some of the best comfort and casual dining. And all for a cost that won't break the bank. Think Texas Roadhouse but without the Tex-theming. They serve you warm honey-butter, drizzled croissants before your meal that are as light, fluffy and flaky as you can imagine. For my meal I ordered the grilled chicken salad and let me be the first to tell ya, this was not your typical rubbery chicken patty that some places try to pass as protein. This was juicy, and crisp from pan searing! And the candied pecans adorned on top were plentiful and some of the largest and best I've ever had. The honey mustard that they serve on the side has a bit of a horseradish taste so you may want to sub for another if you're not a fan of that flavor. Needless to say I'd still order this again and can't wait to try another dish. FYI-their Buffalo chicken wrap is off-the-chain and definitely enough for two meals so a big bargain there! And you can pay for your tab/tip directly at the table with their seat side computer system that's similar to a standalone tablet if you're in a pinch or just don't want to wait for someone to walk away with your credit card. It's a pretty neat feature; you can order drinks or request your server from it too. Anyways, just give this place a look and hope you have a great dining experience like I did! read more

Cheddar's Scratch Kitchen - Grilled Chicken Pecan Salad - Comfort Food Near Me - Cincinnati, Ohio

Went to Cheddars for the first time this evening with my family and their families (7 of us). We had appetizers and dinner and a Pain Killer. The food was great, the appetizers (cheese curds & spinach dip with salsa and chips) was delish. Pain Killer hit all the marks. The exceptional part was the service, Chantia. Kind, helpful with menu and always timely with the service, drink refills, etc. helped with computer at check out. I tried to find her when we left to thank her, but didn't see her. I told the hostess as I left. But I thought I could let her know through yelp and let you know too. Cheddars is worth a stop. read more

Today was not my first visit to Cheddar's but it was definitely the best. (I have to be honest and say that I was quite unimpressed with my first dining experiences here but after this latest visit, I will definitely be back.) I ordered the bourbon-glazed salmon with corn and baby carrots as my two sides. My husband ordered the sirloin and chicken tender combo with the green beans and carrots. I loved the salmon, and the sides tasted fresh and were very flavorful. (The first time I ever dined at Cheddar's, I didn't care for the vegetables at all. Tonight, I was pleasantly surprised.) My husband commented that his sirloin steak was one of the best he's ever tried. The chicken tenders were really crunchy and flaky on the outside while remaining moist inside. Our only criticism is the heavy breading. To top things off, we had to try one of the new mini cakes for dessert. We ordered the Cheddar's Painkiller Mini Cake. It was really good, and just the right size. When we return, we'll try the chocolate raspberry option. Our waitress deserves kudos. She was pleasant and friendly and checked back with us often. I really encourage you to give Cheddar's a try -- even if you've been here before and had a so-so experience. You might be pleasantly surprised. read more

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I have to downgrade my rating for the mere fact that they've now eliminated their only vegetarian entree! I used to always get the Baked Spasagna, but I didn't see it on my most recent visit. I asked our server, and she said it had been replaced with a meat-based entree (I think it was something with chicken). I was thoroughly disappointed. Relegated to the appetizers section, I ended up with a very tall order of too greasy onion rings. Cheddar's went from being not very vegetarian-friendly to eliminating a delicious menu option that was appealing to everyone. read more

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We love Cheddar's my son love the Spinach dip and chicken tenders. Our server Andrea was so pleasant. It wasn't crowded but had a lot of people but still comfortable. read more

The croissants are amazing and you'll probably want more! But save room for the food which is equally delicious! The appetizers are delish (trio platter is a good way to go to share) I also got the salmon which was cooked perfectly and the sides were good with it too ( I got a baked potato and corn). My boyfriend loved his shrimp Alfredo and the wraps he got which he wants to return for! read more

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Server was very personable and attentive without being bothersome. The ambiance was as expected ... mid-scale, and not very busy on a Sunday at about 5pm. The food was disappointing though. It wasn't salted at all, and it's difficult to get steak seasoned well after it's cooked. This was the first and very likely last time I will visit Cheddar's because of the lack of taste. I *do* hope our sweet server is well treated, as she deserves. read more

So we were at Cheddars and my Long Island was strong with all the ice he gave me so I decided to go to the bar and ask him to make me another drink without ice he proceed to say something smart I told him that was ok he said ok bye! Raciest all day the white ppl standing there was treated so kind read more

I celebrated my 74 birthday at Cheddar's in Springdale on Sept. 14. I had a total of 40 people to attend. Everyone enjoyed the food and good service. Our server was Maiya L. Thank you so much for your Great Restaurant & Great service. Hat's off to Cheddar's! read more

Absolutely horrible! We were from Cincinnati from Indy and stopped on way back out. Quality of food horrible. The smell - HORRIBLE, like old mop water. Just horrible! read more

This is a great location, very nice servers, food is hot and fresh and the salads are always crisp and served in a cold salad bowl! Clean and well managed Cheddars! read more

Food is ok, service is ok, and restaurant is usually fairly quiet and good for dates.

