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LaserAway

4.3 (239 reviews)
Closed 10:00 am - 8:00 pm

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Response time

10 minutes

Response rate

100%

Services - LaserAway

Acne treatment

Anti-aging

Laser hair removal

6 More Services

Laser bikini area hair removal

Nonsurgical body sculpting

Pore cleansing

Skin brightening

Tattoo removal

Wrinkle treatment

LaserAway Photos

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Recommended Reviews - LaserAway

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Reviews With Photos

After 8 sessions all great back as it used to grow.
Mimi S.

Front desk person was on the phone when we walked in. She continues her conversation on the phone and not even tried to greet us or make an eye contact and signal ti wait for her conversation to end. Took us 2 min standing to wait for her phone call to finish. My 19 yr old daughter also finished her session last month and all her underarm hair grew back line normal. We purchase another 8 session, hoping it will be better this time. If there was another place nearby, I would really like to end going back here.

Concord location

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1 month ago

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21 days ago

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24 days ago

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3 months ago

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9 months ago

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9 months ago

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8 months ago

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1 year ago

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9 months ago

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9 months ago

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2 years ago

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1 year ago

This is my favorite LaserAway location! All the ladies working here are so welcoming, and their nurses are efficient.

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11 months ago

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2 years ago

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1 year ago

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2 years ago

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1 year ago

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2 years ago

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2 years ago

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3 years ago

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3 years ago

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1 year ago

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2 years ago

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2 years ago

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2 years ago

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3 years ago

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2 years ago

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4 years ago

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3 years ago

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2 years ago

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2 years ago

Halle at the front is a phenomenal resource for the treatment and pricing info. Honest and straight to the point.

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2 years ago

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3 years ago

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3 years ago

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4 years ago

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3 years ago

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4 years ago

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2 years ago

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3 years ago

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3 years ago

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LaserAway Reviews in Other Languages

Ask the Community - LaserAway

What type of laser is used for tattoo removal?

Hi! We use dual-wavelength Q-switch lasers, which are considered the gold standard in laser tattoo removal. For more details, feel free to visit our website and book a consultation with our experts!

Do you do facial mole removal?

No, unfortunately, we do not offer mole removal. To learn more about the many other skin concerns our treatments can address, please visit our website and book a free consultation.

What is the cost for hair above lip?

Hi there! The cost of laser hair removal, as well as our other treatments, can vary based on your needs. To provide you with accurate and detailed information about costs, we recommend scheduling a consultation with one of our specialists. During… Read more

How much for lip fillers and cool body sculpting?

Hi there! The cost of our services vary based on your needs. To provide you with accurate and detailed information about costs, we recommend scheduling a consultation with one of our specialists. During this visit, we'll discuss what problems you're… Read more

How much does tattoo removal cost?

Erica at the Concord location is a great resource and she can provide all the info including pricing for you.

View All 7 Questions

Review Highlights - LaserAway

Ariel took care of me, and always made sure that I doing okay throughout the procedure.

Mentioned in 14 reviews

Read more highlights

Trio Skincare - The Trio of TrioSkincare

Trio Skincare

(196 reviews)

$$

Victoria reached out to my husband for another hydrafacial and he accepted. He came back after the…read morehydrafacial looking much better. The lesson we learned from all of this is that the hydrafacial is superior to other facials and allows for better extractions. Victoria's hydrafacial skills are fantastic. If my husband needs another hydrafacial which he probably will at some point then he will book with Victoria again. With Victoria's advice, my husband will switch to a different brand of sunscreen, one that is mineral-based which will be easier on his pores. Thank you Victoria for making a positive difference to my husband's skincare goals!

I would not recommend this place for Botox. I started going here for facials last year and they are…read moregreat! Unfortunately, I got Botox and it caused me to have Ptosis (severe lazy eye). I am on week 3 of this and my Doctor said it will most likely last 1-2 months! I have cancelled so many events because I don't feel comfortable being around people looking like this. I also do most of my work on Zoom so this has affected my job (again, I don't feel comfortable being on camera). I contacted the place and even though they were nice about it, they would not refund my money. I know it is a risk anytime that you do injectables but to do this to a customer and then charge them $730 for it, doesn't sit right with me. Who cares if I signed something, you took $ for a service and then botched my face for most of my summer. Unacceptable. DO NOT GET BOTOX HERE!

