Broke my macbook pro screen, Ned was able to replace it on the spot in under 90 minutes! Very…read morefriendly service, gave me the best quote compared to other places like CPR, all around awesome!

Ned really went, as they say, above and beyond to diagnose and repair our MacBook that was…read morebastardized by a rival Mac outlet. He is a great communicator most knowledgeable when it comes to Apple products. I wish I had found this company long before our expert literally destroyed the MacBook. Word to the wise, wherever you are in our Commonwealth, just send your bad apple to Ned and company and save big $$$ in the long run.. Thank You Ned for all your efforts and professionalism! CBC

Valentino has repaired and replaced batteries for us for the past 10 years. He's been reliable and…read morefair every time. But today, he was amazing. I accidentally bought the battery and labor for a phone I didn't actually need. He was so unbothered - just said he'd forward the credit to a service in the future. Thank you so much, Valentino. We'll be back!

Valentino picked up my broken Pixel 6 at my home on Friday evening (phoning on the way to let me…read moreknow that he'd be a few minutes late) and it was ready to pick up with a fixed screen and charging port by Saturday afternoon. Solid repair and great service; I'll happily come to him again the next time that I drop my phone on a rock.

I was helped today by Klodi and the service was awesome! First I walked in thinking I was going to…read morehave to buy a new phone because my phone was pretty torqued up. He looked at it for a minute and said we can fix this. It was a complex job to fix the home button and the screen ribbon, but he was able to get it all working like new. I would recommend this shop to anyone, they are honest, fast, and do good work. Thanks again!

Yesterday, I went to the store to have a look at my IPhone 12. They assessed very quickly that it…read morecould not be fixed due to an extensive water damage. They were honest to suggest to get a new phone or it will bring more and more issues later. They are professional and very friendly. I will definitely go back to get a new phone case and protector.

Brought my iphone in for a new battery. In replacing it, the owner accidentally damaged the screen…read more Sometimes that kind of thing happens, but what distinguishes a business is how they deal with it. The owner took full responsibility, showed me a screenshot of what went wrong, and had replaced the screen when I came to pick it up. I'd go back in a minute.

From the owner: Fix ‘N Repair - Watertown is a newly opened cellphone repair store located at downtown Watertown…read moreoffering cellphone, tablet, laptop as well as game console repairs to all of Watertown and nearby cities such as Belmont, Brighton, Allston, Cambridge, Newton, Arlington and much more

They replied within minutes of my inquiry to replace a completely shattered iPad 8 screen, and gave…read moreme a quote that was about $30 less than I'd received at a couple other local shops. And they come to your home and have a van/truck in which they do the repairs. We scheduled an appointment for the next day, they gave us a one hour window, they arrived within that timeframe, replaced the screen in about 30 minutes, and charged exactly what they said in the quote. Would highly recommend!!

From the owner: We’re the smiling faces who fix what you’ve accidentally broken, right where you are! Whether it’s…read moreyour iPhone, iPad, Laptop, or Macbook, we’ve got you covered with our guarantee. In under an hour, we’ll have your phone looking brand new, all from the comfort of our service car at your location. Need help with your Apple device? We’re here for you, and there’s no extra charge for us to come to you. Our prices are affordable, but it’s our friendly service that keeps customers coming back! From iPhone screen replacements to iPad and Macbook fixes, we serve Boston and nearby areas like Lincoln, Weston, Newton, Belmont and Brookline. Give us a call today for a quick quote!

WOW! I join the chorus of other reviews praising this shop to the skies! Aliya got my completely…read moredead device at 10 am, stayed in touch with me throughout the day as the repair progressed, and had completely recovered what another place had decreed was "unfixable" by 6 pm that same evening. On top of that, she was incredibly kind and funny throughout the process. I will recommend this shop to everyone! The BEST customer service I have encountered in a long, long time!

What an amazing experience I had here. Wonderful service, great prices and fast turnaround. It…read morewill forever be my go to repair place.

I would highly recommend…read more This business was very responsive when asked for a quote through Yelp. I needed a battery replaced on my cell phone. David drove to my location - which made the repair much more convenient. Then, the first battery we tried was defective. (Not his fault.) So, we met again later the same week to try with a different battery. That second battery, so far so good. There's a 3 month warranty on the repair. I greatly appreciated the care and service of i-Go Repairs.

David is an amazing guy. He gave me a fantastic price he met me halfway fixed my husband's iPad…read morewithin a half hour. If you need repairs or work done on an iPad. I highly recommend I-Go Repairs. The best!!

This Turkish guy was like a cell phone superman. He fixed my phone when no one else including the…read morecarrier or a dealer store even Microcenter didn't want to help. Give this guy your business!

