I have rental properties and this company is always very quick in taking care of whatever needs I…read moremight have. Last service call was gas stove leak. They were able to repair and save me from buying a new unit. Have used them for AC's many times.

Very pleased with On Point. When they had to reschedule they let me know. The repair person knew…read morewhat he was doing and did it well. The price was fair. Would gladly do business with this company in the future. Highly recommend.

Sean was our technician today, and he saved us right before the 4th of July holiday. He was…read moreextremely thorough, running check after check to ensure the problem wasn't with our air conditioner but rather a plumbing issue. Sean is very knowledgeable in his craft, and it is evident that he genuinely cares about providing excellent customer service. My wife and I can't say enough about his work ethic and professionalism. Wilson's Heating & Air is fortunate to have an employee like Sean, as he represents the company with pride, integrity, and exceptional skill. THANK YOU, Sean, for all your hard work! We truly appreciate everything you did for us. Happy 4th of July!

My tech went above and beyond! Very thoughtful and conscientious. I would definitely use this…read morecompany again!

We just for a diagnostic and quote from Jack J. He we amazingly professional. And very likeable…read more Even our cat liked him and he only ever hides under the bed when company comes but he simply adored Jack. The diagnostics were well-documented and photographed. He walked us through everything in detail and answered all our questions. He issued a quote in a very timely manner, broken down by line item, and he walked us through it in detail. He even helped us learn the end date of our warranty. He could not have been more thorough or professional.

Our Villa needed special attention in the sink/dish washer area of our home on a Sunday!! I was…read moreable to easily go on line and book an early appointment. Monday morning, I got a call from Parobek Plumbing, who assured me that although they were booked solid, they would do their best to send one of their experienced technicians. Within several hours Waylon was on his way to give us a true inspection of issues. He gave us three different options to meet our needs and as soon as we gave the green light, he was working as fast and efficient as possible. My wife felt relieved that within several hours, Waylon had tested our system and was ready to wrap it up!! He also gave us a bid on several other projects we had held off on and look forward to booking Waylon again in the future with some of our bigger projects. I highly recommend Parobek Plumbing & AC.

Found myself in a pickle when the capacitor went out. Called Blue Ribbon and they were able to…read moreschedule me in same day. Technician James came and took care of the capacitor and checked the system. Great technician!

Update. Amanda from…read moreblue ribbon reached out and they sent out people to fix the system, we were still charged $500 (the amount agreed to before the big issues), so we revived nothing for free, but the system was repaired and is now running. Amanda did a good job communicating, it would have been good to work with her over William from the get go.

My rep Donny was sure to let me know what I would need (the condo I bought did not have a carbon…read moremonoxide detector on the floor connected to the garage), as well as other options that were not necessary, but he could do if I wanted. He ended up having a compatible detector with him in his van, so he was able to install it during the same appointment. Price was very reasonable, so I was happy to have him take care of it.

We paid nearly $600 for an AC repair, and my system failed again within 30 minutes of the…read moretechnician leaving. Thirty minutes. Let that sink in. The technician returned the next day and, instead of standing by the original repair, blamed the attic's humidity and tried to squeeze another $300 out of me. After charging me nearly $600 the day before, they wanted even more money for a problem they clearly failed to fix the first time. Eventually, the technician repaired it again at no charge. Unfortunately, that "repair" was just as worthless as the first one. I also requested an itemized receipt so I could submit the repair for warranty reimbursement. They never sent it. No follow-up. No professionalism. No accountability. Now, only one week later, my AC is out AGAIN. So, to recap: * Nearly $600 spent. * AC failed within 30 minutes. * Attempted upsell for another $300. * Failed to provide the requested documentation. * AC failed again a week later. This company took my money, failed to properly diagnose or repair the issue, tried to charge me more when their repair didn't work, and then disappeared when I needed paperwork. If you enjoy wasting money, sweating, and dealing with excuses instead of solutions, then Honest Air Conditioning is the company for you. Otherwise, save yourself the frustration and call another company.

The AC was not cooling enough and Wilmer came by immediately and diagnosed that coil was leaking…read more He kindly gave me a couple of quotes with different options. We had to wait until the part to arrive in, but the fix was prompt. He also made sure the compatibility of the part with the new refrigerant, paying attention to details. The pricing was reasonable and competitive and the communication thoughout was very responsive. Professional and high quality service and I highly recommend them.

Come out on a Sunday. Fixed the AC and cooled down house quick! Very professional and knowledgeable…read moretech.

I've used Frank twice now. Both times he was punctual, friendly, honest and helpful. He gave me a…read morerough estimate before the visit and the price made sense. But before he came out I noticed the unit didn't seem to be working right. He could have royally screwed me. He did an amazing honest job. He is the only guy I will trust with my hvac!!!

Came out, serviced the AC, at a good price. No complaints. I will now write out more words because…read moreyelp demands it.

