Terrible service with the food being okay at best. It is a surprisingly very busy restaurant which would explain the horrendous wait time. My friend described this place as "similar to Chili's" which I was okay with because I love Chili's. But I don't find this to be like Chili's at all. I ordered a sweet tea and chicken sandwich. My friend got a pasta dish. The only time my sweet tea cup was full was the time it was brought to the table. And from then, the waitress just completely did not care about our table, until it came time to settle the check. Although she did a 5% job at best, I tipped her 20% because it's the holidays and I hate for people to say that I'm contributing to the "cheap Asian stereotype." So we've got a rogue crappy waitress out here thinking she's doing everything right. On top of that, the food was not that great. My sandwich came with some pretty sad looking shredded lettuce. And it also seemed like the chef decided to put the fries in my sandwich for me. The fries were also terribly soggy even though I asked for them to be fried extra crispy. The bathrooms were just as bad. My friend defended it by calling it a family restaurant. And I would only bring my family here if my children were absolute monsters that would ruin your dining experience anyway. read more

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This place has gone down. The customer service is unspeakably horrible. Waited 15 min for a hostess to come out. Then when seated she just threw the menus at us. Took the waitress 15 more minutes to just get us drinks. Mind you the place isn't packed. The bartender just sat there when I put my drink in 15 min prior being we were seated by the bar. Finally, we decided to leave and not a single person cared or apologized for bad service. Mind you this is the second time in the last year. Will never go back and floors are filthy. Food wasn't good at all last visit when seated at the actual bar with the angry bartender. read more

Free croissants. I won't complain too much bc they were free. A little dry but did not taste terrible. We ordered the Wisconsin Cheese Bites. Came out fairly quick. Slightly salty. I like the crunch to them. A bit over cooked but we love cheese so we enjoyed them. Could have dealt without the shredded parm on top of them. We did not order the salad but multiple people did and they looked really good. I ordered buffalo chicken tender platter. They were above average. They have potential to be great. They were barely warm, not piping like I would like. Most likely due to the size of our party so I won't fault them. The fries were nothing special. Just fries. I didn't eat any of my broccoli and cheese casserole but it is usually really good. We ordered Mules around thirty minutes ago. Server completely forgot we ordered drinks. ‍‍‍. We said never mind. And she kind of gave pushback about us canceling bc "they are ready now so she will have to talk to a manager." That has nothing to do with us. You figure it out. The server was clearly not used to handling parties. She had a positive disposition but was just average. Refills barely happened and she wasn't efficient at not letting the dishes stack up. When ordering we attempted to specify who would be on what check. She put everyone on one. Over twenty people. We waited over 50 minutes for our checks. Still came out incorrect. Took any additional 25/30 minutes to get checks back. I feel bad bc she forgot to add auto-gratuity. We tipped her well. I hope everyone did. So I just caught wind that she was fresh out of orientation. So I feel bad for her. She asked the manager for assistance and they let her drown. That's bad management. Overall likely won't be back. It's not her fault. The food is just okay. If we weren't invited to a dinner party we wouldn't be here. Maybe for a drink. They do have cheap drinks. read more

We've eaten here a few times, and always had a good experience with the service and the food. The prices are very reasonable, the restrooms clean and there is safe and ample parking. read more

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I haven't been to Cheddar's in years. My daughter turned 11 and wanted to go as a birthday dinner. It was a Wednesday evening and they weren't packed. We were seated minutes after arriving. I already knew what I wanted (chicken fried steak). Lol We were seated in a booth and our waiter came out to take our orders. As we were ordering my sister noticed a roach on the wall. The waiter took care of it, but he said that he would get the manager. We ended up moving to a table, but never saw the manager. My sister didn't order anything, but my kids got steak and shrimp pasta, and I ordered the chicken fried steak. It tasted great as usual. The total for 4 meals and drinks came to about $50. For our inconvenience, the waiter didn't charge us for the croissants. Lol read more

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If I could give this Cheddars negative stars I would. This was the worst restaurant I have been to in many years. Service was horrible. We ordered a monte cristo sandwich and after it came, we were told they were out of raspberry sauce. We asked for dipping sauce for the chicken fingers and the server gave us a dirty look and said, "Well, what do you want." We ordered two cups of baked potato soup as appetizers. They finally came after the entrees were served. We were ready to leave and still had not gotten the spoons we requested. When we complained, the manager hid in the kitchen. We were so excited to try this restaurant after we had eaten at the Fayetteville, NC location. That restaurant was outstanding. We will never go back to the Augusta, GA location. read more

