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    Carson City Rv

    3.6 (62 reviews)
    Closed 9:00 am - 5:00 pm
    Updated 3 weeks ago

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    Our tiny house...

    I received a recall notice for the suspension on my Vilano 5th Wheel. There are no dealers in this region and after calling 5 or 6 dealers, I contacted Carson RV to see if they could do the repairs. After a discussion with Brandon in the service department, he contacted the manufacturer and agreed to do the repairs. I am extremely pleased with the service I received and the quality of the work. I spoke with the service technician and he provided a detailed explanation of the inspection and repair process. I highly recommend this shop and the outstanding service provided. When a company will help out a customer without being solely focused on selling something, this is a company you want to do business with. I will absolutely do business with them again. Please help support this local business!

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    5 years ago

    Wonderful customer service. Patient, and take their time to explain everything with no pressure. Mike was super friendly and kind.

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    6 years ago

    Great experience, was so happy to work with Chris and the team at Carson City RV. They made the process super quick and easy.

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    7 years ago

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    Page 1 of 2

    Ask the Community - Carson City Rv

    Trailer hitch adjustment after installing air leveling bags on Toyota Tundra 2012?

    Hi Mary, the person who can help you with your answer is the service manager Brandon. 7758828335 Thank you for your question! Happy camping!!!

    Don’t See Your Question? Ask Away!

    Review Highlights - Carson City Rv

    Ian in the finance department makes everything as smooth as possible and doesn't skip anything on the fine line.

    Mentioned in 20 reviews

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    Western Skies RV - Made it to Burning Man thanks to Matt at Western Rv!

    Western Skies RV

    (121 reviews)

    South Reno

    My husband and I are 2023 new to the RV industry purchasing our first travel trailer from Western…read moreSkys. They are one of the last" if not " the last family-owned recreational vehicle dealer in my area. I am sure this may hold true for most areas in our country. Owning a recreational vehicle is an investment. While enjoying that investment is a must, "arriving alive" is the top priority! Just when you think you are getting the hang of it you are sharply reminded how much you still do not know & how much still there is to learn. That is why having Jason and a dealer like Western Sky's a true good luck charm. We brought our tailer in to have my furnace serviced. While I was there it was brought to my attention my solar batteries were not installed correctly, as well as a short that was discovered causing the inverter charging system to shut off while charging. (Safety mechanism) To top this all of when my husband was hitching up Jason, because of his wealth of knowledge, and expert eyes noticed parts of our hitch had loosened (how did he notice?) by noticing our weight distribution bars showed signed of wear. Had Jason not caught this what could have happened on any future journey could have been catastrophic, and possibly the end to our travel trailer adventures! I am incredibly thankful to Western Sky's, and to Jason for showing us how to check our hitches integrity frequently & adding this to our safety check list. No adventure is worth having unless you arrive safely and ALIVE! Thank you again Western Sky's for having Jason there for all of us. Sincerely, Brick and Cindy Anderson P.S. I had my solar upgrade installed by another business. Maybe not such a good idea?

    We had the best experience buying our new Opus 17 here. Mark Malcom was so helpful, showing us all…read moresorts or rvs until we decided exactly what we wanted. When we came up to pick it up he even got us a place to stay at the Atlantis. Scott in finance made everything very easy and explained all our options well. Justin was who did our walk around, and he was excellent at knowing all the little nuances of our rv. Super nice kid! We even got to meet the owner Austin and talk about snowboarding. All around a great experience with some really nice people. We love our new rv and couldn't recommend these people more!

    TrailersPlus - Trailer

    TrailersPlus

    (28 reviews)

    Needed to buy a dump trailer. It's been outside of town, but it had quite a few different models…read moreand sizes have dumped trailers. As I was looking at the trailers, a salesman came out to ask me if I needed help. I told him that I was looking for a 5 x 10 trailer. They had one on the lot. It actually looked used. It had dents and scratches inside, pretty dirty and no spare tire. I asked him if the trailer was used he said no that when the beds are shipped, as they stack a lot of stuff in them like tires and other trailer beds and so they get banged up. That's just the way it was.... Of course, when asking about the spare tire, he said it was $200 extra. The one thing he did tell me is since it was the last trailer this size, to go online and put a dollar down and it will hold the trailer for a week. So I did this. That gave me some time to shop around. While shopping around, I was able to locate the exact same trailer size, with a spare tire, tarp, spreader, for about $1000 less. So friendly and helpful but kind of gave me a used car sales type of feeling.

    HORRIBLE EXPERIENCE, when I ask if u have a 20ft trailer to sell Mr and u walk out and look at my…read morecar (a diesel jeep with 6k towing capacity) and condescending talk down to me on "u can't tow it with that"..... wow... and to add to insult, after I tell the (HORRIBLE) salesman that it's rated at 6k towing he goes "well still ..u have another truck?" My answer was.... I do.. its a nona truck.... "well what's a nona truck"... I answered: "it's a NON OF YOUR DARN BUSINESS TRUCK", climbed up to my jeep and drove away! I'm a local, I own businesses locally, I own God knows how many trucks, trailers and toys and so do my friends.....you guys will NEVER see a dime out of us

    RV Country

    RV Country

    (105 reviews)

    Some parts of the purchase of our new Brinkley rv from RV Country were absolutely fantastic but…read morethere were parts that were an absolute horrible experience. We were at an RV Show in March (28 & 29) and that is where we decided to purchase this rig. We pointed out a number of things that needed attention to the rv. We were assured by a number of representatives (& the owner) that all would be good upon us taking possession on April 25. We arrived on Saturday, April 25 at 11:23 and were greeted by a man named Ted... a less than stellar interaction began. First of all, he was the person who did the entire PDI - Pre Delivery Inspection - & unfortunately it seemed that he had never looked at the rv... None of the issues on the outside of the Brinkley were repaired. He was shocked that we pointed these problems out to him. He didn't know how some of the exterior systems even operated. When we moved to the inside and we pointed out several issues, he rudely said "look, we don't fix things ahead of time, you gotta acquire the right, bring it back, and then we'll order parts and fix it"... are you sh!tt!ng me? So the sofa that was broken at the show in March is still broken over 30 days later. The microwave oven that has a blood curdling screech when you open the door is still there, and Ted laughed and said "oh, that's not that bad". So many other things he didn't that day was nonsense. When we went inside to finalize paperwork, Tucker was the man! Very easygoing and knowledgeable. He answered every question, helped with a number of items that had issues. He cares about customer service! Unfortunately, we could go on, but that email will be sent to the owner. He requested that we send him a detailed synopsis of our experiences.

    We love our new Forest River Impression 5th wheel, but the service department has been a major…read moredisappointment. During our walkthrough, we were told how to winterize and saw a sticker indicating the unit had already been winterized. We were not told any additional steps were needed. In February, we discovered a cracked pipe from freezing water. The service manager said the entire system needs replacement and denied warranty coverage, blaming "lack of winterization" while also saying the sticker wasn't their responsibility. Communication has been extremely poor--multiple calls and emails have gone unanswered, and after three visits, the service manager was unavailable and never followed up. It also took 4 weeks just to order a part, with no updates. We've now had to cancel three camping trips. Great product, but the lack of communication and accountability has made this a very frustrating experience. Would not recommend.

    Carson City Rv - rv_dealers - Updated May 2026

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