I have used this local business several times to solve problems with my & wife's laptops - one…read moretime salvaging data & photos from a fully bricked computer. I spoke with both Walter & Craig. They are helpful and were able to do more - and more quickly and what I thought was a reasonable price - than I expected. I recommend them highly.

Had a computer issue. Brought it in and problem was resolved in less than an half an hour for a…read morevery reasonable price!

Terrific service at a great price! I needed a new battery…read morefor my 2013 Macbook. The Apple Store does not repair units as elderly as mine, and they recommended a "certified Apple repair center" in Allston. I called them, and they told me it would take 2-3 business days AFTER they receive my computer (so obviously, they won't order the part until my computer is physically in their hands) and it would be $299. I called Orromac: $250 and they could get it back to me in 24 hours. So I dropped it off at 5:45pm yesterday. Osama called me at noon to tell me it was ready. It started up like a charm. So MUCH faster turnaround at $50 less. I am surprised other reviewers found this proprietor to be unfriendly. He could not have been nicer. Oh, and the screen hasn't been this clean since the day I bought it.

Osama is my new Genius Bar. Never going to or trusting Apple again. Apple repairs and customer…read moreservice aren't what they used to be, post Steve Jobs, post-pandemic. Highly recommend.

Call Andy! has been our Mac IT consultants for quite some time now. If you have a Mac, you NEED…read moreCall Andy! There's just no question about it. Call Andy! hires ONLY top-notch, top of their game IT professionals, who are not just knowledgeable about Macs, but also about various cross-platform programs used by many companies now for file-sharing and project management and such. They are also very knowledgeable on Adobe products... an absolute MUST if you are in the Graphic Design field. I can't say enough! They've helped me out of several jams, and continue, in my opinion, to be my top pick for Mac IT consulting and service! A PC dominant consultant may only get you so far, but Mac users know that Macs function differently and need specialized service that ONLY a Mac consultant like Call Andy! can provide.

Call Andy team has been providing IT support to our company for almost two years and I highly…read morerecommend. They are super easy to communicate with, have a highly trained and diverse staff - and they basically know a lot about IT.

This venerable little computer store dates back to before the internet and mainstream suppliers of…read morecomputer tech. They may seem sleepy, but if you come in with some requirements, they can connect you with a qualitu solution. Help: What's up with the positive reviews bring sidelined.

Always a great resource - for years and years. They know what they are doing without a doubt.read more

Someone else already used the term "miracle worker", so I'll have to come up with something else…read more I have a Chuwi HiPad 11 Plus. It is one of the few Android tablets with a 4 x 3 aspect ratio...just like an iPad and perfect for reading letter-size PDFs. I managed to mangle the charging port. (Note to self: If you're inserting a charging cable, at an angle, and it resists, don't keep pushing!) All the wires were bent, rendering it unrepairable. It would have to be replaced. I asked ChatGPT for places that might be able to replace it. I got a list and and went down them one-by-one. No luck. They couldn't get the part, etc. Michael's wasn't even on the list! One of the places that was on the list is Fix 'n' Repair in Watertown. They couldn't handle it, but "there's a computer repair place around the corner. Maybe they could do something.." That's what brought me to Michael's. Whoever was manning the store looked at it and pronounced: they could get the part, but there was a little ding in the bezel. He was concerned that the screen might crack. If I knew the risks, it would be $95. An unbranded 4 by 3 tablet would cost about $200. He thought I'd be better off with a new tablet. But, then, I'd have this "potentially" fixable tablet sitting around mocking me. I left, leaning towards a new tablet. But, the next day I went back with a proposition: Don't order any parts. Try removing the screen. If it cracked, I'd pay whatever he thought was fair. If it didn't, we'd proceed with the repair. It didn't, but there was one small spot on the left edge that showed up blue on a black screen. It wasn't noticeable on a white green screen. He would proceed. What we thought might take a week or two (getting parts and repair) was done over the weekend. I couldn't be happier!

I was stranded - both laptops out of commission, phone not working, Kindle screens cracked & where…read moreto turn. Discovering Michael's service was Truly a blessing - knowledgeable, transparent, timely, well-priced, no drama. Being confident that devices will be back in service quickly, cost-effectively can't be overstated. Thank you, Michael!

Jim from Computer Shrinks....has "NEVER" let me down. I have been working with him for about 10…read moreyrs plus. I have had some serious problems...like 60 different virus's in my email. I have had a few major problems over the years and Jim has always taken care of them. I now have him monitor my computer 365 and have a back up program with him in case my hard drive gets fried! Since I am a small business owner Jim is a "GODSEND"! Helene G

I am a small consulting engineering business that does not deal in computers but of course is…read moretotally dependent on them. My 8 year old mainstay was really showing it's age and I went to Jim Beaucaire at Computer Shrinks to get an updated computer and the ability to remain seamlessly in business while learning/absorbing the new machine & especially software. Jim had supplied the old machine & similar training 8 years ago. Again, Jim supplied a reasonably priced new computer and the training it took to enable me to switch over without losing time or business. I recommend Computer Shrinks highly. Ted Carroll, Carroll Engineers, Inc.

Fast friendly & knowledgeable. Had 2 laptops & a PC worked on - great work…read more Best Buy wanted 200 to just look one laptop, brought it here he fixed the problem in seconds & no charge!! Reasonable rates - customer for life.

We brought my husband's persnickety pc in to be repaired. Mike was friendly and helpful. He got it…read morefixed quick and for a great price. We highly recommend.

Called back right away, and said they were not the right ones, and recommended another business. A+…read morefor honesty Called back right away, and said they were not the right ones, and recommended another business. A+ for honesty.

Brilliant Geeks gets 5 stars, 2 thumbs up and lots of other kudos in my book. As I write this…read moreKostian is at my dining room table with my mom setting up her new laptop. He was recommended to her by a friend. I have been trying to figure out what was wrong with my mom's computer for months. Now that I have a Mac I'm not as good as trouble shooting with a PC that I used to be. She called Brilliant Geeks and explained the issues she was having. They determined that her laptop was on it's way out. He took the time to find out what her needs were, what her budget was and helped her find a new computer, placed the order for her and it was delivered the next day. Now he sits here transferring her files and walking her through all of the new features, bells and whistles. He also set up a shortcut to remote support so if she has issues in the future he is only a click away. This not only makes my mom very happy - it makes me very happy.