I have used this company for many years. Nick Green, the owner provides reliable and honest work. He listens to the customer and goes the extra mile without even being asked. I highly recommend Union Jack Plumbing to anyone looking for plumbing services. You won't be disappointed! read more

If you want a jolly English chap with a great accent who is also super fast at responding and ultra competent (DECADES of experience) with an entire arsenal of all kinds of products and doo-hickeys and sink vacuums (you heard me) right there ready to go in his truck - call Jack. He's old fashioned in his desire to fix stuff WELL and also very prompt and competent. Best plumber I've ever met. Charming, funny, fun, plus can fix anything. read more

Good communication. On time. Worked efficiently. One-man operation so no upselling or corporate bulls**t. Extremely good caulking. Fair price. Good conversationalist. My dog liked him (after the usual initial barking!) What more could you want? This is the man you want for the job. read more

Union Jack Plumbing - Plumbing Near Me

I could not be more pleased with Union Jack Plumbing. Nick quickly installed a new toilet and bidet seat and did other plumbing work. He took his time explaining what he was doing, was fair and told me other expensive work wasn't necessary, was friendly and our bathroom was spotless after he left. I had read a ton of reviews from many other sources which sang his praises, and they spoke the truth. They don't make many like Nick. read more

Amazing. These guys build and install parts and don't overcharge. Please hire these kinds of companies .

I have known Nick for over 30 years - back in the day, I sold him products and know him as an honest and fair guy to deal with. He is very knowledgeable and efficient with his plumbing repairs. Finally, he has many years of experience and has been a part of the Austin scene for decades. You can't go wrong with Union Jack. read more

Nick didn't actually do our job - it was out of his scope at the moment - but he took the time to give me a super detailed and thoughtful referral to another company that has been great to work with. All on the fly for a customer he didn't even know. You can tell a lot about a company by their willingness to not overcommit/overpromise, and also by their relationships in the community. Nick is the real deal. read more

This was just as good as I hoped it would be. First off, I had spent several days trying to fix a poor design in the plumbing that the builder had originally installed, by myself. As an official Rocket Surgeon, this was a very bad idea (I know, I know, I have seen all the shows and commercials where the lady of the house yells "NO!" when the gentleman of the house gets all his tools and then goes to the hardware store). This was a drainage issue. This had to be fixed or over time, there could be an incident and water get behind the sheetrock. So YELP worked out perfectly. I read a review by a fellow Yelper who had just used Union Jack. I kept reading and found a number of my Yelp friends also had good results. Now the meat and potatoes. I called, got a voice mail which also gave the number of Nick's cell. I called and he answered immediately. We quickly discussed the situation and he said he was finishing a job nearby and could come by shortly (!). However, I had to leave, so we agreed on a time the next day. The next day comes and he arrives exactly on time. As I had sent TXT photos the previous day, he knew what to expect. He worked extremely fast and did not do the usual chit chat to extend the clock time. Also, he had all the parts in factory sealed shrink-wrap in his van and did not have to add an hour of time by going to the hardware store, which seems so common. He resolved our issue by replumbing as it should have been done originally. In short, no damage to the sheetrock or behind, everything worked perfectly and the cost was 30-40 percent less than others. Sadly, he only does light plumbing now, but his card is now on our refrigerator. Extremely satisfied and pleased to pay for a job well done! read more

Union Jack Plumbing - Plumbing Near Me

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I used Union Jack Plumbing to fix broken shut off valves and change a faucet. Union Jack did both very quickly, correctly, and for a reasonable rate. I would use Union Jack again. read more

