Air Zone Heating and Air Conditioning

(53 reviews)

Tav-Air came by quickly and repaired the AC. Thankful for their prompt response and service. All…read moreyou could want in an AC repair service.

Super fast service and excellent communication from start to finish! These guys were incredibly…read morefriendly, professional, and true wizards at what they do. They got my air conditioning working better than ever, and the difference was noticeable immediately. Thank you for the outstanding service--you guys are our heroes! Highly recommend!

Always Local Heating & Air Conditioning

4.7

(68 reviews)

Fast response time (on site the next morning), reasonable pricing, had the needed equipment already…read morestocked in his truck, honest and helpful technician, informed me of additional services offered, but was not pushy. I will use again!

Very very Expensive! They not only charged $96 for diagnose fee, but also they charged $285 for a…read morecapacitor, which is sold for $30 on Amazon, exact the same one, same model, same package. I can understand you want to make money, but 9.5 times of the price of the same product? That's not decent at all. I would not recommend this company to anyone!

Citywide AC & Heating

4.5

(73 reviews)

I've been working with Citywide for a few years now both for my house and to refer to my real…read moreestate clients. They've come out so promptly each time and have had the cold air back up and running. Most recently, Steve came out to a client's house in Kyle after we had been working all day in a 90+ degree house where we had to go outside just to cool off. It was ridiculous but Steve came out the same day and got it fixed. Thank you!

City Wide Services is a highly reputable company that provides attentive and honest customer…read moreservice. Mike and his team have provided support for our HVAC for a couple of years and they have always been respectful and gotten the job done to keep us cool in the summer and warm in the winter. We really appreciate their professionalism and how they communicate complex issues in easy to understand terms. Recently they replaced our whole system and were thoughtful in the problem-solving process to help us with the most efficient and economical way to do it. They were interested in making us happy instead of just making money. Thank you City Wide Services for the quality workmanship and the neighbors-taking-care-of-neighbors attitude.

The Coolest

(164 reviews)

The technician arrived right on time and quickly diagnosed and fixed the issue. Since I wasn't able…read moreto climb into the attic to replace the A/C filter myself, I asked if he could help. Without hesitation, he said, "No problem," and replaced the filters for me as well. Overall, it was a very pleasant experience. The technician was professional, courteous, and efficient. I would definitely call this company again and would highly recommend them.

Great cool company and staff. Mr. Rigo and Mr. Caleb and one other Mr. who assisted, installed a…read morenew HVAC system. The staff is very knowledgeable and friendly. Give them a try. You won't be disappointed.

Del's Heating & Air Conditioning

4.5

(87 reviews)

I can say a lot of good things about Del's and their installs and inspections…read more However, their Blindspot for me was the Plenum. They did not check it for the new install, and there was mildew in it. I think it should have been inspected and replaced with any signs of mildew or mold. If they had replaced it, I may not have had to get a mold, remediation done a year after install. for a new install : Make sure they check or automatically replace the Plenum; Check the bucket under the grill in the ceiling closest to the AC and look for mold or mildew, especially if your ducting is old. I think it should be a courtesy, but I understand if it's branching into another area, but it would've helped me out a lot.

We used Del's for many years, and while the quotes they gave us were not always competitive, we…read morestayed with them. They are overall competent and personable. A few days ago, a technician came for our annual AC checkup. The technician also left a list of repairs required "immediately" for $4.5K. Our units are working normally, so techs from two other companies came for a second opinion. They identified "required" repairs as not needed including installation of optional features we never asked for.

Smart Air Cooling & Heating

(167 reviews)

This company is truly amazing. They work hard to resolve issues and troubleshoot way beyond the…read morenormal "oh I think it's a freon leak so replace it". I love their dedication to the skill and craftsmanship of HVAC related work. These guys and gals are the best there is!

