i have been using Truly Unlimited for my business needs for many years now. Paulo is so…read moreknowledgeable of the ins and outs of technology and his pleasant personality makes this my number one recommendation for any size and type business.

If you are looking for weeks to months to get your items fixed, not fixed at all, or given the…read morewrong items back, this is the place for you. I am literally shaking in anger. This place had three of my items for over six weeks and still fully charge me for stuff they couldn't even fix. To add insult to injury they tried to give me three phones that weren't mine. Let's not mention the wrong and missing phone case to go with it. The inside of that office is a joke and nobody should ever bring anything to this place at all whatsoever. Let's not even begin to start on the empathy and the professionalism because that was nonexistent. This is what happens when you try to keep local and give to small businesses. Just spend the extra money and go to corporate to get your stuff fixed. UPDATE - Got home and the screen of the phone, that went for a battery replacement, won't turn on. "New screen" looks great, dont it? Just gets better and better. circus

These guys are FANTASTIC!!…read more After my Dell laptop accidentally went crashing to the floor, I started Googling computer repair shops near my work. I found PC Quickhelp and was impressed by their website & reviews, so I contacted them via email. Within an hour, they had called me back. I brought my computer down to their Woburn location and was greeted by two very friendly & helpful guys in an immaculately clean office. I explained what happened and that I wasn't really fluent in "geek speak" so to please talk in terms I'd understand. No problem. The first thing they did was check Dell's website to see if I had an existing warranty. As expected, it had run out. Then they took a look at it, did a few diagnostics and informed me that the screen was cracked but the rest of the laptop seemed intact. They then did a search to find me the lowest cost screen and explained what the repairs would consist of, the costs, etc. We also discussed the possibility of getting a new laptop altogether (which they sell there, at very reasonable prices) but I ultimately decided to fix my existing one. All this time, they were patient, professional, thorough and spoke in terms that I understood. I never felt rushed, pressured or confused. A few days later, I contacted them for an update and they explained that they replaced the screen but weren't happy with its brightness so were going to change it again to one that was better (at no extra charge). At the same time, they cleaned up my system a bit and checked it for viruses, etc. (again, no extra charge). It took about a week and ended up being even less than what they quoted me, PLUS I was able to use a $50 off coupon I had found on-line (http://maps.google.com/coupons/page?did=0_14928809874340336717&cid=5Z1MW77HJ1AQJEAA&oi=md_coup&sa=X&ct=coup&cd=1&hl=en). When I picked it up, they went over everything very thoroughly, made sure I was happy and told me to call anytime with questions. They also spent over 30 minutes answering my boyfriend's questions about a new computer he was interested in. And throughout all of this, they didn't pressure either of us, were extremely friendly, courteous, honest and helpful in every way. I definitely recommend these guys to ANYBODY!!!!! Some of the best service I've ever received from any company. Thanks guys!!

I have used this local business several times to solve problems with my & wife's laptops - one…read moretime salvaging data & photos from a fully bricked computer. I spoke with both Walter & Craig. They are helpful and were able to do more - and more quickly and what I thought was a reasonable price - than I expected. I recommend them highly.

This venerable little computer store dates back to before the internet and mainstream suppliers of…read morecomputer tech. They may seem sleepy, but if you come in with some requirements, they can connect you with a qualitu solution. Help: What's up with the positive reviews bring sidelined.

Always a great resource - for years and years. They know what they are doing without a doubt.read more

