I had such an amazing experience with JACKIE AND TIA! Nail Boutique is such a VIBE!…read more JACKIE helped me decide to do hard gel to protect the health of my nails! She was so friendly and took time to answer my all questions and address my concerns prior to getting my manicure, as I've had bad experiences in the past, leaving my natural nails weak. My nails turned out absolutely beautiful, and TIA did an excellent job. TIA was extremely professional, very skilled, and so friendly and welcoming throughout the entire appointment. What really stood out to me was how much TIA prioritized the health of my natural nails. I've honestly never had a nail tech be so intentional about protecting my strong healthy nails while still making them look beautiful, and I really appreciated that. TIA took her time, was very knowledgeable, and made sure everything was done properly without compromising my nail health. You can truly tell TIA cares about both the quality of her work and the long-term health of her clients' nails. I'm so happy with how they turned out and would absolutely recommend her!

First, the positives- most gorgeous nail salon ever. Everything is SO cute, props to them for…read moreinvesting so much into a gorgeous, whimsical, pretty spa. I love that. Also, they do great work. Talented nail techs and really high quality manis/pedis! Third, I see the owner working really hard. She's dedicated and very hands on and I see her trying and caring. I can tell she wants her customers to have a nice experience. But ok- serious scheduling problems & it's a pattern. We called to book appointments, they told us 345 would work, then texted to push it to 4 which wasn't an issue at all, but then we got there at 4 and my daughter waited in the chair for 30+ mins before they started. The whole time I'm on edge because I can already sense we're not going to get out of there by 5:30, and I have kids to pick up from daycare, so coming was a huge mistake. Please please please next time just don't say you have availability for us at 4 if what you really mean is 4:40. It's about being clear and managing expectations. So I stopped the girl at the front desk as sweetly as I could, and said I need to leave by 5:30, if that's not realistic then let me know and we'll have to come back. I told her I was getting really worried since they hadn't started on my daughter's manicure and it was this elaborate design that also required tips and dip. She was just like "ok, I'll tell them.." MEANWHILE! A very flustered woman is storming out of the salon and ~rescinding her tip she left~ and sort of made a spectacle of it, going "she's been sitting there for an hour!" (In reference to her daughter) SAME STRUGGLE. I watched after she left and there was definitely a trace of snarky giggling between the 2 staff members at the front desk. (What's so funny??That's on you guys) The last thing you want to do when you're paying for a relaxing experience is get into confrontation or conflict, but that happens here! It's uncomfortable. I want to come in and be a respectful visitor, tip well, have a nice time, and leave happy, leave feeling like we were welcome and not in the way. The OTHER issue.... t h r e e times during my pedicure I asked my nail tech if I could please put rhinestone jewels on the big toe. NOPE. He kept going with the pedicure and nodding his head. I guess he wasn't comprehending. I tried to stop him 3 times to add the jewels on! Maybe it's coming, I thought. And I know it's a first world problem, but still, I just wanted the silly accent nail done. At the end he's like "done. You like?" And very sweetly I asked if I could have the jewels added (that's #4). Only then when it was over, did the manager/owner come over to intervene, and don't get me wrong she WAS kind and gracious about it, but she said that the nail art jewels needed to be done sooner and "next time tell the front desk person that's what you want" I just nodded and said ok thanks no big deal... but I DID TELL THE FRONT DESK GIRL! I showed her the little box of rhinestones and said please add this on to the service, I know it's extra, thank you! She said ok and then that was it. I could do her job better than her and it's her fault for not taking initiative and not paying attention, not relaying that request to the nail tech if the sweet nail tech gentleman I had doesn't speak English. For me, paying for a nail service but then just flat out not getting what you ask for is a dealbreaker. What did I get? A polite & earnest excuse masking a lecture at the end as I'm paying, that next time I should ask for it better. Uggggghh. If it was my business, I'd fix the problem then and there vs telling the customer what to do differently next time. I do respect the owner like I said, she has good people skills and was all sweet and telling us we can get the nail design on a future visit and then something about taking 20% off today's service. How can you argue with that. But ya, I just left sad and defeated and not exactly enthusiastic to come back. I respect them, I think they do beautiful nails, it's clear their heart is in it and they're trying, and like I said the salon is gorgeous. But there's always some kind of fumble or miscommunication or story.

Van took good care of me! Made suggested changes to the style I wanted and was very careful and…read morehospitable through the process. They also have real Vietnamese coffee. Finally, prices are reasonable.

I found this cute tucked away - next to McDonald's nail salon. Ruby Nails. I was met at the door…read moreby an attentive staff, smiling and accommodating. My Nail tech was Kathy. She did an amazing job!! My nails were done just as I like them! I will definitely go back!!

