Love this place! Shelby and Cathy are awesome. They are very consistent and ensure you are pleased with your nails. I highly recommend this nail salon. read more

Out of town we looking to relax and get a pedicure. First impression.... This is a very nice, clean, beautiful place. Lots of chairs and lots of people working here. Very friendly atmosphere. Nice music playing. Lots of age groups. I went early as I didn't want to wait and had only a certain amount of time. Was waited on immediately. Great experience. Would recommend to everyone! read more

Castle Nail Spa - Very beautiful and super clean. - Nail Salons Near Me - Plano, Texas

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My $57 pedicure was the worst I've had in my life. She forgot my massage and didn't file my toenails. When I asked the lady doing my nails about it, she said "maybe you didn't feel it." Missed the best part and still had to pay for it. Disappointed. read more

I've been coming to this place for a long time and they're the best!! Andy is my man, but the entire staff is amazing! read more

Castle Nail Spa - Nail Salons Near Me - Plano, Texas

UP IN FLAMES!!!! Yes I was on fire!!! Their power had gone out due to storms. With my hands in acetone the owner of Castle Nails put a candle right next to my hands. Wooosh!!!! On fire my hands, face and hair! With fast thinking and a down raincoat in my lap. I jumped up and stuffed out all flames. All the owner did was apologize and tell me that next time I would receive a a free manicure. NEXT TIME?!?!? This happened August 13th and I am just able to talk about this traumatic experience. I received 1st, 2nd, and 3rd degree burns that day. It took months for my body to heal and my hair still has not grown out all the way yet. Do not go to this salon as they do not know how to handle their chemicals!!! Nor do they know how to treat their customers!!! read more

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Well folks, I usually don't get a chance to write my review so quickly after a service but this couldn't wait! Looks like the hunt for a good nail salon continues! I am soooooo bummed to have to give this place such a low rating! Ive been here twice before and thought I had found "my nail salon" but tonight proved me wrong. My friend and I arrived at 5:45 (went straight from work) and asked if we could both get mani/pedis. There was a nice enough guy at the front desk who told us it would be a short wait if we wanted to get our nails done at the same time. We were totally good with this, and he was very nice. He directed us to seats, let us soak our feet, and even brought us a glass of wine. He even kept us company and told us he was the owner, had several different locations, he was making several improvements (like playing better music, serving bottled wine instead of boxed) and he even introduced us to his wife who had just walked in and was working on another client. Everything was fine during the pedicure, we had a great chat with my nail tech. While we were getting our pedis, my friend asked about gel manicures, and specifically wanted to know if a full manicure (cuticles, massage, etc) were all included. My nail tech assured us that it was in fact included, and even convinced my friend to do the powder version of the gel as it doesn't require the UV light. So on to the manicure we went. Manicure was ok...my foot massage was better than the hand massage and my nail tech also messed up the polish on one of my nails. She chose to put more nail polish on it to correct it, which is a HUGE pet peeve of mine! I politely asked if she could please take the nail polish on that nail completely off and re-paint. She was a little annoyed by this request, but went ahead and fixed it for me, while also mumbling "I could have just fixed by adding nail polish on top because I had a top coat on there." I chose to disregard this comment. When my manicure was over, My nail tech asked me if I had a coupon, so I pulled up the website on my phone and showed her the coupons on there. She quickly responded by saying they don't accept those anymore and that the NEW owners have 10%, 20%, or 30% coupons. She ran to the back to ask the owner and promptly returned saying she could do 10%off. When I reminded her these coupons are on their site, she chose to tell me their website is under construction. While she was running my credit card, my friend showed me her nails. Although the actual nails looked decent, her cuticles were TERRIBLE! They actually never did the full cuticle, massage, etc as discussed! So I pointed this out, and instead of owning and correcting it, all of a sudden my nail tech had an attitude. She started "fixing it" by adding cuticle oil to my friends hands and buffing the cuticles a bit. While this was happening, I asked to speak to one of the owners. The lady formerly known as "the owner's wife" walked up, I asked "you're the owner right?" And she says "OH NO, we're not the owners, we just help!" Whaaaaaat??? She did somehow manage to change our discount to 30%...interesting to say the least. So just to recap, this place has new owners, the coupons on their website are no longer valid, and the customer service is disappointing! This 2.5 hour experience was way too shady for me and I just had to share with you guys before you walk into a similar disaster. read more

Castle Nail Spa - Love this color!! - Nail Salons Near Me - Plano, Texas

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Been coming here regularly for awhile now, and I've always had great service and an excellent, long lasting mani and pedi. Logan and Andy are wonderful and I love when I'm able to have them! So many colors and options to choose from-always looking forward to my next visit! read more