DO NOT DO BUSINESS WITH THIS COMPANY. They do not properly identify what is needed for a successful…read moreinstall, and do not properly address issues when they arise. Sorry for the long review...but please read on to hear my horror story with this sorry excuse of a company. I don't normally write reviews (good or bad), but my poor experience with this company cannot go unheard. I feel obligated to warn others of their frankly criminal business practices. I originally called them out to take a look at my old HVAC that was no longer producing cold air. They identified the Freon was low and filled it back up. Worked well for a bit, but then got low again...indicating their was a leak in the system. The unit was so old, we decided to replace the unit instead of fixing it. The new unit was installed, but not without issue. I chose what they described as their go-to brand - American Standard. Apparently their technicians do not know how to install their go-to brand, because it took several days and several different technicians to get the install completed. A year later, the unit began tripping the breaker any time it went to the 2nd stage. Took them 3 days to come out (when approaching triple digit temperatures), charged $150 service fee and $450 in parts and labor to add a capacitor to the setup (a $50 part and about 10 minutes of labor). Did not fix the problem. Tech came out again, and said it seemed to be an issue with the breaker and that I needed to call an electrician to diagnose and solve the problem. Ended up paying $300 for an electrician to come out. When he took a look at the install, he was flabbergasted. He could not believe what he was seeing! He identified the unit was installed on an aluminum electrical line, that was severely undersized for the unit installed. He said no respectable company would EVER do this kind of shotty work. He said replacing the electrical line would likely cost a couple thousand dollars, since it was on the other side of the house. When I called Smart Air to let them know of the situation, the dispatcher was very dismissive. She said she would have their lead install tech follow up with me, but of course I never heard anything back... That is when they went dark despite several additional attempts on my part, and broke communication with me entirely. I ended up having to pay an electrician to run the new line on my own dollar - several thousand dollars - and now I'm finally back up and running.

Greg's Heating and Air

(173 reviews)

The tech was polite, on time and very thorough. I would recommend for sure…read more I will likely hire them for a new system install.

I scheduled an appointment with Greg's heating and air and their technician came out. Charged me…read morethe fee to come out and another fee to clean the coils of my a/c to check pressure of my refrigerant. Told me everything was fine and fed me a line that they changed a setting to make the A/C pull air less often outside the system which I googled later couldn't find anything on. Tinkered around for a while then left saying system would cool off in a couple hours. It's morning and the a/c is hotter inside than it is outside. Waste of money.

Capitol Cooling

4.3

(6 reviews)

They do not take care of their customers. Do not expect a timely response. Filed a wrong reportread more

I received exceptional service from Capitol Cooling. Based on inaccurate information, I requested a…read morequote for a new furnace. Instead, I got an honest and accurate assessment of the problem and a repair at a fair price. The tech was an excellent communicator, on time, and did very good work. While other companies were quoting me pricing for a new system, I am grateful that C Cooling took the time to evaluate my system and make the recommendation and repair that was best for me. Zero complaints. Highly recommended.

JBG Heating & Air Conditioning

5.0

(45 reviews)

On a Sunday (after 7/4/26) Bladimir came out within 30 minutes of being called. Found the problem…read moreimmediately. Had the part on-hand! Within 20 mins., unit was fixed. Had outside unit double checked also, no problems. They are definately my go to company now. I will tell all my realty/realtor friends.

Good business. I never felt like i was being upsold or that I was being pressured into doing…read moreexpensive repairs or replacements. All of the advice given was practical and honest. I will be calling them again for future a/c issues

Fireman Dryerman

(89 reviews)

It's always a great experience having John come out to our home and perform our dryer vent cleaning…read moreservice. He's friendly & thorough and he even provides us with the before & after results of the cleaning. Highly recommended!!

