This place customer service is awful. Poor cleaning Poor service . People do not want to work these days and it shows. No food but we received a receipt. I also notice a drink that sat on the side of the bar for 30 minutes and once the Caucasian bartender came and poured the drink in the pre made margarita mix . Good luck to whoever purchase that drink at this place. Also ppl stood at the bar waiting for a spot to be clean as the ladies walked in circles. I'm over it here . I would not have selected no stars but I had to in order for this message to be posted KEEP YOUR MONEY!!!!!! read more

Cheddar's Scratch Kitchen - Wow - American Near Me - Augusta, Georgia

This is the best meal I've had in Augusta Georgia. The food was great drinks were wonderful and dessert Oh So Good. I had my steak cooked medium rare and then after receiving had it heated up a little more. That steak was fantastic and the seasoning was so good along with the side dishes. Our waitress name was "HEAVEN" and she was always checking on us making sure everything was as we ordered plus returning several times to check if we needed anything else. Hopefully when I return to Augusta Georgia I get"Heaven" as out waitress. read more

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Wife went for a sit-down dinner last night with a group of ladies from her book club. She came home saying it was like they were asking them to leave the whole time without saying so directly. First, the server gave their table, and only their table, plastic-wear to eat with. The other tables all had normal silver wear. Small issue, I know. But then my wife ordered potato soup. It came in a to-go bowl and was mostly mashed potatoes rather than soup. SMH. Then, two other ladies ordered steaks, one said their's had way too much pepper on it, the other said their's had way too much salt on it. I'm only posting this for awareness, but with her review to me, my family and I likely wont ever go there by choice. read more

The server was very nice but the food was not very good or even warm. It took a long time to get our food and drinks and to go containers. There weren't many diners in there either. read more

They have a few dishes that my wife and I love. The Monte Cristo and chicken wrap. I also like their nachos. We absolutely love their chicken tortilla soup. That being said it is hard to give this place even three stars. Depending on your server you might spend 20 minutes without a drink refill, or even wait 20 minutes for someone to take your drink order, even when the restaurant is half empty. Other times the server is attentive and cheery and your experience is pretty awesome. read more

At Chedders with my sister , Her flight was cancelled do to weather. Decided to come to Cheddars to eat. Glade we did everything was great. Heaven our waitress was very good and checked to make sure everything was good. read more

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The only reason I'm giving this restaurant three stars is because our waiter was awesome. Everything else, was not so awesome. We should've known as we walked in and the hostess was not very motivated or organized that it wasn't going to be a good experience. Our waiter was super attentive, got our drinks fast, took our order quickly but then food arrived at least 45 minutes later.Husband and son got the chicken fingers and said they tasted old as if they were cooked two days ago. Husband also got potato soup and it tasted as if somebody opened a can of Potato soup concentrate and dumped it in a bowl. My hamburger was not completely well done as I asked. We've always had great experiences at cheddars restaurants but we will not return to this one. read more

Food was cold and took over 2hrs for my dessert to come out, which I ordered first. Service was good and food was decent.

This use to be one of my favorite places. I came for appetizers and alcohol and sat on the deck all the time. The service is garbage now. Waiting an hour for a drink and we didn't even get a water. So here's all our food with nothing to drink. The menu is small and the food is not bad but not worth the experience. No apologies and every time we said thank you when something was brought - the waitstaff just ignored us. Skip it guys. Everyone I come it gets worse so this is my last time. read more

The service was grate, nice clean place. The food smelled delicious, was good but NOT grate. Food took a while to arrive, but we did get an extra onion ring basket for free, not a lot of different choices for kids food. Still a good place, just not as tasty as I was holing it would be. read more

Cheddar's Scratch Kitchen - Our second plate of onion rings. - American Near Me - Augusta, Georgia

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This was my first time eating at Cheddar's. We were seated right away but we waited over a hour 1/2 for our food. I ordered the Monte Cristo-Sandwich with ham, turkey and swiss slices, dipped in an egg/milk mixture and fried to a golden brown, dusted w/sugar powder w/a side of raspberry preserves. I found the sandwich to be a little on the greasy side. I will say they do give you plenty of food so you definitely get your money's worth in that aspect. I may go back and give them another try w/the assumption maybe they were just having a "off" day. read more

Cheddar's Scratch Kitchen - American Near Me - Augusta, Georgia

Whoever answers the phone needs to brush up on their customer service skills, very unprofessional. Also they are not doing outdoor seating and the person who answered the phone was unable to give a reason why. read more

One of the best restaurants I've visited. Great menu selection and everything is delicious. Will definitely be going back soon!

