What a great place! Couldn't have been more helpful. Valentino went out of his way to help us fix…read moreour camera problem 10/10

Always happy with the service from Valentino at Boston Mobile Phone Repairs. He's prompt,…read moreprofessional and a really nice guy. And it's always quality work. Thank you Valentino!

Yesterday, I went to the store to have a look at my IPhone 12. They assessed very quickly that it…read morecould not be fixed due to an extensive water damage. They were honest to suggest to get a new phone or it will bring more and more issues later. They are professional and very friendly. I will definitely go back to get a new phone case and protector.

Quick service backed by warranty - truly a customer care service with flexibility and support when…read moreour recently fixed iPad had another issue!

Brought my iphone in for a new battery. In replacing it, the owner accidentally damaged the screen…read more Sometimes that kind of thing happens, but what distinguishes a business is how they deal with it. The owner took full responsibility, showed me a screenshot of what went wrong, and had replaced the screen when I came to pick it up. I'd go back in a minute.

From the owner: Fix ‘N Repair - Watertown is a newly opened cellphone repair store located at downtown Watertown…read moreoffering cellphone, tablet, laptop as well as game console repairs to all of Watertown and nearby cities such as Belmont, Brighton, Allston, Cambridge, Newton, Arlington and much more

They replied within minutes of my inquiry to replace a completely shattered iPad 8 screen, and gave…read moreme a quote that was about $30 less than I'd received at a couple other local shops. And they come to your home and have a van/truck in which they do the repairs. We scheduled an appointment for the next day, they gave us a one hour window, they arrived within that timeframe, replaced the screen in about 30 minutes, and charged exactly what they said in the quote. Would highly recommend!!

From the owner: We’re the smiling faces who fix what you’ve accidentally broken, right where you are! Whether it’s…read moreyour iPhone, iPad, Laptop, or Macbook, we’ve got you covered with our guarantee. In under an hour, we’ll have your phone looking brand new, all from the comfort of our service car at your location. Need help with your Apple device? We’re here for you, and there’s no extra charge for us to come to you. Our prices are affordable, but it’s our friendly service that keeps customers coming back! From iPhone screen replacements to iPad and Macbook fixes, we serve Boston and nearby areas like Lincoln, Weston, Newton, Belmont and Brookline. Give us a call today for a quick quote!

WOW! I join the chorus of other reviews praising this shop to the skies! Aliya got my completely…read moredead device at 10 am, stayed in touch with me throughout the day as the repair progressed, and had completely recovered what another place had decreed was "unfixable" by 6 pm that same evening. On top of that, she was incredibly kind and funny throughout the process. I will recommend this shop to everyone! The BEST customer service I have encountered in a long, long time!

I brought my iphone in to get the screen fixed and upon pickup, I was told to keep the phone in…read moredark mode to save battery life. The phone was 6 months old, the battery (before they replaced the screen) was perfectly fine. Now its damaged and the battery drains quickly. DO NOT go here, they either replaced the screen with a low quality screen and/or damaged the battery. Now I'll have to get a new phone. Waste of $160

I would highly recommend…read more This business was very responsive when asked for a quote through Yelp. I needed a battery replaced on my cell phone. David drove to my location - which made the repair much more convenient. Then, the first battery we tried was defective. (Not his fault.) So, we met again later the same week to try with a different battery. That second battery, so far so good. There's a 3 month warranty on the repair. I greatly appreciated the care and service of i-Go Repairs.

David was excellent. The charging port on my iPhone was not working and he resolved it in minutes!…read more Very nice guy and very efficient service. Would highly recommend. Absolutely well worth the low price he charged.

This Turkish guy was like a cell phone superman. He fixed my phone when no one else including the…read morecarrier or a dealer store even Microcenter didn't want to help. Give this guy your business!

They were able to look at my phone immediately and diagnosed the problem quickly…read more I would recommend their service to everyone.

I came in with a SIM card issue, and they were able to solve it in seconds. Great costumer service,…read moreand I really enjoy supporting a local business.

Be extremely careful with this store, especially for screen repairs…read more Things looked fine at first. They told me upfront it would be a third-party display, which I thought was fair. Repair was quick. But when I picked it up, the screen looked "thicker" and slightly raised. That should've been a red flag. I didn't raise the question because I thought third-party display was just not perfectly calibrated. Just a couple days later, the battery started draining way faster. Again, silly of me that I didn't go back right away as I was really busy and could still get by. Then it escalated. The screen is now literally being pushed out by a swollen battery, and the phone shuts down whenever it drops below 50%. It's unusable and frankly unsafe. Yes, it's just past their 30-day warranty (a bit over two months now). But I went back anyways expecting them to be reasonable. Instead, they instantly blamed it on the battery entirely and denied any responsibility. The guy didn't even let me finish explaining the timeline as he kept interrupting, getting hostile, throwing out lines like "you're insulting my intelligence" and "educate yourself," and even threatening to call the police. And here's the best part: at one point he got so worked up he said, "do you want me to reapply your old display and give your money back?" I said sure. He storms to the back... comes back seconds later yelling, "I can't find your old display and it's past warranty anyway." These unpleasant interactions sum up what you need to know about how they handle problems. No accountability, no willingness to even discuss it like normal people, just pure defensiveness the moment something goes wrong. And sure, maybe it's "hard to prove" the connection between a bad third-party screen job and battery issues. But the timing of battery deterioration isn't a coincidence. Spend five minutes Googling and you'll see plenty of similar cases. I'm posting this so others don't walk into the same trap: if anything--even slightly--looks off, push back IMMEDIATELY. Because once you walk out, you're on your own. I'm not necessarily saying go to Apple--their pricing can be ridiculous. But places like this are desperate for petty money. It's a gamble. And if something goes wrong, don't expect professionalism, accountability, or even basic respect. Be careful.