TAV Air came at the behest of our "property manager" to fix destroyed ventilation, which was wet…read moreand covered in mold. They did this work without proper mold remediation specialists, associated equipment (like tents, etc.) and they did not bring adequate drop cloths to cover our furniture, rugs or belongings, resulting in the depositing of mold and mold spores all over our fabric furniture and rugs, never mind throughout the air in our home. We will need to dispose of all of these expensive, impacted items, as we are currently suffering from allergic shock/ anaphylactic shock, with multiple trips to the ER. Can't safely bring these items-- and the mold potentially on/ in them-- with us to our next home. Ethically, I think TAV Air should have declined to do this work when they saw clear signs of water damage and mold, deferring to a certified mold remediation specialist with the proper permits from TDLR. Serious ethical issue, resulting in immediate health issues for me, my husband, and our dog.

This is one of the few honest HVAC places left in the Austin area. Pablo and his guys did a…read moretremendous with a price that honestly could not be beat (and I called around to a number of different places to compare). They were extremely thorough and even went out of their way to try to fix an additional unit in my house. Highly recommend.

Fast response time (on site the next morning), reasonable pricing, had the needed equipment already…read morestocked in his truck, honest and helpful technician, informed me of additional services offered, but was not pushy. I will use again!

Very very Expensive! They not only charged $96 for diagnose fee, but also they charged $285 for a…read morecapacitor, which is sold for $30 on Amazon, exact the same one, same model, same package. I can understand you want to make money, but 9.5 times of the price of the same product? That's not decent at all. I would not recommend this company to anyone!

I've been working with Citywide for a few years now both for my house and to refer to my real…read moreestate clients. They've come out so promptly each time and have had the cold air back up and running. Most recently, Steve came out to a client's house in Kyle after we had been working all day in a 90+ degree house where we had to go outside just to cool off. It was ridiculous but Steve came out the same day and got it fixed. Thank you!

City Wide Services is a highly reputable company that provides attentive and honest customer…read moreservice. Mike and his team have provided support for our HVAC for a couple of years and they have always been respectful and gotten the job done to keep us cool in the summer and warm in the winter. We really appreciate their professionalism and how they communicate complex issues in easy to understand terms. Recently they replaced our whole system and were thoughtful in the problem-solving process to help us with the most efficient and economical way to do it. They were interested in making us happy instead of just making money. Thank you City Wide Services for the quality workmanship and the neighbors-taking-care-of-neighbors attitude.

Air Zone has always taken good care of my Heat Pumps. They are super nice folks to deal with,…read more honest and dependable. They installed all my equipment when my old ones died and my home warranty suggested them. They have done a good job of maintaining it. Roger always brings a smile when he comes.

G The message you included was: Jerry was friendly, professional, and extremely knowledgeable…read more Clearly very experienced.. went out of his way to explain and answered my questions

We had a fantastic experience with The Coolest . From start to finish, their team was professional,…read moreknowledgeable, and extremely responsive. They clearly explained our options, helped us choose the right system, and never pressured us into unnecessary upgrades. The installation was smooth and efficient. The crew arrived on time, worked neatly, and left everything clean once the job was completed. You can tell they take pride in their workmanship. What really stood out was their pricing. It was fair, transparent, and competitive compared to other quotes we received, with no hidden surprises. If you're looking for reliable service, quality installation, and honest pricing, I highly recommend The Coolest. We're very happy with the results.

Dagan, the technician we had from Coolest LLC, was excellent! He provided clear explanations for…read moreeverything. He did not try to upsell any dubious add on products like "UV lights". He didn't recommend unnecessary services, like another company in the area. He was very knowledgeable. Also, the pricing was reasonable compared to some other companies in the area. Thanks Dagan!

I can say a lot of good things about Del's and their installs and inspections…read more However, their Blindspot for me was the Plenum. They did not check it for the new install, and there was mildew in it. I think it should have been inspected and replaced with any signs of mildew or mold. If they had replaced it, I may not have had to get a mold, remediation done a year after install. for a new install : Make sure they check or automatically replace the Plenum; Check the bucket under the grill in the ceiling closest to the AC and look for mold or mildew, especially if your ducting is old. I think it should be a courtesy, but I understand if it's branching into another area, but it would've helped me out a lot.