My husband and I got a gift card to try this place out. We have been here for 4 years and have never been. The outside is really nice so we were excited to try it. We got there at 6:00 and they called us back around 6:25, so the wait wasn't to bad. There was a lot of people there and I heard from others that it was under staff. Our waiter was really nice, it was a little hard to hear her because of the party next to us but still nice. The food was amazing, my husband said it was the BEST burger he has had here. I would have to agree my wraps were the best I've had here as well. The reason I ranked it 4 stars instead of 5 is because, we never got refills for our drinks and it took about 30 mins for our dessert to finally get to us. They were busy so I get that. Still we had a time limit to be back which is why I ordered dessert early on. Overall we will be back. :) read more

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The food is always yummy. The service is alittle slow due to employee turnout I'm sure. They seem very stretched thin. Our waitress still had a smile and overall it was nice for the price. read more

Got seated right away so that was good but from there it went downhill. I ordered a steak medium and it came out well done. The broccoli was ordered plain and it came out with a butter garlic sauce. Also we had to ask for silverware when our order came out. My wife's silverware was dirty. Not the best service either. We will not be back! read more

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I was not impressed by this location. All of the workers were huddled over in the corning yelling and laughing. The place was not clean and the manager was standing around not doing anything. Service took way too long. I will not be coming back. read more

Food was good! service was horrendous, waited 20 min to be seated, waited 10 more minutes for order to be taken, and waited 45 more mins for appetizers, main, and drinks while all this waiting was going on there was nobody in the place only 3 other tables and one left as soon as we got there. literally was there 20 min after they had close we made it their at 9:09pm read more

WHEW! So much flavor in EVERY SINGLE BITE! We haven't eaten inside of this establishment yet so I can't comment much on the service! The people who took our order were very kind. Can't wait to try more from the menu. read more

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My boyfriend and I decided to try this for the first time. The reason we are giving it four stars is because they didn't have the Roscato wine. Other than that, they are amazing. Our waitress was very nice. She always made sure we were good. She recommended another wine and it was my first time trying it and I liked it. Give this place a try Great size portions as well. They will have you full and you can take leftovers. read more

Cheddar's Scratch Kitchen - Buffalo Chicken Wrapper Sandwich - American Near Me - Augusta, Georgia

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They have fallen off so bad, today was the last straw for me, ordered $80 worth of food to be picked up, gave us a time and it was 25 minutes after arrival when food was brought out, manager said she was waiting on the bread, get the food home and Bammmm Bread STALE and HARD. So it was not fresh, and when we called back manager says, well its gone. Tell me what does that mean, of course its gone it was a pick up order. read more

Cheddar's Scratch Kitchen - American Near Me - Augusta, Georgia

Oof, this place went downhill FAST. They no longer offer a Military, student or senior discount. Food is average, menu is more selective with no gluten free options. Bathroom floors were slick and toilet seats were sticky?? Saw a bug in the hand soap. Just oof. read more

Had a gift card with multiple restaurants, Cheddar's was an option. Hadn't been in 10 yrs, so I thought I will try it once again. Although service was a bit slow, the waiter was great when he arrived. Just have to say I really enjoyed the Buffalo chicken wrap and sangria. My daughter loved the dijon grilled chicken. read more

I absolutely love this place. I was shocked when I noticed it has only 2.5 stars. Everytime I go here, and me and my husband go VERY often. The service is always great and fast. The food is always good too, which I normally get my regular. The salmon and rice with a side salad. The mashed potatoes are good and broccoli casserole. The Wisconsin cheese bites and their ranch will have to be my favorites!!! Not only is the service good, but the atmosphere is very homey and welcoming. Will forever come back to this place! read more

Food was ok. I ordered honey Dijon chicken breast and I think I was given the lemon pepper chicken with the honey Dijon sauce so I couldn't eat it, but the carrots were very good. My only complaint is that the entrance doors were so dirty I didn't want to enter, you have glass doors, it doesn't take much, a little glass cleaner and a few paper towels. Just to sanitize a bit read more

Okay place in a good location in Walton way. I've eaten here a few times now and the main problem is consistency. If you are fortunate, you might get some of the best chicken tenders around. On another day, you will get some stringy chicken with too much batter. Same goes for many of the other dishes, although a nod to cheddars for the monté cristo. My son says it is always good and doesn't disappoint. read more

The staff is incredible and the food was pretty yummy!! We stopped while in route back to NC on Spring Break and had our dog with us. The patio was not open but the hostess accommodated us no problem. She was simply SO NICE!!! Giving a 4 star instead of 5 because the building itself is old and needs some refreshing. read more

Ordered Cheddar's today to go and my sweetheart picked it up. It was horrible even my chicken on my salad was cooked probably on yesterday. Needless to say I will not return. read more