Waitress I had was very nice and made sure we had all we needed. Food was great. Loved the atmosphere.

Venue: The decor looks nice but it's dirty. The floor needed to be swept. They took us to our table the top was clean the bottom was filthy. I like ambiance of the place but the menu was sticky and the upkeep was not happening. Idk if it was rush hour or whatever. It almost gave me the feel of a cheesecake factory but in smaller not as fancy way. The dress code was casual and some were dressy. So it's what you make it. Good for families or a date night. But they really need to keto the place clean. Price: The food was very well price. Like they have a trio sampler for 9.99. Most places it's close to 20. Pricing was great. You definitely could come on a date and have then order without breaking your pockets. Unlesssss they drink. Mixed drinks were ok priced. Don't drink so idk if they are priced well or not. Food.: Honey butter croissants were the bomb.....dang they were good. My pasta came out good but the first garlic bread was burnt. My friend got the ribs they were good. Overall food was not bad at all. All in All if they just keep this place clean I can see myself coming back again. Good price good food. read more

Cheddar's Scratch Kitchen - New Orleans pasta - Comfort Food Near Me - Cincinnati, Ohio

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I recently went with staff during the weekday and early. It was pretty much empty inside. The staff seemed friendly. The server took my drink order then came back for my food. I had arrived a little later so the first set of appetizers came out as I was ordering. I received my drink fast but it took awhile for the appetizer. Eventually the server explained there was a delay on the appetizer but the actual food was ready and asked if the table wanted it now. I thought why would we wait and allow the food to get cold. Everyone said yes. There was a variety of things ordered and the group seemed overall happy with selection. There were a few items either mixed up or missed however like one person was missing both her sides. Someone else was missing a side. Another it was the wrong things. The staff was very accommodating and apologized for the mix up. They comped the appetizer which came out while the group was eating. Onion rings and spinach dip. The onion rings were awesome. The seasoning was really good and the onion was sliced thinly and batter was just right. The spinach dip itself was really good. The chips were not all that great with them but the dip could mask the chips taste. My strawberry lemonade was also good. Ordered the croissants to go because they are usually good. Overall good visit. I have to be honest not one of my favorite spots due to the limited menu for non beef and pork folks, like me. But it was a good experience. read more

Cheddar's Scratch Kitchen - Comfort Food Near Me - Cincinnati, Ohio

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Overall I had a good experience. Food was better than I anticipated for a restaurant this style. Service started out great... but as they got busier our server was triple sat. So we sat and waited for refills, our check, boxes, etc. Management should have just went on a 5-10 minute wait.. it would have allowed her to at least get drink orders for a table and check on us. read more

Cheddar's Scratch Kitchen - Comfort Food Near Me - Cincinnati, Ohio

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The last time I ate at thus restaurant was about a year ago and I ordered some take out. Needless to say I was so disappointed that I didn't even eat it. So I was a bit leary when I went today. But to my surprise it was actually really good. First the salad was really fresh and crisp. I ordered the Monte Cristo sandwich and it was really good. Ive had it at another place and thus one did measure up. I also got the Presidente Sangria...which was great. It's like a frozen wine drink...so it's hard to drink because you get brain freeze but it is delish. All in all it was a much better meal than the last time. I wouldn't recommend thier take out but if your willing to eat in (they do wear mask and space the seating) I would do that. The food is just better when you eat in. read more

Cheddar's Scratch Kitchen - Monte Cristo - Comfort Food Near Me - Cincinnati, Ohio

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Worst service ever. It took about 45 minutes to get our food. Food was good but the waitress was rude. Didn't check on us, refill drinks or really acknowledge us in any way. If we asked for something she'd take forever getting it then drop it off and immediately leave. Not once did she ask if there was anything we needed or apologize for our wait. Nothing. When we spoke with the manager he said the right things and did discount our bill but still had to wait 40+ minutes for a simple to go order that we had to ask for and was brought to us cold. we will not be visiting cheddars again! read more

My family had the worst restaurant service we've ever had at Cheddar's one Sunday. We had a party of 5 people and we literally had to wait an hour for someone to take our order and then spent another hour waiting for the order to arrive. We were later told that we had gotten "caught between shifts", and despite complaining to management, no credit toward the cost of our meal was compensated, so the hospitality was lacking too overall. This happened about 6 months ago, so I'm not sure who the manager was on duty. Just wanted to report our HORRIBLE experience and caution other people too!!! read more