The store itself is beautifully designed - minimalist and calming, making for a truly pleasant…read moreshopping experience. And, of course, the products are fantastic. I'm particularly fond of their hand soaps and lotions; they smell divine and leave my skin feeling wonderfully soft. While Aesop products are definitely an indulgence, the quality and the experience make it completely worth it.

Wanted to get my husband some cologne and to be honest, I had no idea what scent he liked and what…read morethey offered. Luckily I had my husband with me and the person who helped us was super kind and helpful. They let us sniff out any scents we wanted, gave us the history of each scent, what's popular and what's not etc. Sometimes shopping for scents can be overwhelming and I'm glad that our experience at Aesop was great. In the end, my husband couldn't decide on a scent and we ended up with this cute one that had like 6 different small scents that he can try out and later figure out which scent he likes the most.

My sister and I came in yesterday just browsing for some products for her face care routine. We…read morewere pleasantly greeted by Robert who helped us out! We appreciate Robert so much for taking the time to check my sisters skin type and also recommend great products that she can incorporate into her skin care routine! We also got some free samples and great suggestions for how to use them! I definitely recommend this spot if you're looking for someone who has knowledge and insight in skin care products!

Amanda is amazing. She took time out of her day to teach me about all of the amazing products…read more My favorite is the Hand Cream! Thanks Amanda!!

This store is magical with all the amazing items and fragrances! Everything is beautifully…read moredisplayed! Lucky for me Dan was there to help me with suggestions. I also found out about the party's that can be held there.

Finally made my way into the WC location after I had been going out to Bay Street for a while. LOVE…read moreLOVE LOVEEEE this store and its employees! They are always so welcoming and helpful and happy to answer any questions I may have! You have a forever customer here!!!

I'm so glad I stumbled upon this store!! It's the cutest shop with a wide variety of scents. They…read morehave a focus on non-alcoholic and organic smells, which isn't a priority for me, but it's nice. I absolutely love the gardenia scent and am hoping it holds! The prices here are not too crazy. A lot of these essential oil/soap stores will overcharge, but I thought this place was reasonable. You can get a small bundle of items for $28, a potent diffuser with 15 mL of essential oil for $18, and the soap bars are around $5. They also have a happy hour sale! Very worth it for local, small batch scents, which I usually see going for more. The two women working there today were super welcoming and sweet as well. I will definitely be coming back :)

I had the most enriching fragrance-blending class experience at Scents By the Bay! The moment I…read morewalk-in, Tarah and Kiki made me feel at home. They were super friendly, highly knowledgable, & answered all my questions. Their passion & positive vibes were contagious. Being a fragrance lover who blends scents at home, I appreciated the clear, beautifully crafted guidance. The class balanced simplicity for beginners with deep educational insights. On top of that, their fragrance selection was unbelievable--literally a library of scents! They had over 700 options, from designer oils to pure essential and aromatherapy scents. As someone who's taken other classes with fairly small options, having such an eclectic, rare selection to choose from was next level. This was a perfect act of self-care after a busy weekend, and I left with new knowledge, a beautiful custom fragrance, and immense joy. This truly was a one-of-a-kind experience. Highly recommend! I love supporting local businesses and see myself being a frequent customer--probably will pop-in once or twice a month! I am excited to bring friends here for birthdays and special occasions. Already, planning to bring my husband for a date--so we can create a fragrance together! I'm just thrilled that something like this exists right here in the East Bay. This experience was a gem, and I can't wait to return again and again!

I travel to this location a few times a year. The hours are reasonable. Today I went in and I was…read moregreeted by staff who were friendly and helpful. Parking is easy and free in the lot behind the store. Selection here is good. It's not a large store but they cover a lot of merchandise/offerings. I always find plenty of sizes and price points. Fitting rooms are clean and they have a nice offering of home decor items. It's a great place to shop!

I went in for the first time in awhile and was bummed to not be able to find a lot of things in my…read moresize (12/L). A lot of the racks were pretty jammed and not ordered necessarily by size so going through the racks was hard too.

Looking back, I'm disappointed I didn't get the name of the salesperson who helped me; she truly…read moremade the experience. I stopped in because I'm running low on my usual moisturizer and was planning to restock. I've been loyal to the same one for a while, but I recently fell in love with a different brand's face wash and was considering switching to their moisturizer as well. The only downside? It was significantly more expensive and my partner's immediate reaction was basically, "Expensive = no." Sensing my hesitation, a salesperson came over and offered to help. After I explained what I was looking for, she actually suggested a completely different brand. She gave me a sample to try, and even hours later, my skin still felt moisturized. The best part? It performed just as well (if not better) than the others I was considering and it was cheaper. What made the whole experience even funnier was that another customer nearby had the exact same dilemma. She overheard the recommendation and ended up grabbing the product too. At checkout, they were also giving out additional samples of the brands other products, which was a nice bonus. Overall, a great experience thanks to thoughtful and helpful service. Note: Yes, I've selected not to mention any brands by name.

I got a full face of makeup done by Naomi she was AMAZING. Professional and just a good person…read more I will definitely be returning to book with her.

When I travel to that area, I always visit this location. With my hair growth journey, I have had…read morepositive results with their product. The staff is always welcoming. Very knowledgeable and helpful for my questions. Sierra was pleasant and engaging in my needs and experience. The appearance of store is clean and easy to access products. The tea is so good! Its a must have.

Although it's very much a Zen like spa establishment it doesn't initially feel like a guy type…read morespace, but alas, it is! I have been coming here for years, in particular for their shave cream, which is really great product; but also for miscellaneous items like foot cream, etc. I always feel welcomed and comfortable and the service and staff are very friendly and helpful. They do have a good selection of men's products and it's not fussy or overly fancy, just solid, reliable and feel good things. It is pricey, yet, I have always found value in what I get. They have a good rewards program too. It's a good store... go browse.

Wow Some things never change…read more I raced here after work and arrived at 6:55 to find them locking the gate. When I said, "it's not even 7" I was told "we close at 6:45." Huh? I told her it didn't say that online and she replied, "we don't do the online thing!" You have got to be kidding me I'm completely over it. This beauty supply is closest to me but I'll drive out of my area to avoid their shenanigans from now on. Smh

Although the energy in this place is low. I appreciated the customer service and the cleanliness…read more The prices are fair enough and compared to other wig spots in the area. I have to give this one a better score because of how bad the other ones are.