Cheddar's Scratch Kitchen - Bacon and cheddar fries - American Near Me - Augusta, Georgia

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Been here before never had a problem. This place has went down hill bad. Server was great! Food not so great. Ordered the monte Cristo first one came out BURNT. Sent back. Second one came out BURNT! Why would anyone send that out the kitchen. Really?!? Would you eat that? Didn't think so. This will be my last time at this location. HORRIBLE HORRIBLE HORRIBLE!!!!!! read more

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I gave this one a hopeful 4 stars. Service was slow, and waitress kept forgetting things. We were a party of 5 for lunch should have been an easy table. One of us ordered an appetizer with a side to be brought out as the meal didn't happen I ordered the shrimp and chicken, apparently Cheddars is getting 6 portions out of a chicken breast this was the tiniest portion I have ever seen. My biggest complaint was that the food was not hot when it was brought to the table. Considering we waited quite some time for the food I wonder how long it had been left to sit. Restaurant was not overly busy so really no excuse, if some of our party had not been on a time constrain I would have sent it back to get it heated up read more

On July 13, I ordered ahead for curbside pickup. They gave me a pickup time of 7:30pm. I arrived at the correct time, and sat there, waiting and waiting for my food. I called inside multiple times and they promised my food was coming soon. Around 8:15pm, I finally received my order, 45 MINS after they said it would be ready. Now, I understand that the kitchen was apparently understaffed that day, but if you know you are understaffed, you should advertise longer wait times. If I had known it would take over an hour for food(I placed the order around 7pm), I would have gladly gone elsewhere for something to eat. Instead, I was forced to wait in my car for food that was promised would "be done soon" for so long that it was too late to try to get a refund and go eat elsewhere. To make things worse, when I spoke to the person who brought my food, requesting a contact from their manager (because this wait was ridiculous), she took down my number and promised me someone would call me. Of course, one week later and I still haven't heard anything. It doesn't matter that the food was good, the customer service and wait times were terrible. Don't advertise a pick up time if the food won't be ready for another 45 minutes! read more

There were plenty of empty tables still had to wait 30 minutes to sit and after we were sat down we had been ignored for 15 minutes before we got up and left. Don't waste your money read more

I was seated pretty quickly. My server seemed young and new. I ordered soup as a starter. After finding out that the croissants just get delivered to the table, I waited.. I had to remind her about the croissant. I reminded her twice about my soup never got it. I ordered my steak, medium rare. It was closer to well-done and Wayover seasoned... I was visiting from out of town and will be visiting with colleagues several times over the course of the next few months, we will NOT be recommending this place read more

I went for lunch and although I've had nothing but positive experiences, today they seemed to be a little off. Our server was great but our croissants were room temperature, at best. Food came out in very good timing and my order was pretty good. Overall, it was just an average experience but not as good as all of the times I've been in the past read more

Visit on 6/6/17: Got the salmon and strawberry salad, brother got 12 oz steak with baby carrots and a baked potato, and we shared the cookie and ice cream for dessert. Fine dining this is not, nor is it trying to be. Salad was good and they didn't skimp on the fish, but there were no pecans in it, despite what the menu says. Brother seemed happy with his dish, and I tried his carrots -- they were good. Dessert faltered for me. I like my cookies chewy, not crunchy, and the vanilla ice cream tasted unnaturally sweet. I get the feeling that's a regional difference that the locals are accustomed to: my brother has lived here for three years and didn't seem to mind. I don't remember the name of the waiter, but he was so friendly and attentive. Water glasses never went empty and he checked in on us at least three times aside from taking our order and bringing our food. I usually don't get service that sweet, but being from the West Coast and having recently lived in Albuquerque, I'm not used to Southern hospitality. That bumps this place up from three and a half stars. Glad we came here because I wanted a salad and because I never got a chance to try the Cheddar's near me when I was living in Albuquerque. Oh, and the floors are slippery here! Had they just cleaned it when we walked in at 10 pm? read more

Stop by Cheddar's with my wife and daughter, on a Friday night after a high school photography shot at Evans High. We ordered our food and had a great time at cheddar's the food was great and the new honey croissants they give you are amazing. I ask the waitress and was told the restaurant started giving this item out about three month ago. If you have not tried this type of croissant then, stop everything grab your keys and get to cheddars now. Lol read more

