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    Evaluer Medspa

    4.7 (49 reviews)
    Open • 10:00 am - 5:00 pm

    By appointment only

    Services - Evaluer Medspa

    IPL hair removal

    Evaluer Medspa Photos

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    Laser burns that left permanent red marks after treatment by Julie
    Stephanie S.

    I was referred by my corrective skincare specialist as I had not done any cosmetic procedures in the East Bay and did not know who to go to. I made an appointment to have the small capillaries around my nostrils lasered. Julie was very nice and I did sign a consent form upon check in which is par for the course at any medspa. That being said, I asked her before she started lasering if there would be any recovery time or side effects from the laser. She said no there should not be any downtime or side effects. After answering my question she began the treatment which was moderately painful but nothing crazy. It looked like the capillaries were starting to fade and I left happy. Later that night I noticed dark red burn marks and scabs starting to form around both nostrils, some with liquid and flaking. I called the next day and Julie told me to keep it clean and dry and it should clear up within a week. It has now been almost a month and the red burn marks have mostly healed but now there are residual red marks from the laser burns on top of the capillaries that have actually returned. I understand that there is no guarantee against the capillaries coming back after a treatment, but to actually leave red burn scars on top of the area that now requires more cover up is not ok. I called to ask Julie about what my options are and if I could have a refund since she made the problem I was trying to correct worse, and she was unwilling to budge. If she had told me when I asked her prior to the treatment that there was a chance of burns/a month long healing period/ permanent red scars over the area, I would not have gone through with the treatment. Moral of the story, go to a licensed dermatologist to get laser treatments.

    This is all the gunk from my skin! That's all oil and stuff stuck in my face floating there!

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    9 years ago

    Dont bother going anywhere else. Noone better than Julie. I used to shop price and stopped because I trust her totally.

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    Page 1 of 2

    Ask the Community - Evaluer Medspa

    Review Highlights - Evaluer Medspa

    “I see Jess at Evaluer for my esthetic services and Julie for my injectables, they make the perfect team!”

    Mentioned in 25 reviews

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    SkinSpirit - Walnut Creek - We recommend microneedling or micropenning for skin brightening and addressing texture.

    SkinSpirit - Walnut Creek

    4.7(676 reviews)
    3.1 mi
    •$$$
    Established in 2003
    Free consultations

    I had a Botox appointment with Haley and decided to try Jeuveau for the first time, and I'm so…read morehappy with my results! Her consultation was super thorough, and you can tell right away how knowledgeable she is. She really takes the time to listen to what you want and makes you feel extremely comfortable throughout the whole process. Her assistant Casey was also amazing! You can tell they work really well together and complement each other, which made the whole experience even better. The actual injections were so quick and practically painless. I purposely waited a little before writing this review because I wanted to see how everything settled--and I LOVE it. Haley really tailored everything perfectly to my face and what I wanted. I still look and feel like myself, just an amplified, refreshed version. Nothing feels overdone at all. I'm super picky about who I trust with my face, and I'll definitely be coming back to see Haley.

    I was so excited for my first facial experience here until I walked in unfortunately. I was…read moreexpecting a warm welcome but the receptionist that day didn't smile nor have a welcoming presence. I told her it was my first time getting a facial and she looked ready to go home. For my first diamond glow express facial, it was a nice introduction to facials. The esthetician was friendly and accommodating. The lady at checkout was way nicer and had excellent customer service. Not sure if I would return back.

    Photos
    SkinSpirit - Walnut Creek - Ultherapy: the secret to tighter, more toned looking skin in the face, neck and decolette.

    Ultherapy: the secret to tighter, more toned looking skin in the face, neck and decolette.

    SkinSpirit - Walnut Creek - Dermal filler can be applied to the jawline to achieve a more streamlined silhouette.

    Dermal filler can be applied to the jawline to achieve a more streamlined silhouette.

    SkinSpirit - Walnut Creek - Chemical peels are a great way to reveal healthy, brighter skin underneath.

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    Chemical peels are a great way to reveal healthy, brighter skin underneath.

    LaserAway

    LaserAway

    4.3(863 reviews)
    3.1 mi
    •$$
    19 years in business
    Certified professionals

    Laser Away has been a great experience for laser hair removal. Their front desk staff as well as…read moretheir nurses are always so friendly and professional. They are always on time and my results have been great. They often run specials on different packages so pricing is really competitive. I highly recommend them!

