needed a computer reconfigured. It was done in a day and Mohammed called to arrange for the pick…read moreup. Very professional, knowledgeable, and efficient.

Microcenter in Cambridge quoted me $1,000+ for the repair I needed. Mohammad quoted me under 500!…read more It is well worth the 30 mins drive out of the city to have the repair done with this team instead. They were very responsive, knowledgeable and kept me up to date with progress. Support local and get your repairs done with Mac and pc guys! Thanks for all the help and saving me some money this holiday season.

This was a great experience. I had an external Seagate drive that I could hear spin, but that would…read morenot mount (I tried on several laptops). The dropoff / pickup location in Dedham was convenient; right off I-95 with ample parking. The $500 advertised price was exactly what I paid, and included the cost of the replacement drive. The turnaround time was below the advertised 14 days. 100% of my files successfully were recovered, and all files were in the same folders as when I dropped it off. This is a trustworthy business, and I would absolutely recommend and use again

I have sent my drive to well known company, DriveSavers in California. They quoted me $2700 to…read morerecover my drive. I couldn't afford it. I decided to give a shot to a smaller local shop in Boston. Alex quoted me less than half the price and recovered everything that I needed in timely manner.

Broke my macbook pro screen, Ned was able to replace it on the spot in under 90 minutes! Very…read morefriendly service, gave me the best quote compared to other places like CPR, all around awesome!

Ned really went, as they say, above and beyond to diagnose and repair our MacBook that was…read morebastardized by a rival Mac outlet. He is a great communicator most knowledgeable when it comes to Apple products. I wish I had found this company long before our expert literally destroyed the MacBook. Word to the wise, wherever you are in our Commonwealth, just send your bad apple to Ned and company and save big $$$ in the long run.. Thank You Ned for all your efforts and professionalism! CBC

I had a couple of messy problems and they did a first-rate job of recovering the systems. Polite,…read morehelpful, and reasonably priced. I highly recommend them.

Saw this place had good reviews so I called to ask about data recovery and the guy that answered…read morethe phone (who I'm assuming to be Curt) was a complete condescending a hole! Laughed in my face and acted like I should've known everything about data recovery. Not a good guy and I would not recommend this place to anyone regardless of how good their service is. One of the worst interactions I've ever had with someone on the phone - Do not give this guy business.

My laptop wasn't charging. I first took it to MicroCenter in Cambridge and it was going to be…read more24-48 hours for Microcenter to give me a quote for the repair. I first called Alpha and they were very helpful for free. Finally stopped in a 5PM and they quickly determined - (under five minutes I had a bad power supply). Even had a replacement power supply for me. Fair pricing fast and expert level knowledge/tools.

Been going to Alfa for many years . Owners are very pleasant and helpful. Great service and pricing…read more! Recommend highly !

My USB stick was dropped and damaged and the data on it is imperative to my ability to work. I was…read morepanicked as it would take too much time to recover by starting from scratch. I found Data Tech and had hope! My first representative was very un-helpful, but I ran across Damen and couldn't be more happy with the results! Damen was friendly, informative, and thorough! He kept me update on the progress, explained the details for me in a way that made sense rather than full of technical jargon, and fought hard to help me! I personally hope to not have to use their service again by being more diligent with my data back-up, but if I do, I would go back and work with Damen! If you need data recovery, I highly recommend them as well as their service, most specifically, Damen! Thank you Damen!! You truly saved me!!

Great communication and quick service. Very professional. I recommend their services.read more

Valentino has repaired and replaced batteries for us for the past 10 years. He's been reliable and…read morefair every time. But today, he was amazing. I accidentally bought the battery and labor for a phone I didn't actually need. He was so unbothered - just said he'd forward the credit to a service in the future. Thank you so much, Valentino. We'll be back!

Valentino picked up my broken Pixel 6 at my home on Friday evening (phoning on the way to let me…read moreknow that he'd be a few minutes late) and it was ready to pick up with a fixed screen and charging port by Saturday afternoon. Solid repair and great service; I'll happily come to him again the next time that I drop my phone on a rock.

Terrific service at a great price! I needed a new battery…read morefor my 2013 Macbook. The Apple Store does not repair units as elderly as mine, and they recommended a "certified Apple repair center" in Allston. I called them, and they told me it would take 2-3 business days AFTER they receive my computer (so obviously, they won't order the part until my computer is physically in their hands) and it would be $299. I called Orromac: $250 and they could get it back to me in 24 hours. So I dropped it off at 5:45pm yesterday. Osama called me at noon to tell me it was ready. It started up like a charm. So MUCH faster turnaround at $50 less. I am surprised other reviewers found this proprietor to be unfriendly. He could not have been nicer. Oh, and the screen hasn't been this clean since the day I bought it.

Osama is my new Genius Bar. Never going to or trusting Apple again. Apple repairs and customer…read moreservice aren't what they used to be, post Steve Jobs, post-pandemic. Highly recommend.

Don't be a non-terrorist, law-abiding activist who's been VERIFIED as a target of this government's…read morenot-so-secret security forces and expect to be treated professionally and with respect at Boston Tech Collective. Explained who I was, some of the computer security issues I was dealing with (ARP cache POISON man-in-the-middle Trojan on a previous computer; remotely wiped flash drive most recently) when I took my laptop in to be cleaned of malware that locked me out of it. Got it back and they had installed a 'cleaning' program on it without asking or telling me. I had to ask THREE TIMES (in the course of my several calls and visits while my computer was being worked on) if they would install a new hard drive and system on the machine, and how much that would be, thinking I'd just archive this drive, and Sam just kept saying, "You don't really need it." Umm - I'll be the judge of that. YOU just tell me if you want my business. Maybe it's because I'm a gray-haired old lady and I don't deserve the respect and professionalism of a straight-forward answer (or any honest communication about my computer), but is that any better? I guess I should have just gone to Best Buy and let their FBI contractors mess with it. https://www.washingtonpost.com/local/public-safety/if-a-best-buy-technician-is-a-paid-fbi-informant-are-his-computer-searches-legal/2017/01/09/f56028b4-d442-11e6-9cb0-54ab630851e8_story.html?utm_term=.192d8d3ef0b8 I want my $150 back so I can put it toward a new computer.

I run a small medical office with a server and a dozen workstations. BTC has been absolutely…read morefantastic about dealing with our needs, working with our weird management software, suggesting solutions that work, and recommending good hardware. But in particular there are two really important things to me that they get right: they are very responsive with IT support when something goes wrong, and they keep on top of security updates. Excellent business partner for me. Jamie

Family owned. Awesome, knowledgeable, and friendly service. Had a weird glitching issue with my CPU…read moreand they not only fixed it, they also helped me update all my outdated programs and files! Highly Recommend!

They are great ! Their prices are reasonable and they are very dependable and knowledgeable.read more