If you notice that your clothes take too long to dry completely, like two cycles, then it is time…read moreto have your dryer vent cleaned. Our vent has a few turns before venting through the roof, so this vent run is prime for catching lint. Based on the number of 5-star reviews, I selected Frieman Dryman. The online scheduling App is easy to use. Once you reserve an appointment, you will receive notifications regarding your appointment, including identifying your fireman serviceman. He arrived on time and was in and out in less than 30 minutes. As others mentioned, you are shown the amount of lint that is removed. They are priced competitively, and their customer service is exemplary. Call these guys for service before they have to return with flashing lights and sirens!

Lady Bird Air Duct, Chimney, Dryer Vent

See more unrecommended reviews

(55 reviews)

This review is for the follow up customer service I received from Omer. I appreciate how he took…read moreaccountability for the oversight of cleaning the roof portion of my dryer vent however, neither of them going in and getting the inside of the house portion. I'm very happy with the customer service I received and communication was excellent. I will not hesitate to use them in the future.

Everything from start to finish was top notch. From the beginning they got back to me right away,…read moreanswered all my questions, and when the technician arrived he explained everything. I only had our dryer vent cleaned and some hose replaced but he still went into the attic to inspect the line. The only thing I wish they would have done, was removed the lint filter and cleaned as well. But would definitely use again.

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Lonnie B.

9 years ago

I am very pleased to announce that I received exceptional, quality, service from the fine service technician Caleb who arrived at my residence on time and called in advance to confirm the time of his arrival which again was punctual. More importantly, our A/C Unit wasn't working properly for the last three days, blowing hot air and the temperature inside the house was in excess of 91 degrees. Caleb was able to ask questions about what the unit had been doing, and was expeditious in diagnosing and repairing our dilemma. Cold Air At Last!! Thank you very kindly Mr. Caleb for repairing our A/C Unit and for answering the plethora of questions regarding the same. Caleb is an invaluable asset to Air Zone and they should be extremely proud to have him as a team leader, who is professional, polite, proficient, and well mannered. He should be commended and applauded for his outstanding work ethics and attention to detail. Most Sincerely Yours, Shirley A. Brown read more

Jean J.

12 years ago

Alex and his crews are great to work with. The things set this company apart from others are how they approach the repairing. They are trying finding the best way to fix the problem without incurring the high costs of customers. I have an 2001 AC system broke down due to the Freon leaking at evaporator coils & the entire evaporator coils was needed to replace. Because the original model is no longer produced we have to use an updated model coils with a different overall size. To fit the new model to the old spot, the modification costs vary depending on how the repairing company does it. Alex worked around it and tried very hard to fit the new coils into the old spot by modifying old coil case so that we would not need to pay a higher cost to do a major modification. This cuts our repair cost to half. Thanks Alex & his crews for caring of customer benefit instead of just earning the money. I will use his services in the future. read more

Laura S.

4 years ago

We have had over seven visits to our home over the past two years by air conditioning companies to try to repair our poor air flow problem. We paid them thousands of dollars with no improvement. Air Zone came and identified all the issues on the first visit (which was the same day that we requested service), and the next week was able to fix all the issues in one visit. They did an incredible job! The first evening with the new damper system was amazing! Our home hasn't had cool air flow like this in the 8 years we have lived here. Their prices are fair and their workmen work very hard and they know what they are doing. They are careful to clean up after themselves and they are very thorough. They even corrected faulty installation work done by previous air conditioning companies. My daughter is a realtor and I'm going to tell her to only send her clients to Air Zone! read more

Mark C.

7 years ago

My previous system has been on borrowed time for a couple years - I tried to have it checked/cleaned (by Air Zone) when I moved in but the coils were about solid and beyond help. Goodman system, installed ~2001. I had an estimate from Air Zone around 18 months back, so I asked them to freshen the quote to see where I was. It actually came in $100 lower (still Goodman system - hoping it lasts as well/long as the first one), went a head to schedule it - 2 days later (Saturday) Sergio and another fella showed up. They laid down a cover for the flooring, then went at it. They had the new system in and working 3 or so hours later (ambient temps were on the cool side but worked out for me - no temp problems during the change out. No problems cropped up after they left. Alex kept me up from the quote to completion, very timely and helpful. read more

Victoria H.

