Faught Service Company just finished cleaning up mess that resulted from my having annual service…read morecontract with Allpro Drain and Air Rescue for last several years. Outside unit had never been cleaned and main unit was missing p-trap. So happy to be with a company where service people are paid by the hour instead of by how much they can sell a customer. I would still be with Allpro if my a/c unit hadn't given out last week. Mark, Allpro's service tech, came out and said my eight year old system was out of warranty. He quoted me a high price to repair and tried to sell me a new system. He was a little too eager to take that 10k out of my pocket though, so although they were "my" a/c company and Texas summer was too close for comfort, I decided to get some additional bids. Dan, the Faught salesperson, came out next day to quote me a new system, but took one look at my existing a/c and said (contrary to what Mark had told me) that I was still under warranty. He said it would still cost me labor, which just made me smile inside. I gave them the job and, at a fraction of the cost Allpro quoted, I am up and running again. I cancelled my annual contract with Drain and Air Rescue and signed up with Faught. Since they were already at my house replacing a part, to be extra safe, I had them repeat my semi annual maintenance service, even though Allpro had just done it a month ago. That's when they found the general lack of upkeep. Sheesh. I say again, I think it is the difference between having a tech who is paid by the hour and one who is paid to sell you stuff. This seems to be a truism for many industries. Small businesses in particular seem to be either service oriented and take care of you properly, like the owner Bonnie and her entire Faught Service organization did, or they try to make as much money off you as they can, which discourages true "service" and encourages the dishonesty and the generally poor service that I experienced with Allpro Drain and Air Rescue.

Had Faught install my new AC unit. Brandon Faught and his team did an exceptional job on a…read morenot-so-easy job. My indoor unit was in a very hard-to-reach area in the attic. With the new install they fixed this issue. Very happy with my new Lennox Elite AC unit!

My A/C went out and ASolution Finder was assigned to me by my warranty company. Within an hour of…read moreassignment, they called to schedule an appointment and came out the next day at the beginning of my service window. Communication with the scheduler was friendly and efficient. Jason, the technician, arrived on time. He was friendly, professional, identified the problem within 30 minutes and was able to locate the necessary part. After retrieving the part from Austin (I am in Georgetown), he was able to complete the repair in less than an hour (same day). Not only did he repair the A/C, he gave me some tips on maintaining the longevity of my unit, what to expect regarding common maintenance, and lifespan, as well as a crash course on the digital thermostat I inherited when I bought the house. Very happy with the service and should I ever need A/C support in the future, they'd be a welcomed company!

I'm sitting here for the fourth day, still without AC. And the guy who came to fix it today clearly…read morewanted to get out of there ASAP. First he looked at the wrong AC unit and when we said it's the other one that isn't working he said he was only called for one unit (???) He didn't have really any solid answers on what's going on. There was a lot of "could be, I'm not sure,"s. Made me wonder if they even sent the right guy. They do this thing where they don't actually fix it and then say just wait two hours and it should be okay so they can leave and not answer the phone when you call later to say it still doesn't work. They charged us over $500 dollars to be in the same place we were before they came. With no AC in 100 degree weather. And of course, they can't be reached. I would go as far as to say this company is a scam. And if someone send you their way you need to be weary of that company as well (American home shield is one of them) I wish I could leave a zero star review.

Schlueter AC is the best! My husband knew Mr. Schlueter because he went to high school with his…read moreson. When our AC died of old age, they came out and hooked us up with a fantastic AC for a fraction of the market price. This business is owned by Mr. Schlueter and his son, and his wife, so it is a true family business. He came by several times to check and make sure everything was done right, and just to chat! Very friendly and great service all around. Even when our ducts did not blow right after they had installed the AC they came and inspected and fixed our ducts! If you are looking for a new AC or an AC fix, look no further. These are real people running an honest family business. And to the one negative review of the lady who called out like 19 businesses to come out to see who would get there first... that is highly unprofessional, this is a small family business, they travel for an hour sometimes to see a client and there only a handful of people that work there. Having someone come out on a whim, take two hours of their time, and then rudely dismiss them is very poor judgment imho.

