Walked in for a pedicure last Sunday a little before 4pm. The place had maybe 9 customers, so it wasn't overly busy. I was seated quickly and the technician began my pedicure with an urgency as if I walked in 5 minutes before closing. I had to ask the technician three times to reshape my nails, they were still uneven when I left but I was done with them. The whole experience was not one of relaxation and pampering, but a hurried transaction. I've never spent $50 on a pedicure that lasted barely 20 minutes. There are better salons around town. Choose wisely. read more

I went to castle for the first time today and when I walked in I was able to get a seat for a pedi fast. They offered me a drink right when I sat down. The selection for the colors were great. The quality of the pedicures are top tear and when I got my pedi it was beyond what I expected. The guy who did my pedi really went into making sure my feet were scrubbed and did good reflexology. read more

Ive been going to this nail shop several times and the service is not always the best. Once they cut my toe to the white meat! I gave them grace! But the constant back handed compliments I would get about my height and and how I look was the last straw. Imagine going to a nail spa to relax and instead you're welcomed with insults and they think are compliments. THEY ARE NOT I LEFT IN TEARS TODAY WISHING I DIDNT EXIST. read more

I have only been to the Plano location. This has been my "go to" mani/pedi place for 7 years! Every technician does a great job!

Castle nail spa is top rated. We got fast service and the quality of the service was excellent. I would go back again.

I went in for a French manicure but unfortunately my technician couldn't do it because the white polish had expired and was making everything sticky. The lady up front explained it to her before we started, but alas it wasn't in the cards. However, they tried to charge me for a French when all I got was a regular manicure with a layer of glitter. Luckily, I caught it and the host corrected the charge ticket, so make sure you look at your bills. For 25$ -you get nails trimmed, cuticles trimmed, hand lotion application , and hot towel. No massage. read more

Castle Nail Spa - Asked for a French manicure but this is what I got. - Nail Salons Near Me - Plano, Texas

We visited this place today, got dip nails, along with pedi and gel on toes. Place appears good however the quality of work wasn't at par. Service was done on so much rush, even though we had appointment for our party. I see bubbles on my nails with dip and texture if so bumpy and irregular. Pedi was better that's why 3 Not sure about the vibes, not very happy with the quality of the nails. read more

Today, I was racially stereotyped at and it left me deeply hurt and humiliated. I came in to get a pedicure and was calm, quiet, and reading a book. Afterward, I decided I wanted a manicure and selected a service. The nail tech prepped her tools and then told me the price. I said "OK." But then she looked at me and asked, "Do you have enough money to pay?" That question cut me like a knife. I wasn't bargaining. I was confused. I wasn't causing trouble. I was just a Black woman sitting in a salon and minding my business. Her assumption that I couldn't afford the service was not only offensive but it was racist. I said I no longer wanted the service and asked to pay for the pedicure only. As I waited, I heard her explain the situation to another tech--but no one addressed my visible tears. When I asked her directly why she would say something like that, she laughed. That moment wasn't just unprofessional it was cruel and dehumanizing. I'm sharing this because this kind of treatment happens to people who look like me far too often. We are treated with suspicion just for existing. We are humiliated when we stand up for ourselves. And somehow, we're expected to stay silent so others stay comfortable. Do better. Because what happened today wasn't about a manicure it was about the dignity you stripped me of. read more

Was disappointed about the work on my nails this trip. Been here before and liked their work. Not sure what happened. read more

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New to town and trying to find my new salon. This one was close to me so decided to try it. $45 I think for a French gel manicure. My nails were filed down so thin to remove my previous gel that they're bending constantly. I've been getting gel for about 5-6 years and they've never been this thin, they're thinner than my usual natural nails. French tip was done sloppily and they're already chipping two days later. Not interested in going back to get them fixed because I don't have time but won't be back. Call it a learning experience I guess. Photo is less than 48 hours later read more

Castle Nail Spa - Nail Salons Near Me - Plano, Texas

Ask for Henry! Henry is an amazing manicurists and pedicurists. He is professional, personable and innovative. Contact him quick! His info is below. Tell him Tee sent you! The new location is 4021 Preston. Rd .Ste.623 Telephone 972 608 0666 read more

Castle Nail Spa - Nail Salons Near Me - Plano, Texas

LOVE this place! They always take care of me! They always do a great job on my nails! Great environment and vibe! They are always so sweet! Shelby always takes care of me and does amazing! read more

Castle Nail Spa - Nail Salons Near Me - Plano, Texas

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I have been here several times for pedicures with a friend, and these are the best I've ever had. They take their time, and my feet look immaculate. The location is beautiful, the people are friendly, and they are clean and sterile. You cannot get a better mail service in Plano! read more

Castle Nail Spa - Nail Salons Near Me - Plano, Texas

Every time I come here, I always leave a happy customer! I appreciate that their prices haven't skyrocketed like a lot of other nail salons in the DFW area have. This salon also has some of the nicest staff! I've had Nancy do my pedicure a few times and she always knocks it out of the part. And Andy is awesome! He is so thorough and the go to from some good nail art! I'd go back to him in a heartbeat. I have been shopping around for a great nail salon since moving to Plano and I'm so happy I finally found it! read more