5 years ago

This company is very professional, and the technician we had was great. Communication from the dispatch was a step above with both scheduling (they came on a Saturday within 24 hours of contact) and sending us a link to the map to track where the technician was coming from once we confirmed the appointment. This was pretty impressive! Aaron, the technician, did great work. We had a clog in the upstairs hvac system. First he went over all the hvac outdoors and inspected the downstairs system beneath the house for issues. He unclogged the upstairs hvac. He also found another issue where the pvc riser was not actually connected and couldn't be due to improper fitting. He replaced all those parts, and it was very professionally done. I was very happy he found this because it had been leaking very slowly. I recommend this company. read more

Mari P.

12 years ago

I am pleased and grateful for the services, I received from AirZone, "Alex is always extremely courteous and professional. Before getting started on the job he really takes the time to assess the entire issue; Alex gave us a reasonable rate with no extra parts or labor that wasn't needed. " Alex also took the time to teach us proper maintenance on the AC unit (i.e. how to clean/replace air filter) he went over and beyond our expectations and did not have to. They've always treated us fairly and explained things very clearly. I will not hesitate to call AirZone again for their services and upkeep of my Air Conditioning unit, if the need arises. "We are now a customer and we will recommend AirZone to our friends and relatives." - Samuel Gonzales (City of Austin Employee) & Maricela Gonzales (Hays CISD, Employee) read more

Jim W.

6 years ago

I'm a residential property manager in Austin TX managing about 170 individual properties. I started using Air Zone about six months ago and have been very pleased. They are almost always able to get to my properties the same day as the tenant puts in a repair request, even on the weekends! Also, I can get office staff anytime I need to communicate with them, including weekends! I like it when my vendors work as hard as I do! Air Zone has a great system to acknowledge repair requests and to keep the tenant informed about the arrival time of the Tech. Their prices are very competitive. When I started using them I competed them against other providers and they were the least expensive for unit replacements by hundreds of dollars, while still providing excellent service. I am very happy with Air Zone! read more

Dorothy F.

7 years ago

Air Zone was scheduled through my home warranty company. Caleb came out on the same day that I called the warranty company to schedule my air conditioning tune-up. I had lots of questions about how the system works, and Caleb took the time to answer all of them, making sure that I understood as he worked through the (numerous) problems the previous homeowners had not addressed. He explained how my choices on how to proceed could affect my overall cost, and pointed out the advantages to keeping my current system rather than completely replacing it. He worked through the timeline of submitting paperwork to my warranty company through to the expected replacement date of broken parts, and was a pleasure to work with. I look forward to working with Air Zone again when they return to fix my system. read more

Mark A.

8 years ago

It's never a good time for an AC to go out and, of course, it's always in the middle of summer. Air Zone to the rescue! They showed up in a timely manner, diagnosed the problem and came the next day to fix the issue. I had an older system and decided to replace the whole system, having had numerous problems in the past. Pricing was extremely competitive and they came the next day to do the work. They worked clean and efficiently under blazing hot conditions. I highly recommend this HVAC company to do your work. There are so many sub par companies out there, and this one far exceeded my expectations. Alex answered his phone and all of my questions. He took time to explain the merits of all available systems. Make AIRZONE your first call. read more

Paula J.

4 years ago

Daniel is a wonderful technician. I love how thorough and knowledgeable he is. In the Spring he conducted an AC tune up. Took pictures and showed me that my capacitors were weak and suggested I replace them. Asking him what would happen if I did not, he said my AC wouldn't make it through the summer. That was enough of an answer for me...I replaced them. Fast forward to the summer, a lot of my neighbors were posting that their capacitors had gone out and that it'd be weeks before they would have AC again. Super grateful to Daniel for providing me great service, his expertise in HVAC is irreplaceable. I request Air Zone twice a year for my HVAC tune ups through my home warranty. Highly recommend this company!! read more

Paul Y.

