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    SEV Laser

    3.9 (158 reviews)
    Open • 10:00 am - 7:00 pm

    By appointment only

    Updated 1 month ago

    Services - SEV Laser

    IPL hair removal

    Nonsurgical body sculpting

    SEV Laser Photos

    Recommended Reviews - SEV Laser

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    Terrible customer service. SEV rescheduled my appointment less than 24 hours in advance because they didn't have the right nurse available. The new appointment they rescheduled me to the following week was too close to my wedding date, so after that I reached out to cancel it prior to the 48-hour cancellation policy window listed on their website. Despite that, they still refused to refund my $100 deposit. To make matters worse, I had been there the week prior for Botox, and when they charged my balance, they forgot to deduct the $100 prepaid deposit I had already made. The entire deposit process feels misleading and like a money grab. Very disappointing experience overall.

    SEV Walnut Creek is under new management, and although there are bumps in the customer service that will take time to improve, I wanted to increase my rating for the attentiveness the staff have shown to resolving these issues. The times for my past two appointments changed without my consent and notification from the staff. The first time this happened, I was confused why other customers were being seen before me, even though I had been checked in before them. I thought to check my appointment information in the SEV app, and that's when I learned my appointment time was moved. I thought it wasn't right how as a customer, I would be charged if I change my appointment time within 48 hours of the appointment, but the staff could change my appointment time within that timeframe and also without notifying the customer about the time change. It should be an agreement that is upheld on both the customer's and the business's sides. Also something I keep in mind is that I've paid a lot of money for this service (thousands of $$$). When anyone pays a certain amount of money for a service, it's justifiable to have a reasonable expectation of a level of customer service that should be met. This issue was addressed at my appointment today, and I was seen at my original scheduled appointment time. I would do your research in the reviews if you are considering starting laser or another service here, but I wanted to share how my experience was improved under the new management for others' consideration and transparency, so you all can make a more informed decision about going here. I'm optimistic the service is and will continue to improve under the new management.

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    2 months ago

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    6 months ago

    Teresa at the Rancho location handled all my scheduling needs and was very accommodating. She was very kind and helpful. Thank you Teresa!

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    Page 1 of 4

    SEV Laser Reviews in Other Languages

    Ask the Community - SEV Laser

    How am I able to provide feedback to the owner without posting on yelp?

    Hello Nicole, You can email the office directly at walnutcreek@sevlaser.com or email me ani@sevlaser.com… 

    What does the full body include?

    From your head all the way down to your pretty toes.

    What laser machine is used at the Walnut Creek location?

    The nurse did tell me the the name of the laser machine they use but unfortunately I don't remember. I do love that the machine has a blast of cold air which helps tremendously during your laser session. For me, it's a pain free, comfortable… 

    Does the treatment work on African American skin types?

    Yes! That's one of the reasons I chose SEV after seeing a dark skinned influencer go. I have a caramel complexion and it's been working great for me. I just finished my fourth session and have already notice minimal hair growth!

    My Groupon expiration date is approaching and I haven't been able to use it due to the facility's temporary COVID closure. Since it is back open, will I be able to still use my Groupon beyond the expiration date?

    Hi Mya, As long as you give us a call and provide us with the voucher number, we will be able to extend it for you.

    Hello! I'm considering buying a Groupon for Laser hair removal for the Walnut Creek Location, but I wanted to check and make sure that the Groupon will be valid whenever the facility opens back up, whenever that will be?

    Hello Alona, Absolutely!! And good news, we are officially open.

    Is the only way to book an appointment at this location to call in? I don't see this location online.

    Hi Sabrina You can book online, however ,due to city mandates the Walnut Creek location is closed temporarily . When we do reopen online booking will be enabled. You can… 

    Do you have to shave before treatment?

    Yes! Please shave 24 to 71 hours before your appointment.

    Do they offer a numbing cream/gel for laser hair removal?

    Hi Isabel, We do not offer numbing cream and recommend against it. But not to worry, our cooling… 

    Anyone bring their child in a stroller to an appointment and been turned away? Apparently they find 1 year olds confined to their stroller in the room risky during a pandemic. What are the single parents with no other option to do?

