Shout out to the worker Amanda for being such a big help with my online pick up, it wasn't ready…read moreand she went ahead and helped me get it prepped asap as I was leaving on a road trip the same day! Even with how busy it was in the store!

Amanda was great and relaying all valuable information as to the glasses very important…read moreGreat customer service Couldn't have asked for a better representative

sylas was such amazing salesman. he was very attentive and very helpful during my visit. i woke up…read moreand broke my eyeglass and was blind for all day. sylas helped me to find a similar pair and transferred my glasses from the broken frame to my new frame within 15 minutes. i was able to see again haha. he even checked all the way to find my OG frame. definitely a great store with great team. i would recommend this place to everyone.

I bought the Meta Ray-Ban Gen 2s on a whim, and they ended up becoming my favorite purchase of the…read moreyear. When walking my dog, I am able to capture moments right on the spot. Below is an instant where I was able to capture my dog with his first encounter with a cat. Saving tip: Buy on Meta's official website for $30 off Gen 2 glasses using PG6A7QCY699WKXGKGJQ3MR7WY

I've been to this location a few times before and have had great experiences, but today was an…read moreexceptional one! I came in and was immediately greeted by Samantha. I was just browsing for a new pair because my current sunglasses were getting loose and I needed to find frames that fit my thin and low nose bridge better. I found some frames I liked and Samantha let me try them on in all the colors they offered. After I decided on the colors, I was pleased to find out they were having a buy one get one free sale which I think they had last time I came in. I chose brown and black. When we got to the register we got to talking about my current sunglasses, also from Quay, and Samantha let me know they offer free adjustments for Quay sunglasses if you bring them in! She took one look at how they sat on my face and went to the back to adjust them; in no time she came back out and had me try them back on. She adjusted the sides and the nose pads, and to my surprise, she adjusted the nose pads the complete opposite way than I thought I needed and they fit me SO much better! My mind was blown realizing I didn't exactly need new sunglasses, I just needed them adjusted to fit my face correctly! I did need a new style though so I'm happy I found not one, but two colors in a new style. I also ended up purchasing the cute little black and gold zip up sunglasses case that I could potentially use as a wristlet wallet if I really wanted to. So two pairs of sunglasses, a new case that has multiple uses, AND I my current sunglasses fixed to perfection? Yeah, I ABSOLUTELY got my money's worth here! THANK YOU SAMANTHA! You are a life saver. I was so so so happy with my experience at Quay today :)

Thank you to Drue for her exceptional customer service…read more I visited the store shortly after Thanksgiving to purchase a pair of sunglasses and later realized I needed to exchange them. Drue assisted me during my initial visit, and when I called the store a few days later, she was also the one who answered the phone. She was immediately helpful and reassuring, confirmed availability of the replacement pair, and ensured everything was noted in my account, so the transaction could be completed smoothly. (Drue also did a great job adjusting my previous Quay sunglasses.) I Just wish there were more Quay locations in the Bay Area!! =)

If you're like me, and tend to lose glasses, or destroy them, this is the place. Good quality,…read morecheap, and professional staff.

Very helpful and articulate when making a sale! Great service and I would come back for sure…read more Drives a hard bargain but nothing you can't say no to!

My wife and I have been going to EyeLab for about 8 years for regular glasses, computer glasses and…read moresunglasses. -The service from Pete is always great, even when my optometrist made an error, Pete remade the lenses at no charge. -EyeLab has a great selection of frames, but if you have your own, Pete can put new lenses in them. -Pete can show you the difference betweeen polarized lenses and un-polarized. Polarized can make it hard to see screens in vehicles. -EyeLab can make computer glasses which help reduce my eyestrain a lot. -Prices are less at EyeLab than 2 other places I checked last year. Visit Pete at eyelab and you will be very happy.

Pete is a true gem. The folks at my optometrist office (and also Costco) couldn't fix my glasses so…read morethey both tried to sell me new glasses. Someone told me about Pete at EyeLab and he fixed my glasses in about 10 minutes. Super reasonable price as well. Thanks tons Pete!!!