Came here for a pedicure and it is beautiful inside. They have a separate packet of sterilized supplies for each person which I love! The service was pretty good and my pedicure went pretty fast. It was a good place to just stop in for a quick pedicure, but if you really need them to scrub your feet then you may want to be very specific and tell them that you need a good scrubbing/exfoliation. My sister had a manicure and her nail tech was great! He was honest about her nails and gave good recommendations on length of nails and colors. They do have free cold water, wine, drinks and margaritas, so that's a plus! read more

Castle Nail Spa - Beautiful chandeliers inside - Nail Salons Near Me - Plano, Texas

I went in to get dip nails , Natalie did an amazing job !!! She was so nice, extremely meticulous and honored all of my requests without an attitude which I find happens at a lot of nail salons when I ask them for example not to make it too thick . Overall enjoyed my experience very nice salon also read more

Castle Nail Spa - Nail Salons Near Me - Plano, Texas

Seriously an amazing experience!!!! I got the please of getting a pedicure from Linh and she is literally THE BEST! So sweet, great customer service and hands down best pedicure I've had! She's a perfectionist and really listened to all my wants. Will definitely be back (: read more

I've been going here for 5 yrs. the service and skill level has been on a slow decline since management changed. The last year has been much worse. We tried multiple different techs after Dana quit working and they just weren't good. My daughter went in yesterday for a fill and they kept soaking her nails in acetone and she finally just took them out after a few minutes because she ONLY wanted a fill. Then later when they clearly where much further from the cuticle line, she asked them to please fix it. She got a VERY RUDE diatribe from the nail tech on how she was a professional. To top of off they argued her to the point she finally just paid for a full set instead of just the fill she had to insist on repeatedly. WAY too much attitude in that place!!! read more

Castle Nail Spa - 24hr after "fill" - Nail Salons Near Me - Plano, Texas

I went here once and saw Tom for a new set. He did a nice job. I went back for a fill and was charged more for that than I paid for the new set I had gotten the previous time. They charged me extra for the same topcoat I had gotten free with my new set. I've never been charged for a topcoat anywhere. Not to mention my nails look awful. Darker in some areas and poorly shaped. This is 2 days after getting them done. read more

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I love SHELBY!!!! I have been using her for a few years now and i drive from Richardson just to see her! I also live getting pedicures from Jenny! The two girls are my absolute favorite and take care of me every single time. I'm a hard client because I work in the beauty industry, but they never let me down. Book SHELBY & JENNY FOR YOUR PERFECT NAILS read more

Excellent service! I've been coming here since August 2020 and have never been disappointed. Everyone is great & I leave feeling relaxed and calm. I highly recommend Castle Nail Spa for your next mani/pedi! Shelby is the best! read more

Have been coming here for over a year and couldn't be happier! Kathy is unbelievably talented and works wonders every time I come in. I highly recommend this salon to anyone looking for great customer service, a beautiful ambiance, and highly skilled technicians! The salon and utensils used are always superbly clean! Plus, there's a bar...what's not to like?! read more

I've been here over ten times. In the past they have always done a good job but nothing to Yelp about. HOWEVER, today I went in for dip French tips. This is my first time with Kathy and she is incredible. She asked if I wanted to do ombré nails. Yes, it is an additional $15 but it was so worth it. I showed her a picture and she went to work. She felt bad for taking about an hour but I loved it. She focused on the details and checked in with me to make sure that I liked what she was doing. From now on I will be asking for her! read more

Castle Nail Spa - Nail Salons Near Me - Plano, Texas

I'm so grateful for my nail technician Tiffany. she is quick, yet thorough, every time I get a nexgen manicure. my nail length/strength has dramatically improved since she has been caring for my nails for the past 6 months or so. She and Tony are two of the best techs in this salon, I am certain . read more

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Don't waste your time I came in for a manicure today based on my receipt this was done by Jenny I left out bleeding. I will not be returning - this manicure is terrible and my finger is in so much pain read more

Castle Nail Spa - This is right after - Nail Salons Near Me - Plano, Texas

They're the absolute best!! I also come here to get dip/pedicure as they are extremely meticulous. read more

Castle Nail Spa - Nail Salons Near Me - Plano, Texas

Just a couple days before a holiday this place was understandably slammed. I would have preferred waiting a bit but instead they ushered me back and flew through my manicure and pedicure. Huge waste of money for lumpy nails that were dipped and not filed properly after and now there is a weird rash forming on the top of my foot. Never again! read more

