I had a great experience with Centex Thermal. The crew, Brent and Sergio replaced the ductwork in my home, replaced existing grills/registers, relocated some vents, blew in new insulation, and took care of various other energy efficiency improvements for me (weather stripping, etc). Brent did a great job, taking special care to preserve my baseboards/molding when opening up part of the wall to make space for a return air extension.
They also handled the duct airflow balancing and leakage testing which is required to get rebates from the city. They were polite, efficient, and cleaned up well after themselves.
During airflow balancing, these guys actually identified multiple problems in my newly installed HVAC system (which was improperly installed by a different HVAC contractor), resulting in multiple trips for them back to my property to finish the job once the HVAC installer finally got it right. Had it not been with the Centex Thermal crew, I would have never known that my A/C system wasn't operating the way it was supposed to.
What I'm most impressed with, however, is that the company owner, Shannon, called me directly and took ownership of the issue, getting the HVAC folks back out to get everything resolved and assuring me they'd make everything right. And they did.
5-stars. read more