Let's talk about how my time at Nail Boutique was a blast! As soon as I walked in, I was met with a…read morebeautiful AND CLEAN interior with beautiful decor. Beautiful art work and fixtures. Customer service from the time I entered and throughout my service was top tier. I was seated immediately and got my services started. I came in for a gel manicure and pedicure. My tech for my pedicure was the sweetest gentleman. I don't know about you guys, but sometimes the pedicures can hurt and you have a rough tech. Not my new friend, he was so gentle and did a BEAUTIFUL job. My mani tech started soon after and when I say, she ate down on the quality and quick service. Prices were pretty reasonable for this day and age. I will definitely be a regular. Thanks again!

First, the positives- most gorgeous nail salon ever. Everything is SO cute, props to them for…read moreinvesting so much into a gorgeous, whimsical, pretty spa. I love that. Also, they do great work. Talented nail techs and really high quality manis/pedis! Third, I see the owner working really hard. She's dedicated and very hands on and I see her trying and caring. I can tell she wants her customers to have a nice experience. But ok- serious scheduling problems & it's a pattern. We called to book appointments, they told us 345 would work, then texted to push it to 4 which wasn't an issue at all, but then we got there at 4 and my daughter waited in the chair for 30+ mins before they started. The whole time I'm on edge because I can already sense we're not going to get out of there by 5:30, and I have kids to pick up from daycare, so coming was a huge mistake. Please please please next time just don't say you have availability for us at 4 if what you really mean is 4:40. It's about being clear and managing expectations. So I stopped the girl at the front desk as sweetly as I could, and said I need to leave by 5:30, if that's not realistic then let me know and we'll have to come back. I told her I was getting really worried since they hadn't started on my daughter's manicure and it was this elaborate design that also required tips and dip. She was just like "ok, I'll tell them.." MEANWHILE! A very flustered woman is storming out of the salon and ~rescinding her tip she left~ and sort of made a spectacle of it, going "she's been sitting there for an hour!" (In reference to her daughter) SAME STRUGGLE. I watched after she left and there was definitely a trace of snarky giggling between the 2 staff members at the front desk. (What's so funny??That's on you guys) The last thing you want to do when you're paying for a relaxing experience is get into confrontation or conflict, but that happens here! It's uncomfortable. I want to come in and be a respectful visitor, tip well, have a nice time, and leave happy, leave feeling like we were welcome and not in the way. The OTHER issue.... t h r e e times during my pedicure I asked my nail tech if I could please put rhinestone jewels on the big toe. NOPE. He kept going with the pedicure and nodding his head. I guess he wasn't comprehending. I tried to stop him 3 times to add the jewels on! Maybe it's coming, I thought. And I know it's a first world problem, but still, I just wanted the silly accent nail done. At the end he's like "done. You like?" And very sweetly I asked if I could have the jewels added (that's #4). Only then when it was over, did the manager/owner come over to intervene, and don't get me wrong she WAS kind and gracious about it, but she said that the nail art jewels needed to be done sooner and "next time tell the front desk person that's what you want" I just nodded and said ok thanks no big deal... but I DID TELL THE FRONT DESK GIRL! I showed her the little box of rhinestones and said please add this on to the service, I know it's extra, thank you! She said ok and then that was it. I could do her job better than her and it's her fault for not taking initiative and not paying attention, not relaying that request to the nail tech if the sweet nail tech gentleman I had doesn't speak English. For me, paying for a nail service but then just flat out not getting what you ask for is a dealbreaker. What did I get? A polite & earnest excuse masking a lecture at the end as I'm paying, that next time I should ask for it better. Uggggghh. If it was my business, I'd fix the problem then and there vs telling the customer what to do differently next time. I do respect the owner like I said, she has good people skills and was all sweet and telling us we can get the nail design on a future visit and then something about taking 20% off today's service. How can you argue with that. But ya, I just left sad and defeated and not exactly enthusiastic to come back. I respect them, I think they do beautiful nails, it's clear their heart is in it and they're trying, and like I said the salon is gorgeous. But there's always some kind of fumble or miscommunication or story.

This was my first time visiting the salon, and I had such a wonderful experience! The salon is…read morereally clean. Christina did my manicure, and Linda did my pedicure. Both were incredibly friendly, professional, and made me feel so welcome. Christina perfectly recreated the nail design I had in mind--it turned out even better than I expected! I'll definitely be coming back and look forward to seeing her for all my future nail ideas. Highly recommend trying this place out!

