The shop interior looks like what it is - a computer lab, not a retail operation, but don't be put…read moreoff. Alfa's Tan owner Nguyen and tech Huy Phan are both customer oriented - and really know their stuff. My Win10 PC needed a CPU, GPU, nVME hardware and software upgrade - they took time to answer all my questions, resolved several problems that arose, kept me in touch throughout, and completed the job gracefully and on their original estimate. Recommend them highly!

My laptop wasn't charging. I first took it to MicroCenter in Cambridge and it was going to be…read more24-48 hours for Microcenter to give me a quote for the repair. I first called Alpha and they were very helpful for free. Finally stopped in a 5PM and they quickly determined - (under five minutes I had a bad power supply). Even had a replacement power supply for me. Fair pricing fast and expert level knowledge/tools.

Azimuth Computer Solutions, THANK YOU!…read more Found Azimuth Computer Solutions (ACS) by chance, and am so delighted and grateful.  Had used Best Buy's Geek Squad for past computer problems, who were OK but always wanted to do things strictly on their terms, e.g., requiring me to bring my computer to their store and having me wait around for service, with only moderate success in resolving the issues. After decades of relying on computers, finally got my first dreaded "blue screen," with windows not loading at all.  Had all but given up trying to resolve the problem and was ready to spend $$$$ on a new computer and software to replace what had worked only a day earlier.  Fortunately, saw that my wife had left ACS's phone number on the kitchen table, so I called ACS as my second-to-last resort, and so glad I did. ACS's Frank answered my call and walked me through a bunch of alternative sequences over the phone, including going back in time to the antiquated DOS operating system.  Throughout the process, Frank was incredibly patient, cordial, AND knowledgeable.  After the better part of an hour, VOILA!  Problem solved, along with receiving some of Frank's safeguards and recommendations for preventing a repeat, all for a more-than-reasonable price. Frank and ACS, thank you, thank you, THANK YOU!  Looking forward to meeting you in person and taking you out to the restaurant of your choice. So glad the computer is working fine now, and never imagined I'd make a friend in the process. ~Matt Frost, Burlington, MA

Frank and Andy are truly pros at what they do. I work at a small non-profit in Medford and Azimuth…read moreComputer Solutions provides us with pro bono technical support. Recently, our (very old) server died. We wept. But Azimuth Computer Solutions came to the rescue. Within a day, we were back to business. While we waited, Frank provided us with regular updates of the progress they had made. We could not have asked for a better collaboration. Thank you Frank and Andy!

These guys are FANTASTIC!!…read more After my Dell laptop accidentally went crashing to the floor, I started Googling computer repair shops near my work. I found PC Quickhelp and was impressed by their website & reviews, so I contacted them via email. Within an hour, they had called me back. I brought my computer down to their Woburn location and was greeted by two very friendly & helpful guys in an immaculately clean office. I explained what happened and that I wasn't really fluent in "geek speak" so to please talk in terms I'd understand. No problem. The first thing they did was check Dell's website to see if I had an existing warranty. As expected, it had run out. Then they took a look at it, did a few diagnostics and informed me that the screen was cracked but the rest of the laptop seemed intact. They then did a search to find me the lowest cost screen and explained what the repairs would consist of, the costs, etc. We also discussed the possibility of getting a new laptop altogether (which they sell there, at very reasonable prices) but I ultimately decided to fix my existing one. All this time, they were patient, professional, thorough and spoke in terms that I understood. I never felt rushed, pressured or confused. A few days later, I contacted them for an update and they explained that they replaced the screen but weren't happy with its brightness so were going to change it again to one that was better (at no extra charge). At the same time, they cleaned up my system a bit and checked it for viruses, etc. (again, no extra charge). It took about a week and ended up being even less than what they quoted me, PLUS I was able to use a $50 off coupon I had found on-line (http://maps.google.com/coupons/page?did=0_14928809874340336717&cid=5Z1MW77HJ1AQJEAA&oi=md_coup&sa=X&ct=coup&cd=1&hl=en). When I picked it up, they went over everything very thoroughly, made sure I was happy and told me to call anytime with questions. They also spent over 30 minutes answering my boyfriend's questions about a new computer he was interested in. And throughout all of this, they didn't pressure either of us, were extremely friendly, courteous, honest and helpful in every way. I definitely recommend these guys to ANYBODY!!!!! Some of the best service I've ever received from any company. Thanks guys!!

I have used this local business several times to solve problems with my & wife's laptops - one…read moretime salvaging data & photos from a fully bricked computer. I spoke with both Walter & Craig. They are helpful and were able to do more - and more quickly and what I thought was a reasonable price - than I expected. I recommend them highly.

