went in with a broken camera. They told me it cost $25 for the replacement part and $55 for labor…read more I ordered the replacement and did it myself in 2 minutes. I'm sure they went to school and worked very hard for their business, but I don't appreciate their attempt to up-charge me. A 2 minute repair??

I have been coming here for years to fix my Macbook Pro and my Iphone! I love the owners here who…read moreare always kind and patient. They helped me fix my display and my hardware very quickly and cost-effective! They are very quick to respond and help you as much as possible. Way cheaper than wasting your money at the Apple store. Parking is tough but there is usually street parking around the corner. I will definitely continue coming here for all of my computer and phone problems!

The nicest people in Boston that I've met!! Gale is such a sweetheart - never turning anyone away…read moreand always there with a helpful hand. They have a great selection of anything you need, the prices are great and the company is awesome. I would recommend this to anyone in a heartbeat - even if it was just for the conversation

Looks nice and I have heard good things about then, and was able to stop one when I worked in the…read morearea years ago, but their hours are just too restrictive: only M_F 9 Am 0 2:30 PM ??? Unless you work in the area, not really convenient.

Customer service here has always been great. I've ordered various types of documents/prints at…read morestudio 24 and they've always taken care of me. I've had a mix up before and without hesitation, it was rectified.

Went to receive services, regret it!! Young lady was rude, arrogant, unpleasant, unwilling to give…read moreme suggestions and NEVER SMILED. I felt like I was bothering her. Customer service skills need to brought to her attention. I'll be taking my money elsewhere

These nice people are experts in most software & hardware issues, ready and able to solve any issue…read moreat reasonable prices. I have been a customer for over ten years, after starting my own business, purchased two computers from them, they set up the computer, and have solved numerous problems over the years. I rate them a "6 out of 5". /s/ a VERY happy customer George D.

It's wierd that this is the first review because I read about FirstCall on Yelp, but it must have…read morebeen in a talk thread. Anyway, I took my lap top here because my DVD player wasn't working and my computer was very slow. They fixed the player (memory problem) and removed a virus. I'm only giving four stars because they didn't explain anything to me about what they did when I came to pick it up or give me any info sheet to explain. But, my laptop is in top working order so I am overall extremely pleased with their service.

You definitely need to rent from them. I had a work conference and needed a copier. I called and…read morebob the owner answered the phone. He was a huge help and told me he could have a copier to me in 24 hours. YOU MUST USE

We recently did a trade show in Boston and rented a couple of Canon color machines from Boston…read moreCopier Rental. The machines worked flawlessly and Boston Copier Rental provided an exceptional level of service. We'll definitely use them for future trade shows.

Post for my best friend's elderly mother:…read more "The nerds should rule the earth! Paul came to save me after I was hacked. There are such terrible people out there feasting on a 90 year old woman like me!! He got rid of the download ability of the hacker who clinged on to me long ago. Then he put on Malware protection. Now I have security and peace of mind. Paul and PC Nerds gave me a new beginning."

WORTH EVERY PENNEY AND THEN SOME!! Paul literally worked…read moreover time on the holiday weekend no less on my Uncle's computer and he did not even charge the amount of hours I know he actually put in. My Uncle is 92, and the amount of patience and kindness he had towards my Uncle was amazing! He was even going to purchase new speakers for my Uncle, bring them over and install them because he was trying to make things easier for my Uncle who was wearing worn out earphones, and he was not going to charge us for them or his time. I ended up ordering them myself as I did not want him to be out of pocket any more, and he even made himself available for ME when I had trouble installing them on my Uncles computer. He is seriously worth every penny and you will not be disappointed. I know who I am going to call when I have problems!!! Thank you soooo much Paul!

I have been working with Cambridge Printing for more than 15 years across two different jobs, and…read morewhenever I need printing done, Paul and his incredible team are always my first call. They may be based in Cambridge, Massachusetts, but that has never stopped this Washingtonian from reaching out, because their timeliness, professionalism, customer service, and consistently superior quality know no distance. Over the years, they have become one of those rare vendors you recommend without hesitation...and I do so every chance I get. Truly cannot say enough positive things about this company and the people behind it.

As a corporate events consultant, it's critical to partner with a printer that provides services of…read morethe highest quality, excels at customer service, and has competitive pricing. Cambridge Printing is all of those things and more. Paul and his team are top notch and the process was extremely smooth. I highly recommend them for anyone that has professional printing needs. You won't be disappointed. We just found our new printing partner to assist with any printing needs for our clients going forward.

I would give Richard Dopazo a double thumbs up rating for the rapidity, professionalism, and…read moretechnical skills with which he remedied my Corsair 64 GB flash drive and with which he went all out in his heroic attempts to restore my Western Digital Passport external HD (clean room, third party, and all). And his costs were 'below modest' (I have NO COMPLAINTS - though I was sad that his best efforts - even his expert referral to a DriveSavers in California - could not save precious family data and photos). He succeeded most of the time at jobs thought to be hopeless; his prices are low, his speed very fast, his courtesy heart-warming, and his thoroughness and professionalism are impressive!

to be concise: Positives:…read more * fix laptop hardware *fair price * decent communication Negatives: * took much longer than expected. To be long winded: my 1.5 year old gateway laptop decided it did not want to turn on, - after calling many repair shops I discovered many places do not even work with laptop hardware issues- iTech did! so Plus 1 for them. I took my computer here and Rich diagnosed it with a faulty motherboard. If you chose to get the work done with them, the diagnostic fee is waived which is good, and the labor/parts were fairly priced. Rich was good at staying on top of communicating with me about where my laptop stood on the repair, unfortunately I kept being told it would be done friday... then on friday... o no, maybe Monday. Then once the motherboard was fixed, it turned out the touch pad had also somehow went- In the end it took 2 months to fix! And was a lot more money than the initial estimate. To be fair- that was not their fault, there were unforeseen problems that kept delaying things, and most of the hold up was waiting on parts. Rich did discount some labor in lieu of making me wait so long. and now here I am typing on my once-again-wonderfully functioning laptop! and restored some needed data for school before the fix for free. Just a warning if you go: the Office is in a house. Its a white house, on a random side street with a red door, you have to go to the side door and press the doorbell labeled "B", which I didn't figure out until I got there.