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    Jackie M's & Son

    4.7 (439 reviews)
    Closed 11:00 am - 2:00 pm, 5:00 PM - 8:00 PM

    Order Jackie M's & Son Takeout or Delivery

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    JACKIE M'S & SON ATMOSPHERE

    What's the vibe?
    Divey
    Trendy
    Casual
    Quiet

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    Recommended Reviews - Jackie M's & Son

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    Absolutely DELICIOUS fresh food! My Army son & I had the steak soul rolls and loved them! Hubby had a Philly cheesesteak!
    Ashley W.

    Absolutely DELICIOUS fresh food! My Army son & I had the steak soul rolls and loved them! Hubby had a Philly cheesesteak! Tasted like Pat's in Philly!!! Well done!!!

    Side was a bag of chips
    Lori Ann R.

    Was in Augusta for work and ordered this place to. We've had philly's all up and down the east coast and even occasionally make them ourselves, but this was by far one of the best we've ever had. Do not sleep on this place if you're in the Augusta area. My husband, who is a cheesesteak snob, would rake a bite, close his eyes, and just say, "the meat..." It was so juicy, flavorful, with the perfect ratio of cheese to meat. Bun was soft and fresh. These people understand how to make a terrific, tasty cheesesteak and we love them for it! The only reason we're giving four stars instead of five, is that, as a combo, the side was a bag of chips. We would have rather seen fries as an option for the cost of the combo. That said, even with chips as the side, it was a solid 8/10. Fries would have taken it to a full 9.5 at least.

    Original Cheesesteak
    Natalie G.

    First time having a cheesesteak and I couldn't have picked a better spot. The food hit the mark, and the outdoor seating made it even better. My dad and I grabbed a picnic table, enjoyed the atmosphere, and our order was out in about 25 minutes. Worth every bite. Oh and don't miss out on the soul rolls!!

    Human hair. I'm sick.
    Chris J.

    My cheese steak had a long piece of hair in it. Years ago my wife had a roach in her bag. We should have never went back.

    PHILLY (STEAK)
    Caroline H.

    The cheesesteaks were amazing! The cheese was melted perfectly and the meat was chopped up perfectly as well!

    Time and hours
    Viviana M.

    Still love this place. Great service, and I love the ambiance they have. The food is still flavorful and fresh every time we come here. If you haven't been here well, then you need to come out here fast. You will not regret it. It is an awesome, hidden Georgia gem.

    Jerk and fries
    Chris B.

    This place was amazing, and the food was absolutely delicious. Everything made to order, with excellent service to get your order to your expectations. We had the original and jerk Philly (would have love to add bbq sauce) with fries, for drinks my favorite the kool-aid mango peach and tea. For a chill spot, go pull up to Jackie M's & Son!

    Zack W.

    Jerk cheese steak and original cheese steak sandwiches were great. Fresh, good flavor, generous portions of meat. Quality ingredients Soul rolls were smaller than expected for the price but excellent flavor, homemade, and fresh Sweet tea was brewed very well, tasted great Food takes 30 minutes to come out. They tell you that ahead of time Workers were all very friendly Order at the counter No indoor seating Picnic tables outside

    Fred H.

    I recently visited this spot while I was out of town picking up something in Georgia. Since I'm dealing with cancer, I decided to try something new - my first Philly Cheese Steak! I chose this place based on the great reviews I found on Yelp. The scenery was amazing, with murals,music,and layout. It gave off such a great vibe. The gentleman at the window was really nice, we joked around a bit, and he made the experience even better. I'm about halfway through my sandwich now, and it's amazing. I can't wait to come back next time I'm in town. Thanks for the great food and experience, blank!

    Erik S.

    Love to visit what is clearly a well loved community business, and a past Yelp top 100 winner! I came to Jackie M's on a unseasonably warm February day while in town on business, and it was actually my last meal on my way out back to North Carolina. It's a small place with no table seating of any kind, just a few places to sit and wait for your order. That said, no issues finding the place as it is very bright with lots of artwork painted on the building itself. The parking lot fills quickly and they get really busy. Always an excellent sign! I got the steak sauce philly cheese steak "Gutbuster" size which is actually like "medium" because there is a super gut buster size, and then a "Mac-Daddy-Mac". I also got an order of soul rolls because... who could resist? My order was ready in about 15 minutes and the place was really starting to have a line, so I feel fortunate I got there a little early. I wanted to eat it hot, and also not in my rental car, so I actually laid it out picnic style on top of my trunk and dove in. The soul rolls were great. Crispy shells, tasty inside, and served with honestly what might be the best ranch I've tasted. Yum! The cheesesteak on the other hand, I was a little disappointed in. The meat and cheese combo was nice, but I think the bread was dragging it down a little. It was chewy, and overpowered some of the sandwich flavor, which I didn't expect. If the bread were more fluffy and light, I think it might have made a different impression. It also could just be my personal taste, as the 5-star rating after so many review can't lie! All that said, a place with this kind of local lore and legend is a place anyone visiting should make a priority stop to form their own opinion. Thanks for serving me a filling and hot lunch Jackie M!

    Chicken Philly
    Kamesha A.