Tina was the best! My nails are amazing! My daughter got a mani pedi! They were so lovely and…read morebeautiful!

Tina has done a wonderful job since taking over this location. The staff were polite and friendly,…read moreand the pedicure was perfect. I can't wait to go back again!

I had an appointment for a pedicure and manicure. Kim that does my pedicure is awesome. Her…read moredaughter Amy wasn't in to do my manicure so had Haylee she didn't consider me a customer because I wanted my polish on my toes to match my nails. And I guess I was taking too long so she said I was holding up Kim from customers. So what was I not a customer. Haylee has very rude behavior. First time I have not been considered a customer when I had an appointment and I was paying. Amy and Kim are awesome.

Came by on a fluke…read more Having surgery next week and getting my toes done is a priority for sure! Nobody wants to see ugly unkempt feet. Lots of options to choose from. I kept it simple with the lavender rub and polish for 42$. Large selection of colors to pick from! They do offer a complimentary drink of your choice! Chairs are massagers so that feels good if you like that. Not sure sure about what other options they have since I kept it simple. It got busy after I walked in. But they appeared to be able to keep up! I'd go back for sure. July 1, 2022

My friend and her 12-year-old daughter were in town from out of state yesterday. I took them to M…read moreNail Lounge because I have been there before and service was fine. I specifically went on Wednesday because there is a 20 percent discount Monday-Wednesday. When I came back to pick my friends up, they showed me the bill. One was for fills and her daughter acrylic with tips. There was no 10 percent discount anymore. There was an extra fee for every little thing. Why a fee for filing nails one way? They have to be filed. A fee was added for different color nails. These fees were not disclosed before, just when the bill was handed to her. In addition, the person who did their nails went outside checking the weather, was on her phone constantly, totally rude service. I felt so bad taking them for this expensive venture. They came to stay with me because their electricity from storms in Tulsa was out at home and the hair salon where she works. It was severe sticker shock to say the least. I will never go back because I called the owner to speak about this and she truly couldn't care less.

They say you meet people for a reason... I stumbled into this business three minutes after they…read moreclosed, because apparently I forgot how to tell the difference between a seven and an eight for night closing hours. Kelly is an absolute angel, and she was above and beyond welcoming. It was an amazingly relaxing experience, I was actually able to get in a bit of self-care, that is a true rarity, and it was just like two gals chatting together that have known each other for at least 10 years, and not at all only 36 minutes. I found my new place, and I can only imagine that this interaction was karmically ordained.

I have never been happier to stumble upon a salon and specifically Kelly. She is not only one of…read morethe best nail techs I've had but she is also a caring and wonderful person. She knows her work and always makes sure to introduce a new technique. I trust her and only her with my nails.

Love the music and atmosphere, really calm! I always feel amazing after I come here they always…read moretreat me great! And things may be slow but the service is great.

In my opinion not the best quality for the price...Went into and my nails look great but i got gel…read moreon my toes and they look splochy, don't have a good gloss coat and look like i did them myself. the owner was very nice and the service was good but but im disappointed i spent almost $100 for them to turn out like this...

This is my second time visiting and the staff is very nice and attentive! My only issue was that…read morepedicure today felt very rushed. The final outcome with the color came out good but the other steps (e.g. scrub, callous removing, hot towels, massage) weren't done for very long and my feet don't really even look like I have a pedicure. The nails came out nice but I was disappointed by the rest, especially because I paid for a gel pedi so it was $50 plus tip, and my first time here they did a flawless job!

Great customer service and pedicure well done!…read more Thank you for all the time and effort on my feet. I will definitely return. Also, thank you for the beer.

i have been going since they opened and now won't go anywhere else!…read more i never have had to wait and my nails always come out great!

I had some left-over gel on my fingernails that needed to be removed, not a lot of gel. The tech…read morebuffed off the remaining gel rather than using gel nail remover. The buffing weakened my nails. I've read that buffing and nail remover can be used. I think the tech should have determined by my nails which process was appropriate. I also didn't want polish, so she used Nailtique. It's been less than a week and the polish is peeling off my nails. I am very familiar with Nailtique as I have used it this seems wrong that the Nailtique is peeling off my nails. I've had better mani/pedis for the same price. Also, I had to file some of my toenails as they were rough. Needless to say, I will not return.