I have used this local business several times to solve problems with my & wife's laptops - one…read moretime salvaging data & photos from a fully bricked computer. I spoke with both Walter & Craig. They are helpful and were able to do more - and more quickly and what I thought was a reasonable price - than I expected. I recommend them highly.

Had a computer issue. Brought it in and problem was resolved in less than an half an hour for a…read morevery reasonable price!

Fantastic service, very knowledgeable technicians and engineers, and they've been servicing the…read moreBoston area since 1989! You can walk in with a broken laptop or call them to set up or fix your entire business-- these guys do it all.

It's been a few months since I IT4 bailed me out of a jam, and I'm sorry I forgot to post this. The…read moreupside is I can unequivocally state that the work they did has stood the test of time. My newish laptop crashed before I understood the newfangled OneNote recovery. iTunes, photos, documents...all gone. I handed IT4 my laptop, an old external hard drive ( I had used it as a backup until it went , well, all HAL on me) and asked them what they could do. BAM! I got back nearly everything. The techs didn't make me feel like an idiot when I explained what happened. They explained to me , slowly and with limited techno-babble, what they could do and what I could expect. Turnaround time was faster than I expected, cost was reasonable and without hidden fees or any kind of up-sell, and I'm still using a problem free laptop. They even helped me choose my new external hard drive ( did you sometimes the same hard drive is CHEAPER on Amazon if you choose an unpopular color ? ). I would go back to IT4 with any PC issue and I'd recommend them based on service alone to any of my friends looking for larger or more technical issues.

KC was great, I asked a question about my pc and they answered the question without hesitation, so…read moreI was able to fix my issue myself, with no charge, I even asked a follow up question and they were just as helpful. They are awesome. Others wanted to charge me. They did not

Showed up 2 hours late and had the audacity to be annoyed at ME…read more When I pointed out he was two hours late, he said "I have other clients, you know." No apology. No explanation. He then spent 30 minutes on his phone before telling me he'd have to "come back another time." He never came back. Super rude and seems more like an intern in experience

Someone else already used the term "miracle worker", so I'll have to come up with something else…read more I have a Chuwi HiPad 11 Plus. It is one of the few Android tablets with a 4 x 3 aspect ratio...just like an iPad and perfect for reading letter-size PDFs. I managed to mangle the charging port. (Note to self: If you're inserting a charging cable, at an angle, and it resists, don't keep pushing!) All the wires were bent, rendering it unrepairable. It would have to be replaced. I asked ChatGPT for places that might be able to replace it. I got a list and and went down them one-by-one. No luck. They couldn't get the part, etc. Michael's wasn't even on the list! One of the places that was on the list is Fix 'n' Repair in Watertown. They couldn't handle it, but "there's a computer repair place around the corner. Maybe they could do something.." That's what brought me to Michael's. Whoever was manning the store looked at it and pronounced: they could get the part, but there was a little ding in the bezel. He was concerned that the screen might crack. If I knew the risks, it would be $95. An unbranded 4 by 3 tablet would cost about $200. He thought I'd be better off with a new tablet. But, then, I'd have this "potentially" fixable tablet sitting around mocking me. I left, leaning towards a new tablet. But, the next day I went back with a proposition: Don't order any parts. Try removing the screen. If it cracked, I'd pay whatever he thought was fair. If it didn't, we'd proceed with the repair. It didn't, but there was one small spot on the left edge that showed up blue on a black screen. It wasn't noticeable on a white green screen. He would proceed. What we thought might take a week or two (getting parts and repair) was done over the weekend. I couldn't be happier!

I was stranded - both laptops out of commission, phone not working, Kindle screens cracked & where…read moreto turn. Discovering Michael's service was Truly a blessing - knowledgeable, transparent, timely, well-priced, no drama. Being confident that devices will be back in service quickly, cost-effectively can't be overstated. Thank you, Michael!

This venerable little computer store dates back to before the internet and mainstream suppliers of…read morecomputer tech. They may seem sleepy, but if you come in with some requirements, they can connect you with a qualitu solution. Help: What's up with the positive reviews bring sidelined.