Cheddar's Scratch Kitchen - Onion Rings - American Near Me - Augusta, Georgia

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Awful service and mediocre food. We sat at a high top in the bar area. After finally asking the hostess if someone could take our order, we ordered drinks and food (we'd had plenty of time to read the menu by now). When the food arrived, we asked for silverware. No dice. Finally, they brought us a fork...and no knife. After a long wait, they finally brought us knives, as apparently there were none clean in the restaurant. I can guess why--the place was a pig sty. The table next to us had stacks of dirty dishes on from before we arrived there, and they were still there when we left. I could look around and see several other tables that had never been cleaned either. Food wise, the food was very mediocre (I had potato skins and my dad had chicken fried steak). However, the prices were pretty good--even the most expensive entrees were still only around 11-12 dollars read more

Cheddar's Scratch Kitchen - This table was this way before we got here and when we left.. - American Near Me - Augusta, Georgia

If you're in the mood for mediocre service and less than average food then this is your place! Oh, the dirty bathrooms are an added bonus! The bathrooms were 1/5, the service was 2/5 and the food was 3/5. The one of the front doors was squeaking/groaning super loudly and instead of not using that side everyone just pretended that there wasn't a Chewbacca at the entrance of the restaurant. There needs to be a front of the house management evaluation. read more

Okay.....so our time at this Cheddar's started out bleak...but our server Felix and the manager Drew turned things around for us! We started with the worst hostess EVER! He was very rude and dismissive, but Drew (the manager) stepped in just in the nick of time and sat us immediately. He sat us at Felix's table and he has to be one of the BEST servers with the brightest smile, thank you for making things right. read more

Wife went for a sit-down dinner last night with a group of ladies from her book club. She came home saying it was like they were asking them to leave the whole time without saying so directly. First, the server gave their table, and only their table, plastic-wear to eat with. The other tables all had normal silver wear. Small issue, I know. But then my wife ordered potato soup. It came in a to-go bowl and was mostly mashed potatoes rather than soup. SMH. Then, two other ladies ordered steaks, one said their's had way too much pepper on it, the other said their's had way too much salt on it. I'm only posting this for awareness, but with her review to me, my family and I likely wont ever go there by choice. read more

The server was very nice but the food was not very good or even warm. It took a long time to get our food and drinks and to go containers. There weren't many diners in there either. read more

This location is more run-down and dirtier than Mark's and my favorite Cheddar's in Kenosha, Wisconsin. The other Cheddar's has lots of bus staff in addition to wait staff. This location didn't seem to have any bussers--at least not mid afternoon. The poor wait and host staff seem to be doing it all. One way this Augusta Cheddar's management shines, though, is that this location gives each customer a free honey butter croissant upon seating. So yum! The Augusta Cheddar's also has more lunch options, including less than $7 combos that puts this sit-down restaurant in the same price range as some counter-service restaurants such as Panera. My lunch order was wrong (again, get the wait staff some help!), but the meal looked so delicious that I didn't send it back. The dish was so good! The carrots were sweet and tender, the broccoli was super fresh, and the salmon was fresh and cooked perfectly. This location even included extra bourbon glaze. An excellent fresh seafood lunch for less than $12! read more

Cheddar's Scratch Kitchen - Free Honey Butter Croissant - American Near Me - Augusta, Georgia

This place customer service is awful. Poor cleaning Poor service . People do not want to work these days and it shows. No food but we received a receipt. I also notice a drink that sat on the side of the bar for 30 minutes and once the Caucasian bartender came and poured the drink in the pre made margarita mix . Good luck to whoever purchase that drink at this place. Also ppl stood at the bar waiting for a spot to be clean as the ladies walked in circles. I'm over it here . I would not have selected no stars but I had to in order for this message to be posted KEEP YOUR MONEY!!!!!! read more

Cheddar's Scratch Kitchen - Wow - American Near Me - Augusta, Georgia

This is the best meal I've had in Augusta Georgia. The food was great drinks were wonderful and dessert Oh So Good. I had my steak cooked medium rare and then after receiving had it heated up a little more. That steak was fantastic and the seasoning was so good along with the side dishes. Our waitress name was "HEAVEN" and she was always checking on us making sure everything was as we ordered plus returning several times to check if we needed anything else. Hopefully when I return to Augusta Georgia I get"Heaven" as out waitress. read more

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They have a few dishes that my wife and I love. The Monte Cristo and chicken wrap. I also like their nachos. We absolutely love their chicken tortilla soup. That being said it is hard to give this place even three stars. Depending on your server you might spend 20 minutes without a drink refill, or even wait 20 minutes for someone to take your drink order, even when the restaurant is half empty. Other times the server is attentive and cheery and your experience is pretty awesome. read more

At Chedders with my sister , Her flight was cancelled do to weather. Decided to come to Cheddars to eat. Glade we did everything was great. Heaven our waitress was very good and checked to make sure everything was good. read more

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Food was cold and took over 2hrs for my dessert to come out, which I ordered first. Service was good and food was decent.