7 years ago

I'm always nervous using a new service company. I was blown away by the professionalism and competence of the entire crew. I received a call back from scheduling quickly and they were always responsive to any needs that came up. The technician worked to come out in less than 24 hours from my original call regarding my AC going out. I know he had had a long day but he made us a priority. he did a thorough assessment and found the issue, which ended up being much cheaper then it could have been. I appreciate their honesty in resolving my issue. From the point they were notified to the point I had a repaired unit, it was less than 24 hours. I can't say how grateful I am. It was a wonderful experience. read more

Maria E.

13 years ago

Professional, courteous and knowledgeable! I contacted Airzone after I noticed that my unit was turning off and on. I got worried due to the fact that I have 2 dogs at home daily. I contacted them in the morning and they were able to send a tech over to check out my system. Roger arrived, looked at my AC and immediately found the problem. They explained what was creating the problem and how to prevent it from happening again. I was so grateful they were able to respond so quickly, not to mention their prices are very reasonable. I was so happy with them that I have referred them to my friends. He has done work for them and they are extremely happy with their expertise. read more

Alan B.

5 years ago

I have to say that Roger at Air Zone was amazing. Very kind and informative. I had another company mess up my wiring and went without AC for two weeks. Our cat had to have surgery and cash was running thin during this pandemic. The other company wanted to charge us "on the side" after messing up. Roger came in and noticed the problem in seconds. He was able to get my wife and I some cold air until parts came in and fixed the problem with a smile. Well under the mask that is. Thank you Air Zone. My wife and I will always recommend you to anyone we know. Keep up the good work and promote Roger he is what a customer dreams of when sweating and needing honest answers. read more

Eddy L.

8 years ago

Air Zone responded to a warranty work request to check a 26 years old AC unit which the compressor was not running when I turned on the AC unit. The technician determined that the compressor was dead and needed to be replaced, as well as the indoor unit since it was not compatible to the R-410A freon. Alex submitted the paperwork to the warranty company to obtain the authorization within two days. On the installation date, Air Zone technicians arrived on time and immediately started to work. In five hours, a brand new AC system was installed. The technician kept the job site clean and neat and knew exactly what to do. Highly recommend Air Zone. read more

Glenda C.

3 years ago

Jerry and his helper were great! I can't speak to their pricing, since I live in a rental property. They responded immediately to my maintenance request (filtered through the property manager) and came promptly to address the problem. The problem, for the record, is my AC unit that apparently every so often decides not to function. This time it was wires that didn't stay connected. Jerry replaced the clips holding them and replaced my AC filter while he was in there. He's very courteous, very low-key (which is a plus for me, since I get stressed out easily), and very knowledgeable. I would call on him even if I owned the house! read more

maria e.

15 years ago

Thanks Alex for taking care of my AC problem. I had tried 2 other big name companies, and still they could not get it right. You came highly recommended by a friend of mine and you did exactly what she said. You guarantee to fix it right the first time. Your prices were very reasonable an your customer service was over the top. Thanks again for getting us back on track. I also am glad I took advantage of your maintance program. Good to know you will keep my AC and heating in proper order. Keep up the good work. Also, thanks to your staff for their prompt and awesome customer service. Wil E read more

Jim C.

7 years ago

I have used Air Zone ever since we moved to Austin in August 2017. I find them to be very professional. They arrive on time, perform their work and answer any questions I may have. They communicate via email indicating when they are coming and provide a picture of the technician before he arrives. I always ask for their technician Jerry because he always does a great job. They are affiliated with American Home Shield and Landmark home warranty services. If they find anything coverable by the warranty, They call the company to open a ticket, and they fix it while on the service call. read more

Wil E.

