Azimuth Computer Solutions, THANK YOU!…read more Found Azimuth Computer Solutions (ACS) by chance, and am so delighted and grateful.  Had used Best Buy's Geek Squad for past computer problems, who were OK but always wanted to do things strictly on their terms, e.g., requiring me to bring my computer to their store and having me wait around for service, with only moderate success in resolving the issues. After decades of relying on computers, finally got my first dreaded "blue screen," with windows not loading at all.  Had all but given up trying to resolve the problem and was ready to spend $$$$ on a new computer and software to replace what had worked only a day earlier.  Fortunately, saw that my wife had left ACS's phone number on the kitchen table, so I called ACS as my second-to-last resort, and so glad I did. ACS's Frank answered my call and walked me through a bunch of alternative sequences over the phone, including going back in time to the antiquated DOS operating system.  Throughout the process, Frank was incredibly patient, cordial, AND knowledgeable.  After the better part of an hour, VOILA!  Problem solved, along with receiving some of Frank's safeguards and recommendations for preventing a repeat, all for a more-than-reasonable price. Frank and ACS, thank you, thank you, THANK YOU!  Looking forward to meeting you in person and taking you out to the restaurant of your choice. So glad the computer is working fine now, and never imagined I'd make a friend in the process. ~Matt Frost, Burlington, MA

Frank and Andy are truly pros at what they do. I work at a small non-profit in Medford and Azimuth…read moreComputer Solutions provides us with pro bono technical support. Recently, our (very old) server died. We wept. But Azimuth Computer Solutions came to the rescue. Within a day, we were back to business. While we waited, Frank provided us with regular updates of the progress they had made. We could not have asked for a better collaboration. Thank you Frank and Andy!

I have used this local business several times to solve problems with my & wife's laptops - one…read moretime salvaging data & photos from a fully bricked computer. I spoke with both Walter & Craig. They are helpful and were able to do more - and more quickly and what I thought was a reasonable price - than I expected. I recommend them highly.

Had a computer issue. Brought it in and problem was resolved in less than an half an hour for a…read morevery reasonable price!

Had to have my desktop PC fixed, because all I got when starting it up was a blue screen. Thought…read moreit might be from a bad graphics card, but he was able to diagnose the problem quickly and recommended either replacing the motherboard or the component on the motherboard that had burned out, giving me the options and the pricing for both. He steered me to the cheaper option, and he fixed it within a few hours. I picked it up, and my computer is now working fine! Vary happy with his advice, repairs, and professionalism.

Both the fans in my computer broke two days before classes started. Best Buy Geek Squad told me to…read moreget a new computer because repairs would cost the same and take two weeks. Wang PC fixed my computer in two days for way cheaper than any other repair center would have given me. Martin is also incredibly nice, and there is a "every customer is important" vibe that other repair centers don't give. Martin also went above and beyond replacing the fans and also cleaned the inside of my keyboard (in two days) for no added charge. Needless to say they have earned a lifelong customer.

KC was great, I asked a question about my pc and they answered the question without hesitation, so…read moreI was able to fix my issue myself, with no charge, I even asked a follow up question and they were just as helpful. They are awesome. Others wanted to charge me. They did not

Showed up 2 hours late and had the audacity to be annoyed at ME…read more When I pointed out he was two hours late, he said "I have other clients, you know." No apology. No explanation. He then spent 30 minutes on his phone before telling me he'd have to "come back another time." He never came back. Super rude and seems more like an intern in experience

DO NOT EVEN think about going there ! They damaged my phone, and without even giving a quote…read moreasked me to pay $250 ! Luckily i was able to find a professional,honest,and reliable place ( mobile tech &expert in Arlington MA) and they daved my phone ! Thank me later !

My girlfriend and I walked in to the store to get a price for a front and back screen replacement…read more As we were still discussing about price to get a better understanding of what will need to be done, the technician took her phone, and started to take the screen apart without our consent . We had no choice but to let them continue the work. We walked out and agreed on a price. When we came back, he wants to charge us more than what we agreed on, and as we were trying to talk to him and get a better understanding, he started to raise his voice and get aggressive with us NEVER COMING BACK WORSE CUSTOMER SERVICE POOR COMMUNICATION SKILLS THEIVES SCAM

I contacted the computer company yesterday for a problem I was having with my laptop…read more Singh came this morning, did an assessment and quickly resolved the issue. I highly recommend their quick and professional services!

Great service, super friendly and helpful. Prices are also extremely reasonable. I've gone in a…read morefew times with various old computers and they have been great. Highly recommend!

Great experience with Mass IT Pro Solution. They removed viruses from my computer, secured my…read moreaccounts after I was hacked, and set up 2-step authentication. The tech explained how to stay safe online with personal and credit card information and checked for remote access tools and unwanted apps. They also offer affordable managed antivirus which is a big plus. The technician went above and beyond by fixing my wireless printer that kept losing connection and it has worked perfectly for over a month now. Very professional, trustworthy, and highly recommended. I would definitely use them again.

Issues with Slow computer and WiFi coverage in home tech was Very Knowledgeable, and Professional…read moreand good problem solvers. Will definitely recommend to others

Wish we had NEVER gotten involved with the Computer Doctor! We have had problem after problem with…read morethe computer we got from him-constantly losing info, calling him with problems and issues. Our printer stopped working after 1 month-after several messages to him, he told us it was a piece of junk-so why did he sell it to us? Constantly calling, and when I do get him, he gets very defensive and belligerent, acting as if issues are my fault. He hasn't returned my last two calls so we've given up calling him. He is insistent that icons are on my computer that just aren't there, and gets upset with me when I try to explain they're not. We've wasted well over $1200 on a computer, printer, and repairs. When I mention his name at Staples, I was told he was a quack. Really regret dealing with him. Do NOT recommend.

I called Ron Elkin to inquire about a possible home visit. We spoke twice on the phone as he was…read moredriving. He offered a few suggestions, just about all of which I had tried before and none of which helped at all. In the end, he told me that it did not sound as if he could help with this problem. There was no discussion of charges for the discussion. Neither did he ask me for contact information such as an address. A couple of days later, the mail brought a bill from him for his time. He added no value and did not pretend to. The transaction fails the basic business principles of being forthcoming and above board.