SEV Laser - Lobby

SEV Laser

(155 reviews)

$$$

I had such a great experience at my laser hair removal appointment on April 23rd! Juliana was an…read moreamazing technician and made me feel so comfortable throughout my treatment. Jennifer and Krizia were also so kind and helpful from the moment I walked in to the moment I left. They answered all of my questions and made the entire experience feel welcoming and easy. I really appreciated everyone's professionalism and kindness and I'm looking forward to coming back!

I purchased a $4,000 full body laser package from this business, and my experience has been…read moreextremely frustrating and disappointing. I've actually been a loyal customer for years and have even recommended friends and family here, which makes this situation even more upsetting. When I was sold this package, I was clearly told that I would be able to choose which body areas I wanted treated at each appointment. This flexibility was a major reason I agreed to move forward. However, when I recently called to schedule an appointment for a specific area, I was told that I must do full body treatments and cannot select individual areas, which directly contradicts what I was told at the time of purchase. On top of that, I was also told I could use a credit card for payments, but when they attempted to run my card, I was then told I had to use a debit card instead. This was not communicated upfront, and I had specifically clarified this before purchasing. I reached out to the business directly to resolve this. Someone from the facility did call me back and said that upper management would follow up with me, but I never received a call. It has now been over two weeks with no response. I made a good-faith effort to handle this privately, but the lack of follow-through and the inconsistency in what was promised vs. what is being delivered is extremely disappointing--especially for a $4,000 service. At this point, I feel that the package was misrepresented during the sales process, and the lack of communication from management only adds to the frustration.

Medical Aesthetics & Laser - Safoora Zaka, MD

Medical Aesthetics & Laser - Safoora Zaka, MD

(109 reviews)

$$

I don't know if Dr Zaka had a bad day when I saw her, but she had poor bedside manner during our…read moreconsultation. This was disappointing after having driven an hour to her office. She was cold, snappy, and a bit rude at times when I asked questions. For example, we were discussing Botox and she asked me to raise my eyebrows. I was struggling to do so on command, which happens. Instead of guiding me, she said right off the bat in an agitated tone "I don't know why you're not raising them. Maybe you're shy." This is not how you talk to patients, especially when they are already putting themselves in a vulnerable setting like a medical aesthetics office. This was just one of several things that rubbed me the wrong way. It's a shame, because I heard good things about her work. I may have been interested in working with her, if it were not for her off-putting nature during our consult. Instead, it was an immediate no for me after I left her office. Giving two stars because she at least gave some helpful info about potential treatments and pricing. But her bedside manner needs work.

I want to give another update on this review. I am currently doing an ongoing treatment that has…read morebeen for almost a year. The treatment is working, but it takes a lot of time and investment because it's probably one of the hardest and longest treatment for males if you want it to be permanent (and that's my goal). However, Dr. Zaka has been extremely patient with me. Whenever I visit, she always takes the time to answer my concerns. She even responds to my questions during off hours or weekends when i text her. I also want to call out that her treatments are super efficient as of today. I have been able to get into her clinic, get my treatment done, and then walk out of her clinic within 15 minutes in most of my sessions with her ever since I started this journey. This is extremely important to me as I usually have many meetings and development work lined up during the weekdays at my work. I really appreciate Dr. Zaka's efficiency and respect for the time of her patients.

HealthBay MedSpa & Wellness

HealthBay MedSpa & Wellness

(168 reviews)

$$

HealthBay has an amazing staff who truly care about their patients. Long story, but I went in for a…read moreconsultation and wanted to try the CoolPeel. I ended up buying a package but after thinking about it and knowing my husband and I are trying to conceive and I wouldn't be able to do the treatments if pregnant, I decided it's not the best time. I called and they let me know they have a strict no refund policy, but they would see what they could do given the circumstances. They called back within a very short period of time and let me know they could make an exception and the $100 towards my consultation would still be good for 3 months if I wanted to do something less invasive. They just gained a customer for life, and I'm so so grateful!

I had cheek fillers done in October and this is one of my biggest regrets. I originally came in…read morejust to add some volume to my cheeks and the injector convinced me that I needed more structure that will "lift" my face more. They upsold me 2 syringes of juvederm and prp under eyes for a whopping $2,000. All of this was such a waste because my face just looks like a round fat pillowy face and when I look at my before pictures I looked so much younger with nice cheek bone structure. The difference is saddening. Five months later and I have now decided it will not settle anymore and look any better and that I've come to reality that this was a big mistake. Do not trust them to enhance your beauty. They will ruin your looks so that they can make an extra buck. I thought I could trust them because of the good reviews but this was clearly not the case.

LaserAway - medicalspa - Updated May 2026

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