My friends and I had an AMAZING experience renting with Western RV. We needed an RV last minute…read more(the day of) Burning Man because another rental had fallen through. Matt, from Western Skies RV went out of his way to hook us up with a great RV and he even made sure to expedite everything so we could pick it up immediately. The Rv came stocked with everything we needed... bedding, pillows, cookware, dishes, paper towels, soap... Western RV goes above and beyond to make the RV luxe and cozy. The great service didn't end when we drove off... Matt gave us his cell for any issues. We proceeded to text him with every question that came up and he answered promptly. It was like we got 24hr concierge service included in the rental. When we dropped the RV off Ron met us after hours to accommodate a 4am return!! I cannot recommend this company enough, it feels like they actually care about you and your experience. You can't go wrong here. Take it from someone who made the wrong rental choice first and then was saved by this company : )

We had the best experience buying our new Opus 17 here. Mark Malcom was so helpful, showing us all…read moresorts or rvs until we decided exactly what we wanted. When we came up to pick it up he even got us a place to stay at the Atlantis. Scott in finance made everything very easy and explained all our options well. Justin was who did our walk around, and he was excellent at knowing all the little nuances of our rv. Super nice kid! We even got to meet the owner Austin and talk about snowboarding. All around a great experience with some really nice people. We love our new rv and couldn't recommend these people more!

Julieann has been a great addition to the service team. She cares about providing service on time…read moreand with very good quality. Appreciate her extra effort to keep me informed as well. Chad

this will be a revision to my original review... which, by the way, is asked of you to receive a…read morediscount on parts or service when you first arrive for warranty work. It's true we did by our first big boy here and the only reason this review has 2 stars is because of the front office staff and our salesperson, Mike. After that this place is an absolute nightmare to deal with. Our first experience was warranty work where we waited 4 weeks to bring the RV in for them to evaluate. We brought the RV back again in another 4 weeks for them to hold it for 6 weeks... they told us our rig was ready to pick up and when we got there, no work was done... they were only evaluating the work to submit and we'd have to bring it back again for the actual work to be done. Ok, I get it. Let's do that. Months go by and I keep checking on a service date. They tell me they are waiting for approval from REV. I call REV to see what the holdup is and they inform me that my work has been approved for a couple of months now. RV Country claims they never knew. Anyway, we bring it in AGAIN. this time most of the work gets done and for every line item they fix, there are 3 other things the techs broke in order to get the warranty item fixed. I finally bought all of my warranty parts from them so I could do the work myself. The sale ultimately went well. The service is subpar at best and there is zero quality of work. The best one was when they had to winterize our RV because it had to sit for so long, and they forgot to reconnect the washer/dryer. The washer tried to cycle dry and blew the board. RV Country admitted it was their fault but refused to pay for the new washer and told me I could probably have it repaired. The Rig was 6 months old at this time. I have a literal laundry list of trash work I've had to fix because of them. If you are handy at all, do the work yourself. If you are not, I suggest running, not walking, to anyone other than these guys to work on your Rig. It's not worth the hassle and you will find far more pleasure in your RV by finding a better place to do your work. Sorry for the long winded review, I've been holding off on it for a while. We've had our coach 2 years now and I've done the majority of handyman work on my own and couldn't be happier. Oh this just keeps getting better. Years later I'm still finding the amazingly incompetent work performed. In Austin Texas and my awnings ended adjustments and lo and behold, they weren't even prepped after install. Fantastic! While it was at the repair shop, they noticed my coach losing pressure in the airbags very quickly. Come to find out that when RV country did a recall on a line under the coach, THEY CUT THROUGH MY AIR LINES IN TWO PLACES CUTTING THROUGH THE TIES. The other items I've listed are plain ignorant and negligent. THIS however is dangerous. I am advising everyone I know with coaches or interest in coaches to NEVER EVER EVER use RV country. You guys are absolutely lame in every aspect. The only saving grace you have is your front of house employees and the sales person. I only truly hope they find other jobs with someone with more integrity.

