I had the most enriching fragrance-blending class experience at Scents By the Bay! The moment I…read morewalk-in, Tarah and Kiki made me feel at home. They were super friendly, highly knowledgable, & answered all my questions. Their passion & positive vibes were contagious. Being a fragrance lover who blends scents at home, I appreciated the clear, beautifully crafted guidance. The class balanced simplicity for beginners with deep educational insights. On top of that, their fragrance selection was unbelievable--literally a library of scents! They had over 700 options, from designer oils to pure essential and aromatherapy scents. As someone who's taken other classes with fairly small options, having such an eclectic, rare selection to choose from was next level. This was a perfect act of self-care after a busy weekend, and I left with new knowledge, a beautiful custom fragrance, and immense joy. This truly was a one-of-a-kind experience. Highly recommend! I love supporting local businesses and see myself being a frequent customer--probably will pop-in once or twice a month! I am excited to bring friends here for birthdays and special occasions. Already, planning to bring my husband for a date--so we can create a fragrance together! I'm just thrilled that something like this exists right here in the East Bay. This experience was a gem, and I can't wait to return again and again!

What a gem , we were eating next door and ran across this place…read more The cashier did an amazing job on explaining everything and how it works. I will be returning.

The store is a gem! Folks are helpful and they didn't rush me…read more They do a terrific job curating which scents and brands they carry. I constantly order from them online and they always write me nice little notes and everything arrives on time and as described.

I've been to Ministry of Scent a handful of times and have probably spent over $1,000 there at this…read morepoint, but the customer service has been consistently off. More than once we weren't greeted, and there have been multiple occasions where other customers were helped before us even though we'd been waiting. It just feels strangely unwelcoming for a place that's otherwise so thoughtful in its curation. I really do love the brands they carry, which is why it's disappointing that the in-store experience doesn't match.

Ladies when going to Bluemercury in Danville be sure to dress up in a Chanel suit and carry an…read moreexpensive purse or you will be treated like a Dog. It is laughable how the ladies treat customers. Danville is not Paris, however if you show up in a suburban mom outfit after watching your kids soccer game you will not get good service. Also, if you bring your tween or teenager it will be worse service. The management needs to call a meeting and explain to the ladies that Danville is family suburb and not NYC or Paris. I hear this from a lot of people in town about the arrogance at this location . Go to the Lafayette location.

Walked in on a Tuesday, and I was asked if I needed any help right away. I did have a question…read more They didn't carry the very new product I was looking for as it may have just come out. But the clerk Aubree was cheery and chatty and knowledgeable about other products I looked at from the same company. All these things would definitely bring me back in again. I appreciate someone taking time with me and not only helping me with information on products, but being genuinely friendly and making going out again after a rough 2020 why we need our businesses to succeed...especially local ones in Danville.

Visited this location for the first time and Colette and Briana were absolutely wonderful! They…read morewere incredibly accommodating and helped me find the gift I was looking for. Thank you to both sweet ladies!

Appreciate the women working here that pointed me in the right direction. Their expertise with the…read moreproducts and scent notes were top tier. Upon learning my scent profile, they helped me make bold but educated choices -- The one thing that I have come to terms with is that I love scents that work for me. I used to chase scents that were the "most popular" or "most attractive." However, our body oils change that profile a bit and the same scent does not smell the same on everyone. So although I do enjoy oud scents, not on me. So I told the workers there, "I like strong but subtle" and "I have some sweet scents in my armoire." Santal and Noir were previous purchase and the obvious choice would be something similar. However, a sweeter scent would also be obvious based off my collection at home (MFK 540 E, Carmina, etc.). The ladies here (on two different days) helped me decide on a scent (which I'll gate-keep) and I have loved it ever since. It smells amazing and I've received several compliments so far. Come here, be open to suggestions, and allow the scents to sit on your skin. I'd suggest coming here with no scented lotion or perfume on already and allow the oils to sink into your skin. Then maybe, you'll find out that the less "popular" scent works better for you than the Le Labo you smell on everyone else!

I love Sephora. Unfortunately, this location has rude management. Or at least one rude manager, I…read morethink her name is Jana. I had placed a large order from Sephora online. I didn't open one of the products - a tube/stick of lip balm - until a few weeks after it arrived since my prior lip balm hadn't run out yet. When I opened it, I discovered that the product was defective. Specifically, the roller was broken so it would not roll up or down. I took it to the Walnut Creek Sephora to try to replace it. I was told that the return window that apparently expired the day before, and they accordingly would not accept or exchange the product. I asked if they could make an exception given that the product was unquestionably defective and unused, and I had just recently opened it. The manager said no, absolutely not, and if I had a problem, I could take it up with their corporate office. I drove home, hopped onto Sephora's website, chatted with one of their employees via online chat and they helped me exchange the product in less than a minute, no questions asked. They didn't even mention that the return window had apparently closed. Not only is it irritating that the Walnut Creek manager refused to make an exception for a defective product, but what a waste of resources and what a way to contribute to the carbon footprint unnecessarily. I had to drive to and from Sephora, then package the item and drive it to UPS to drop it off, then have Sephora mail me a new box with one single lip balm. When the manager simply could've replaced it on a spot in the store. All for a $25 lip balm.

During my trip to Cali, I got a tan & my foundation that I brought did match anymore haha. We took…read morea little detour and went to Sephora to shop for a new foundation shade, because no one wants to be flashback Mary. I went at opening time and ended up getting the NARS light reflecting foundation! I've tried the natural radiant longwear foundation from NARS in the past, but I think this one is my new fave from the brand. This lovely lady with a pair of stylish glasses helped me out with shade match & found me the perfect shade ;) I also got to pick up my birthday gift from here yesterday and ended up getting the trial size, travel friendly Burberry perfume. I am very pleased with my experience here at SEPHORA Broadway Plaza!