This was my 1st eating here and our waiter was great and had everything on point. The food was great and everyone was kind and courteous. I'll be back soon the Alfreda was very good!! read more

I have always enjoyed Cheddar's. Their food is good and definitely comfort based. The ribs, tonight, as usual, were great as were the other dishes we ordered. This was my first takeout experience and the failed to give us two salads and a side of mashed potatoes. While we could have checked the bags (large order), my expectation is that checking should not be necessary. read more

Food all over the carpet when we walked in, the person who put us on the wait list didn't even make eye contact, just looked away like we didn't exist when we tried to ask for a table. The atmosphere and customer service of this place is scum. read more

Larry is a great waiter! Drinks are great which is the main reason I come here. Food at reasonable prices and pretty tasty. Lots of options on the menu so it's a great casual spot. read more

Cheddar's Scratch Kitchen - The Cheddar's Piña Colada is pretty good ! You'll have to get another drink after to really feel "right". - American Near Me - Augusta, Georgia

OK, we get it... every diner and restaurant is having various issues getting back to normal. But, be have been eating at this Augusta Cheddar's about 15 years. An it has been dropping in food quality for the last 3 to 4 years. The wait staff is great 4 to 5 of 5. (Dasa 5/5) But the cooks really need remedial training. A 2/5 at best. The last 3 times they could not seem to cook a Cheddar's Signature meal (chicken strips fries, without making the chicken strips dried out, tasteless and crunchy and the French Fries limp and greasy. Cost of Dinner for 2 and tip: $35+/- In all honesty we can get better Chicken strips for about 2/3's the price at several other restaurants. read more

HORRIBLE SERVICE!!! Arrived at five, got food at six. When our food arrive we were informed that there would be a 35 minute wait on our sweet potatoes. The table smelled and had to be wiped down with hand sanitizer. We watched table after table sit, get served and leave in the time we were waiting on our food. I am a waitress as well so I am a little more lenient when it comes to poor service but this experience was RIDICULOUS! Not only my waitress but all the others and hostesses that walked by us for over an hour and looked without ever checking to see if we were okay. Parking lot was disgusting. Save the frustration, go to Applebees or Cracker Barrel. Honestly should have left before the food came. read more

Never had a bad meal or bad experience here. Love the shrimp and tenders platter. Well worth the price. Very easy on the wallet and I like the laid back atmosphere.Will return as time permits. read more

Service: We ordered food to go to be picked up at 645pm today. My husband parks and waits for a waiter to come out and help him. He said he waited, saw that the waiter saw him, and still didn't come out to help. The waiter's friends pulled up and instead of helping my husband first, decided to come all the way out to keekee and chat with them. The waiter also brought out their food, went back inside and still didn't service my husband. It took another 5-10 minutes after that before another waiter came out to ask my husband was there to pick up an order. Food Quality: I ordered Fried Shrimp, Fries, and Broccoli; my husband ordered Ribs, Corn, and Green Beans. My shrimp was cold, fries were soggy and broccoli drier than sawdust. None had flavor. I did not finish my food-only ate the shrimp. The corn was watery, green beans were dry, and the ribs watery and mediocre. I'm not sure if it's better in-house however I wouldn't be testing this theory. Needless to say trying to eat Cheddars as a lazy Saturday night meal was a mistake and I'd rather eat McDonalds before deciding to eat here again read more

So the food was pretty good, but the service was not great at all. We waited a while to get our food and sever only refilled our drinks once. It was not the greatest experience honestly. read more