Castle Nail Spa - Nail Salons Near Me - Plano, Texas

I work in the same shopping center as Castle Nail Spa and have been meaning to come in for some time. I finally came in and i regret coming in sooner. It was pretty full when I came in but the sat me at a massage chair right away. They asked if I wanted wine to drink. I had never seen alcoholic beverages served at nail salons until I came to Texas. I asked for water instead. I came in for a Nexgen Manicure and Spa Pedicure. I got the Spa Pedicure that was $40 that came with Hot Stone. Not sure of the exact name but it's really nice and relaxing. Mary did my pedicure and my manicure. She did a great job. It was my first time getting Nextgen. Dana did my nextgen. She did a great job. She even added a tip to one nail so they could look even. I can't wait to come back! read more

My toes turned out very cute! However my acrylic nails with shellac on top came out lumpy with spots on them she also cut my cuticles too short to the point where I was bleeding on one finger. They looked okay at first but now they look a mess. I was very disappointed because I love the castle nail spa in Dallas. read more

A horrible place. I went last week for a shellac gel and it start chipping after 4 days. Her name was Holly i think. Horrible job. Super upset since i paid $40 already and now i have to go some where else to fix this. Adding a picture, please see color faded and gel all chipped out ! Bad customer service. Bad attitude! Never going back there again. Obviously management don't care! And don't offer to fix this! read more

Castle Nail Spa - After 4 days!! - Nail Salons Near Me - Plano, Texas

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Got my nails done two days ago here and I am not happy. First they started putting the wrong color on my nails after I specified which color I wanted. And the same thing happened to my friends nail color. My other friend got next gen nails and they hardly cleaned up afterwards. She had nail polish on and around her cuticles. The manicure portion was not very good either. They weren't very attentive to my cuticles and they don't look much better. And now after two days my nails are chipping and some of the gel is starting to peel off. Gel is supposed to last much longer and usually does for me. But I don't even think they used gel nail polish on my fingers when I told them they were using the wrong color. read more

I love this place ! Tammi does my dipped nails. Very professional, friendly and my nails look great! Try it if you haven't yet!

At the suggestion of a friend, me and another gal pal went to pamper ourselves here. They have coupons on their website you can print. They also have us "winner" coupons on our receipts (funny. But then once we paid we noticed we didn't get those back. Weird but nbd). I opted for the gel mani and second choice pedi (forget what they call it). After $15 off coupon it was $61. I got services done at the same time which I like as it gets me out a bit quicker. The chairs are comfy and massage. Also the mani and pedi include massaging. Although my girls were very mild in pressure and it wasn't the best I've had, it was a nice added touch. The place is easy to get to (across from Mi Cocina) and very well decorated to theme (castle, royal). They also offer wine and have margarita machines but we passed at 11am. We are classy like that. read more

I could almost hear the male pedicurist's thoughts as he was working (working being a term used very loosely) on my feet: "Maybe she will keep her eyes closed and I will just pick up these cuticle clippers and act like I'm clipping a few cuticles and she won't notice that I have only gone thru a few motions but haven't actually done anything. Oh, and I am going to act like that yowl she just made because I hurt her using the rough side of the pumice stone on ends of toes was her saying thankyou for making her toes red and raw. And that skin I removed from her ankle bone will suddenly reappear. In fact, let me see how much less I can do for this customer while I laugh as she is paying 50$ for this pedicure." Owner knew I was ticked off and brought another pedicurist over, but I wound up getting a more hurried pedicure, and then, as was to be expected, charged me full price. Seriously sick of this. So few places give consistently good quality service for a fair price. And even fewer owners take responsibility and do the right thing by showing their concern by discounting the poorly given (but trying to correct) service. Greedy and short sighted. Oh, and they offer frozen drinks...would be an advantage to their business if they were actually frozen and tasted decent. The stuff given was like a very diluted slushy with large ice bits. Would have served them better to not even have offered. Ugh. More money wasted. Sense my irritation and ever so slight anger?!?! read more

I went against my better judgement and now I have 2 toe infections and my thumb nails look like crap. The cuticles are now covered with gel Polish. I should have gone back to Frisco to Grand nails where I have gone for the past 8 years. No infections ever from them! read more

Castle Nail Spa - Nail Salons Near Me - Plano, Texas

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Shelby at Castle nails never disappoints! Always quality service, professional and no long waiting!

