I brought a car in for a state inspection. I called the night before for an appointment and they said drop it off in the morning. I pull up at 8 30, an hour after they open, and am told it's too late they most likely won't be able to inspect it. Fine, I'll deal. At 10 30 I get a call saying it was checked and can be picked up in a few hours. Huh? I will say the place was clean, easy to access, and reasonably priced. They sorely need to update their website and work on emails. The website still mentioned covid restrictions and had the price of state inspections lower than the actual price. I emailed them attempting to set up the state inspection but never received a response. If you don't want to deal eith email that's fine, but don't offer it as an option snd then completely ignore it. I would gladly go back to this shop again if they have reasonable rates. read more

The spouse took her 2013 Altima over for an oil change. I'm thinking MD prices, maybe $50. (we had been in IL 2017-2020)...were spoiled by a little local shop and a old curmoudgeon guy that knew everything about Honda/Nissan/Toyota. She calls an hour later...$2K...need brakes/rotors/shocks/struts. The car drives much better now and is safe. I have no complaints. The owner is professional polite, the shop is clean, and they were done in one work day. Seems like most of the complaints are about costs. Good maintenance/repair costs money. Wrecks and higher insurance rates cost more. Of course, no one is happy about a much higher bill than what they walked in expecting. That doesn't make this a bad shop, its means perhaps the person can't really afford a well maintained vehicle. read more

Absolutely the hometown local shop that really cares about you and your vehicle. Their prices are fair. The owner has been at it for years now and still works the shop. They understand everyone is different and from what I have seen they work with you. If you have a lot of work they will speak to you about what's important to fix first and what can wait. It's nice to have a shop that you know actually changes the parts, changes your fluids, and actually cares about their work. They worked with me on getting and oil change, water pump, and radiator changed out all in one day. Definitely the shop to go to. They live and work on the community so you support your local neighborhoods as well. All around great place! read more

Car Doc is definitely one of the best mechanic shop I've ever been to. The owner is honest, knowledgeable and upfront. I went in with a Mini Cooper and told him what I thought the problem was, told him to fix whatever he found, he said he'd take a look. I got a call an hour later and the said the part I thought was broken was perfectly fine, and he found the real issue and replaced it. He saved me hundreds of dollars and I respect that kind of business to no end! Fantastic shop. I'll be going here for as long as I'm in the area. read more

Eric and his brew ensure that your vehicle is done on a timely manner. They are detailed oriented and your vehicle is done on a timely manner. read more

We had a car inspected at Car Doc, and were pleased to know they care anbout ethics. We learned that at least one of the mechanics had earned his Eagle Scout rank, and Management does its hiring based on values. We dealt with Eric, and were impressed with his expertise and kindness. He accommodated out tight schedule and was also thorough. read more

I relied on Car DOC religiously when I lived here from 1998 to 2002. I stopped in today to check on my tire pressure, thinking I had a nail in a tire. To my surprise, Eric still works here and these guys provide great reliable service. He checked all the tires and added air since the cold weather causes it to leak a little. No charge. I like to use the dealership for good parts but when it comes to these kinds of things, Car DOC is my go-to shop. read more

Car Doc - Auto Repair Near Me - Hanover, Maryland

Was recommended from a friend on base that they give a discount with military ID. So I went and had 1700 worth of work done including a coil, brakes and rotors, tune up and several other things. They were easy to work with and I just dropped it off in the morning and picked it up the same day. Service seemed good. Within a few weeks my breaks were squealing again so and didn't seem to work well. I gave it more time and it just got worse. I called them and they said to bring it back to look at it. They said the brakes were fine and still brand new but that they'd put new brake pads on free of charge. So I picked it up and within a few weeks, here we go again. Squealing loud as hell, to where I can't even drive with my windows down because it hurts my ears. I have to slam so hard to get my car to brake, and sometimes I am so scared it won't stop. I have driven other cars recently and I go back to mine and realize how bad it is. My brother says they must have used the cheapest brakes they could find. I am really disappointed in the quality and ready to go get it looked at elsewhere. I would not recommend. I did not have this problem before when I got my brakes done elsewhere. read more