We used Del's for many years, and while the quotes they gave us were not always competitive, we…read morestayed with them. They are overall competent and personable. A few days ago, a technician came for our annual AC checkup. The technician also left a list of repairs required "immediately" for $4.5K. Our units are working normally, so techs from two other companies came for a second opinion. They identified "required" repairs as not needed including installation of optional features we never asked for.

This company is truly amazing. They work hard to resolve issues and troubleshoot way beyond the…read morenormal "oh I think it's a freon leak so replace it". I love their dedication to the skill and craftsmanship of HVAC related work. These guys and gals are the best there is!

DO NOT DO BUSINESS WITH THIS COMPANY. They do not properly identify what is needed for a successful…read moreinstall, and do not properly address issues when they arise. Sorry for the long review...but please read on to hear my horror story with this sorry excuse of a company. I don't normally write reviews (good or bad), but my poor experience with this company cannot go unheard. I feel obligated to warn others of their frankly criminal business practices. I originally called them out to take a look at my old HVAC that was no longer producing cold air. They identified the Freon was low and filled it back up. Worked well for a bit, but then got low again...indicating their was a leak in the system. The unit was so old, we decided to replace the unit instead of fixing it. The new unit was installed, but not without issue. I chose what they described as their go-to brand - American Standard. Apparently their technicians do not know how to install their go-to brand, because it took several days and several different technicians to get the install completed. A year later, the unit began tripping the breaker any time it went to the 2nd stage. Took them 3 days to come out (when approaching triple digit temperatures), charged $150 service fee and $450 in parts and labor to add a capacitor to the setup (a $50 part and about 10 minutes of labor). Did not fix the problem. Tech came out again, and said it seemed to be an issue with the breaker and that I needed to call an electrician to diagnose and solve the problem. Ended up paying $300 for an electrician to come out. When he took a look at the install, he was flabbergasted. He could not believe what he was seeing! He identified the unit was installed on an aluminum electrical line, that was severely undersized for the unit installed. He said no respectable company would EVER do this kind of shotty work. He said replacing the electrical line would likely cost a couple thousand dollars, since it was on the other side of the house. When I called Smart Air to let them know of the situation, the dispatcher was very dismissive. She said she would have their lead install tech follow up with me, but of course I never heard anything back... That is when they went dark despite several additional attempts on my part, and broke communication with me entirely. I ended up having to pay an electrician to run the new line on my own dollar - several thousand dollars - and now I'm finally back up and running.

Great service, tech was prompt. I am sure to be calling upon them again as needed. Tech explained…read morewhat he was doing.

Our upstairs AC stopped working the day after Christmas (with guests at our house). These guys came…read moreout on a Saturday afternoon and quickly diagnosed and fixed the problem. Communication was excellent, technician was courteous and professional, and work was completed quickly with no mess inside my house. They also mentioned a couple of other maintenance items that we need to consider down the road, but there was no hard sell. I highly recommend them - thanks to Robert B for coming out.

They do not take care of their customers. Do not expect a timely response. Filed a wrong reportread more

I received exceptional service from Capitol Cooling. Based on inaccurate information, I requested a…read morequote for a new furnace. Instead, I got an honest and accurate assessment of the problem and a repair at a fair price. The tech was an excellent communicator, on time, and did very good work. While other companies were quoting me pricing for a new system, I am grateful that C Cooling took the time to evaluate my system and make the recommendation and repair that was best for me. Zero complaints. Highly recommended.

They do not service my area but they were extraordinarily friendly, punctual, and professional in…read moretheir Communications.

Long overdue review. JBG replaced our entire HVAC system last September and cannot recommend them…read moreenough. At a time where we are seeing Private Equity buy up many home service providers and overcharge their clients, it was a pleasure working with this family-owned business. Not only did they come in under other quotes received for comparable systems, they offered flexible financing and great customer service. Installation was quick and smooth and have had zero issues.I recommend these guys to anyone I know needing HVAC service.