A few months back, I was taking advantage of the service provided of the free vacuums. Being…read morecareless and not paying much attention, I took my air pod out of my ear and placed in my center console. I began to vacuum and did just the thing I didn't want to do. I sucked it up in there and in a matter of seconds, it was gone!! I thought that it was a loss, but decided to mention it anyway. The young man who helped me dry my car was still an ear shot away, so I asked him if there was anyway of retrieving it. His name is Mark, and he was very friendly and helpful. He let me know that they were closing soon, and fortunately for me it has just been cleaned out. He said they couldn't do anything until the end of the night but would check at that point. He looped in the manager/owner, who allowed me to give my number to the young man. Would you believe it?! An hour later, he called and told me that he had it. It would be in the office and that I could come grab it at my leisure. I did the next day, and thanked both of them repeatedly. I could've easily replaced the air pod, but the level of extraordinary customer service I received is unmatched. I was a retail store manager for most of my career, and understand how often complaints flow but how little acts of kindness and a job well done are applauded and mentioned. This is why I'm a member at this car wash and why I will continue to patronize this establishment. Keep up the good work! Thank you.

The number of times I've noticed damage after going through is unreal! Although the last time is…read moreunacceptable and no one will return contact!! The staff member that brushes the rear of the vehicles prior to entering hit my rear camera so hard it broke and by time I got into the wash it was dangling all around getting beat by the brushes! Ask them to check camera footage for proof and NO REPLY! Not to mention, if you do not dry off your car immediately, there will be white spots all over! At this point if I could give zero stars, I would.

Good customer service from Nick cool guy who help me when I was waiting in line for a washread more

Bad management to schedule major construction going in to snow/salt season…read more Employees hey 5 stars, managers 0 stars.

I haven't had a professional detail since I bought my car. But Pro Wash Auto Spa has my car looking…read morebrand new. I got my car detailed and windows tinted. The staff is professional and polite. They were able to get my a quote for all of the services I wanted and recommend options. This will be my new place to get my car cleaned and tints.

I was very impressed with Pro Wash Auto Spa. I got a full detail done on my car and it looked brand…read morenew when I picked it up. I definitely recommend getting your car detailed here and pay cash.

The staff are the best of the best. They are fast and very knowledgeable. Auto Spa is the only…read moreplace I will have my cars serviced. Keep up the great work

I was amazed to learn that they only WIPE DOWN the front seat area (cup holders, inside door…read morearmrest, etc). Guess they didn't know most cars do have a backseat- which often has passengers riding there! *I can appreciate that a 3-row car would be extra work...but you should tell people, not just assume they know you are only doing the front portion. This, coupled with how sloppy they are when cleaning and vacuuming even this limited area - I won't be back! Photos show my car after paying $46 for a carwash.... and it was a "s l o w" day! * I was the only car in the bay; imagine what it would have looked like if they were in a hurry to get to the next car???????

I have been going her for years. Best car wash in the area. They do a great job detailing too.read more

This place is a solid carwash that has been around for as long as I can remember. Service is always…read morepretty solid and they have a great selection of air fresheners. My car was pretty dirty after having to park in a muddy lot and then drive home from Buffalo through salted roads and nastiness!!!

The kids had tracked some sort of black grease into our van and it was in the beige carpet!…read moreAHHHHHHH! Went to Roy's as usual (we're loyal because they are quick, friendly and effective) and went through the tunnel. When I pulled up the lane where they wipe it down and clean the inside, I saw Manager, Elvis and asked him if there was any way to get the thick black grease our of the mats and carpet. He took and look and simply said, "I've got you, I think I can get this out." Just a few minutes later, he had it clean! Wow! THIS is why we go back with two cars in our household - excellence! I saw an earlier post that said they were expensive but worth it. I think that they are competitively priced and have to say that they are next level! Thanks Elvis! See you soon! Tim L.

If you get the top of the line inside and outside service your car will look like it's been…read morefinelydetailed for months. It's not cheap but totally worth it. The man at the order booth is kind and helpful. I Love the extended hours, makes all the difference in the world.

They generally have a great variety of stock and the y have a decent food counter you can order…read moresandwiches and their famous fried chicken. You have to be pretty lucky to catch a fresh batch of chicken otherwise you get what you get and I've had the both fresh and not so fresh. Coffee is the fresh grounded and brewed but the cup with plenty of creams and flavors to sweeteners.

Pretty average gas station. The prices are pretty good compared to other gas stations near by. It's…read morein a convenient location, I can always get gas on the way to work. Nothing special tho.

I have a longtime membership paying $44 a month. Every time I go. They can no longer detect my…read moremembership with my tags. My tags haven't changed. It's their new AI system. It doesn't pay to go to the membership gate. You will be just sitting there waiting on a staff member to come out just to ask if you're a member. Then they finally type in a code. How about fix this issue for me. Even the manager said it was fixed but that's not the case. I am losing patience and want to cancel my membership. I hope someone can finally figure out how to get this resolved. It's frustrating to say the least.

If you need a quick and thorough wash then this place can't be beat. It's good value for the money…read more I had a great experience getting my car washed at this place. I decided to get the Super wash service, which is their premium service. The wash itself was quick and did a solid job overall, especially when you consider it's an automated setup. In fact, this is the best automated washing I've experienced. What really stands out is the added value of the complimentary towels that are available. Also, the vacuums are free to use, which is a huge plus, and the hoses are on either side of the car so you get two long vacuum hoses to use. Being able to touch up the car afterward without being made to pay an extra cost makes a big difference. One big problem that I have is the limited number of vacuums available. And did I mention that they are FREE to use? Not just for paying customers, but also for non-paying customers. I can bet that half the people using those vacuums did not get a car wash. So after my first car wash I was disappointed that I couldn't vacuum my interior because all the vacuum spots were taken. I recommend getting there early before the vultures come in to vacuum their cars for free and hog up the spaces. All in all I still recommend it if you're looking for a fast, no-hassle wash with some nice perks. Just get there EARLY!

I've been using Sharp Detail for several years now and have always been impressed with their…read moreservice. They frequently offer online promotions, which makes it easy to get all of my cars detailed at once--or just one if that's all I need. Scheduling is simple through their website, and they follow up with a human confirmation (or you can easily call to book by phone). Communication is always clear and professional. Most recently, Thomas detailed my Mini after a long family road trip, and it looks brand new! I couldn't be happier with the results. Thank you to the entire Sharp Detail team for consistently delivering top-notch service! :)

had a wonderful experience with Trent today! I received a text that he would arrive around 9 and he…read moredid, shortly before actually. He was flexible while trying to figure out where to park my car to work around the movers I also had at the house. He put so much effort into my detail, the car looked brand new! And it had never been detailed before and had lugged around 2 toddlers and a dog for the past 4 years so you know he had his work cut out for him! Professional, kind, and just overall made the whole process of moving and getting ready to ship my car a little less stressful with a job well done. Highly recommend requesting him! Regarding Sharp in general, booking online was easy with a lot of availability! My only comment is that I didn't get any kind of confirmation at the time of booking which made me nervous, but I called and they quickly confirmed my appointment. Their standard is to confirm the appt two days before via text, which they did! Just something to be aware of!