This is our 2nd time renting an RV from Classic Adventures RV rentals. The process is quick and easy. Ask for Dane EVERY time. He is super helpful and knowledgeable. He went over and above what is typically expected service! If we don't end up buying an RV, this will always be our RV rental source. read more

Classic Adventures RV Rentals - The Elk were very interested in our RV rental too.... - RV Rental Near Me - Reno, Nevada

Dealing with Dane was a pleasure. Very responsive. We rented an RV for Burning Man. This was our 5th Burn having rented from other RV places in the past. The unit was clean and everything worked. Our security deposit was returned in-full; there was no nonsense about deductions for the RV to be placed on the Playa. Without hesitation, we would rent from Classic Adventures again. read more

We had a great time. RV worked well, good customer service. Came with bedding, camping chairs, kitchen set, full on water, gas, lp. Had a lovely time read more

What a great experience with renting 2 rv's here Everything was prepped and ready to go upon arrival Interactions especially during covid were considered and the vehicles were cleaned and sanitized to all of my expectations With travel being so challenging these days this was such a great option for my friends and I to get to go somewhere together and be out of the public. We had such a great time and all essentials were provided so all we had to do was think about consumable supplies and not the rest Upon returning we just did a quick cleaning of the inside and did not have to be concerned for cleaning the outside of the vehicle, especially coming from the dust of black rock desert. Thank you classic adventures for a great trip, we will see you again soon read more

I rented a Balboa Toyhauler. I scheduled pick up for Thursday @ 11am. (They wouldn't allow me to pick it up any earlier.) Arrived and saw the trailer ready for pickup and my husband backed the truck up to it. We were told we would have to wait until someone could hook it up for us. We asked to complete the paperwork while we waited and were told we would have to wait until we were done hooking up. After waiting for what seemed like forever, my husband began hooking up without anyone. (Not our first time with a toy hauler.) My husband noticed the hitch they provided was broken. Someone came out to fix it and had no clue what they were doing. My husband fixed it. Got the trailer hooked up and did a walk around. 11:00, time to start our vacation. Not so much, the trailer brakes did not work. Pulled the trailer around back for work. Rather than have us un-hook and come back, (not the mechanic) worked on the brakes while hooked up to our truck. Fixed? 1:00 told we were good to go. They still stuck, but at least they engaged. Went to Costco and filled the gas tank and drove home. Nice puddle of gas forming as we stepped out of the truck. Called Classic Adventures only to find out they already knew about the leak but had chosen not to tell us. Back to Classic Adventures to fix the leak. Dropped off the toy hauler and returned at 5:00 for pick up. We were told they would not guarantee their work and the tank may leak again. We were told they would not charge us for today and would take another day off. (Nice of them to take off Saturday since we had to have the trailer returned prior to 11:00.) Took the trailer and went home to load up. Water tank leaked. We figured we would bring extra water but notified Classic Adventures. They knew about the leak already. go figure. Left the next day early to make up for the day lost. While driving, our friend behind us told us the rear left jack had come loose and was dragging on the ground. Pulled over and fixed it. Saw that the tires on the left side were not in good condition and made a note of it. We rechecked the ires at the campsite and found the left side to be nearly bald with several cracks in them. Went to change the worst tire, only one spare, to find there was no jack or lug wrench. THank goodness for friends with trailers. Over the next 7 days we had to dump the black water tank twice due to it backing up. How is that possible on a 40 gallon hold tank and only 2 people using it at night? Ran out of fresh water due to leak before the trip was over also. I will never use this company again! They do not take care of their equipment and are not up front about damage they know about. Be aware should you use this company. read more

Excellent service, fast install, had everything I needed one day before Burningman Can't say enough abo read more

We has such a great experience with Classic Adventure RV. They have wonderful customer service and the condition of the RV was excellent. We will definitely be using their services again in the future. read more

