Big shout out to Stan, Taylor and the entire crew at Austin Body Works for the wonderful job…read morecompleted on my daughter's car. She let me know that team at Austin Body Works quickly and efficiently got her back on the road in no time at a great price. I cannot recommend this shop more. These guys are the best in Austin!

I could not have been more pleased and satisfied. The work and service at Austin Body Works were…read moreoutstanding. They kept me informed and did GREAT work in a timely manner. I would HIGHLY recommend them to anyone looking for quality body work and paint. They really cared about me and satisfaction. Fantastic value for my time and money.

Totally happy with this business. Perfect results with honest people…read more After three bad paint job experiences, I was very hesitant to try again. I got seven estimates and none felt credible--I was ready to give up. Then I met Javier at Qualitek. I knew right away he was the real deal. His setup and confidence stood out, and I trusted him without needing a written contract. One week later, my truck was finished--absolutely perfect. The quality exceeded my expectations, and the price was exactly what he quoted. No surprises. Honest, skilled, and reliable. Highly recommended.

Cannot thank the guys at Qualitek enough. I am so happy to have my car back, but in a state that I…read moreforgot was even possible. My car looks better than it has in years, no exaggeration. Their team will set a reasonable turnaround, and not hold your car hostage for months while they extend deadlines. They somehow make feeling like having a car you've owned for a decade feel like you just stepped out of the lot of a dealership with new keys.

I want to send a big Thank You to Carlos and crew at Whitaker's body…read more. My 2021 Silverado HD " Carhartt was damaged at Club car wash and Carlos got my truck repaired , rebuilt and painted with factory quality finishing including the defining pin stripe for my custom truck to match. Great job guys! Carlos you Rock! I highly recommend this business.

April 2025, a Austin City bus hit my car. I pick Whitakers seem to be good guys. It is now April…read moreof 2026 and my car is not completed. They sent me home with about 25% of the car NOT complete. They are not good guys. Do Yourself a favor pick someone to repair your car..

Prompt, accurate, courteous, fair prices, excellent results. I will use these guys again when the…read moreoccasion calls.

Are you kidding me! I wanted to make sure I went to three places to get a quote first place said…read more$17003rd Pl. said $1300 and then this that i'm gonna go to I wanted to make sure try three places. I'm so glad I went! When I pulled in, he told me to pull in front of the garage and his older man comes out and just starts working on my car! I didn't even send them any photos or anything! They fixed it for free! Zero dollars! Who does that! I tried to give them a good tip and they wouldn't even accept it. These are the people that deserve it most! They just genuinely wanted to help. They will have all of my business and all my family's business moving forward! Plus, besides losing all that money I don't have to worry about sending in my car for over a week! Took them about seven minutes! I'm wildly grateful! They made my week!

I had excellent services. He has work done my car for hail…read moredamages and did the great job. Also as he promised be finished on time and bring the my car to my home. And he has gave me a deal on deductibles. I am definitely recommend this place for your hail damages. Thank you brett for nice work.~^^

on time and excellent service. i would use him again if i get hail damage. he even looked at my…read morevan and fixed that too

I would never recommend Alfredo Collision to anyone…read more I brought my vehicle to this shop after a collision that affected the rear passenger-side wheel. The repair required replacing certain parts related to the suspension and wheel area. Unfortunately, my experience with this place was extremely frustrating from beginning to end. From the start, the woman working there who identifies herself as the Accounting Manager was rude, unprofessional, and very unhelpful. She behaved as if she owned the business, yet showed very little competence or willingness to resolve issues. I even asked to speak with the owner, Alfredo, and was given incorrect information about who the owner actually was. The biggest problem is that my vehicle was returned to me in worse condition than before the repair. After picking it up, the car started making loud noises that it never had before. This makes me seriously question the quality of the work performed. It also explains why they never wanted to provide any warranty for their labor. In addition, the shop kept my vehicle longer than expected and still attempted to charge $50 per day in late fees, which I find completely unreasonable considering the delays and the condition in which my car was returned. At this point, I plan to have my vehicle independently inspected to verify the quality of the work performed. If the inspection confirms my concerns, I will take the appropriate legal action. It is very disappointing to see a business treat customers this way. I honestly believe the owner may not be aware of how poorly this place is being managed and how much damage this type of behavior is doing to the reputation of the shop. I strongly recommend that anyone considering this place look elsewhere for repairs.

Got back to me quickly with pricing. Great customer service. Responsive. Although I did not use…read morethis company they had a fair quote and good response time.

