My husband and I decided to take a breakfast trip from Berlin, MD, to our favorite breakfast spot, the Captain's Table located in the Marriott hotel on 15th Street in Ocean City, MD. We were planning to order their speciality, the fruit bowl and creamed chipped beef. The last time we were there, the food was OK but not up to par. We know everyone or restaurant can have a bad day so we went yesterday, Sunday, 12/29/19.
Our server was friendly enough, but said the order would take a little while because one of the cooks had just walked out. That should have been a red flag. Non the the less, it is our favorite, go to, breakfast restaurant so we stayed. I ordered the famous fruit bowl with the porpoise banana top. Our waitress told me we could neither order that or any fruit because they were out of fruit. Red flag, especially on a weekend in Ocean City. I ordered a bagel with regular cream cheese instead.
While we waited for our food, I watched the server for a 12 top apologized profusely for the delay in being served. The waitress was trying her hardest to make this multigenerational family comfortable. I'm not sure where she's found them but she brought individually wrapped danish for the kids.
Their conversation was "we will not make another reservation here because the restaurant was not up to Marriott standards", among other things.
We finally received our food and I received light cream cheese. I asked if they would switch it out for regular cream cheese and she said they didn't have any regular cream cheese, they were out.
So no fruit bowl and no delicious bagel with cream cheese.
I explained to the waitress they we frequently go for breakfast at the Captain's Table, as well as our friends and then go for a walk on the boardwalk as do a lot of the locals.
I asked if the restaurant was under new management and she said yes.
I told her I was very disappointed. She just shrugged her shoulders. Not the explanation I was looking for.
The server with the 12 top was so friendly and helpful for her bunch of restless, hungry, kids.
I believe she wrote off a significant part of their meal. That seemed to make the family so appreciative for her efforts.
I don't think I'll be back, unless things go back to the way they before.
Corporate Marriott is now is running the restaurant. I don't know about other places, but on the eastern shore, things are run a little different.
I guess that's why people come here and even stay here. read more