Nick is going to be our future plumber, even though we haven't had him fix anything himself yet! Our fridge went out this weekend, and I quickly found a replacement for it. As we were moving out our old fridge, the little hose thing in the wall that would hook up to the fridge's ice maker and water dispenser refused to close because the valve was stuck open. We turned off water to the house over the weekend since we couldn't get the water to stop leaking if the water main was open. Cue three days later, we all smell bad and are frustrated over the lack of care from my home warranty company to get someone to come out to fix what I would call an emergency water issue since we don't have water (either we flood the house to get a shower in, or not have any water to the house at all). Unfortunately, our problem started on Saturday, and plumbers generally don't work weekends unless you're willing to pay $$$. We gave up on our home warranty company and called around local plumbers to see if anyone could come out today (Monday). Unluckily for us, all plumbers we called were not free until Tuesday. When we called Nick, he picked up right away and my boyfriend explained the situation to him and how we've tried to figure it out so far. He commended my boyfriend for getting as far he did with the problem, and further explained to him how to fix the leak ourselves with a hose bib and some plumber's putty/dope(?). He told us we didn't need him and could do it ourselves. 30 minutes later, we have water to the house and no leak at all. I highly recommend Nick even though we haven't used him (yet) due to his extreme kindness in helping us fix our own problem. We'll be going to him once my home warranty expires and we have further plumbing issues in the future. read more

Conscientious, smart, fair priced. I'm in the trades myself and frequently my clients will ask me for other service professionals. When they ask about a plumber and it's south of north Austin, I always tell them Union Jack! read more

If you need a reliable, honest and experienced plumber, I couldn't recommend him more! Personable, informative and efficient. Hire him!!

"The British are plumbing!" "The British are plumbing!" OK, so those of you who know me automatically know that Nick had the inside track based on his sense of humor alone. I called Nick on a Saturday after my irrigation company and I identified an issue with a valve that could be affecting the efficiency of my sprinkler system. It wasn't an emergency, but I called and left a message for Nick on Saturday night, because it never hurts to get on any tradesman's list early. Monday eve, whilst amid an after-hours call from a co-worker, I get this lovely call from a perfectly British Jolly Old St. Nick. He understood my problem from my phone message, and we made a date for Wednesday. On Wednesday, Nick promised to call after 11:30. True to his word, he called shortly before noon to say he was on his way. He was at my residence within 45 minutes. To make a long story short, for a few minutes, it really was looking like a Hard Candy Christmas. Nick took a couple of hours to work his magic with my plumbing. If you watch him work, you'll know this is one plumber who isn't using any other kind of pipe dope. When he's done, everything is tight, leak-free, and flows like a firehose. Speaking of which, during the surgery, Nick had to repair a bit of the apparatus. Now, that might make most of you squeamish, but in this case, Nick simply tidied up an incredibly inefficient job done by my builder's plumbing subcontractor. I had always wondered why the washer took 15 minutes to fill, and why a flush of the guest loo caused my master bath shower to slow to a trickle. Nick solved my flow problem, so now the washer fills in 3 minutes and the master bath shower head actually makes you tingle on massage. In short: - Nick is the ultimate professional - Nick returns phone calls - Nick shows up on time - Nick is serious about his plumbing--and yours - Nick is funny as all get out - Nick is not out to nick you - Nick keeps his word. Five stars seems a plumb pittance, wouldn't you say? read more

Nick was friendly, very knowledgable, communicated great and fixed our multiple problems in an efficient manner and affordable price. Highly recommended, even if the Yelp algorithm may not say so... read more

The first time Nick came to my house to replace all the plumbing under each bathroom and kitchen he was working for Lanier Plumbing. His cost including parts was just under $300 dollars. I had called one of the more visible plumbing companies and they came out and gave me an estimate of $900. It was quite a difference. This was at least 8 to 10 years ago. A few years later I needed a new hot water heater. I called Lanier and found out he had started his own business Union Jack Plumbing. I called him and he picked up the new water heater and installed it. I was very pleased with his work and cost. I have used him several more times to change out toilets (etc.) and he was great. He is a weekend biker and talks a lot about his travels, very enjoyable. He mentioned a dump hamburger place near Johnson City and how he liked the burger there. I was headed there soon after and stopped and tried the burger and he was right it was good. I don't remember the name of the place. I highly recommend Nick, he is honest and does an excellent job. read more

Union Jack Plumbing - Plumbing Near Me

Nick is the BEST. We hired him to unclog a sink, and replace a faucet in the upstairs bath. My husband had tried Draino and Liquid Plumbr, two different snakes, plus a good old fashioned plunger with no luck. Nick had that clog cleared out in less than 10 minutes! Friendly, fast, fairly priced, and in the time of Coronavirus, I am happy to say he wore a mask to keep him and us safe. read more

I can't say enough good! He was so helpful in guiding me through the process of getting the correct fixtures before he came to install. If he hadn't I'd have had the wrong parts for our bath remodel. Friendly and professional. He wore a mask the entire time working which we appreciated for his safety and ours. He was on time and reasonable prices. We will use him again. read more

I recommend Nick highly. He's prompt, efficient and reasonably priced. And he appears to really know what he's doing. I've used him two or three times over the years and highly recommend him. read more

Was able to come out quickly. Fair and honest. I highly recommend Nick and will use his services again.