This was a great experience getting my door replaced. This is a very unassuming mom & pop body…read moreshop. There's no fancy waiting room or slick estimators. This was the best estimate of the three that I got, and the car looks like new. Easy to communicate with and work was finished on time and as budgeted. 100% recommend!

I brought my car here for body repair after a hailstorm and Debbie and Paul were amazing. Round…read moreRock Auto Body, is local and family owned which is also a big plus. Debbie helped me navigate any issues with insurance and the work on my car was impeccable. My car came back to me just like new. When I had a small issue with a door handle, they were quick to work with me to get it fixed. If I could give them 10 stars I would.

Pick up my car today. Absolutely perfect experience from…read morestart to finish. I brought my vehicle in after an accident and honestly couldn't be happier with the outcome. Brittany and Amber were professional, communicative, and genuinely cared about doing the job right. They kept me updated throughout the entire process, answered all my questions without attitude, and made what's usually a stressful situation incredibly smooth. The quality of the repair is flawless -- the car looks brand new. Paint match is perfect, alignment is spot on, and they paid attention to details that most shops would overlook. You'd never know the car was damaged. Turnaround time was exactly as promised, pricing was fair, and customer service was top-tier. This is how a body shop should operate. Highly recommend to anyone who wants quality work done right the first time. I wouldn't take my vehicle anywhere else. Also kudos to those girls handling this extremely rude male yelling and being vulgar to them on the phone about updates on his BMW. It was extremely out of line and harassing those girls for a long time on the phone when I was there dropping off. Knowing these girls it was so far from the truth.

They are honest and do good work I've never had a problem with this business and I've been there a…read morefew times

Two words: UNPROFESSIONAL and DECEITFUL…read more I truly don't know where to begin. I despise writing a poor review for a locally-owned business, but after months of being led-on and ignored, I am writing this in hopes of saving someone else's precious time. My husband was in a car wreck in October 2025. The person who rear-ended him has terrible insurance, so we decided to file a claim through our insurance, Allstate. Capital City Collision provided us a quote that our insurance did not agree with. An Allstate negotiator went back and forth with the shop. Part of the issue was my husband's truck had after-market parts that were damaged. Our Allstate negotiator, Elizabeth, called us to confirm that she was able to get funds approved by her manager and they reached an agreement on pricing with the shop. A check for $2,207.66 was sent to the shop to start ordering parts. According to Allstate, the shop cashed the check on January 20th. It is now March 19th and the shop still has yet to reach out. I have tried calling the shop multiple times in the last two months. Each time I call, they answer and hang-up immediately. I tried giving them the benefit of the doubt, thinking maybe they are busy. I tried calling the shop today, and again, same situation: answer, then hang up. I thought to myself, "hmm... maybe they really are ignoring our calls?" So I waited 15 minutes and called back with a blocked number. What do you know... Catherine decided to pick up and answer this time! She kept me on hold for 9 minutes before taking me off hold and hanging up on me immediately. I called back, and a man answered. He transferred me up to Catherine, who kept me on hold for 4 minutes this time and hung up immediately. While I was on hold the second time, I received a text message saying they wouldn't do business with us. They ignored my text, asking when they planned on returning the check they cashed for $2,207.66. My husband and I have been trying to get his truck fixed since October 2025. It is now March 2026. I understand that our insurance was being difficult to work with... we were annoyed by Allstate, too! That being said, Capital City Collision could have rejected our business months ago, instead of stringing us along. Rather than sending this text message 5 months ago when this all started, they chose to dodge our calls and waste our time. Unprofessional does not even begin to describe their behavior. They were avoidant, deceptive, thieving, and rude.

I recently had to have work done on my car through my insurance, and Capital City was excellent…read more They had to wait on some parts longer than expected due to my insurance carrier, but that was out of their control. My tires needed replacing, so they reached out to me personally to ensure I was given the equivalent quality as a replacement. They were always very kind to deal with on the phone as well. Great service and great quality!!

It was Saturday morning, and we were driving down 35 when a rock flew right off a truck and hit our…read morefront windshield. Beyond anything else, getting a crack repaired as fast as you possibly can is key. I did a quick search on yelp and called Reliable first. They let me know, they could be at our house in 2 hours. Within 2 hours, the tech arrived at my door and knocked out the crack fill and repair. In no time, the crack was nearly gone. It's been almost a year now and it hasn't spread out even the slightest. All around quality work and good price.

My husband and I are always impressed with the quick response and quality of repair. We have had…read moreabout 3 or 4 windshield cracks over the years between both our different cars With all the road traveling we have done. Reliable Auto Glass is first call I make. Professional work at a great price too!