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Fantastic experience  - clean, and many options to choose from! I only had a pedicure. However, I did notice they had many affordable packages to select from.  My only reason for not giving a five-star has to ask for a glass of wine or water! Sharpen up in this area, and your clients will be 100% satisfied! read more

Tina is the best!!! I was able to walk in and immediately sit down. Tina was so so sweet the entire time and made me feel like I could tell her exactly what I wanted! She complimented me so many times as did I to her. Definitely recommend!!! Ask for Tina :) read more

Castle Nail Spa - Nail Salons Near Me - Plano, Texas

You know you have a great nail salon when the power goes out and they still do a great job using lanterns I have been going here on and off for several years and I am never disappointed. read more

Castle Nail Spa - Nail Salons Near Me - Plano, Texas

Go see Kevin at Castle Nail Spa!! He's been doing my nails for over 5 years and they always look immaculate. Your nails will thank you!

Definitely will come back ! It's was very peaceful and they took their time on my service.

Bump on my skin from the acrylic it itches so bad. I was annoyed the lady told me it was 50$ for "long" nails then charged to 60$ after speaking to the manager and I brought someone with me who heard 50 to so i was confused on what changed, originally wanted longer nails but she kept cutting them down she wasn't listening to me at all! reason being I asked the price for the ones she was deciding to give me which was 50$ yet I'm pretty sure she was new or something she kept laying the acrylic on my skin and using to much it was burning and then she didn't know how to make the stiletto shape so she made almond I really don't know what is up with this location (BTW IN THE PHOTO THE SHAPE YOU SEE IS WHAT I DIDNT AFTER THE APT AT HOME) but this location is absolute trash not really clean either I will only go to the Addison location from now on. Just a waste. read more

Castle Nail Spa - bump on my skin from the acrylic - Nail Salons Near Me - Plano, Texas

10 stars for the best pedicure of my life. Andy was the most attentive, sweetest person ever! Best foot/leg massage ever! GO TO THIS PLACE! IT'S LITERALLY AMAZING! read more

Castle Nail Spa - Beat pedicure I've had in years - Nail Salons Near Me - Plano, Texas

Live close and found this place just simply amazing. Good service, my thanks to Andy, he listen what I need and trying do his best. read more

Castle Nail Spa - My pedicure today love my red nails - Nail Salons Near Me - Plano, Texas

I recommend Lily for a gel manicure. She is very sweet and thorough. I've gone twice and each time the gel has lasted 3.5+ weeks! read more

Castle Nail Spa - Gel manicure - Nail Salons Near Me - Plano, Texas

I came in for the first time. I will not be back. Jenny the nail tech did my nails. My nail beds were over filed and over drilled. It took almost 3 hours. All I wanted was pink and white Nextgen. I was left with tic tac looking nails with uneven thickness. Worst experience for a first time at a salon. I was made late to a dinner too. When I asked politely to fix my concerns, I was told they would wouldn't and was treated with extreme rudeness. The staff needs more training and the salon needs a manager that can communicate professional expectations. read more

I won't ever go here again!!! My girlfriend and I went in during our lunch and the Tech put water in the bath, etc. AND.............. just left me to sit there and work on another customer who walked in AFTER ME! just left me there sitting in cold water. I was so very upset and about to walk out. I will never pay for service to be treated so poorly. read more

I have been going to this nail salon since moving to Plano 5 yrs ago. Most of the time it has been good. However, in the last 6 months the service has continued to go down. the manager at the front is rude and acts angry most of the time. There is broken equipment that has been broken the last two times I've been there. I decided to give them another chance today and my appt was coming to an end. a larger party came in and my daughter and I were rushed out quickly to make room for this other party. No thank you, come back or anything. We were just rushed out to make room for other people. I've given multiple chances but won't be back. Fix your equipment and be kind to your customers. read more

I've been looking for a home nail salon in North Dallas/Addison area and finally found one! Me and my boyfriend went for pedicures & I got nexgen done. I've never been so happy with the shape of my nails before! Ken did a great job. Everyone was really nice, professional, the drinks were good, and the place is beautiful. My boyfriend and I both loved our pedicures & felt like the technicians really took their time read more

Castle Nail Spa - Nail Salons Near Me - Plano, Texas

First time here. Never coming back. I wanted 325 and as the picture shows, it wasn't exactly the same. I didn't anticipate the amount of pinkness my nails had. When I told the lady doing my nails that it wasn't what I expected, her response was "drink more wine, it look nice". Since I was also getting my toes done, I couldn't just walk out. My toes turned out nicely, but I didn't care of the nail color that I clearly said wasn't a good match. Nope, not going again. read more

Castle Nail Spa - White gray 325.....my pink nails. - Nail Salons Near Me - Plano, Texas