Transplant from VA. I sought this place out per yelp reviews. I took my car in for a MD safety inspection. I was told I had a few dashboard bulbs out so they needed to be replaced. A few days later, my odometer light goes out. Perhaps, a bad contact during the replacement? but I called them out and explained the issue, brought my car in. They admittedly said it was a mistake on their behalf and fixed it free of charge. Negatives: they do not take any appointments, it's all walk-in. I have to plan for an entire day (just in case) after dropping off my car. Positives: in comparison to Honda, they seem more interested in business unlike Honda who seems to like to add charges and empty my wallet (drain my digital account, technically). The Car Doc folks are also honest and helpful. I prefer to give this company support and my business. read more

I was looking for good reviews online and this spot showed promise. The website said to just give them a call and they would give you a quick quote for the work. I called and was greeted rudely by a very impatient man. He was short with me and after briefly listening to my issues that he does not do quotes over the phone. False advertisement at its finest. read more

Took a 2013 Ford Taurus to these guys because it was overheating. They looked at it for an hour and told me that it would cost 1500.00 MINIMUM. They told me that the radiator needed replacing and it was leaking from 4 other places. I promptly said thank you, picked up my car, drove across the street and purchased Barr STOP LEAK. 15 minutes later no more leaks or overheating... Hmmmmmm.... the only reason I didnt give them 1 star was because they didnt charge me for the diagnostic read more

I had to bring my husband's car in for a state inspection. He warned me to get there as it opened (7:30), otherwise I'd risk waiting around for hours. I got there ~7:40 and there were already 3 people in front of me. Eric took the key and said it would be around 3 hours, I didn't have a ride back home so chose to wait there. They got the car in pretty quickly, and he had me go into the bay briefly to get the wheel lock key out of the glovebox. What really struck me was how clean everything looked and smelled. I've been in car bays where as soon as you walk in you're just hit with the smell of oil- this place was much nicer. The inspection actually ended up taking around 1.5 hours, but I needed to replace the brake pads to pass. The parts were delivered quickly enough and I was out of there by 10. Eric came out and showed me the worn brake pad and how close it was to being totally gone. They had a TV and it was set to MSNBC while I was there, but Eric showed me the remote and said to feel free to watch whatever. I enjoyed my experience at Car DOC as much as anyone can enjoy car maintenance. Eric was very friendly and open about what needed to be done, and they took care of my car as quickly as they could. I will absolutely be returning to Car DOC for my regular vehicle maintenance. read more

This is the best place I've had a car serviced. I heard about them when I was first stationed at Ft Meade and I've been taking my truck there ever since. They've always provided amazing service that was both prompt and affordable. But the most telling was when my truck was actually broken down in South Carolina. The dealer there wanted to do a bunch of extra work on parts that were supposedly broken that CarDoc had just replaced a few months earlier. They got me in touch with the people who insure the parts they used and it saved me $800. They've always taken great care of me as a regular customer, but that was the day that made all the difference. They even called me a few days later to check up on the claim. There's no better place in the area to have your car serviced. read more