14 years ago

AirZone and its techs were life savers this weekend. My AC went in the middle of the night, and due to having a new born baby in the house, it was crucial we get someone out to our house ASAP. I called AirZone at 8 a.m. sharp, they were over at my house within the hour. Not only did they give me an excellenct price but they did a great job. They were professional and explained what caused our AC to go out, they also told us about their maintance program which we decided to go ahead and take. This will keep our unit working properly and also keep costs down in the future. Thanks Airzone! read more

Marvin D.

14 years ago

My A/C failed. A crook was referred to me. He came 3 times, replaced parts and charged me. My a/c still didn't work and he told me I needed a new system. I called AIR Zone for a second opinion. Alex came the following morning. He replaced the wrong parts that had been installed and had my a/c working in 1/2 hr. He also installed and updated digital thermostat and came back to add a lubricant/sealer for a longer trouble free life. Alex was prompt. professional, fast, courtious and gave me a Sr. discount!! It doesn't get much better. Marv D. The Park at Steeplechase, Kyle. read more

Jack H.

12 years ago

Texas weather this year has been crazy! Cold one day and hot another. My A/C went out so I called Air Zone thru a referral I received thru a Friend. They showed up on time and got straight to work. I know a little on Air Conditioning and how it works so the guy told me what was going on and I knew he wasn't trying to cheat me or sell me on Stuff I didn't need. Pricing was very reasonable since every place here in Austin has gone up so much because of the increase of people moving here. I would recommend this company to anyone out there looking for cheaper and great A/c Service. read more

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Have you heard your current AC make a small boom? We have…read more I'm grateful we called the right company to help because high temps and high humidity in a two story house is unpleasant to say the least Strategic Air was prompt in answering our call, had friendly service, and expedient in sending someone out. Our unit was 13 years old so her time was done, and now we have a new one that's heavenly. My biggest concern was getting it replaced quickly as we didn't know what to expect (delays due to delivery or too much demand). We had a new one the next day after diagnosis and I'm incredibly impressed at how seamless the whole process was. Highly recommend

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CJ! Saved my life literally my 5 year old great niece has sickle cell anemia and has heat…read moreintolerance. He went above and beyond to ensure that I had AC as quick as possible and even changed my air filter for me. I highly recommend this business they are friendly and very personable and professional!!! I had a great experience!!!

From the very first conversation with Bryan to the moment CJ restored the comfort of a cool home…read morefor our family, our experience with Bee Comfortable was exceptional. I was nervous about the diagnostic process, but CJ was incredibly thorough, leaving nothing unchecked. He was honest, professional, and took the time to explain everything clearly. Don't waste your time searching elsewhere -- with Bee Comfortable, you've found a company that truly cares about bringing comfort and peace of mind back to your home and family.

Air Comfort Systems

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Carlos is prompt, responsive and extremely fair We had him…read morelook at what we thought was an HVAC issue. He diagnosed it as a water heater issue and charged us nothing for that

Blue Sky Heating and Air

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Blue Sky was critical to me earlier this year in July when BOTH units in my new house died. The…read moretechnician was able to get out to my house ASAP for the initial call and then got me on the schedule quickly for the replacements. I really appreciated that with our hot summer. The installers made quick work with the new units. The CSRs I interacted with were also very kind to deal with. One thing that was very helpful was that they handled the registration certificates.

Amazing, amazing professional installation by Khai and his partner we love out new furnace and and…read morenew quiet box outside Joyce on top of her game furnace inside super quiet too the guys were super polite and knowledgeable they took the whole day which Joyce aware us about it they weren't rushing with install they took them time to do proper install, I will definitely recommend Blue Sky Heating and Air conditioning!

The Coolest

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Ideal AirCare Heating & Air Conditioning

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High quality service with no baloney or overcharging!!! Locally owned small business with honest…read moreand capable technicians. Reliable in showing up as arranged, as promised. We've been customers since 2007, have referred this business to many, and everyone we referred to Ideal has also reported back the same reliable and honest consumer experience. Owner has educated us about simple things we can do to maintain our HVAC systems at home to avoid catastrophic failures that put us in an emergency/urgent situation.

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