Cheddar's Scratch Kitchen - American Near Me - Augusta, Georgia

Well I looked at some recent reviews and wasn't expecting a great birthday dinner for my mom afterwards. I usually don't have a problem but they can slack a little but nothing major. As I sat down I was told no slushee drinks available machine is down. Great none of us was looking for to one. Meals were ok nothing over the top best part was waitress. I really only visit for group functions. read more

Our friends had raved about the place prior to our visit, so the first meal in Augusta was at Cheddars. The server was very sweet. We arrived late and got our food quicker that the rest of the table (lunch menu gets express service). The value was amazing, a house salad and half buffalo chicken wrap were so filling, I'm sure I could saved half for later (I was really hungry and ate everything for a change). Only issue was there was a mistake on my wrap the first time but it was remedied when the rest of the table's food arrived. Good deal. read more

Great food. Great look of the inside and outside. Will come here again. They even have a waterfall and a fish tank. But it's best not to come at night because it might take awhile to get seated.Great service when ordering. Takes awhile to get food to eat. Can run out of food depending when you go at night. But I am a steak lover and I will recommend the steak here. Restrooms are clean but has toilet paper on the floor in the girls restroom stalls. My brother went in the boys restroom and he said that there was toilet paper on the floor. My mom said that when she went to get toilet paper to wipe, the toilet paper roll wouldn't roll to get any. read more

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Not sure why this place has mediocre ratings but I had a great experience. The staff was friendly and efficient. The view of the fish tank was so nice and unexpected. In addition to being pretty good, the food was very affordable and abundant read more

I had my first trip to Cheddars today with my best friend. We pass by it every single day and always have considered stopping by. We went today and it was pretty good. When we arrived, we were not greeted or anything, so we ended up sitting ourselves in the bar area. It took a good five minutes for us to be greeted but the server seemed nice when she did come. We both started with an appetizer of quesadillas & they did not fail us, a solid 12/10. & then I had gotten the standard cheeseburger with a side of mac & cheese which was also amazing. Finally, to finish, we had a mini shooter dessert thing, it was a cute little dessert, perfect ending of the meal. read more

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I really like cheddars but if you plan on going at 1 o'clock in the afternoon it's not a good choice, I thought I could get lunch in the bar by myself and possibly get in there fairly quick, but I was wrong. I sat down at the bar the nice lady came and asked me what I would like to drink, I asked for water, 10 minutes later I got the water, she said she would be back to take my order 15 minutes later she never came back, I went into the restaurant and ask if there was somewhere they could see me so that I could put an order in and she said no you'll have to wait here too so I just Politely said thank you I went back to the bar put my water back on the bar and left , no lunch today! read more

Stopped by for lunch. Thought the sides were excellent. Southern green beans (brown sugar added). Broccoli casserole. Mac and Cheese. All good. I had a blackened grilled shrimp and fish combo with two sides for under $9. I thought a great deal. Flavor was good. Portions were larger then expected. The meal in Maryland would be $18-$21. Daughter had a mm Cajun Pasta. Similar to Ruby Tuesday's but the flavor was better. Also more shrimp and sausage in the meal here. Cost $10. Again like $18-$20 at Ruby Tuesdays. Good prices and good food. Tall draft bud light $3.50 and that wasn't a happy hour or special price. read more

We started frequenting this restaurant more often over the last few months and the food has been very good. However, today we placed a to go order for the New Orleans Pasta dish. The dish is supposed to come with chicken, sausage and shrimp. We also requested extra pasta sauce because the penne noodles absorb much of the sauce before we make it home to eat it. Today the dish came with six shrimp, two pieces of sausage, and no chicken. I moved the pasta around to see if I could find any chicken to no avail. I also did not receive any extra pasta sauce as I requested which means that the noodles are slightly dry. We have ordered this dish several times in the restaurant and as to go and have not had this experience until today. Since my spouse has a seafood allergy, we asked that the shrimp be eliminated from the dish and add extra chicken and sausage. The server stated that the sausage could not be substituted but the chicken could. The chicken was placed on the dish as a whole chicken breast which helps me to understand that there should have been the same chicken in my dish as well. I will not say that I will not eat there again because the food is very good but I will order this dish in the restaurant so I can ask for corrections to the dish while I am dining. read more