I dropped my car off this morning to have the (SRS/VSA/Check Engine Light) checked out, heat and brakes checked, tires balanced and rotated. I stopped by yesterday to see if this is something they do, and I was told by Eric the Manager, YES. I am a single woman and relied on their expertise to let me know what was wrong. Eric seemed a bit abrupt when leaving it this morning but I had trouble finding a ride so I left it. 1. He called me back at 10:39 to let me know what he found. He said I needed a steering angle sensor it would cost $1,000 and they would have to order it and the dealer didn't have it in stock. 2. I reported that morning screaming noises was coming from the brakes. He told me the brakes looked new. He didn't offer any other options. 3. He told me that heat was fine and he could find no problems. I tried to explain to him the issues and didn't have the right words, and he seemed annoyed and that it was in my head. I finally told him I had been driving the vehicle for over 10 years and nothing was blowing out unless it was on high. He said he would take a look. 4. He finished by saying so we are only doing the rotation and balance today. 5. He calls me back at 1:12 pm only to say your car is ready for pickup. Nothing about our earlier conversation. I go to get off the phone because at this point his attitude felt hostile. I say I will pick it up, "when he asks", I say I don't know I have to find a ride. "Will it be before 4 pm?" I assure him it would be. The conversation wasn't long or pleasant. 5. I get there to pick it up. He mentions nothing about the heat. I pay the invoice of $91.75 for tire rotation and balance and check engine sensor light. I leave. 6. I get in my car and begin to drive off, the ABS light is now on in the car. I back up and go in. I ask him why is this light on? He says, it was on this morning. I politely tell him it was not. The other gentlemen comes over and says it was on when I drove it. I say "no it was not". I brought it to you with 3 lights on and you wrote it down. Eric says, "I removed it from the ticket". I say if the light was on then I would have had you check that light as well., making it 4 lights. He looks at the other gentlemen and ask if he can turn the light off. He says no, I can show you the book. I would not know what I am looking at. I say why is the light on? Is the car driveable? Eric says, yes it was on when he drove it. Eric says, when you drop it off you told me 3 lights and he repeated the SRS/Check Engine/ABS. I say no look at my bill and it is the VSA/SRS/Check Engine light. Now, I have 4 lights. ABS/VSA/Check Engine/SRS. I have this on tape. I felt the conversation was going hostile when I spoke with him earlier. I had no one with me so I taped it just for protection. I have his exact words. I am writing this post because women need to be aware of the service. I expected them to tell me what I needed. If they didn't want the job then not taking the car would have been best. I was really wanting to get it fixed and was weighing my options. I asked Eric several times, if he thought it would pass inspection. He said, yes as long as it will drive the first time. I asked the second time after he told me the price. He rudely says, well I was not looking at it for inspection. It doesn't make sense to me to be in the car business and don't want to fix the car. It would have benefited me to pay the $1,000 and get it to pass inspection if needed. This is why I asked. I could go on and on. I really read reviews. My time and money is important. I would not refer a friend to the place. I would not give them a good review. I deserved better as customer. I never raised my voice and I was very polite even after Eric lied about my ticket. I will be submitting a Better Business Report if they did something to my car to cause the ABS light to come on and I have to get it fixed. If this is apart of the other lights going bad then it will be no problem. I believe businesses should get paid when they do a job and do it correctly. I rely on the automotive expert opinion. I won't have the right words when speaking to my car issues, please be patient. I would have paid the $1,000. So, as I stated this review was warranted and hopefully it will save some other person time, money and hopeful "no" additional car repairs. I am not sure what was wrong with Eric but customer service training would be highly recommended or you will continue to loose business. Very Disappointed, Doris read more

Had a flat tire! Worst day ever! However, the guys at Car Doc made my day! Not only did they take me without hesitation, they identified the real issue (no good valve), fixed it and offered me a discount! They are great and will definitely come back for my car services! read more

This is probably the most helpful and reliable car repair shop I've dealt with in a long time. Even without an appointment and being fully booked Eric was extremely helpful and managed to squeeze us in so that we could leave for our vacation as we had planned. They are very professional and they never try to push more "dire" repairs like other shops do. They've earned my trust and my continued business. read more

So this is my third visit to Car Doc and I have to say Bravo! Eric is professional, friendly and their prices for service are reasonable. Thanks Car Doc for once again taking care of me! read more

Nothing but appreciation to these guys. They were kind enough to fit my car's repair in same-day when I had a sudden breakdown, and were honest enough to tell me my initial self-diagnosis of the problem (bad alternator) was wrong and the actual problem was something much cheaper (bad battery). Highly recommended. Very prompt, honest, and helpful. read more

I've been going to Car Doc for many years, and the experience has always been the same. Fast service. (even when I didn't have an appt.) Quality work. Courteous employees. Professional atmosphere. read more

Five stars for excellent service, knowledgable mechanics, and willingness to go above and beyond. I trust Eric to let me know when my car needs repairs - and when it doesn't. Whether a simple oil change or something more substantial (I've had brakes, struts, and other major repairs done here) I always leave Car Doc knowing more about my car than when I came in, and confident in the quality of the work that was done. Grateful to have found this fine garage. read more

We've used car doc several times since moving to fort Meade. They're always very reasonably priced and extremely fast and thorough.