I highly recommend John Schlueter and his company. I called John on the problem with a new A/C…read more(residential) installed by another contractor. The problem was with an original duct work in the attic. John thoroughly checked everything and had all patience to explain every detail on how to fix this. He is very knowledgeable, 'old school' guy who knows hvac industry inside and out. He followed today on our conversation from yesterday. If you need an expert in the HVAC field call him!

I am a realtor so using plumbers is something I do fairly often! I had some clients recently…read morepurchase a house and the bathrooms fixtures were limited on the spectrum of hot or cold water that would come out. It was either cold water that went only to lukewarm or warm water that went to scolding hot. We thought they were going to have to replace their bathroom fixtures and the mixing valves in them to a higher quality. Instead, Anthony and Daniel came out from 1st Home and Commercial Services and identified the problem and came up with a solution that didn't cost hundreds of dollars! They were absolutely phenomenal! They could have recommended the replacement which would have also meant tearing up the walls, but instead they took the honest and best approach!

SCAMMERS!!! BE AWARE!!! Never trust this business to do any…read morework for you. HVAC person came, opened the door to the inside unit - and said "change the filter" - filter that was just changed a few day ago. Then he looked into our temperature screen that wasn't showing temperature we set it to be and basically said: "it's fine". We were in shock. If that's what it takes to be HVAC master in this company - maybe we should all apply. So far, it's $99 for standard dispatch fee. And $208 for "minor troubleshooting or diagnostic on specific part of the system" as states on the receipt. - so I guess looking at the screen and toward direction of the filter cost us $208! We were absolutely confused how we are paying for diagnostic and person didn't even go outside to look at our outside unit. Asked him to do that - got hit with $612 more dollars. So $919.08 and our issues wasn't even fixed, it was "diagnosed". After that we were provided with option change the part ("the cheapest option" for $3110.92, when apparently this part costs $400 everywhere else. Or change outside unit completely to some old-technology unit for 7869.56 just because it's not "new". In comparison, we could've change a whole AC system for cheaper and better units.

Energy Guys came recommended by a friend who had lots of great things to say about them. Pedro came…read moreto visit us and provided a thorough inspection of our current system to help us determine whether we should repair or replace. Though I was late for our appointment, he wasted no time getting to work checking the condenser on the outside of the house (instead of just waiting in the truck). His knowledge of the system, ductwork, insulation, and where to go find issues was impressive. No pushy sales pitches were given after he determined the coil had a leak, but rather he provided a conversation of options we could consider and left it up to us to decide what was best for us (read this sentence as a refreshing approach). After Pedro left, Jeff called to follow up on next steps and provide additional information. Both gentlemen were great to deal with - knowledgable, friendly, professional, and patient (patient because we asked a lot of questions before deciding to spend thousands on a repair or even more on a replacement).

The long Austin heat wave rolls on accompanied by the constant drone of my air conditioner. It is…read morenot a pleasant sound. It is the sound of money hemorrhaging from my household into Reliant Energy's bottomless maw. My house had issues. Let's just say that energy efficiency and green concerns were not at the top of the list when my cookie-cutter suburban pad was thrown together. My doors: permeable. My windows: radiant. My upstairs: a sweltering hotbox fit to slow roast a brisket to perfection. And onward droned the air conditioner. Now, before we go much further, I want you to know that I am not gullible. There are no magic solutions that would turn my house into a perfectly efficient icebox. It's bloody hot out there, and the relentless sun will have its due. I'm also not a wealthy man. I would not be swayed by some silver-tongued charlatan into undertaking a massive home renovation just to save some money on my electricity bill. I was looking for quick fixes for a fair price with tangible benefits (less hot air drafting into my house and less heating of my upper story from my attic). This is where the Energy Guys came in. I chatted with the owner (Jeff) as he was working on an insulation job for one my neighbors. I hate being sold to, so I was on guard for pressure sales tactics. Jeff was reasonable, factual, and laid-back. We did a walk-through of my house and came up with list of basic fixes. Thermal imaging confirmed what I suspected. My doors were leaking due to terrible weather-stripping, my upper story was baking due to poor insulation in my attic, and my duct work was poorly sealed with precious cold air leaking into my attic. Though I have windows that are just turrible, Jeff advised me that taking a second mortgage to replace them just didn't make sense for my house and situation. I've got two kids in daycare and a prodigious appetite for fine espresso, wine, and other edibles. There's not a lot of money sitting around to plow back into my house, but the bill was reasonable. The work should qualify for rebates offsetting a big portion of the cost, but that part hasn't been done yet. Jeff and his crew were professional, skilled, easy to work with, and punctual! My upstairs feels cooler, and I can't feel hot air seeping in from my front and back doors. Even better, there are now more frequent reprieves from the droning of the air conditioner. For anyone looking for an energy audit or other home energy services, these guys were great to work with. Highly recommended.