I came in town for a wedding and took a chance going to an unfamiliar place for a pedi. Andy was amazing and gave me by far the best pedi I have ever had! I just wish this was in San Antonio instead of Plano! read more

I was seated in a chair immediately and I was in and out in an hour. Full spa Aloe Vera pedicure and manicure was done beautifully. Extremely satisfied with my service. read more

I never do reviews. Ever. But man the service I received today was terrible. I have tried giving this place a couple of chances, but today was it. Which sucks because this place is so close to my work. I came in on my lunch break, which it didn't matter if I was late back, so I asked first "I'm on my lunch break, are my nails something that can still get done or is it that too much of a rush right now" i get it, doing aaaanything in a rush is not really a first choice. So I sat down and told her what I wanted and still she assured me that it was plausible. So I let her get to work and it went from slamming all of her equipment down to tugging and roughing up on my hand. I thought maybe she's just having a bad day, bc I sure was. Then when it got to shape, I told her I wanted it long. Still she said ok, and then it didnt take long for my preferred shape and length to be shortened down and disregarded. She at one point told me "do you want me to finish your nails????" Bc my hands weren't relaxed enough for her. Anyways this is what I requested. And this is what I got. Still paid $60 for it as well. I believe my nail technicians name was "Bopha Leng". read more

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I haven't gotten my nails done at a salon in about a year. I have dip powders and have been doing my own nails for about four years. I decided to treat myself and my friend recommended this salon. I wish I had known how expensive it was. My friend got regular polish for both her mani and her pedi and it was $115 before tip. I got a dip mani and a gel pedi and it was $135. It took the technician almost 20 minutes to get the gel polish off my toenails, and she kept hitting my toes with the electric file. The massage was nice though. My manicure was quick, but I was charged $5 for the almond shape when eight of my nails (the ones that hadn't broken) were already almond shaped. I was also charged $10 for tips when I only had two fingers that needed tips. Had I known these would be extra charges (at a full price for only two nails) I would be less annoyed. I swear there are more hidden fees at this place than at Spirit Airlines. I was not offered any sort of beverage. My mom (and I, when I get a mani/pedi) goes to Nails U Love on Spring Creek and Coit. They are so nice and have much better service for more than half the price. read more

I went back today for a mani/ pedi. It was fantastic! The gentleman handling the front went above and beyond checking on me, and the 2 girls that did my mani/pedi did a great job. Every little detail from a straw for my soda to a neck pillow he provided. They had a 30% off special and both services were much cheaper than anywhere else....and excellent experience. read more

I had an AMAZING experience.....Shelby is so talented and did an amazing job with my nails. Her attention to detail and care she put into my nails I have never experienced before. I will be a regular here from now on. Thank you so much Shelby can't wait to come back for my next set read more

I love this place so much! Ann is my favorite nail tech there and every time she does my nails they are on point! The staff is beyond sweet and helpful to all of their customers! They enjoy new faces in the establishment just as much as the older loyal customers. I moved to this area about 3 months ago and this was the second nail place I went to and can't imagine going anywhere else! I will refer this place a billion times to anyone! read more

Absolute worst experience I have ever had. First of all we made a 2:30 appointment for 4 at 10 in the morning. We waited an extra 20 min for us to all sit together when we got here because they weren't ready. Fast forward another 20 minutes were all just sitting here in cold water. I say something and they said "just wait". Getting my nails done is one of the relaxing times in my week and it was ruined waiting here. Couldn't even get my hands done because it's been 2 hours and I need to leave DONT GO HERE!!! so unorganized. Awful awful service. read more

I have been coming to this nail salon for almost 2 years and I have yet to find a better one. Shelby does my nexgen manicure and it is always perfect. She is extremely talented and will do any design I ask of her. Andy does my pedicure and is meticulous with ever step. All of the technicians are very nice and it is a beautiful place. They just installed new massage chairs that are super comfortable and give amazing massages ;). I live in McKinney but the 25 minute drive to this salon is definitely worth it! 10/10 recommend this salon!! read more

I have getting my jell nails done here for a few months now and found that their jell lasts a lot longer than any other nail salon. I have never had a problem with the services or the staff. It seems to change the prices since I first started going but that is the only odd thing I have experienced. The salon itself is very clean and the offer free wine while having your nails done. The color selection is amazing. They done have all matching jell non-jell colors but they do a good job matching for fingers and toes. I recommend this nail salon and will continue to go back. read more

I've been a customer at Castle Nails Spa for 2yrs. Yes, there was a change of ownership, all new management takes time (P.S if you are patient, good things come ). Customer service has anyway been amazing for me. I'm so busy at work & family, and don't get a chance to come out to be pampered for a least 6weeks, and wanted a quality job on nails that last.. Tiffany- has always done a awesome job on my Nexgen, I'm very picky with the shape, style and designs on nails. Mai- who does a excellent job on my mani-pedicure/massage tired feet. I usually use Shellac instead of regular nail polish on my toes. It last longer, no need of drying time and doesn't chip off especially when you're in heels all day. Lots of selection colors you can choose from and variety of refreshment. One happy customer that will always come back!!! read more

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