WARNING. Do not submit their online rental application until you have all the details and charges clearly settled. You can not submit the form without providing your financial information and checking that you agree with their policies. If you submit the form they will charge you $250 for a "reservation". If after you get the contract and the details of the charges you decide not to enter into the rental contract they will "refund" you only $175 keeping $75 as a "application processing fee". When you complain, Stephanie will point out that "that is our policy" and then ignore you. Basically it costs $75 to talk to them. Every online business I have every purchased goods and services from using credit card or paypal have had three clear steps in the process. First you select the item or service you desire, second they display the items you have selected and the associated costs and finally they ask you to confirm that you wish to have charges applied to your account. One has to positively affirm each step before the transaction takes place. Classic Adventures has none of these steps, only a check box that you must check stating you authorize them to charge your account according to their policy. That may technically not be illegal but it is certainly shady. The statement they sent that day said nothing about the reservation fee. Repeat DO NOT SUBMIT their application unless you have complete details of the deal and it is exactly what you want or it may cost you $75 for nothing. I emailed Dane just before submitting this review asking one last time if he would refund my credit card. He responded with nasty name calling and threatening to call his lawyer. Nice way to conduct business. I don't own an RV because I would only use it once a year. I have rented trailers in Reno every September for the Air Races for ten years. I have rented homes from Florida to Hawaii through VRBO. I decided to give Classic a try this year. I have never before encountered a policy like this or been treated like this. They have lost any future business with me. The following is Dane's final email to me, consider if this is the kind of person you want to be dealing with if something goes wrong with your vacation rental. Quote: | That is fine. I will be contacting my attorney for a personal lawsuit against you for damages | against my business and its name sake of you do pursue this. Start reading things before | you sign them (even digitally) I will take you down much further than what a cancellation fee | of $75 is worth. I have already won many cases against people of your caliber and never | lost. So if you wish to take this further then I'll be waiting. Have a wonderful day!! | | Thanks Dane. read more

Our family had an amazing vacation thanks to Classic adventures RV. The staff was friendly and extremely helpful, and the condition of the RV was great. Angie and Carlos are very friendly and committed to helping you enjoy the RV experience and in showing you all the features of the rig. We will definitely be using classic adventures RV again! Pricing is very competitive and the great customer service really puts it above the competition. If you are going to rent an RV, this is the place to go. They realize how important great customer service is and that repeat business builds loyal customers. Thank you Angie and Carlos! read more

Paid 8k in November for an RV for burning man. Told I can arrive early and check in. Then told I couldn't. Told I had to go to store to get keys before heading to the playa. Then told they'd be closed. Later told they'd be open. When I finally arrived I was informed that keys were at the playa!!! WTF? You'd expect better customer service when you pay 8k to rent a trailer for a week. Dane should stick to selling lawn mowers. read more

I had made a simple inquiry about renting an RV from classic adventures RV. I had never rented one before and had a few questions about renting one for a weekend trip. The rental guy sounded like he was being bothered by my questions after asking just a few basic questions. By the end of our conversation he said he did not want to do business with me by the end of the phone call and hung up. I will never do business with this company and I hope they aren't treating others in the way I was. Also I never write yelp reviews. I choose to today so other people don't have to experience what I did. read more

VIRGIN BURNER BEWARE! Rented a trailer for burning man. Paid $1500 extra to have water twice a day. Told there would also be several staff members to help. 24/7. Constantly looking for a staff member. Didn't receive water twice daily and no water on our last day. According to Classic RV nothing is their fault. At the same time, everyone who rents from them, as well as their own staff, recognizes that Classic RV does not employ sufficient staff to satisfy the commitments made to their customers. Fortunately for the staff and Classic RV , there are virgin Burners every year who are willing to pay these exorbitant prices and have not yet learned the problems with Classic RV. As for me, I am pleased not to have any further dealings with them. read more

This review is specifically with regard to their Burning Man rental service. We've rented from Classic Adventures for three years in a row--And know people that have happily rented from them for 9 years now. They consistently provide newer, well maintained models. They understand the importance of their role in helping us stay self reliant out on the Playa and we couldn't be more grateful to Christina and Dane and the rest of their team. They had 2014 difficulties because the camp generator was hit by lightning, a fluke. This year, seamless. Nothing but good things to say about Classic Adventures and the special Burning Man services and care they provide. read more

Angie, Carlos, Shannon provided excellent customer service. The 28' RV Rental was beautiful and we only had minor electrical problem, however, Classic give us a discount for the inconvenience. Yes, I can recommend them, even though the high season rental rate was a little high, I would do business with Classic again. Charlie Irish-Borrego, Portland Oregon read more

Had a big problem with ElMonte RV in Reno ( see my review) thank God this RV rental business saved my vacation after the unprofessional treatment at El Monte RV. They know how to run a business and take care of their customers. I will rent from them again read more

This place is amazing and super helpful! I rented an Rv for night in the country and not only did Stephanie go above and beyond for me to make sure that everything was ok before we left she was super accommodating with me picking my car up when they were closed! Carlos and Ramon were on the premises for the event and couldn't have been greater! I called them and they were there within 10 minutes every time! Thanks so much Classic Rv Adventures for making my trip easy and memorable! See you next year for another rental!! read more