Nick was so helpful! I sincerely appreciate his thorough check on my kitchen faucet. He quickly and efficiently solved the problem, fixed it and double checked it too.!!!!! I highly recommend him. read more

Nick was fantastic and on point. We needed a new bathroom vanity faucet installed and he knocked it out quickly and efficiently. He even corrected a few issues with the previous install and made everything right. He's reliable, honest, and experienced. I'd highly recommend him for any plumbing repairs/installs. He was excellent! read more

I just had the best shower in years thanks to Union Jack Plumbing!! My shower had been either too hot or too cold for so long that I thought I would have to have an entirely new shower installed ($$$$). Nick worked on it for about an hour and it runs better than it did when we first had it installed! I'm very pleased with the quality of work, promptness and reasonable cost of Union Jack Plumbing. I feel that we have found our household plumber and I highly recommend Union Jack! read more

Nick is in high demand for good reason. He's been our go-to plumber for over 20 years! A fountain of knowledge, top-notch work, and such a pleasant fellow. read more

I paid him to replace my garbage disposal; but when he was done and turned on the water, my dishwasher was leaking at the bottom. I watched him work like a hawk. I believe The problem is that He works too too fast. Btw this is my first one star review. read more

Just had the best experience with this kind man. We spent at least total 30 min on the phone he was trying to help me fix my plumbing issues without even having to come out!!! What a nice man. Unfortunately, I did need him to come install a brand new garage disposal. We was so friendly, fast, efficient and fair with his pricing. He's doing all his precautions (N-95) mask and if you've been sick recently or out of the country he won't see you at the moment (fair). Highly recommend read more

Nick came to fix our toilet within 30 minutes of my phone call. Wow! He did a superb job and was very knowledgeable.Great guy!

Union Jack is my first call for any indoor sink/toilet/faucet type issue. He was on time, professional, and the price was competitive. I've recommended him to my neighbors and they also have glowing things to say. For us he has fixed a crazy running toilet and replaced a kitchen faucet. Seriously don't look any further, you will be glad you contacted Nick at Union Jack. read more

I recently called and made an appointment for some items around the house that have been problematic for a while. When I left a message, I received a callback within a short while. Nick was very prompt and arrived on time. He was able to fix all of the items without issue. However, this write up would not do him justice if I didn't add a few other things. Nick is a true craftsman and I must say that I have only encountered such a professional a few times in my life. He knew how to fix the issue, didn't overcharge for parts that you did not need and above all - this is an honest man. All of which is a rarity these days. Would highly recommend Union Jack to anyone and I will be a return customer whenever the need may arise in the future. read more

I was very pleased with the service provided by this company. He installed new plumbing under my kitchen sink and moved the gas pipe which was too high to allow the new new range to be placed flush against the wall. Everything was done in a quick and efficient manner. Needless to say, Union Jack is saved to my contact list :) read more

So dis dude is da chit. Nick is friendly, grew up in Greece on an island, went to the same international school I went too, engaging in conversation and even like my wife talks to himself as he works away. He is a plethora of information and knowledge to boot. I have had a shower stall that needed a new lever. I let him know it was a Moen after we went back and forth on phone calls and texts, I called today to see if we could schedule an install. He actually had a cancellation this afternoon and asked if he could pop by to do the job and I was available. He called when he finished his job and made his way over and got here about 4.20pm. The guy works a full day and this I respect. He came in, got busy, replaced the Moen tap, gave us an option of different lever and bing bang walla wally ding dang, job done. I frankly don't know price points, but $245 all in, with assistance in picking our a new water heater, tweaked my toilet handles seemed alright. Second time out for Nick and if I have anything more needed, he will be my guy.. .always. Thanks NicK! read more

