I called Apex on a Friday afternoon after my AC started blowing hot air. John made it out in under…read morean hour and had my problem fixed soon after. I appreciated him not trying to hard sell and would recommend Apex to anyone looking for an honest technician.

The Good Apex deserves credit for their emergency…read moreavailability and quick response time. When my A/C failed at 2AM on a Sunday, they were the only company able to come out immediately (I called at least 5 others). The technician arrived promptly, diagnosed the problem efficiently (faulty fan motor on my Carrier unit), and completed the repair within a couple hours, including a trip to source the part from their vendor. The Concerning The final cost was $2,303.60 for what I've since learned should typically cost $700-$1,000 (that is including emergency service fees). While I understand emergency calls command premium pricing, this felt excessive. Additionally, the quoted price increased from $2,000 to $2,303.60 when it was time to pay without clear explanation of the additional charges. My Takeaway Apex delivers on availability and technical competence when you're in a crisis. However, I'd strongly recommend getting multiple quotes if time permits, as their emergency pricing appears significantly above market rate. The convenience of immediate service came at a steep premium that I wasn't prepared for. Would I use them again? Only in a true emergency where no other options exist, and I'd request detailed pricing breakdowns upfront. For future customers: Get clear, written estimates before work begins, and ask about all potential additional fees.

Very happy with FrostyMist's work. They came out in an hour to look at my broken A/C system. I was…read moreapprehensive since I'd had another company come out and not fix the problem but FrostyMist's technician Isaiah came out and diagnosed the issue as a broken blower motor within the hour. The quote to fix was reasonable and Isaiah fixed it and double checked my A/C unit no extra charge. I also appreciate the info Isaiah provided on when I'd need to replace the old unit and suggestions going forward. My A/C is finally starting to cool the house down and I'm grateful. I'll be using FrostyMist going forward for A/C needs.

It was great to work with Felix! He was very responsive, was there within a couple hrs, and got…read moreeverything done quickly. Very reasonable price. Thank you!

Came out, serviced the AC, at a good price. No complaints. I will now write out more words because…read moreyelp demands it.

Thank you to Frank and team for the prompt and great service to get our A/C fixed. Frank responded…read morethe same day on a 90+ degree summer day in Austin and came through and fixed the issue within 20 minutes. He and his team were quick, courteous and efficient. I would hire them again in a heartbeat!

Fast response time (on site the next morning), reasonable pricing, had the needed equipment already…read morestocked in his truck, honest and helpful technician, informed me of additional services offered, but was not pushy. I will use again!

Very very Expensive! They not only charged $96 for diagnose fee, but also they charged $285 for a…read morecapacitor, which is sold for $30 on Amazon, exact the same one, same model, same package. I can understand you want to make money, but 9.5 times of the price of the same product? That's not decent at all. I would not recommend this company to anyone!

Had some AC ducks repaired a while back because of raccoons. They fixed the issue without trying to…read moreadd or upsell. The process was fast and smooth. The price was fair and they let me know what I was paying for.

This company is truly amazing. They work hard to resolve issues and troubleshoot way beyond the…read morenormal "oh I think it's a freon leak so replace it". I love their dedication to the skill and craftsmanship of HVAC related work. These guys and gals are the best there is!

Requested service when A/C stopped cooling overnight in 100+ degree weather; called first thing the…read morenext morning for an appointment. Couldn't get appointment until the following day but someone canceled and got tech to come right on time! The tech, Jarrett, was friendly and explained the process in layman's terms. It made the stressful situation much more bearable.

AC always seems to fail at the worst possible times... when we built our house about 15 years ago…read morewe were lucky enough to have Parobek do all of our plumbing, they were the one sub contractor who I never had to worry about showing up or being on budget, they always nailed both... about 6 years ago they added HVAC to their offerings so when I had problems I wanted to give them first shot at getting my house cool again. Between the professional interactions setting the appointment up and then the absolute treat it was to have Kerry Becker and his helper here taking care of things I can say with 100% confidence I have found my go to for HVAC as well. He inspected and tested everything and then presented 4 options for repair, thoroughly explaining each option and their costs. The work was performed quickly and the only reason I know they were here was because where they were working was cleaner than everything around them. Truly nice to meet professional tradesmen who are supported by a solid local company. If you have HVAC OR plumbing needs, you owe it to yourself to at least talk to Parobek.