We have been bugging these guys for the last several years. We go in about once a year and drool…read moreover the RVs, but we finally pulled the trigger and bought our fifth wheel. Shannon Moore, our salesperson was amazing, so helpful, and made sure that we got the right price and the right payment for us. She just made the whole experience a lot better. No pressure. Brian Kelly was also a sweetheart, he did everything he could to make it a great experience, as well. I can't say enough good things about these two and the dealership. I would recommend going to Camping World for your next RV.

Bought a camper from them about a month ago. Had to have them install a brake controller.They…read morecharged me $1250.00 which was part of our finance contract. For whatever reason(s) they have been unable to get it working though. First they blamed my Nissan. They insisted my Nissan had a wiring issue so they referred me to the Nissan dealer for an inspection and diagnostics. Well, Nissan confirmed there to be no wiring issues with my vehicle. Makes sense because I've never had or seen any symptoms of a possible wiring issue with my vehicle. So I go back to CW with the paperwork saying the truck is fine. I thought perhaps there was something CW could fix or replace? Not according to them. According to CW the certified Nissan technicians must not have done a proper inspection. This was the explanation they gave me ironically after they explained to me they themselves are not mechanics, and don't work on the "car" side. They did sort of offer to do some Mickey Mouse wiring job. I could tell they weren't confident in their ideas though and I don't want them to Mickey Mouse my brake and wiring systems anyway. CW insisted they would call me on Monday to figure something out. Didn't hear from them all week so today on Friday I called them. But what to do about this? I have a contract which states they will fix me up with a brake controller and they took my money to do it. Who is responsible for this? According to the sales manager Lance CW mounted a BC and it isn't their problem if it doesn't work. So they are fine selling me a 5,000 lb trailer without brakes. But what if there is an accident? According to Lance the sales manager it wouldn't be their fault because they told not to drive on their equipment which was installed by them. Nope. It must all be my fault. After all I only paid them over 1000 dollars and have a contract they signed which specifically says they will provide a BC. According to Lance the sales manager, there is a problem with my truck and Nissan but not with the shobby wiring job they did. My idea to "fix" this is was to have CW pay Nissan to install a BC. This would end the finger pointing while also helping CW fulfill their contractual obligations. But for some reason that is too complicated for CW. The most they are willing to do at this time is pay back the lender 1250.00 while leaving me with a trailer without brakes? What a crappy deal huh? I would really rather CW just do what they said they would do. It will take weeks before I can get the job done. Hope nothing happens in the meantime. Shame on you CW and shame on you Lance.

These guys took in my furnace out of my RV and got it back to me the next day in time for my…read morehunting trip.

Just to look at your RV they want 300 bucks ! Welcome to the new world ! Customer service with them…read moreyou have to pay for you when it by upfront money

Best van builders around, hands down! The show room in Reno is a must see. Friendly, knowledgeable…read moreand super responsive staff. I came in and got all of my questions answered and can't wait for my dream van to be built!

Went in today for a specific part. Unfortunately the parts department was closed for the holiday…read moreweekend. The salesman that we talked to that let us know it was closed was super helpful. He told us several alternatives to fix the part if we couldn't find one in stock as well as possible places to find one. Not many places will encourage you to go elsewhere or give you helpful hints. I've been a long time customer, and it's been because of customer service like this.

Bought a used tent trailer a few years ago from what used to be Sprads but is now Blue compass. At…read morethe time it was a little unorganized but figured it was because the company was switching over. After dewingerizing few weeks later we found some issues, blue compass fixed the issues but also tore the canvas while closing up the trailer. Fast forward to today. Once again we are having the exact same issues with the trailer, we purchase the extended warranty so our trailer is again down at blue compass. It has been There for a month. When I called to check on it after 3 weeks they said they forgot to work on it and would get right to it, it has been another week and still no word. I will call today for a status update but would highly Not recommend

We had an amazing experience working with Jannette Arretche as our sales consultant when purchasing…read moreour new motorhome! From the very beginning, she was friendly, straightforward, and never pushy, which we truly appreciated. Jannette gave us excellent recommendations and worked hard throughout the entire process to make sure we received a fair deal. She was genuinely willing to work with us and went above and beyond to help us get the best deal and payments possible. It's not often that you find a salesperson who truly looks out for their customers rather than just trying to make a sale. We felt that Jannette genuinely cared about our experience and wanted what was best for us. If you're looking to purchase a motorhome, I highly recommend Jannette! Thank you, Jannette, for all your hard work and for making this such a great experience!