I've had a great experience at Hi-End Nails in Allen…read more The quality of their work is consistently excellent, but what really stands out is the way they run their business. The staff is professional, friendly, and genuinely cares about their customers. They take their time, pay attention to details, and make sure you're happy with the results before you leave. The salon is clean, welcoming, and well-managed, which says a lot about their work ethic and commitment to providing a great experience. It's clear they value both quality and customer service, and that's why I keep coming back. If you're looking for a nail salon that delivers beautiful results while treating customers with respect and care, I highly recommend Hi-End Nails. They truly deserve the five-star rating! I like wearing gel nail color on my toes. The color last at least 3-4 weeks. That extra 20$ bucks pays off!! My toes always look groomed and pretty! July 2026

Came here for the first time! I scheduled a same-day…read moreappointment online through their website. Upon arrival I was kindly greeted and offered a drink, I loved that they had the option of a Vietnamese coffee. I opted for the NexGen pink/white mani. The employee I was assigned (I don't remember her name unfortunately) was so nice and did a wonderful job. I feel that their prices are reasonable as well. So far my nails have lasted 2+ weeks - I plan to return here for my next nail appointment! :)

Been coming here for a little over 2 years now. great service and friendly staff! i get their dip…read moremanicure and gel pedicure. my nails consistently last at least a month at a time

Very good service here each time! I've just been getting basic manicures and pedicures. Nobody is…read morepushing you for extras, which I love that about this place!

The salon staff graciously accommodated my daughter-in-law visiting from Florida and myself when we…read morearrived without an appointment for pedicures and her manicure. Allison gave me a great massage as part of the 'Milk Rose Tea'. She has great calm energy. I will make an appointment with her again Diane did a great gel manicure and Tammy a wonderful pedicure for my D-I-L. Highly recommend them and this salon!

The pretty roses on the wall really are overcompensation for an extremely underwhelming &…read moredisappointing experience. Worst experience in 20 years of tri weekly visits to salons in DFW. First time coming to this location. I had a manicure and a remnants of what was supposed to be a pedicure. - Pedicure: The main issue came with the pedicure. I have calluses and the tech (I believe her name was *Mimi) did not remove any callus at all. I gently explained I get pedis really often and I can tell the callus scrape was too dull and the removal was the main reason I'm here. She said it was not dull and something about applying Vaseline.... I have No idea what she was talking about. I have gone to countless salons and have NEVER HAD AN ISSUE receiving the callus treatment I paid for. I asked her if I could leave, no massage no anything she did polish only. If callus removal was subpar I am sure the rest of the service would be a waste of time and oil to cover her lack of callus removal. I notified management as I left. I mentioned I did not want to get her in trouble and he responded "no one is in trouble, no one is babysat here" and proceeded to charge me what I am estimating is half price for the "pedicure" + full for the manicure. - Manicure: Initially the tech doing my manicure kept commenting on how I bite my nails, how's it a bad habit etc. After the 3rd time you commented, Thank you ma'am I didn't realize my lifelong issue would be magically fixed by your repeated comments. Paid because the manicure was done regardless. -Overall: I really despised this experience as a busy mom I never really get time to have a moment and this was a complete waste of time and energy. IMAGE ATTACHED: how she left the bottom of my feet with her dull callus scraper. This was after she used it and the purple pumice stone. My entire bottom of my foot look likes this. TERRIBLE EXPERIENCE. PLEASE RECONSIDER

The best nail salon in the area for the last 10 years I'm going there…read moreAll the girls there are amazing and professional

My pedicure was spectacular! Unfortunately, my manicure was the complete opposite. I felt like the…read moretechnician was rushing through the service and wasn't paying attention to what he was doing because he kept looking over at another area. When I pointed out that there was white polish left around my nails, he told me it was my skin. However, I had just gotten white tips, so it was clearly polish, not my skin. I ended up having to go back to have it fixed. He did apologize, and I appreciate the apology, but the experience was still very disappointing. When you're providing a service, especially one people are paying for, you should give your client your full attention and take pride in your work. If you're unhappy doing the job, it may be time to consider doing something else.