Prompt Service & Topnotch Computer Skills! It's rare to…read morefind trustworthy, fairly priced and quality computer repairs in the Boston metro area. Surprise! WangPC Computer Service's techie Erickson delivers on the promise to make repairs in a timely manner. The costs are fair and mirror those I've grown accustomed to previously. The death of a youthful independent computer businessman I relied upon last year, left a void; not to mention concern about what to do in the event a "computer breakdown" occurred. It is truly a pleasant surprise to encounter the services and nearby location of another trustworthy, knowledgeable and fairly priced computer repair service! The trouble with my laptop has been remedied, and I was not charged excessively for repairing the issue; Erickson "assessed" the problem, communicated to me a "turn-around" time for making the repair as well as, an estimate of the cost. The work was performed within 24 hours! Thanks, WangPC ! I unreservedly recommend you give WangPC of Brookline a visit! Thank you

Had to have my desktop PC fixed, because all I got when starting it up was a blue screen. Thought…read moreit might be from a bad graphics card, but he was able to diagnose the problem quickly and recommended either replacing the motherboard or the component on the motherboard that had burned out, giving me the options and the pricing for both. He steered me to the cheaper option, and he fixed it within a few hours. I picked it up, and my computer is now working fine! Vary happy with his advice, repairs, and professionalism.

I went to two other places for help with my Outlook sent files showing up as drafts. Kaile fixed my…read moreproblem in 15 minutes. He was awesome! I would recommend him for support to anyone!!!! Thanks again Kaile!

KC was great, I asked a question about my pc and they answered the question without hesitation, so…read moreI was able to fix my issue myself, with no charge, I even asked a follow up question and they were just as helpful. They are awesome. Others wanted to charge me. They did not

Cheap solution cheap replacement. Does not look as good…read more Does not function as well. But it may give you more time with your device.

DO NOT EVEN think about going there ! They damaged my phone, and without even giving a quote…read moreasked me to pay $250 ! Luckily i was able to find a professional,honest,and reliable place ( mobile tech &expert in Arlington MA) and they daved my phone ! Thank me later !

Great service, super friendly and helpful. Prices are also extremely reasonable. I've gone in a…read morefew times with various old computers and they have been great. Highly recommend!

I contacted the computer company yesterday for a problem I was having with my laptop…read more Singh came this morning, did an assessment and quickly resolved the issue. I highly recommend their quick and professional services!

Had the pleasure of working with Vicky for the day at home to fix a big Internet issue! Vicky…read morespent the time to diagnose and suggest repairs, then began to get it done all in the space of four hours!! Everything is working beyond my expectations and was explained in a way that I understood!! Kudos to Mass I/T and Vicky for the outstanding service and solution!! Would highly recommend

Great experience with Mass IT Pro Solution. They removed viruses from my computer, secured my…read moreaccounts after I was hacked, and set up 2-step authentication. The tech explained how to stay safe online with personal and credit card information and checked for remote access tools and unwanted apps. They also offer affordable managed antivirus which is a big plus. The technician went above and beyond by fixing my wireless printer that kept losing connection and it has worked perfectly for over a month now. Very professional, trustworthy, and highly recommended. I would definitely use them again.

responded quickly, showed up in time showed me the error in my ways very friendly price very…read morereasonable

Wish we had NEVER gotten involved with the Computer Doctor! We have had problem after problem with…read morethe computer we got from him-constantly losing info, calling him with problems and issues. Our printer stopped working after 1 month-after several messages to him, he told us it was a piece of junk-so why did he sell it to us? Constantly calling, and when I do get him, he gets very defensive and belligerent, acting as if issues are my fault. He hasn't returned my last two calls so we've given up calling him. He is insistent that icons are on my computer that just aren't there, and gets upset with me when I try to explain they're not. We've wasted well over $1200 on a computer, printer, and repairs. When I mention his name at Staples, I was told he was a quack. Really regret dealing with him. Do NOT recommend.

Brought my 2015 MacBook Pro w/ Retina Display there for a new LCD screen and glass case. I…read moreexplained I needed it within a 4 day turnaround; they turned it around in less than 48 hours and for cheaper than the Apple Store/Authorized Apple Repair Provider. Worth the drive to Billerica. Christine was very nice and helpful.

They did a great job ! Reliable, fast and easy to deal with. After asking why they were not Apple…read moreAporoved it is because they pass the savings on to me the consumer. Thank you !