Abraham Lincoln said "You may fool all the people part of the time, and part of the people all the time, but not all the people all the time." Milton Freeman said "There is no FREE Lunch". My dad always said "If it seems to good to be true, then it usually IS too good to be true". And you know what I say? "Nick at Union Jack Plumbing ROCKS"!!! - and you can Quote me on that! Why? 54 ea. 5 Star reviews SAYS IT ALL...but I'll say it again; 1.) Personable customer service, 2.) Prompt and dependable, 3.) He gives thoughful explainations you can actually understand! 4.) Fair pricing with efficient work. He replaced the following; - 3 toilets (from cheap Vitromex 'builder brand' that are only worth the $22 he prolly spend on them) with awesome Eco-Drake 1.28 gpf model. No more back-ups for me to clean-up! - Unclogged a 'shower insert' where we had no hot water in the guest shower. No more pissed off MIL for me...yea!!! - A leaky drain valve on a hot water heater - so I did not have to replace the whole hot water heater!! And since I like nicknames...I recommended he be called Nick-the-Quick...but sadly, he declined.....something about 'other implications'...Oh, well....I tried! After all why would you use some plumber that was your BIL's BFF from grade school? If you have plumbing issues, give Nick a call.....quick!! read more

Yes, I am actually writing one of those reviews where you address the other Yelpers who have reviewed before you. Daniel C. with your one star for not getting a call back--um, did something bad happen to you and maybe one time your girlfriend or boyfriend never called you back? You know the kind, the ones that say, "I'll call you later" but then they never do? Even when you got naked on the first date? Even after you named all of your future children together over pizza and three bottles of cheap wine on that fabulous-walk-of-shame-the-next-day-kind-of-evening? Yes, sometimes people don't call you back. Sometimes you just sound like that kind of bonedog who will leave you a 3-star review even after you do an amazing job. Or, maybe, you have a high voice and no one can understand you when you leave a message. Or, maybe you bought the new 3G iPhone only to have the crappiest voice quality in the world and maybe no one will ever be able to understand you on the phone ever again. Or MAYBE, just maybe, Daniel C., that lovely Nick at Union Jack did call you back and you just didn't know. Did you ever think about that, buddy? THINGS HAPPEN. You can always call back unless you did that already and you're just that stalker dude who can't let go. That all being said, I learned today that leaving a one-star review for this sweet man Nick just about broke his heart, marring his perfect (and well-earned) Yelp five star reviewing average. There is a reason that Nick has the highest plumber rating on Yelp. It's because he's AWESOME. Even if he didn't call you back, bonedog. And, in case you're wondering why I am actually writing this review, Nick adeptly fixed the in-ground burst pipe that attaches to our garden hose on the side of our house. While it was fun having an impromptu wet t-shirt contest trying to fix this with my boyfriend late last night in the dark, Nick was a welcomed fix to our plumbing issue! read more

Yelp don't lie. Nick will be the only plumber I call as long as I live in Austin. Honest, funny, pleasant, prompt and reasonable. He took $60 off the bill because, "we were sitting around and having a chat" for thirty minutes. We're having some serious plumbing issues and while Nick can't complete the job (he doesn't have a camera to look into the pipes, nor does he tunnel under foundations) he made us feel like we were being taken care of and not being swindled. Hey Nick, I forgot to ask...you work on cars? read more

Union Jack saved us from ourselves. We have spent two years renovating our house, and most of the people we have hired were pretty terrible. Union Jack really saved us from ourselves. Water spewed from the spigots when we watered the beds and garden. It was a mess. For about $130, we were set up with vacuum sealed spigots that do not spew, sputter, spray, or splash the water (How's that for alliteration?)...not a drop. There is no noise in the house as well! They also come with winterize sealers already installed. So come November, I will be drinking coffee while the neighbors run around to cover their faucets with towels, tourniquets, and toppers (alliteration... ahhh!). I do not want to make my new faucets to seem though they are more than they are, but it's pretty nice to keep it all clean, green, lean (That's assonance.) read more