Unable to effectively troubleshoot an issue with our DIY Mr Cool mini-split system and misdiagnosed…read morethe cause. This cost me around $350 with no results. Since my unit was under warranty, it also caused Mr Cool to send out $2,500 worth of equipment that they probably didn't need to replace. After I called another HVAC company out, we determined it was a straightforward leak after pressure test, and the other company fixed the problem. DETAILS: When I put the board into diagnostic mode it gave us a low pressure code. I told this to the Handsome Brothers tech, but turnaround time to troubleshoot was a full day due to slow response from Mr Cool. He said he got a board to equipment comms error when he followed their procedures, so he wrote up that the board was bad. This didn't make a lot of sense to me, so I went back and checked. The board/comms error code is the secondary error you get after the initial pressure error. (Low pressure causes the system to stop due to safety, then goes into board/comms error mode.) Tech probably did not actually start diagnostic mode after system reset, but I wasn't there to see what he tried. I called him over the phone and asked if he did a pressure check. He did not. I asked him to come back. He said he would later, but never called back. Based on this misdiagnosis, Mr Cool sent an entire outdoor replacement unit; however, I called another company out since I don't have a license to handle R-410a refrigerant recharge. They have worked on mini-splits before and were familiar with the Mr Cool brand. The other company's tech ran the same on-board diagnostics, verified that it was a low pressure code, and verified that the board comms error happens later as a side effect. To verify the root cause of the low pressure code symptom, he ran a pressure check and found that the leak was on the bottom fitting. Rain had gotten trapped in the covering, pulled down the copper fitting. He repaired the leak, secured/sealed/mounted the lines to prevent that problem from happening again, and recharged the system. The only reason this is a 2-star review rather than 1 is because Mr Cool's tech support is indeed hard to get hold of, not responsive unless you are a squeaky wheel (presumably due to pandemic and other things). But he should not have dismissed the problem as "bad board" after I told him about the low pressure error. I'm not an HVAC tech but I can look things up online, especially when it comes to basic things such as putting equipment into diagnostic mode. I mentioned the low pressure error 3 times and he never followed up when I asked for a pressure check. Had he done so he may have found and fixed the leak, I would have spent less money and time on this problem, and he would have been able to avoid a 2-star review.

I cannot even put into words, my appreciation for Handsome Brothers. We bought our house with a…read morecrappy HVAC system. Every year, we had to have it serviced, Freon recharged, compressor replaced etc. we just couldn't afford to have it replaced, especially knowing we would have to replace all the ductwork as well. We probably had 6 different HVAC companies out here over the five years, but Mitchell from Handsome Brothers stuck out. When we were finally ready to pull the trigger on a new system, we got quotes from five companies. We kept trying to remember the name of Mitchell's company because he really seemed the most straight forward and trustworthy of anyone else we had dealt with. Finally, my Wife started looking through two years of checkbooks and found the check we made out to Handsome Brothers for a service call. I called, and Mitchell came out the same day. Unlike the other companies who sent techs and salespeople out with a flashlight to inspect our ductwork configuration, Mitchell, unafraid to get dirty, dove under the house to personally inspect everything. His quote was just over HALF of the most expensive quote! Of course, there were unforeseen problems and the job took longer than expected. Unlike any other contractor we've dealt with, (been remodeling for five years) we were not charged any extra! Handsome Brothers is the most respectful, accommodating and hardworking group of gentlemen we have EVER experienced. I wish there were more like them. I would HIGHLY recommend them to EVERYONE. I'd say don't even go through the hassle and time waste of "auditioning" other companies. Call Handsome Brothers with confidence and be done!

Ron is an excellent representative for his company. He provided great customer service by…read moreexplaining what he was doing and the cost. We have also used them in the past and received the same great customer service each time. I would definitely recommend them and will use them in the future.

We're called our insurance and they assigned us to the company who could came in 3 days later…read more On a blistering weather day in Tx you got to wait 3 days and 2 nights, that's not fun for us, neither for our cat.:) So I called in again, and ask to expedite our service call. This time we're were assigned to WCU, Brendan. And we're so grateful. Brendan showed up very next day and repaired our fan in A/C unit. He is very professional, friendly, funny and wonderful person. We're so relief and most important our cat is happy, and chilled! Thank you WCU Services! Update. Very next day our stuborn A/C broke again. I called to WCU office, spoke with Teressa, she was great. Brendan show up as soon as he could, and replaced the fan motor. Great people. Wonderful service!

Adan is amazing and he worked on our house multiple times. Very competent and hard working person…read morewith good ethics, I 100% recommend him. However, his office stuff is slow and incompetent. It took me many weeks of relentless calls to get my invoice and warranty. The office woman kept saying she sent it, turns out there was a mistake in my email address but instead trying to figure it out while on the phone she kept insisting she already sent it. The whole time I had a feeling like I was annoying her. But I need my invoice and warranty. We spent almost $10,000 so I needed these for record keeping.

We had Adan Gomez come out to our house to clear out a stubborn clogged drain line and do a routine…read moremaintenance check/cleaning. He exceeded our expectations with his quick work, professional approach, and very fair pricing. He even took care of some things that were not asked for or charged for, because it was easy and the right thing to do. For example he changed out our filter and adjusted the drain line to ensure the slope was in the right direction. All in all, I would definitely call on Mr. Gomez again to service my HVAC system and recommend him to anyone looking for honest, professional, and affordable HVAC service.