Wrote this as I was sitting there and the nail tech (Ana or Anna) is going so fast you'd think the…read moreplace was on fire. There is currently no one waiting so you can't even excuse that they are trying to serve others. Still, you shouldn't rush your current client for another client if that was the case which it isn't. She is literally doing cuticles super fast and cut me. When I said Ow! She said Oh I got you? And just kept going very fast. Then proceeded to scrub my legs furiously and roughly like she's in a race. I came to relax and enjoy a pedicure not act like a race car at a track being serviced. I try really hard to find the positive but so far - no good. The place appears to be clean so that's a positive. We were offered a drink when we came in. However, she appeared to be irritated that I had gel that needed to be removed. Do they expect customers to come in ready for polish? If so, why am I paying for a pedicure. She ripped the foam toe separator off my feet instead of just taking them off and threw it down. Idk if she's having a bad day or what but she is coming off as angry at the world. Is this her personality? Either way, it's definitely not a pleasant experience. She finally redeemed herself a tiny bit with the massage. Still, extremely rough but at least I wasn't cut again. I've never experienced a pedicure like this in 20* years. I'm giving 2 stars because the place was clean and she offered a drink. Even though she raced through the polish - she did a good job. For that - 2 stars. I'm not confrontational so I didn't want to ask her what her problem was or report her behavior to the owner (unless she is the owner) but it was such bizarre behavior I couldn't believe it. I'd love for someone to tell me if this is typical behavior from her. As of now, I WILL NOT BE BACK! Updated my review to 1 star although I'd give zero stars if possible. My toe hurts where it's been cut and stings. She has zero business going fast with a cuticle cutter cutting people. Zero.

2 stars because the place appears clean. I don't get why the reviews are so high, maybe they didn't…read moreget Amy or maybe Amy was being lazy this day. I handpicked this place based on my Google search for highly rated nail salons in Allen... I requested a gel manicure. "Amy" started off by complaining constantly throughout the process, of course in Vietnamese, that my builder gel was taking too long to take off. Not my fault. Builder gel is indeed sturdier and takes extra time but she spent entirely way too long because she didn't know what it was. Her male coworker next to her had to explain what it was. Then charged $10 (for taking off 7 of 10 cause I had already took 3 off) without telling me. I'm Vietnamese so I understood every word and was just waiting on her to inform me. Really, it would have been quicker and without burning my left index finger with the drill, to soak them in acetone after filling the top coat off. How do I know? Cause I usually do it home so I would not have to pay for it but I was on vacation so there's that. The cuticle cleanup was subpar. Did not apply any cuticle softener or remover like her coworker did two work stations over. My cuticles still look ragged. The shaping was uneven but that's pretty common between all the places Ive been to. About 9 times out of 10, I need to reshape them myself. Lastly, her polish skills are way below expectations. The gel flooded into my cuticles and she spent too long trying to clean it up after it cured, so now my gel is lifting after one week. I showed my bf and asked him what's wrong with my nails? He quickly said they look uneven... I'm picky about my nails and I do not request do-overs, I just fix it myself. It cost me approx $45 + $5 tip (because I don't believe not tipping).

I went to Charm and Chic nail salon as a walk in. I had a wonderful experience with Bi and Julie…read more Julie took care of my difficult nails as I'm under a lot of stress and they are dry and very thin and short. Believe it or not these or NOT gel but regular polish. Bi is experienced in massage therapy and did an amazing leg and foot massage which is important for me being a diabetic as I retain fluid in my limbs. The salon is beautiful and the front desk manager Kim was amazing in helping me choose the correct package that for my budget and my needs. I highly recommend !!

I've been here many times, and what makes this especially disturbing is that they had no idea I…read morecould understand what they were saying in their native language. There was a very kind doctor who was also a regular customer, and I repeatedly overheard staff specifically discussing the fact that she was a doctor and using that as a reason to upsell and charge her more. They would encourage more alcohol, extend her massage, add hot stones or other extras, and then increase her bill. From the conversations I personally overheard, it was clear they viewed the fact that she was a doctor...and therefore assumed she had money..as an opportunity to get more out of her. That completely changed the way I view this business. Offering an additional service with a clearly stated price is one thing. Privately discussing how much more you think you can get someone to spend because of their profession or perceived wealth, while assuming your customers cannot understand you, is something entirely different. After hearing these conversations myself, I no longer trust their billing or upselling practices. If you choose to go here, I would pay very close attention to exactly what you agree to and what you are ultimately charged.

They charge more than what's listed online, plus a $10 salon fee. I gave them 3-4 chances, but the…read morenail designs were always thick, messy, and unprofessional. The staff doesn't listen and just does whatever they want, and if you ask them to fix it, they charge you again. Definitely won't be going back.

I love this little hidden gem in Plano! I can't tell you how many times I've passed by KT Nails &…read moreSpa and didn't notice it. Because my regular nail tech was out of town, I had to find someone who was just as great. I found them on Yelp and after reading the reviews I decided to give them a try. I made a same day appointment and when I arrived, Vi was waiting for me. Omg! She did a fantastic job on my dip powder mani. She's very precise and thorough. I am SO happy with how beautiful my nails look. I highly recommend KT to anyone who's looking for excellent service and very accommodating and friendly staff!

Very lovely staff and very welcome. Their nails are great quality and last a good while! I've never…read morehad any break and i've been here multiple times over the past 3.5 years!

Tony was amazing. He was kind and conversational and did wonderful job with my dip nails.read more