    I do like the staff here, but I am extremely disappointed how Laseraway handled my complaint that…read moretheir Thermage did little for me. This treatment is over 3K. And I was told when I was sold a package that it would tighten my neck. Six months later and little has improved on my face and neck. I understand if the treatment cannot address loose skin, but the salesperson should have never sold me the Thermage under false pretenses. I'm pissed because when I called to complain I was told I needed multiple sessions and I can't believe I was told this! At 3K a pop I am better off getting a facelift. Then they said they would take $1,400 off. Oh wow... I have been a loyal client of Laseraway and as an aesthetician I have referred many client here and family. I am not happy and will likely not be back after my Botox package is up. They push sales, and don't back results. I was basically told in the end that there was only so much they could do and that I needed plastic surgery. No problem, BUT I should have been warned before buying this treatment!

    Photos
    LaserAway
    LaserAway
    LaserAway

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    SEV Skin

    SEV Skin

    3.9(158 reviews)
    3.2 mi
    •$$$
    Available by appointment
    Certified professionals

    Had so far a a great experience with SEV. It was a little confusing using the Groupon because the…read morewordings to the area that was covered was not explained and when calling I received different answers. But it was ultimately ironed out.

    I am extremely disappointed from this place . I have to say…read moreall the technicians are really nice, however, not all of them are doing good job. I bought a Groupon that combined Brazilian and under Arm, the first three sessions were just a waste of time because the technician finished in two minutes, they were not putting any effort to cover the whole areas, I learned it after receiving my my 3 last sessions when the 2 other technicians did a very good job After my six sessions were ended, I wanted to continue and I scheduled my seventh session. The front desk lady said it's going to cost me $104.. today when I came out the session they charged me$208 , when I asked why, they said it's $104 for each area. They neglected to inform me from the beginning that they charge for each area separately, and when I brought it up with the front desk lady, she said that Groupon does a different deals than what they offer on site, how ridiculous it is to say something like that when the Business is working with Groupon and decide which deals to do, apparently she didn't know what she was talking about, but she had the balls to argue with me, young lady sitting in the front desk being rude, and keep arguing about stuff that she has no idea about! I myself is a business owner and I know exactly how Groupon works . I will not be going to this place again I will not recommend it. They sell you a Groupon, but then they scam you. Beware!

    Photos
    SEV Skin
    SEV Skin
    SEV Skin

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    Medical Aesthetics & Laser - Safoora Zaka, MD

    Medical Aesthetics & Laser - Safoora Zaka, MD

    4.6(111 reviews)
    5.3 mi
    •$$

    Another yearly update for Dr. Zaka's practice…read more Dr. Zaka continues to be incredibly fast and efficient. My appointments are always seamless, and I love that I can routinely get in and out of the clinic within 15 minutes without ever feeling rushed. The biggest update this year is her adoption of AI-assisted workflows using the Aura 3D Imaging System. It is a massive step forward for the practice and a huge selling point. By utilizing this advanced technology, Dr. Zaka is shifting patient care from reactive treatments to highly precise, predictive, and preventative care. Having my treatments backed by this kind of sub-surface data gives me immense confidence in my long-term results. If you are looking for a forward-thinking, tech-forward medical aesthetician in Walnut Creek, I cannot recommend Dr. Zaka enough.

    I don't know if Dr Zaka had a bad day when I saw her, but she had poor bedside manner during our…read moreconsultation. This was disappointing after having driven an hour to her office. She was cold, snappy, and a bit rude at times when I asked questions. For example, we were discussing Botox and she asked me to raise my eyebrows. I was struggling to do so on command, which happens. Instead of guiding me, she said right off the bat in an agitated tone "I don't know why you're not raising them. Maybe you're shy." This is not how you talk to patients, especially when they are already putting themselves in a vulnerable setting like a medical aesthetics office. This was just one of several things that rubbed me the wrong way. It's a shame, because I heard good things about her work. I may have been interested in working with her, if it were not for her off-putting nature during our consult. Instead, it was an immediate no for me after I left her office. Giving two stars because she at least gave some helpful info about potential treatments and pricing. But her bedside manner needs work.

    Photos
    Medical Aesthetics & Laser - Safoora Zaka, MD
    Medical Aesthetics & Laser - Safoora Zaka, MD - Pigmented lesions ,Seborrheic Keratoses!

    Pigmented lesions ,Seborrheic Keratoses!

    Medical Aesthetics & Laser - Safoora Zaka, MD

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    Evaluer Medspa - medicalspa - Updated October 2026

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