    Hi Kathryn, We usually welcome babies in a stroller. We simply just ask to face them towards the wall for their protection.… 

    Will they honor the entire 6 treatment Groupon deal beyond the 120 day exp date? I know the amount is accepted beyond the 120 days but I want to make sure all 6 treatments are fulfilled even if it extends after the 120 days especially due to COVID

    yes!

    View All 13 Questions

    Review Highlights - SEV Laser

    “she always makes my experience quick easy and painless, plus we get to bond over our love for disney and lashes!”

    Mentioned in 7 reviews

    Read more highlights

    SkinSpirit - Walnut Creek - We recommend microneedling or micropenning for skin brightening and addressing texture.

    SkinSpirit - Walnut Creek

    4.7(676 reviews)
    0.1 mi
    •$$$
    Established in 2003
    Free consultations

    I had a Botox appointment with Haley and decided to try Jeuveau for the first time, and I'm so…read morehappy with my results! Her consultation was super thorough, and you can tell right away how knowledgeable she is. She really takes the time to listen to what you want and makes you feel extremely comfortable throughout the whole process. Her assistant Casey was also amazing! You can tell they work really well together and complement each other, which made the whole experience even better. The actual injections were so quick and practically painless. I purposely waited a little before writing this review because I wanted to see how everything settled--and I LOVE it. Haley really tailored everything perfectly to my face and what I wanted. I still look and feel like myself, just an amplified, refreshed version. Nothing feels overdone at all. I'm super picky about who I trust with my face, and I'll definitely be coming back to see Haley.

    I was so excited for my first facial experience here until I walked in unfortunately. I was…read moreexpecting a warm welcome but the receptionist that day didn't smile nor have a welcoming presence. I told her it was my first time getting a facial and she looked ready to go home. For my first diamond glow express facial, it was a nice introduction to facials. The esthetician was friendly and accommodating. The lady at checkout was way nicer and had excellent customer service. Not sure if I would return back.

    Photos
    SkinSpirit - Walnut Creek - Ultherapy: the secret to tighter, more toned looking skin in the face, neck and decolette.

    Ultherapy: the secret to tighter, more toned looking skin in the face, neck and decolette.

    SkinSpirit - Walnut Creek - Dermal filler can be applied to the jawline to achieve a more streamlined silhouette.

    Dermal filler can be applied to the jawline to achieve a more streamlined silhouette.

    SkinSpirit - Walnut Creek - Chemical peels are a great way to reveal healthy, brighter skin underneath.

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    Chemical peels are a great way to reveal healthy, brighter skin underneath.

    Medical Aesthetics & Laser - Safoora Zaka, MD

    Medical Aesthetics & Laser - Safoora Zaka, MD

    4.6(111 reviews)
    2.2 mi
    •$$

    Another yearly update for Dr. Zaka's practice…read more Dr. Zaka continues to be incredibly fast and efficient. My appointments are always seamless, and I love that I can routinely get in and out of the clinic within 15 minutes without ever feeling rushed. The biggest update this year is her adoption of AI-assisted workflows using the Aura 3D Imaging System. It is a massive step forward for the practice and a huge selling point. By utilizing this advanced technology, Dr. Zaka is shifting patient care from reactive treatments to highly precise, predictive, and preventative care. Having my treatments backed by this kind of sub-surface data gives me immense confidence in my long-term results. If you are looking for a forward-thinking, tech-forward medical aesthetician in Walnut Creek, I cannot recommend Dr. Zaka enough.

    I don't know if Dr Zaka had a bad day when I saw her, but she had poor bedside manner during our…read moreconsultation. This was disappointing after having driven an hour to her office. She was cold, snappy, and a bit rude at times when I asked questions. For example, we were discussing Botox and she asked me to raise my eyebrows. I was struggling to do so on command, which happens. Instead of guiding me, she said right off the bat in an agitated tone "I don't know why you're not raising them. Maybe you're shy." This is not how you talk to patients, especially when they are already putting themselves in a vulnerable setting like a medical aesthetics office. This was just one of several things that rubbed me the wrong way. It's a shame, because I heard good things about her work. I may have been interested in working with her, if it were not for her off-putting nature during our consult. Instead, it was an immediate no for me after I left her office. Giving two stars because she at least gave some helpful info about potential treatments and pricing. But her bedside manner needs work.