I recently had AC maintenance done by Greg's Heating and Air, and I liked their scheduling tool. I…read morecan easily pick a time slot and check details like the technician's name and arrival time in the customer portal. Plus, their prices are great, and their customer service is super helpful. The technician, Zachary, was fantastic! He cleaned my AC unit outside and replaced the parts that were about to fail. Now, our AC runs much better--the air is cooler, and it takes less time to cool our bedroom. I'm definitely going to sign up for the annual plan to keep both the heating and cooling systems in top shape.

The tech was polite, on time and very thorough. I would recommend for sure…read more I will likely hire them for a new system install.

This Team came thru in a pinch on the hottest day of the year....They have an office in Manor and…read moreBastrop...the replacement capacitor was a pretty easy fix...very polite, professional and quick...Also went with their yearly service plan to keep things in line! I have had the same part replaced on an older unit for double the cost...There pricing is very reasonable in my book! Highly Recommended!

What can I say?? We called and spoke to the owner and let us know they would be out the next…read moremorning due to the time we called, late in the evening.. Mike, a friendly and kind young man, showed up with a smile, he explained everything and answered all the questions I had. He even explained how the a/c unit operates. The price was affordable and he was just a polite. I will be following up for a yearly visit to make make sure the a/c unit is operating correctly. Thank you! Please call them and get your a/c unit in working order before problems occur. Stay blessed.

They changed a burnt out Capacitor in my compressor. They were very polite. They were very…read more punctual and knowledgeable and friendly. I give them a 5 star rating. The Compressor is working great now. I would rate the experience as very goo

The AC was not cooling enough and Wilmer came by immediately and diagnosed that coil was leaking…read more He kindly gave me a couple of quotes with different options. We had to wait until the part to arrive in, but the fix was prompt. He also made sure the compatibility of the part with the new refrigerant, paying attention to details. The pricing was reasonable and competitive and the communication thoughout was very responsive. Professional and high quality service and I highly recommend them.

We had an excellent experience with Jeremiah at Service Wizard. Our AC stopped working when it was…read morearound 100 degrees outside, and Service Wizard was able to get Jeremiah out to us on an emergency basis. What made the experience particularly notable is that we had been service members with Radiant for the past four years. When we called them, the earliest prioritized appointment they could offer us was two weeks away, despite having no working AC in 100 degree weather. That experience prompted us to call Service Wizard instead, and I am very glad we did. Jeremiah was friendly, professional, knowledgeable, and thorough. He took the time to explain what he was checking and what he found, without trying to sell us repairs or services we did not need. He also discovered that during a previous service visit, Radiant had installed the condensation shutoff on the secondary drain line rather than the primary line, where it should have been installed. I really appreciated Jeremiah catching and explaining that issue. Between the emergency availability, Jeremiah's knowledge and professionalism, and the overall experience, I was impressed enough to sign up for Service Wizard's membership before he left. After four years with another company's service plan, that says quite a bit. I feel much more confident knowing we have Service Wizard to call going forward. Highly recommend Jeremiah and Service Wizard!

We had an excellent experience with Jeremiah at Service Wizard. Our AC stopped working when it was…read morearound 100 degrees outside, and Service Wizard was able to get Jeremiah out to us on an emergency basis. What made the experience particularly notable is that we had been service members with Radiant for the past four years. When we called them, the earliest prioritized appointment they could offer us was two weeks away, despite having no working AC in 100 degree weather. That experience prompted us to call Service Wizard instead, and I am very glad we did. Jeremiah was friendly, professional, knowledgeable, and thorough. He took the time to explain what he was checking and what he found, without trying to sell us repairs or services we did not need. He also discovered that during a previous service visit, Radiant had installed the condensation shutoff on the secondary drain line rather than the primary line, where it should have been installed. I really appreciated Jeremiah catching and explaining that issue. Between the emergency availability, Jeremiah's knowledge and professionalism, and the overall experience, I was impressed enough to sign up for Service Wizard's membership before he left. After four years with another company's service plan, that says quite a bit. I feel much more confident knowing we have Service Wizard to call going forward. Highly recommend Jeremiah and Service Wizard!