I am very disappointed. I just purchased Acqua di Gio, Giorgio Armani 3.4 and Burberry Weekend 3.3,…read moreI paid $133. Do NOT buy from this company, go online, I just found my products for 1/2 the cost!! I usually do my research but I ran out and then checked on line out of curiosity the prices. No worries, I will NOT be going there again, nor will I refer any one again. They exchange but NO refunds. Thank goodness I love my products.

Oh the price we pay these days to have someone tell us we smell good. It's funny, because when I…read morewas in my twenties I just bought some "Bod Man" and thought I was doing the damn thang (yes I said thang) but, now being in my thirties just any old cologne won't do. I honestly buy my fragrances based off of woman's opinions (very important). It's easy for us male kind to buy some "Stetson" and call it a day, but that won't get you very far when you're hoping to attract someone. I'm glad I found this "Luxury Perfumes" in my local mall and they had the one of the colognes I been wanting for a while. And here is what I thought of them.. Wednesday, March 28 2018 Place: Luxury Perfumes Antioch, Ca People: 1 Adult Story: My birthday is only about 3 weeks away and I always plan ahead. This year my party is out of town and I don't want to go out without making a impression. Smelling good is always a way to leave a good and lasting impression, so with my mind made up I made my way inside "Luxury Perfumes" and flipped a coin as to which cologne I was going to buy, and with the winner being being chosen, I was determined to leave with the best value. Service/Hospitality: The shop owner "Ranjith" was very kind and polite. I liked the fact that he took some time with me answering some questions about various merchandise and making sure I got what I absolutely wanted. He was patient with me and for that I would have to say that my visit was very pleasant. He even suggested products similar to my cologne options, but my mind was pretty made up and he didn't go against that. Great service all around. Product/Display: I have to admit, this shop was very cluttered. I feel more merchandise was being squeezed out for display than what the shop itself was able to accommodate. The shop was clean, just it was kinda cramped especially the rotating cologne and perfume tester display. Maybe some of the stock should be put away instead of the entire deliveries being set out, for that cleaner look. But all in all, I did leave out with a 50ml bottle of "Paco Rabanne 1 Million" with 9% tax bringing the total to $59.94. I consider this a pretty decent price as compared to the same bottle at competitors. This cologne smells really nice and with the women I use as smell testers, non have thought this smelled bad. It's a warm floral sweet scent that goes well with my body chemistry. Maybe at the next "YEE" you get to smell it on me. A big plus is the bottle looks like a "Gold Bar" as you all should know..I like my gold! Overall: Smelling good is important, and having places that specialize in such a thing is pretty awesome. Cologne is a very important thing to me and I always want the best. I'm happy "Luxury Perfumes" is near by and has pretty much all the colognes I like. They even sell oils here for those of you that like them. They also carry the "Baller on a budget" colognes and perfumes for those that are looking for a value. Overall I would say this place has you fully covered, a big selection with competitive pricing, can't go wrong here at all.

The person that assisted me was amazing and patient. She's an African American lady named Tywana…read more(sorry for misspelling), I'd rate her service as 5 stars. However, there's this short Asian lady with another (maybe Hispanic) both employees who seemed to be following me and my friend around. They stood by next to every aisle where my friend and I go. They also looked away every time I catch them looking at us. Santa Rosa is my go to location because I'm from Sonoma County but I have never felt treated that way from the employees there even when I'm not dressed nice. Lastly, I could be wrong, but what are the odds of my credit card declining because I literally used it just few hours before that. I called Chase right after the store visit and they said they didn't have any transactions from Sephora. Maybe there's something wrong with their system but I got to use my debit card and it worked just fine. I could also. be just freaking out and feeling weird towards these two ladies that's why I'm feeling this way.

Popped in searching for the forvrmood She Was Here fragrance, and BAM, snagged it at this location…read more They keep the fragrances stocked, though the Rhode runs out almost immediately after each weekly shipment. This is a good location alternative to the WC store, if you're looking for a low guest to consultant ratio.

After traveling in Europe to shop for scents, I can appreciate ZGO Perfumery even more. They bring…read moremany international perfume brands to me in an adorable setting. Plus, charming young men will guide you in discovering new treasures. Which is why I attended the special event focusing on Editions de Parfum Frédéric Malle perfumes. A new perfume was introduced - Contre Jour (which means Light Against Shadow). This perfume has radiance and depth. Check it out. The owner also unveiled the news that Frédéric Malle was now an established brand at the boutique; it has its own wall cabinet to showcase the perfumes! Event attendees enjoyed champagne & macaron treats. It was a party for perfume lovers! I found a new perfume to enjoy while perusing the selection. Plus: everyone on their invite list got a parting gift: a bag with EdP Frédéric Malle perfume samples and a notebook.

The most lovely, personalized experience from Joshua! I came here with my partner who was really…read morehoping for a scent exploration experience, and wow did Joshua deliver! They truly catered to our preferences and told us the stories of scents (which is exactly what my partner wanted). This was my partner's birthday, and we were lucky to be there on a slow morning. Joshua graciously gave us a lot of their time and attention, and we both left with new scents we love and many samples to test as well. 10 out of 10 for product selection, quality and customer service. We 100% be returning for more in the future. Thanks again!