If you could ever say that an experience dealing with a major plumbing issue was pleasant, this would be the time. Read all the reviews of this guy - they're on the level. He's professional, funny, on time, reasonably priced, detailed and never hurried. All service people could learn a lesson from Nick. We had a situation very similar to that of prior reviewer Kent W. Our water bills had shot up (over $240 last month alone!) and we found our meter box full of water. Nick came and immediately suggested that it was a common failure located about 1 meter (an homage to the UK for Nick's sake) down the line. He dug it up and voila - there it was. He not only repaired the leak, he improved the situation overall by adding a shut off valve for our use (the City will fine you if they find out you shut off your own water with their shut off valve). When finished, you'd never know he was even there, digging up a 1 m x .5 m area of your yard. He is pleasant, funny, chatty and honest. We talked about other issues I was concerned about, and he gave me estimates and recommendations for all. We've found our plumber, that's for sure. It's funny, Chewy C. mentions a reviewer who gave Nick one star b/c he never called him back. Nick mentioned this today to me - how upset he was that someone would besmirch his workmanship without even having had him work. Make your own decision, but all "five stars' from some long-time, known Yelpers sure beats a single "one star' from a question mark head who complains about not getting a call back.. If you have plumbing issues (household, not personal), give Nick a call. He's absolutely top notch, and yet another great Yelp find. Thanks fellow Yelpers, you pointed the way. read more

40 reviews with an average of 5 stars? That 's pretty rare on Yelp from my experience, especially for a business like plumbing. But so well deserved. So here's one more 5 star review.. Nick is a super nice and professional guy, I am soooooo glad I called him to come over and figure out where my mystery leak was coming from (turns out I had two, and he found them both). With all these positive reviews, he is definitely in demand, so he is a busy guy and had to push our appointment back a little, but he called to let me know with plenty of notice so I wasn't wondering where he was. And he's an honest guy - I decided I wanted to replace the kitchen faucet while he was here, even though it wasn't the source of this particular leak (though at the rate it was going would probably have been one in the near future). Nick had a new one with him, made it clear he'd marked it up a little, that I could probably find the same one a little cheaper on my own - I appreciate that kind of honesty, and was willing a pay a little more to get it done right then. He's also full of some pretty helpful tips, so pay attention. read more

Isn't it funny when your one-star review mysteriously disappears for no reason? I also ran into the problem that he did not call back, even within the time frame noted on his message. That's something he needs to work on if he wants to have a perfect rating. Since writing this I understand he has modified his voice mail to include a disclaimer that if he doesn't call back by 8 pm then he will not be able to "get to you." If his business is so great then good for him, but that's not a great way to get new customers. The bottom line is that you're taking a chance if you call him, and you'll have to decide if that's worth it. When it comes to plumbing, sometimes you just can't wait. read more

I can't really review Nick's work, but, I can say this. I called him after a crappy experience with American Home Sheild sending ARS who told me I needed $1725 worth of work to break up roots. I left a message for Nick, who called me back in about 5 minutes. He's too busy to come out (I'm assuming thanks to all the good reviews on here!), but referred me to another company and told me that his price for this work would be less than one tenth the price quoted for ARS (which was probably for way more work than would have been necessary anyway) and the referral he gave me should be within $50 of that. So yeah, talk about AWESOME service and avoidance of what could have been a freakin' meltdown on my end. If I've got plumbing needs in the future, and Nick's available? You can bet your butt I'm calling him (and referring him to friends in the future). read more

Nick ROCKS! He's definitely the most trustworthy plumber I've ever had to deal with. He gets the job done well and quickly and his fees are more than fair. Plus, he's British, so just being around him makes you smarter. :) UPDATE: He's also a pro at installing plumbed-in espresso machines! read more

I read many favorable reviews for Union Jack and that's why I called him. I should've read farther back in 2013 and asked for a quote up front. My bad. He spent less than 2 hours at my home replacing tank bolts on 2 toilets and re-attaching a toilet to the plumbing beneath the tile floor. He charged me $450.00 without an itemized receipt. I was in shock, but had to get to work. He also announced upon arrival that "I don't do leaks." Wow - really? Plus when I got home that evening - I noticed 2 huge chips in the porcelain at the bottom of my toilet. I don't know how he did that - but he managed. Maybe dropped a heavy tool? Who knows - but I won't be using him ever again. All the nice demeanor in the world won't get you far with outrageous prices and no itemized receipts. NO THANKS. read more