    Photos
    Medical Aesthetics & Laser - Safoora Zaka, MD
    Medical Aesthetics & Laser - Safoora Zaka, MD - Pigmented lesions ,Seborrheic Keratoses!

    Pigmented lesions ,Seborrheic Keratoses!

    Medical Aesthetics & Laser - Safoora Zaka, MD

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    LA ViE MD - Full Face and Neck (Including Nefertiti) Lift With Daxxify

    LA ViE MD

    4.8(45 reviews)
    7.1 mi
    Women-owned & operated
    Offers payment plans

    I love LA Vie MD from weight loss, Botox to laser hair removal. They are the best!…read more Janelle at the front desk is wonderful! She brings so much warmth and care to the office. Ever since she started working there, every visit has been a positive experience. She is welcoming, friendly, and genuinely makes clients feel valued. I always look forward to coming in, and her exceptional customer service has even encouraged me to add additional services. She is a true asset to the team!

    My happy place -- worth flying across states for! I flew…read morefrom Arizona just to see Kavitaa again at La Vie MD in Livermore, and once again, she exceeded every expectation. As a returning customer, I can confidently say this team has earned my loyalty for life. Kavitaa is a true artist with Daxxify and Juvederm. She delivered the most natural, refreshed, and beautiful results -- smooth lines, perfect subtle lift, and a fresh glow that still looks completely like me. Her skill, gentle technique, and ability to truly listen make every visit feel personalized and special. The entire experience is elevated by the amazing team: Destinee at the front desk greets you like family and makes everything seamless and welcoming from the first call to follow-up. Juliana, the wonderful esthetician, provides thoughtful pre- and post-care that helped my skin heal beautifully and glow even more. As long as these three incredible women are at La Vie MD, this will always be my happy place. The boutique atmosphere, genuine care, and outstanding results make it worth every mile of the flight. If you're considering any injectables or aesthetic treatments, stop looking and book with this team immediately -- you won't regret it. They've made me feel more confident and radiant than I have in years. Thank you Kavitaa, Destinee, and Juliana -- you've created something truly special! I'll be back again and again.

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    LA ViE MD - Botox Results

    Botox Results

    LA ViE MD - IV Vitamin Infusion Therapy

    IV Vitamin Infusion Therapy

    LA ViE MD

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    Revive Med Spa

    Revive Med Spa

    4.8(56 reviews)
    0.3 mi

    I began receiving treatments at Revive Med Spa in July 2026, and I have had the pleasure of working…read morewith NP Annette Villacarte. My current treatment plan includes Morpheus8 radiofrequency microneedling for my face and neck. I will be the first to admit that I am not particularly brave when it comes to pain, so choosing a clinician who is patient, attentive, and reassuring was very important to me. I am genuinely grateful that I chose Annette. She has been absolutely amazing throughout the entire process. Annette takes the time to listen carefully, answer my questions, and respond thoughtfully to my concerns. Her warm and pleasant personality immediately puts me at ease, while her professionalism and ability to get the job done inspire confidence. She creates an environment where I feel heard, respected, and well cared for at every appointment. I am already excited about the results that are beginning to develop, and I look forward to seeing my continued progress. Based on the quality of care I have received, I hope to remain a client of Revive Med Spa for many years to come. Thank you, Annette, for your kindness, patience, professionalism, and exceptional care. You are truly appreciated!

    I was really excited to try this place, especially because they were advertising a special…read more Unfortunately, it ended up costing more than what I've paid at other providers in the past. The biggest disappointment was the result. I wasn't happy with how my Botox turned out, particularly in my forehead, which has looked noticeably off ever since. I chose not to go back because I didn't feel confident in the outcome and didn't want additional work done there. I'm currently waiting for it to wear off, but the issue was obvious enough that even my sister immediately noticed and asked, "Who messed up your Botox?" That was pretty discouraging to hear, but it confirmed that what I was seeing wasn't just in my head. My Botox all has faded after 2 months which has never happened. Worst experience ever and most I ever paid :(

    Photos
    Revive Med Spa
    Revive Med Spa
    Revive Med Spa

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    SEV Laser - laser_hair_removal - Updated September 2026

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