I have been coming here with my mom for years! It's an amazing place! Attached is my nails I got done today with Logan. She never disappoints. Pedicure done by Tiffany who did an amazing job. Dan did my moms nails and Tina did my moms pedicure. read more

Castle Nail Spa - Nail Salons Near Me - Plano, Texas

This is my new to go place for manicures and pedicures. My mom, cousin, and I really liked the service and we're looking forward to coming back again! Julia was awesome !!! read more

Castle Nail Spa - Nail Salons Near Me - Plano, Texas

I really hate posting any negative reviews but this was too bad and I legit cried when I got to my car because they are so ugly, so far from what I asked/PAID AND TIPPED for, and I sat in the most uncomfortable chair for OVER 3 HOURS for this basic, uneven, and not even cured correctly and my nails aren't smooth. Outside of having a large brick and mortar, I don't even know why this place is still open. It took Tina 3 tries to do A LINE under my French tip (she had reassured me over and over she definitely could do it). I remained silent and told her, "it's fine" so many times I forgot. Sorry doesn't mean anything if you don't do better after the apology. I paid extra for a cuticle trim, which I don't even know how I missed that part until now. I know nails are petty, superficial, and an extra some cannot afford. My man gave me money to get my nails done today so I could feel beautiful and I left crying and spent his money in the process. I even took the time to chat with Tina and tell her this and how happy I was to just be getting my nails done. If you want decent shaping, even application of product, and actual attention to what you want you're better off going to the notoriously awful Cowboy Nail Bar. read more

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First I have to say I got right in with no appointment because they were really staffed up, which is always a win for me! So I came in with broken acrylics hanging on by my real nail, just barely. Talk about PAINFUL. The gentlemen that took care of me was so kind, gentle, and mindful of the pain I was in while he helped me. He kept making sure the pain wasn't too bad for me throughout the entire time. I will be back once my nails fully heal. Thank you for your kindness. read more

Went for pedi's while visiting my friends. 3 of us. Picked the $55 Red Wine Pedi because the massage was supposed to be 20 minutes. I was the third to sit down, and was the first finished. The massage was less than 5 minutes, total & part of it was through a paraffin bag with my foot still inside. Terrible. Lastly, ZERO CALLUS removal. No cheese grater. My heels & toes are still rough and yucky. My 2 companions had very similar poor experiences. Don't go here. Castle Nails...seriously, your prices aren't cheap & your fulfillment of service is completely lacking. Go do some industry research, or you'll be out of business soon. 1 good thing, the jelly at the beginning. That was fun. What wasn't fun, the cold water that was used to rinse me (& my friends!) and then was in the jelly leaving my feet cold; that zapped the funness. read more

I always go here and have great service! Would recommend to anyone.... Been going here for years and really like the peoples that work there read more

Castle Nail Spa - Love my nails! - Nail Salons Near Me - Plano, Texas

I can speak for anyone else but Shelby is the truth. I was in a pinch and needed my eyebrows done so bad. I happened to be in the area on my lunch break so I stopped in and thankfully she helped me. My eyebrows were perfect when she got done. I then scheduled an appointment to get my natural nails done with NextGen and a pedicure. Just view the pics. I got my nails done July 18, 2018 today is August 18, 2018 and with the exception of growth my nails still look great. It's literally been a month!!!! I don't normally wait this long in between new sets but work has been hectic and my nails still look great. Shelby is one of the best I have ever experienced. read more

Castle Nail Spa - Nail Salons Near Me - Plano, Texas

Want festive nails? This is the place! Their attention to detail is amazing! Every time I visit, the teams are top notch! If you want a great experience ask for Dan, he was meticulous while also being quick (I had a short time span). Each visit the stations were clean and you are protected by plexi-glass dividers, all employees wear masks and gloves and do not switch between customers. Chairs and pedicure stations are cleaned after use. Highly recommended! read more

Castle Nail Spa - My festive holiday set - Nail Salons Near Me - Plano, Texas

I came in here to get some of my acrylics removed that were done by someone else. The nails were way too thick and the lady who took them off for me took her time to make sure she didn't hurt my nail and got every last piece of the nail off. I got just a regular manicure with polish after and they turned out great! Everyone was super friendly!! read more

Makes me sad seeing some of the bad reviews about this place. Had a wonderful experience coming here for the first time. Kathy is a perfectionist and so sweet! I've never had my nails look so clean. It's obvious she cares about her work! One of the guys even brought me neosporin for a cut I previously had on my thumb. You gained a new fan. Thank you so much read more

Castle Nail Spa - Gel manicure - Nail Salons Near Me - Plano, Texas

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Went in for a fill and got charge an arm and a leg! Talk abt a rip off!! Like really? Got charge for cutting down my nails??? Lol. This place is a JOKE!! I advise asking for a quote first before getting service. read more

Castle Nail Spa - Went for a fill and got charge an arm and a leg. Guess it's my fault I didn't ask how much they charge for fill. Talk abt a rip off!! - Nail Salons Near Me - Plano, Texas

They do a beautiful job every time I visit. Jenny & Tiffany take great care of all their customers! read more