My friends and I went here on a weekday to celebrate my birthday earlier since we were all going to have to work on my actual birthday. We had made a reservation for 5 for a birthday celebration at 8:30pm. We were seated, ordered drinks and an appetizer. We waited about 15-20 minutes after the appetizer was brought and nearly smashed and were ready to order our entrees. only our server was no where to be found and had not checked on us since the appetizer came out 20 minutes ago. Eventually another server greeted us saying she was going to take care of us the rest of the night. We finally got our entrees ordered and our server brought us our 3 salads. when I say these Caesar salads were SMOTHERED in dressing... they were completely smothered, totally over powering the salad. Not only that but the dressing was grainy. And then as I was eating my salad I found not one but TWO ends of lettuce heads in my salad. The entrees came out really great, I have no complaints there. My last complaint may seem childish but I just do not appreciate being lied to when I have my own two eyes and I've worked at many restaurants before. But the server offered me a birthday sundae to celebrate. When she brought the sundae she said she had no one to sing with her. After that I had seen two other servers, two hosts, and the manager walking around the dining room. The only reason I find this so distasteful is because when I worked as a server at Red Robin this happened to me with a little girl for her birthday and she was so upset and cried because no one took the time out of their day to sing a 20 second song. My last complaint is the fact of the manager on duty. You could tell she was the manager by the satin red shirt and dress pants she was wearing. I saw her walk around the dining room and check on other tables, but not ours. She looked at us directly in our eyes and then walked off as if she was trying to avoid us. When I went to the bathroom I found her in the bathroom as well taking selfies in the bathroom mirror. Not once did she check on us. I'm guessing it's because my friends, boyfriend and I look young and there is a HUGE stigma around young people and how they don't tip well. Although my friends and I look young we all are ages 25-30. After all this we still left our server a 20% tip. Don't judge a book by its cover. This location just opened up a few months and it seems as though either the staff wasn't trained properly, or they do not care. That aggravates me the most because I applied to work as a server here before the store opened and I was told they would "get back to me" and never did. I can confidently say I would have done a better job than these people, 10000% read more