Everyone at Michael Hohl RV were great to work with. Michael in Sales, Ian in Financing, Justin the…read moreTechnician were wonderful. Best Customer service. Special thanks to Cassie, Billy and the Parts Department. We are very happy with our RV

We own a 2020 Globetrotter Airstream which started to have brake problems in 2024. I brought my…read moretrailer into the Reno, NV, Airstream for service and the brakes were replaced for $4996. Less than a year later my brakes failed and it cost me $5967 to replace them. Despite a one year warranty, this replacement was denied by the brake vendor company. When I had new tires installed, I noted that one front wheel brake was too tightly set. We brought the trailer back to fix it. I took my trailer in for body work in August, 2025, which took until November, 2025. In December, we had to bring our trailer back to address an interior water leak at a seam in a bedroom panel. Part of the body work involved pulling out the water heater. On March 31, 2026, we started out on a trip to Palm Springs, CA. We stayed overnight at Lone Pine, CA. I decided to turn the water heater on, using propane, and heard a loud bang coming from outside the trailer. I got out and saw fire coming out of the water heater cover. With my wife's help we managed to extinguish the fire but the water heater was no longer operational. My wife called the dealership the next day and explained to the service adviser what happened, also saying we knew the water heater was pulled out when body work was done and was poorly reinstalled. The service adviser amazingly stated that he didn't think it had been pulled out. We cut our time short in Palm Springs as we did not have use of the water heater. We brought the trailer to the shop to fix the water heater and the Airstream company paid for replacing the damaged water heater. When returning from our last camping trip in May, we found out that the service manager and two service advisers were gone and a new service manager came in with RV experience. Additional body work, unrelated to the above, was finished on in June 2026. As we were picking up the trailer, I found out that the trailer batteries were dead. I notified the service front desk person of this issue who then called in a technician. He connected the trailer cable to my truck and thus we could hitch the trailer to my truck. We wanted to share our experiences with store manager. We asked for an appointment and he did not want to talk to us in person. He referred us to the new service manager. I guess it was not important for him to address customer feedback.

We brought our 2022 Atlas Airstream into the Lithia Airstream of Reno service department and was…read morethrilled with the whole experience. Tim the service manager was great, he had us in one day and out the next. Friendly courteous interaction and unbelievable fas around. Michael the Assistant GM dropped by to check in to make sure everything was going as it should, he also seems like a great asset to this organization. If I need service on my airstream, there's no doubt in my mind this is where I'm gonna be going.

I recently purchased a camper for traveling. I was looking around Facebook market place and…read moreeverything I found was not worth the price or very damaged. So I found this place on Yelp, looked at the reviews and said I'll give it a try. I did the text option online, got Jeff. I gave him some options from their site I was interested in. He took down my needs and found me one that I fell in love with. It brand new, with solar panels, and the perfect size for my needs. From start to finish they showed they really cared they walked me through everything! They offered if I had any questions after purchase day I can call and ask. Which I've had to do, but nothing major, human error on my end. Doug who helped me setup and walked me through the whole rig was amazing he was patient with me and made sure I understood everything. I would highly recommend this place to anyone! Everyone there was super nice. They even were able to mount my own TV inside for me. (At an additional cost) but I love it!

They are awful. Our friends bought an RV from them back in February used it in March and the pop…read moreout wouldn't work so they took it back cause they had the warranty. They spent over $30,000. It is July 18 there RV is still there and they keep telling them excuse after excuse they've asked if they was an camper they could use for the summer and of course they didn't have one so now they're camping in a tent and paying over a $400 month payment on a camper that's sitting there. Dan don't ever buy from them.

Alvin was amazing! Easy to work with. Explained thoroughly what he was doing and how things worked…read more We were grateful to find him. He worked on our furnace our awning and a couple of other items. His prices were very reasonable. Especially for all he helped us with!Call and get on his schedule!

Alvin is excellent. I had a long list of things that I needed looked at or fixed or explained. He…read moredid it all. Honest guy - fair prices. I feel 100% confident he is the right guy to care for my RV.