Always a great resource - for years and years. They know what they are doing without a doubt.read more

Do not buy from this company. Their stock numbers on their website are either not up to date or…read morepurposely left incorrect. I purchased some PC100 SDRAM from them, which according to the website was in stock. They took my money and nothing ever came from it. Weeks later I tried to get an update VIA email, and even a phone call, and I was not able to get a hold of anyone. I was finally able to connect with someone on the website chat, they asked for me to send the order number. According to them, the order number didn't exist. I then forwarded the email purchase order I had. The person then said it was out of stock and that they would refund the money. When I asked for an ETA on the refund, they said paypal was having issues, that day and that I should see it in approximately two days. I never got a refund. They just shrugged me off. I had to open a case with Paypal to get a refund. After all this trouble, I finally got my money back. STAY AWAY from this website. It's a scam.

Having used DMS memory on several Apple Mac Pro (no, NOT MacBook Pros...Mac Pros!) for over 13…read moreyears, we've experienced memory failures far greater than Apple memory and a competitors' memory. For instance, the current memory failure we're experiencing is for one of our 2013 Mac Pros. This will make the 5th (3 within 2 months of each other) DMS memory module failure in less than 8 months, again, on one machine. When submitting the previous faulty memory for a warranty exchange, from the same 2013 Mac Pro, the entire communication process with DMS felt like an interrogation, even having submitted detailed information and the original invoice. While 6+ RAM module failures with 4 machines (the number of Mac Pros with DMS memory) over several years may not seem drastic, the downtime, work interruption and so forth (workflow interruptions, thorough testing/troubleshooting, removing/replacing RAM, submitting warranty claims and more), are costly both in productivity and revenue. Drastic nonetheless when compared to the aforementioned Apple and competitor's RAM reliability and functionality. Unfortunately, we cannot honestly recommend DMS RAM for Apple desktops for businesses. In fact we recommend (and have to our network support customers) avoiding DMS RAM, with respect to Apple desktops/workstations (we can't speak to reliability issues for Apple notebooks since those all have Apple RAM). While Apple retail customers (vs. business users) may not notice the loss of productivity, the aforementioned productivity interruptions can result (and have for us) costly work interruptions. In summary, recalling a quote we used with customers refusing to recognize quality (product, support, etc), ""The bitterness of poor quality remains long after the sweetness of low price is forgotten" - Benjamin Franklin

We have been retaining Will @ Unlimited Computer Services since he has started. Excellent service…read moreand knowledge. Will is always a phone call or email away and immediate same day visit to my office. I have two computers in the office and a laptop in each of my marine service vehicles. R.T. Scanlan, United States Marine Surveyor

Give this man a medal! I have had the same issue with my printer and laptop for over a year. I have…read moreto restart my printer anytime I want to print something as the computer doesn't recognize it. I had the geek squad out twice and no difference, even though it was bought at Best Buy. My friend at church recommended Will at UCS and I asked if he could make it on Sunday to fit in with my work schedule. "No problem" he says. 2pm sharp on Sunday, Will comes and is in and out in 40 minutes. Printer fixed and I have not had a problem since. He even brought a cookie for my dog. Excellent service at a great price.

Our company retains NBM for tech support for our copier. With only five employees and minimal tech…read moreknowledge in-house, we most typically have some odd, random need, but NMB treats our requests as if we were an important, big money customer. Our account rep answers his phone, which is impressive in itself nowadays, and any issue that needs a call back is turned-around quickly. Our most recent issue is needing to relocate the copier to a new office, and it's been the easiest item to arrange and cross off our list! Friendly and responsive--highly recommend!

I was skeptical of a new copier company, but to my surprise they have been a great company to do…read morebusiness with , the service is prompt, and receptive. The copiers are reliable and fairly easy to use. I am pleased and if this continues I will be a repeat customer. Laura Chamberlain Controller Abenaqui Country club