PzConnect (William) recently recovered data for me from a mostly-dead hard drive, and I'm extremely…read morehappy with how it went. I'm leaving a review with some technical details, because I wanted more detail when I was reading reviews trying to find help. (It's really hard to know anything about a service if the negative reviews say something like, "It took two weeks and was expensive," and the positive reviews say something like, "I forgot my password and this guy was soooooooooooo helpful.") 1 My OCZ Agility 2 SSD internal hard drive started showing bad behavior. I had been using it as a Windows boot drive, and it would boot until right before the login screen, then dismount. If I ran chkdsk, it would get through 8,000 blocks or so, then dismount. I built a new boot drive and mounted the bad SSD as a data drive; any kind of disk operation resulted in 30 seconds or so of promising interaction (i.e. navigating through a folder hierarchy, or beginning to copy) followed by a dismount, with no data recovered. I "built" (assembled from ordered parts) that computer, and I'm an experienced software engineer, but I don't really know anything about Windows data recovery tools. I read some forums describing problems with the particular drive; I tried updating the drive firmware. (No change in behavior.) I read some forums on file recovery software; I downloaded Recuva and poked around, but basically got the same results as when just using Windows Explorer. The problem was not easily searchable: Either not many people have the same problem, or else it was a problem without a really specific (i.e. searchable) symptom. So what do I do? I'm a technical person, but I don't have the specific tools or experience. William had the tools and experience. I think in this case there wasn't any silver bullet which solved the problem -- he just had the patience to try a bunch of things, and the experience and tools to know what to try. In less than 24 hours, on a weekend, he had recovered the folder I cared about. (I had a weekly backup for the rest.) He charged (quite a bit) less than $100 in this case. Could I have gotten it done if I downloaded more tools and tried more things? Maybe. But I'm really happy I didn't spend any more time trying. One more note: I had called a reputable data recovery specialist company in the area, and when the customer rep wouldn't answer my questions, he referred me to the owner. The owner gave some GREAT info about what they were able to do for SSDs: maybe replace the drive controller; maybe pull individual chips from the board to recover partial data. My instinct was that this was overkill. I could have been wrong, but I'm really glad I went with my instinct.

I would give William 10 stars if I could. I am writing this review on my perfectly fixed computer…read more If you are having computer problems - go straight to this guy!!! He is the most knowledgeable, professional, wonderful computer repair person. He specializes in data recover (even when you think your machine is dead, he can recover!) straight throught to typical computer problems. He even does computer tune ups and heath checks, has set up new computer for me and transfered over everything from the old computer. I recommend PZ connect highly!

I loved this place when i lived in Dot! The fixed my laptop 3 times and are just really…read moreknowledgeable about everything computer related. Its in kind of a weird area, very residential, but it made parking easier. And it looks like its in someones apartment but its not, it is their business, I think. The repair really quickly and do literally everything. They give a student discount so this was great being a Umass Boston student and living really close to here. I cant even tell you, they do it all. You name it! I am sure they do it. Also, they always give a 10% discount OR will ship your computer/laptop free back to you. I wish I was closer to Dot now, but I might take them up on their offers again!

Very knowledgeable and helped get our computers in order. Also very responsive when help is needed.read more

Called back right away, and said they were not the right ones, and recommended another business. A+…read morefor honesty Called back right away, and said they were not the right ones, and recommended another business. A+ for honesty.

Brilliant Geeks gets 5 stars, 2 thumbs up and lots of other kudos in my book. As I write this…read moreKostian is at my dining room table with my mom setting up her new laptop. He was recommended to her by a friend. I have been trying to figure out what was wrong with my mom's computer for months. Now that I have a Mac I'm not as good as trouble shooting with a PC that I used to be. She called Brilliant Geeks and explained the issues she was having. They determined that her laptop was on it's way out. He took the time to find out what her needs were, what her budget was and helped her find a new computer, placed the order for her and it was delivered the next day. Now he sits here transferring her files and walking her through all of the new features, bells and whistles. He also set up a shortcut to remote support so if she has issues in the future he is only a click away. This not only makes my mom very happy - it makes me very happy.

I recently had a computer virus on my laptop which was so frustrating as I am very dependent on my…read morelaptop for my blog and teaching art classes. I happened to ask a friend if she knew of anyone who could help that would be reasonably priced and she referred me to Brian Sequin. He was able to fix my laptop quickly and I had it back the next day! He even helped with tips and suggestions to help prevent a recurrence of the problem. It was so nice to have professional help at a reasonable price and to have my laptop back so quickly. I highly recommend Sequin Solutions for your computer needs! You won't regret it!