They were able to look at my phone immediately and diagnosed the problem quickly…read more I would recommend their service to everyone.

I came in with a SIM card issue, and they were able to solve it in seconds. Great costumer service,…read moreand I really enjoy supporting a local business.

Be extremely careful with this store, especially for screen repairs…read more Things looked fine at first. They told me upfront it would be a third-party display, which I thought was fair. Repair was quick. But when I picked it up, the screen looked "thicker" and slightly raised. That should've been a red flag. I didn't raise the question because I thought third-party display was just not perfectly calibrated. Just a couple days later, the battery started draining way faster. Again, silly of me that I didn't go back right away as I was really busy and could still get by. Then it escalated. The screen is now literally being pushed out by a swollen battery, and the phone shuts down whenever it drops below 50%. It's unusable and frankly unsafe. Yes, it's just past their 30-day warranty (a bit over two months now). But I went back anyways expecting them to be reasonable. Instead, they instantly blamed it on the battery entirely and denied any responsibility. The guy didn't even let me finish explaining the timeline as he kept interrupting, getting hostile, throwing out lines like "you're insulting my intelligence" and "educate yourself," and even threatening to call the police. And here's the best part: at one point he got so worked up he said, "do you want me to reapply your old display and give your money back?" I said sure. He storms to the back... comes back seconds later yelling, "I can't find your old display and it's past warranty anyway." These unpleasant interactions sum up what you need to know about how they handle problems. No accountability, no willingness to even discuss it like normal people, just pure defensiveness the moment something goes wrong. And sure, maybe it's "hard to prove" the connection between a bad third-party screen job and battery issues. But the timing of battery deterioration isn't a coincidence. Spend five minutes Googling and you'll see plenty of similar cases. I'm posting this so others don't walk into the same trap: if anything--even slightly--looks off, push back IMMEDIATELY. Because once you walk out, you're on your own. I'm not necessarily saying go to Apple--their pricing can be ridiculous. But places like this are desperate for petty money. It's a gamble. And if something goes wrong, don't expect professionalism, accountability, or even basic respect. Be careful.

I've used uBreakiFix - Cambridge twice. The first time I walked in with my PS4 because the fan had…read morestarted to get pretty loud. The guy who helped me was really nice, he opened my console up and cleaned it out and the fan was quieter for a while (I'll caveat this with I was playing a 130 GB game for days at a time, so my tending to the fan was proactive). It was a good experience. When, 2 years later, my PS4 fan squeaked, squeaked, then the fan suddenly stopped and the PS4 declared itself too hot and shut down, I called to ask if it was better to bring my console in today or if I should wait until tomorrow and the gentleman assisting me let me know they were pretty swamped but I could drop it off. I appreciate that kind of candor. I got a call only a couple hours later so they actually exceeded my expectations on the timeliness of their diagnostic, and I got two quotes: one for $150 and one for $53 + a $25/month "cancel anytime" Asurion warranty tech insurance thing. I asked if it was actually "cancel anytime" and I trust the employee who told me it was. He also said he looked forward to explaining a few nice perks of the Asurion thingy (that's nice, I don't really care because I'll cancel it ASAP, but that's a cool thing to say). He charged me for it over the phone, which logically makes sense despite my wariness--I paid the $53 repair when I picked up the PS4. The employee also let me know (on a Friday) that the part they needed to order wouldn't ship until Tuesday. Now, here are the downsides of this location that I have experienced: 1) During my visit their printer wasn't working so they said they'd email me the work order, which they haven't (though they've been in touch over the phone). I didn't get a receipt when I picked my console up, either--didn't have to sign anything for a $53 credit card charge. It doesn't inspire confidence when a repair shop's printer is out of order for an entire week, and 2) the guy I spoke with on the phone didn't know how to spell Somerville. Luckily, he tolerated a hearty ribbing for that one. The positives were many, but they were nice and they totally fixed my console. They said they'd played one of the games for 15 minutes to make sure the fan was working, and I was struck with fear that my autosave would be overwritten...it wasn't! That's quality care right there! People are super weird about their phones so maybe the dissatisfied reviews here are warranted in whatever psychic bubbles each reviewer inhabits, but most sound kind of unreasonable to me. From my experiences in retail, some customers are ignorant dicks and others are aggressively ignorant dicks. Especially since the pandemic started, people have just had unreasonable expectations for anyone assisting them in service jobs. Also, hello, heard about the labor shortage? Be patient while the new kids learn the ropes, they say it's a virtue. All in all I've found the guys who have helped me here to be direct, honest, helpful, and frankly quite lovely, so they've gained my trust.

Total scam. They quote you a price for repair, take a deposit, and then later charge a new price…read morethat is 2-3 times the original.