This RV rental & sales business is A+! My friend was looking to purchase her first motor home and was extremely nervous. I helped her look everywhere for about a month so we both knew exactly what she wanted. Found these guys on-line. To complicate matters we both live in CA and had to negotiate the deal over the phone before we drove all the way to Reno to inspect and pick-up the unit. Ed (Sales Manager) and Dick (the owner) were completely upfront and honest. We negotiated the deal over the phone and when we arrived there were no surprises. There were several minor issues with the used unit she was buying, all completely understandable to to the fact that it was a 3-year old rental. They couldn't possibly have seen everything until we really dug into it during our inspection. Every time my friend pointed something out they had their service guy jump on it without any argument at all. They clearly understand how to run a first-class business and both me and my friend were extremely impressed! "Old School" business where the customer comes first. They rent high-end units that are "fully loaded" and charge a premium for that. That means that (in general) the boneheads who just shop price in order to rent a unit for a traveling frat party are out. So the units are clean and in great shape. The lot is clean but doesn't appear huge from the street. The surprise is that the lot is really deep and they have a huge service business. In addition Dick also owns the largest RV parts store in the West that's located next door (Safari RV parts and service). Yes...bigger than a Camping World. Better than Camping World they carry every RV spare part imaginable. He's been in the business since 1963 and really knows his stuff. That explains why the rental and resale units are so well taken care of. They're attached to a first-class parts and service business. We've previously rented from Cruise America which was a pretty lousy experience. Beat-up units that you retrieve from a franchisee that may or may not know what they're doing. Most don't. Cruise America is the low-price leader and it shows in that you get what you pay for. Class Adventures blows them away!! read more

I did a quick detour--these guys put in a new fridge for me in no time flat...and it was about $500 cheaper than the estimates I got in LA. Jessie was awesome. And they left me alone when I passed out in a chair in the showroom! Good folks. read more

Biggest nightmare RV trip ever. Generator didn't work and everyone extremely uncomfortable in the heat. (we were in central California in 105 degree heat) Had to rent a motel as two of our family members got sick from the heat. Toilet smelled so bad from the beginning of the trip we could barely use it, only used as emergency. Toilet then backed up entirely. Kitchen table so wobbly, you could not put anything on it. Kitchen counters all beat up, carpets were filthy. Classic RV can't seem to make time to call us back, have left a couple of messages. We rented a trailer there last year and the generator didn't work that time either. Really?? read more

Great experience! Clean, great running RV. Matched the two national RV rental rates but, a local business with personal touch. I plan on renting from them again next year. Angie, Dane and Carlos made our first time rental experience painless. read more

Angie and Carlos made this as easy as possible. RV was in perfect working order. Price was competitive and worth it! Only thing I'd recommend is a checklist for folks in regard to hookup/takedown. Will recommend to others and use again! read more

We rented a Mercedes/Winnebago RV for two weeks at a cost of over $4000. It was a total disaster. Here's the short version listing of the problems. The long version is several pages. 1. RV air conditioner broke on the first day. 2. Toilet overflowed, causing flood on floor. Could not connect to external water without flooding, and requiring constant monitoring and turning internal tank pump on and off to flush bowl or use sink water. 3. Toilet sink drained very slowly, causing it unusable. 4. Kitchen sink nozzle broken and control arm malfunctioned, causing unit unusable. 5. Main room TV inoperative, plus antenna crank broke off when attempting deployment. 6. Bed sheets didn't fit properly. Had to improvise and sleep without proper bedding. 7. Hubcap came loose, then fell off while driving, causing severe vibration and dangerous driving condition. 8. Significant dust on all open horizontal storage surfaces, making them unusable. 9. A several gallon DEF (Diesel Emission Fluid) container leaked into the storage area, causing contamination to golf equipment and disruption to golf outings. It was very sticky and caused eye irritation. Multiple scrubbing with hot soapy water only marginally effective. Sticky residue and eye irritation persisted throughout rental period. 10. While in motion, the bathroom door comes loose and bangs around until blocked with heavy box. 11. Entry door stuck in lock position, having to be unlocked by tow service. 12. Windshield washer mechanism dysfunctional. 13. Propane alarm malfunctioned, causing alarm to go off multiple times from midnight to 5AM on several nights. 14. Waste dump hose had open split, causing sewage waste to spew out several feet into the air when evacuating waste tank. (This was the grossest of all). read more

Great customer service! Our transmission went out and they were very understanding and even went to get the camper for us and recommended a great repair shop for our truck. They had someone on site at night in the country that did camper checks daily. Will definitely being using them in the future. read more