In case my pictures are not enough proof, I have a HUGE head. Like, the size that means I should…read morenever breed, because clearly evolution or God is sending me a message so that I know not to have children, because no one would ever be cruel enough to inflict birthing a child with a head like mine on another person. This makes Sunglass shopping a huge pain in the butt, as most companies don't make sunglasses large enough for people with heads larger than a mini cooper. I have always dreamed of owning Ray Bans. Clearly I am not aiming high enough in life, since that was like my biggest dream ever, but that is an issue to be discussed another time (possibly in a review of me seeing a counselor to analyze why I lack real ambitions). Anyway, I had Ray Bans when I was younger, and seeing as I wore them before they were cool, like any true hipster in Ray Bans would, I was crushed when they broke, and my head got huge and I could not get new ones for me and my melon head. Jump to Christmas, 2013, when my loving mother tried to make my dreams of Ray Ban owning come true once again. Unfortunately, she underestimated the giant head she pushed out (that seems like someone one wouldn't forget, but who knows) and the glasses did not fit. Enough is enough, so I began hunting all over the great Contra Costa valley for Ray Bans to fit my head, when, in a moment of pure luck, I found a very helpful sales associate at the Sunglass Hut. Who could have known what a fateful meeting that would be? She showed me other brands that were similar in style, but would fit a noggin as large as my own. Unfortunately, I do not have the dollar bills to drop on Versace or the other brands she showed me, stylish though they were, and I am still partial to my hipster Ray Bans. She then told me, when I expressed my brand loyalty and desire to be one of the "cool kids" that RayBans actually can be modified, and that they had a machine that can take the hook of the back of the arms, allowing them to reach the many miles back from me face to behind my ears. She then perfectly molded the most glorious pair of sunglasses ever to grace the face of the earth, selling them to me all while smiling and being friendly, even with a headache. The customer service, the chit chat, those would earn four stars. The fifth star really comes from the fact that this Sunglass Hut makes dreams come true. My dream. Thank you Sunglass Hut.

My wifey and I walked in. No greeting. Started looking at different sunglasses, we even asked each…read moreother what type of new style we both were looking to get, since we are both due for a new pair. I'm just a Ray Ban / Oakley kind of guy. My wifey likes the Gucci and higher brands. 5 mins in the store and not a word was spoken to us. Not a hello, no can I help you? The two gentleman there were at the counter, one was doing something with the register the other adjusting some glasses it looked like. There was no one else in the store but us four. I looked at my wifey and said, " Let's Go " because I sure wasn't going to initiate the first acknowledgement of us being in there. We were the consumers, not the employees. As I walked out, I said towards the two guys at the counter in my most sarcastic voice...., "Thanks for LETTING US browse..." One looked up and gave a half ass nod. WTF.

They offer good service and a good product at a fair price. They have a wide selection of frames.read more

I walked in at 2:16 to see if I could get an eye exam wanting to buy reading glasses and there were…read more4 employees standing around, I was greeted by one of them and I asked if I could take the 2:15 appointment that I saw available online... I was told they had one for 2:55 and I inquired about the one for 2:15, his response was "well it's 2:17 now". No customers inside!! Walked out and will never come back.

As my wife entered through the Nordstrom's door, I said, "You have a credit on Nordstrom." She…read morereplied, "Not for long." When she hit the shoe department she lit up like a Barbecue Restaurant on a backroad in Tennessee! The people in lady shoes are nice. I buy my shoes from Robert in men shoes.

Terrible experience with Nordstrom. Ordered a pair of shoes for my wife's primary Christmas…read morepresent, which were set to be delivered to Broadway Plaza on the 24th. My card was charged, and I was emailed order confirmation. Two days later, I receive an email cancellation. After calling in, the rep informed me that another store SOLD the shoes!! Also, that I was out of luck and would not be given any store credit to add insult to injury. Never going to shop here, and will recommend to my friends and family that they all avoid the place. Absolutely horrific customer service.

I popped in for reading glasses. Amanda was exceptional and helped me explore a range of options. I…read morealso wanted her advice on Rx glasses, and she was immediately able to select several that were outstanding. The shop's decor is beautiful and they have unique, specialty frames. I'll be back to select new glasses. Highly recommended!

I have been a client of Art and Science of Eyewear since they opened in 1995. I've purchased many…read morepairs of eyeglasses and sunglasses over the years. My husband and son are also clients. The eyewear selection is really great and their preferred lenses are top of the line. The selection is far better than the shop at the mall or the big box retailers. Lots of styles to choose from and the staff are great at helping to find just the right pair. This year I purchased a new pair of eyeglasses and sunglasses. The eyeglasses that I decided on were suggested by the owner of the shop and are a pair that I might have missed if not for her suggestion. When I picked my new glasses and sunglasses up, I also purchased a second pair of sunglasses and turned my previous eyeglasses into computer/readers. The attention to detail here is fantastic. Glasses are carefully checked when completed and if they are not happy with anything, they will have them fixed. I won't consider any other shop for my eyewear needs. Thanks to Anna and her staff for always taking great care of us.

This is the only place I will buy sunglasses, and I would consider sunglasses to be nearly a hobby…read morefor me. They went completely out of their way to honor a damage policy on sunglasses that I didn't even know I qualified for. This lady runs the shop, and before I was even a customer here I told her I had damaged sunglasses, and she said if I brought them in she would see if she could fix them- that was before any "we have new sunglasses right here" kind of vibe. They will match prices on Amazon. They are there for you. It's one of the few places where buying in person beats buying online. Thanks, people at SH.

If you order from here expect at least a week delay... or more. Gift that was late and I was…read morepromised I 3-5 days shipping. Came two weeks later