My parents and I stopped in for lunch and had a good experience. It's been a while since I've been here as the last experience wasn't great, but it's looking like they've improved. We had a short wait of around 5 minutes and were seated. The menu had a ton of options so everyone should be able to find something. I started with the spinach dip. It was ok, nothing special but wasn't bad. They do give you a lot of it which is good. For my entree I went with the Cajun pasta which was pretty good. They give you a ton of pasta. I wish the pasta to meat ratio was better but that's my personal preference. Our waitress was really good and kept checking on us. The prices are cheap for the most part here. This a good place to go for a quick, inexpensive bite to eat read more

Cheddar's Scratch Kitchen - New Orleans pasta - American Near Me - Augusta, Georgia

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A few years ago the food was good but they changed the menu and how they cook the food so now I don't recommend based on taste. My husband also got food poisoning from the partially raw croissants read more

Keep on driving.... the service is horrible! Food wasn't bad but you end up with a bad taste in your mouth from how inept the service is! She asked if we were okay as she passed by the table never stopping, she never filled our drinks,etc. Then after an hour, I had to get up and find the hostess to find the waitress so we could pay our bill after waitIng forever. Even then, she didn't come. We threw money on the table and left. read more

I don't know why the rating is so low, we enjoyed our hostess Toya as well as our meal. They may have ran put of glasses because of the crowd but we sat outside on the patio and had a romantic dinner. If they offered military discount I would have given it 5 stars. read more

I love going to Cheddars for a quick inexpensive meal. I often order the grilled tilapia with Shrimp and mango salsa. Cheddars is no 5 star restaurant but it's worth what pay for it. If you are looking for a place to take the family and it will not break the budget then this is the place to go. read more

Cheddar's Scratch Kitchen - American Near Me - Augusta, Georgia

Good service from the bar staff. They got my drink and meal fairly quick and were polite I ordered the New Orleans pasta and it was not good. The pasta comes out in a huge bowl that is big enough to feed three people. It's extremely cheesy , like eating Mac and cheese with lumps of sausage , chicken and shrimp. The sausage and chicken are tough to chew on and luke warm. The pasta is bland and all you can taste is the cheesy sauce. I thought that "New Orleans" pasta would have some Cajun seasoning or a little bit of spice. But this had none of that Some of the other food looked pretty good. I may try again and order something different like the fried chicken. But stay away from the pasta read more

I've been to several Cheddar's throughout the country but this one is the WORST! I've never waited a half hour for a drink while sitting at the bar. My food was good,had the 6 oz sirloin with mashed potatoes and carrots. The potatoes and carrots were cold but I didn't send them back as it would be an hour before seeing it again. Looking around it appeared everyone was waiting endlessly for a drink,food or a hey I'll b with you in a moment! Can't believe it was so busy and only one bartender. Might try to anticipate a crowd on a Sunday evening and up the staffing. If you're coming to Augusta for the Masters tournament go elsewhere with your money. Plenty of choices in this beautiful city for a better dining experience. read more

This has got the be the worst restaurant in America the device was less than acceptable. The server was less than able to meet our needs so we experienced slow to non existent service. Ask another server for the manager after we did not see our server for more than 29 minutes. He came to the table showing enthusiasm to correct the issue but Caleb did not deliver in his promise to ensure that we were taken care of. I was waiting for a to go coke from the manager and Caleb never returned. I will be writing the corporate office ASAP. Not to mention that you are in a military town and you don't offer a military discount. Not s deal breaker. But considering where your restaurant is located we veterans and active duty service members would be accepting of some sort of discounts like other restaurants in this military town. read more

The bread be good and the food be on point. The service always be fast and quick when I go. Even when they barley being having waiters around, the ones that be there makes sure everyone's order is correct and perfect. read more

Just came in town and decided to try this restaurant because I had visited on in NC. Upon walking into the restaurant a few employees were arguing over something. I was seated immediately. I waited and waited no one came over to me. I even closed the menu thinking that my server was giving me a chance to review the menu. Well that was enough for me to decide to leave and spend my money at another business that would recognized its customer. First and last time for me. read more