I had severe internal damage to my external hard drive and went to Resquoo. I met with Bill, who…read morewas very pleasant and assured me that they would do the best they could to repair it. I got constant updates from Will who was the gentleman repairing the drive. Dang - Will is a wizard. He was able to recover almost all of the data and updated me along the way with what issue he came across during the process. Would definitely recommend for IT needs!!!

I was so upset when my phone got water damaged on the way back from a day trip to Capri, Italy on…read moremy honeymoon. I lost all of my photos and videos from that day because they hadn't backed up to the cloud yet. I tried bringing my phone to a repair shop but it couldn't be fixed but I still wanted my photos recovered and Apple recommended "Drive Savers" to me. Drive Savers gave me a price range that was 1.5 - 8x higher than what Resquoo ended up charging me. My brother was the one who had recommended Resquoo to me as he had used them previously and had a great experience. Will was very nice and communicated with me through every step of the process and I was so happy to hear that they were able to recover my photos!! They were even able to mail a USB drive to me with all of my data so I didn't have to drive back over there and it arrived super fast! I hope I never lose data again but if I do, I know where I'm going! I couldn't recommend Resquoo enough!

Excellent service and very professional. I appreciated how he explained things and provided…read morereasonable options.

Non working pc. Paid $176. for diagnostic, replacement power supply (original tested and working)…read more Wakefield Computer Hospital was unable to repair...

I'm pretty sure they're out of business. I dropped off two old computers and never got them back…read more I'm hoping that at some point if somebody goes through all the crap I'll get a call

You might not know it passing by but these guys are professionals and have saved a samsung LCD TV…read moreof mine and resurrected an old Dell computer I had. For cheap prices mind you. Don't be thrown back by the disorganization you see walking in just trust these guys will do a satisfactory job.

I've been a frequent customer here for years now. Without question, this is THE place for all of…read moreyour IT needs! Their service and knowledge base are outstanding, but let me tell you why Beverly Computer is unique and incredible. 1. Confortable Familiarity. Unlike most businesses today, every time you call or stop by you will see the same faces. After awhile, they are like an extension of your family and they are part of the local neighborhood. That's the way it was years ago, and we've lost that personal touch as a society. It's always Paul and Steve and never some "new kid, fresh out of school," who has no clue who you are and could care less. You won't find this anywhere else today. 2. Honesty. I became a devoted customer when years ago I went running in to by something and instead of making a rather substantial sale, they were truthful and told me I did not need it and saved me hundreds. They earned both my business and my appreciation after that. See if you get that treatment at a major chain store? lol 3. Integrety and Trust. You can be assured that your equipment will be safe and cared for and ANY information that you may have on your machine will be kept private and between you and Beverly Computer. Again, this is from personal experience. They are 100% trustworthy. Would you have the kind of faith with a technician that you did not know and had not developed a personal/ business relationship with? I met Paul and Steve, when a virus crashed my computer and I was panicked and terrified. I didn't know where or who to turn to, up here on the North Shore. I am so glad that I went down to Bev. Comp. They saved my machine and recovered all of my data. You can be assured that they will do the best they can for you at a very resonable and fair price. Even if I move from the North Shore, out of state or anywhere...I would travel back to Beverly Computer and would go any distance to deal exclusively with Paul and Steve. I have that much faith in their service. Lastly, if you're reading this now...do not hesitate, get down there today, or give Paul a phone call. You'll sleep much better knowing your IT needs are in the hands of the best and most trusted service on the North Shore.

I used beverly computer for my dell xps computer. the technician arrived at my house without the…read moreproper tools, then took computer with him, called a week later, and told me he could not do anything, I should probably just get a new computer. also told me i would not be able to recover any data from my hard drive. I got my computer back, sent it to dell, who repaired it for 120 dollars. all data is still there and computer is working fine. I am glad i did not listen to this person's advice. the worst part is that I was also charged 75 dollars to be given wrong information. i just wish he had said he couldn't help me from the beginning.

Paul's computer repair helped me replace my cracked MacBook Pro computer screen. The prices were…read morevery reasonable and significantly cheaper than Apple's services. Paul was able to order the part and have my laptop returned within a few days time. Another issue appeared and they were also able to resolve it for me. Paul kept up great communication and updated me when the part arrived and when my laptop was ready. I highly recommend utilizing Paul's shop for any computer issue. They get the job done and for a great price. Best computer repair shop on the North Shore! Thank you Paul and team!!

I paid him 362.00 upfront to put in 8 gigs of RAM and a power supply. It is 6 months later, he…read moretook my money and says he doesn't know where my computer is....I should have listened to my gut about him in the beginning He says he's retired and had a heart issue. He had about 15 computers in his office at 454 Lowell. I st in early Sept 2023 when i brought it in. Did he lose those too? I don't know what the thing is with this guy, but he should find a legitimate way of paying his bills I had to....Most people do. And we all have troubles. we aren't responsible for his.

If you need a good used computer or help with computer issues, Lowell Computer is the place to go…read more They were very helpful and explained what they needed to do and gave me a quote for the work to be done. Thanks Lowell Computer.

I purchased my computer at Best Buy a little over a year ago. Two weeks ago it would not boot. I…read morebrought it to the Geeks at Best Buy and they told me the hard drive was shot and nothing could possibly be recovered. Desperate since I have very important data on it I carted it around to several other local places where they told me the same thing. I had just about given up and a friend told me about Morse Computer Support so I figured I would give it one more try. They not only recovered the data but actually fixed the drive!!!!! The computer works just like new again They even picked it up and had it back to me the next day. These guys are the BEST!

The shop interior looks like what it is - a computer lab, not a retail operation, but don't be put…read moreoff. Alfa's Tan owner Nguyen and tech Huy Phan are both customer oriented - and really know their stuff. My Win10 PC needed a CPU, GPU, nVME hardware and software upgrade - they took time to answer all my questions, resolved several problems that arose, kept me in touch throughout, and completed the job gracefully and on their original estimate. Recommend them highly!

My laptop wasn't charging. I first took it to MicroCenter in Cambridge and it was going to be…read more24-48 hours for Microcenter to give me a quote for the repair. I first called Alpha and they were very helpful for free. Finally stopped in a 5PM and they quickly determined - (under five minutes I had a bad power supply). Even had a replacement power supply for me. Fair pricing fast and expert level knowledge/tools.