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    Evaluer Medspa

    4.7 (48 reviews)
    Closed Closed

    By appointment only

    Updated 3 months ago

    Services - Evaluer Medspa

    IPL hair removal

    Evaluer Medspa Photos

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    Reviews With Photos - Evaluer Medspa

    Laser burns that left permanent red marks after treatment by Julie
    Stephanie S.

    I was referred by my corrective skincare specialist as I had not done any cosmetic procedures in the East Bay and did not know who to go to. I made an appointment to have the small capillaries around my nostrils lasered. Julie was very nice and I did sign a consent form upon check in which is par for the course at any medspa. That being said, I asked her before she started lasering if there would be any recovery time or side effects from the laser. She said no there should not be any downtime or side effects. After answering my question she began the treatment which was moderately painful but nothing crazy. It looked like the capillaries were starting to fade and I left happy. Later that night I noticed dark red burn marks and scabs starting to form around both nostrils, some with liquid and flaking. I called the next day and Julie told me to keep it clean and dry and it should clear up within a week. It has now been almost a month and the red burn marks have mostly healed but now there are residual red marks from the laser burns on top of the capillaries that have actually returned. I understand that there is no guarantee against the capillaries coming back after a treatment, but to actually leave red burn scars on top of the area that now requires more cover up is not ok. I called to ask Julie about what my options are and if I could have a refund since she made the problem I was trying to correct worse, and she was unwilling to budge. If she had told me when I asked her prior to the treatment that there was a chance of burns/a month long healing period/ permanent red scars over the area, I would not have gone through with the treatment. Moral of the story, go to a licensed dermatologist to get laser treatments.

    This is all the gunk from my skin! That's all oil and stuff stuck in my face floating there!

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    9 years ago

    Dont bother going anywhere else. Noone better than Julie. I used to shop price and stopped because I trust her totally.

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    Page 1 of 2

    Ask the Community - Evaluer Medspa

    Review Highlights - Evaluer Medspa

    I see Jess at Evaluer for my esthetic services and Julie for my injectables, they make the perfect team!

    Mentioned in 24 reviews

    Read more highlights

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    SkinSpirit - Walnut Creek

    SkinSpirit - Walnut Creek

    4.7
    (673 reviews)
    3.1 mi
    $$$
    Established in 2003
    Free consultations

    Bri was absolutely AMAZING!! I've never had microneedling before, but she really pulled out all…read morestops for my stubborn hormonal acne, educated me on the process, what to expect, how to maintain results, and talked me through the entire process. My skin now looks so amazing. Acne is clearing up (I had one very large cystic that stayed for 3 weeks that's now gone), and I was so surprised to see how much my pores shrunk as well. This is something I'll definitely have to be working into my beauty routine and I wouldn't trust anyone but Bri at Skin Spirit. Book with her, you won't regret it!! On top of that the spa is absolutely gorgeous, and the front desk staff were very kind a with excellent customer service. As a fellow lash salon owner, I really appreciated the attention to detail, and full blown geeked out over the experience

    I was so excited for my first facial experience here until I walked in unfortunately. I was…read moreexpecting a warm welcome but the receptionist that day didn't smile nor have a welcoming presence. I told her it was my first time getting a facial and she looked ready to go home. For my first diamond glow express facial, it was a nice introduction to facials. The esthetician was friendly and accommodating. The lady at checkout was way nicer and had excellent customer service. Not sure if I would return back.

    Photos
    Ultherapy: the secret to tighter, more toned looking skin in the face, neck and decolette.
    Ultherapy: the secret to tighter, more toned looking skin in the face, neck and decolette.
    Dermal filler can be applied to the jawline to achieve a more streamlined silhouette.
    Dermal filler can be applied to the jawline to achieve a more streamlined silhouette.
    Chemical peels are a great way to reveal healthy, brighter skin underneath.

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    Chemical peels are a great way to reveal healthy, brighter skin underneath.
    SEV Laser

    SEV Laser

    3.9
    (157 reviews)
    3.2 mi
    $$$
    Available by appointment
    Certified professionals

    Had so far a a great experience with SEV. It was a little confusing using the Groupon because the…read morewordings to the area that was covered was not explained and when calling I received different answers. But it was ultimately ironed out.

    I am extremely disappointed from this place . I have to say…read moreall the technicians are really nice, however, not all of them are doing good job. I bought a Groupon that combined Brazilian and under Arm, the first three sessions were just a waste of time because the technician finished in two minutes, they were not putting any effort to cover the whole areas, I learned it after receiving my my 3 last sessions when the 2 other technicians did a very good job After my six sessions were ended, I wanted to continue and I scheduled my seventh session. The front desk lady said it's going to cost me $104.. today when I came out the session they charged me$208 , when I asked why, they said it's $104 for each area. They neglected to inform me from the beginning that they charge for each area separately, and when I brought it up with the front desk lady, she said that Groupon does a different deals than what they offer on site, how ridiculous it is to say something like that when the Business is working with Groupon and decide which deals to do, apparently she didn't know what she was talking about, but she had the balls to argue with me, young lady sitting in the front desk being rude, and keep arguing about stuff that she has no idea about! I myself is a business owner and I know exactly how Groupon works . I will not be going to this place again I will not recommend it. They sell you a Groupon, but then they scam you. Beware!

    Photos
    SEV Laser
    SEV Laser
    SEV Laser

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    LaserAway

    LaserAway

    4.3
    (251 reviews)
    6.8 mi
    $$$
    19 years in business
    Certified professionals

    I had an outstanding experience at LaserAway Concord thanks to Kimberly. Despite being…read moreshort-staffed and facing scheduling challenges, she handled the situation with professionalism, urgency, and genuine care for her customers. Rather than simply rescheduling my appointment weeks out, Kimberly worked swiftly and strategically to find a solution. What impressed me most was her willingness to extend the generosity of her own appointment time to accommodate me and ensure I received the treatment I had planned for. That level of dedication and customer-first thinking is incredibly rare. Kimberly turned what could have been a frustrating experience into one that left me feeling valued and appreciated as a customer. Her exceptional service, positive attitude, and commitment to delivering the best possible experience are a true reflection of what great customer service should look like. Thank you, Kimberly, for going above and beyond. LaserAway is fortunate to have someone so dedicated to patient satisfaction and creating a world-class experience.

    KarMarie is AMAZING!!! I can't explain how much I enjoy the services as well as the staff in…read moreConcord. KaeMarie is my RN & omg... AMAZING work as well as an amazing personality. She makes me feel incredible & exceptional work. I wont see anyone else, but KaeMarie. Jazzy is the BEST answering any questions you've & gets you the best deals on what you need. I trust their recommendations & feel 10yr younger every time I leave Concord Laser Away... if you want to feel & look your best... hats off to this amazing staff & services they provide. I cant say more. Simply THE best!! Don't look anywhere else!! I wont go anywhere else. Fabulous injection results & my omg... KayMarie got my lips cermetrical... perfectly... I guess I had more to say...lol Ask for Jazzy or Mimi to assist with any questions & KaeMarie as your RN... as long as I get in before you....lol From facials, botox, lip , lazer hair removal 5 Never been more happier with my results

    Photos
    LaserAway
    LaserAway
    LaserAway

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    Evaluer Medspa - medicalspa - Updated August 2026

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