Updated review 08/26/2026:…read more A/C went out after hours on one of the hottest days of the year. Called and got an appointment for two days out. Amy contacted me after scheduling the appointment and got us in for the next morning. Yeah! Carlos was timely and inspected the unit, found that the capacitor failed, which is not uncommon during this Texas heat. Once replaced the unit started cooling like a charm again

We needed a maintenance done on our air conditioner because it was dripping water on the outside of…read morethe home. Once called, a technician was sent out the same day who cleaned out the system and gave us options to further maintain the system. Pricing was reasonable and the technician was knowledgeable. Overall we were very satisfied with the quality. Thank you and soul totally recommend this business

We had a super positive experience with Regan, overseeing the job personally, and making sure…read moreeverything was done to a high standard and he went out of his way to explain in plain language so that I understood the process the entire way. Cool Champs offers the best pricing in Austin and I highly recommend them for any HVAC service . I cannot stress this enough.

Called Cool Champs at 7am one morning. Call went to voicemail but the recording was simple and to…read morethe point. 'Busy keeping Austinites cool... we'd like to help you..' leave your name and number. Our nearly 10-20 year old system had lost a battle against a 90 degree Austin day. I'd called a few HVAC contractors, all came to the conclusion that the Evaporator Coil had likely sprung a leak and was freezing up, causing the Fan to run for Hours...without managing to actually cool the house down. Two courses of action were available - spend a few hundred dollars adding 2-3 lbs of refrigerant to the system - to maybe get beyond the 2023 Summer Cooling System (fingers-crossed) or Replace the system entirely. I opted for the second. I'd never had to have an AC system installed/replaced before. After bidding out a few HVAC contractors in South Austin, I realized that most HVAC contractors have middlemen do actual change-out work... and later come-back to check their work. I didn't like that setup considering I'm investing $5-10,000 in parts/labor. No Thank You. Regan, the business owner of Cool Champs instead is involved from start to finish. Regan and crew did a meticulous job of pulling out the old equipment, hauling it off, installing the new equipment, and cleaning up their work area afterwards. Regan is passionate about the work he does. He welcomes questions about how the HVAC system works. How best to maintain your system, and how to keep your system running great. Anyone that has HVAC related needs should give Cool Champs/Regan a call. A great team to do business with!

Hi all, Just two days ago my daughter had a problem with…read morethe AC in Windsor Park. I called Saul and asked him about his mother whom I met a few years ago. I explained the problem and he said he would be there between 2 and 4 and he arrived in that time period. He did his diagnose and found a fan motor running slower than it should. He tweaked the settings to make it go faster sat for a while checking the tep and pressures and was on his way. Dependable. BETTER CALL SAUL.

Saul is amazing! I had some trouble with hearing in February and he came quickly and checked…read moreeverything out and found that someone else working there had thrown the switch to the unit. After a thorough going through, he found nothing wrong and didn't even charge me for the call. The AC wasn't working yesterday and he came out a few hours later, found that the storm had shorted it out and it needed recharging and took care of everything right away. He's friendly, professional, super timely, and reasonably priced. Highly recommend!