    Service was great! Friendly, fast and helpful! Loved the painting. Food was good enjoyed the kool-aid. Our sandwhiches were good And priced fairly! The pictures I've seen had a lot more meat than what we received so we expected that. Couldn't sit inside. Fries were my husband's FAVORITE!

    Outside, you are serenaded with classic soul and blues.
    David N.

    This is a wonderful place to eat. It is awesome to sit outside and listen to the jams, and the call of your order is ready! Our sandwiches were delicious and fries plentiful and tasty. Buffalo soul rolls off the chain good. I'll be heading back for their wings and jerk soul rolls. Be patient. This is not fast food.

    This was the best Philly cheesesteak I've ever had in my life!!! So worth it!!!

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    3 months ago

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    23 days ago

    The food is always fantastic. The service is always top notch. The ambiance is welcoming. This is one of my favorites.

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    1 month ago

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    10 months ago

    Great food my son loves the lemon pepper wings and I love the philly cheese steak and the soul rolls are good too

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    2 years ago

    Been out of the country for 3 years, and boy did I miss Jackie M's! Still excellent, still a great value. Who says you can never go home!

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    Page 1 of 11

    Ask the Community - Jackie M's & Son

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    Pardon My Cheesesteak - Chipotle cheesesteak. Is it good heck yeah!!!!

    Pardon My Cheesesteak

    2.0(4 reviews)
    8.4 mi

    Pardon My Cheesesteak? More like pardon the trash service…read more What an absolute disaster. I just moved to town and didn't know where to eat, so I gave this place a chance. It looked decent enough and I wanted something quick and easy. I even ordered through UberEats under the "Under 30" feature -- which promises delivery in under 30 minutes. I ordered ONE cheesesteak combo at 9:34 PM. This place is 5 minutes away. And yet, my estimated delivery was 10:37 PM. Over an hour for one sandwich?? Be serious. It gets worse. First driver? Cancelled. Second driver? Cancelled. Now I'm on my THIRD DRIVER -- all for a single sandwich. Even UberEats drivers don't want to deal with this mess. I tried calling the restaurant directly -- surprise! The number is "out of line." According to Google, they're open from 11 AM to 6 AM... but good luck reaching anyone or getting actual service. Then, at 10:40 PM -- over an hour after I ordered -- the UberEats driver tells me the store actually canceled my order because they were "closed." Closed? It's literally still supposed to be open. So yeah, no food, just a whole lot of confusion and zero respect for customers. At the end, I had to cancel because I wasn't about to wait forever for what should've been a quick, simple order. This isn't just bad, it's embarrassing. Don't list yourself under "Under 30" if you can't even deliver in under an hour. Don't accept delivery orders if you clearly can't handle them. Y'all had one job -- ONE. And somehow still fumbled it. Cheesesteak? Lost. Customer? Lost. Patience? Gone. Never again.

    1st I ordered it on Door Dash and they forgot my extra cheese sauce that I paid. 75 cents for! The…read morePhilly cheesesteak was still warm and not dry as the bread was soft and not mushy. Added mushrooms and peppers to it also which turned the sandwich up a notch. Overall it's a great experience and prices are good for your wallet.

    Photos
    Pardon My Cheesesteak
    Pardon My Cheesesteak - Philly cheesesteak

    Philly cheesesteak

    Pardon My Cheesesteak - Nice size drink

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    Nice size drink

    American Deli - Gro combo with drink $7.50 + tax

    American Deli

    2.8(20 reviews)
    4.6 mi
    $

    Decent Food. Rude Service…read more First impressions: The inside was clean. Not busy at all for a Friday afternoon. Food: I ordered the WING combo (comes with fries and a drink) and my hubby order the Philly Cheesesteak and Wing combo (comes with a drink). The wings were solid. I had half Honey BBQ and Sweet Chili (spicy). If you like saucy wings, which I do, these are it. The fries were not my favorite. NOT A PARTICLE OF SALT. Not a one. I tried my husbands Cheesesteak, and it was good! I'd order if I return. Service: *deep sigh* The guy that took our order was VERY SHORT with us. Slightly, rude. Really rubbed us both the wrong way. Like, dude, I see why this place is EMPTY! He was not helpful, even after we told him this was our first visit. We didn't feel welcomed at all. Felt as if we were bothering him. The food was not good enough to make up for the not so warm welcome we've received. Probably won't be back.

    Listen if you don't want to be in customer service WHY are you working here? This is my third visit…read moreand every time the person behind the counter is rude and talks about customers after they leave. Do you not appreciate still being able to make money during this pandemic? Act like it man. Today I ordered a philly with Honey lemon pepper wings. I noticed when he was ringing me up that my wings were mild with lemon pepper. I DONT EAT HOT SAUCE. In fact I ALWAYS order honey lemon pepper. When I corrected him instead of just trying to fix my order he told me that I ordered that and tried to just make me go away. What kind of customer service?! If a customer tells you their order is wrong after they have paid for it YOU FIX IT. Yeah you F'd up in my book I won't be back. I'll drive my happy self down to wing stop where they can at least greet you when you walk in the door..... Btw google says this location is permanently closed and I feel like that's a good suggestion per the terrible customer service.

    Photos
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    Jackie M's & Son - cheesesteaks - Updated May 2026

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