BBQ mediocre, steak ordered well done came out rare, salad right out of a bag, baked potato was good.

Really liked this place the first time I went. Now having other options. Brought my parents here to impress them, and our appetizer came out frozen in the middle. Our food took forever and extremely bland. So sad to see it run down. read more

We had the chance to stop in and eat tonight at Cagle's. it has been twenty years since I have seen John and Lisa and it has only got better with time. Great atmosphere. Great food. Great price. Once you eat here, you will understand why it is rated as one of the best steak houses in Texas. If you stay in Lubbock or have an event in Lubbock and need a dinner plan or banquet, you would be remiss not to call and schedule it at Cagle's. I am forever a patron of this family owned business!!!!! read more

My son decided he wanted to have his graduation dinner at Cagle's; being from out of town we had really no idea what to expect. We arrived around 8:00, and the humongous parking lot was packed. We asked one of the cashiers about how long the wait would.be, and she guessed an hour. Rather than turn around and go back to town we decided to wait it out, since everything in Lubbock was busy for Tech graduation weekend. It was a smart move. From the time we were seated we were well taken care of by our waitress. How she managed to get our eight-person order straight, manage other tables and keep her sanity was beyond me. I ordered a medium ribeye, and I can emphatically state it was the single best steak I've ever eaten. The bread was hot and fresh, and the accompanying sides excellent. The ribeye was so tender it was really a waste of silverware by providing a steak knife, as I could cut it with just a fork. The atmosphere was loud but not annoyingly so. The prices were somewhat higher than I had anticipated, but given the quality of the service and food I certainly didn't feel ripped off. My only regret is I didn't discover this place until my son's graduation from Tech. I don't know when or if I'll ever make it back to Lubbock, but rest assured if I do this will be where I have my first dinner. read more

Everything was DELISH!!!!! Just crumbs left on all of our plates! Steaks were perfection, everyone was so friendly and fast service!! BAHH to anyone who gives this restaurant a standard review...... awesome job Mr. Cagle!!!!! read more

I was not happy with the party room we had requested! I am aware the the party room could fit 25 people we had 1 extra person. But, when sitting the party we could only seat 22. When we talked to the manager, she pulled up 2 small picnic tables that we could use that she recommended we not eat off of? Why suggest these tables then? We ordered salmon with rice pilaf and the salmon tasted old and the rice was cold! We also ordered a salad with oil and vinegar dressing and we received plan distilled vinegar for our dressing!! The waiter was definitely overwhelmed with our party and I do not understand why have 1 attendant serving our group! Bottom line is I spent a large amount of money here and I will not do it again!! read more

The steak here is excellent, one of the best I've ever had. The location of this place is on the ranch where the cows come from, can you say fresh? The owner came by the table and was very friendly. I'm a fan. read more

We ate at Cagle's on Tuesday night for my Husband's birthday. The Steaks were cooked to perfection and sides were great as well. We had great service. The server fell right in with my husband and joked around which made it enjoyable. We will be back. read more

Lean and tender steaks. They don't have mash potatoes, but the baked potatoes are excellent. Try the steak and sampler platter.

Really enjoyed visiting the ranch. Really nice place but I found the ribeye tender but lacking in flavor. It should have blown me away and it didn't. I saw other reviews that mentioned this issue as well. Too bad because the service was excellent. read more

I consider myself an expert on steaks. That being said, my son and I were in Lubbock touring Texas Tech. We looked for local restaurants to eat. I have to say probably the best ribeye I have ever had! Cooked perfectly, great service. I highly recommend this local steakhouse to anyone in the area. read more

If you want a real West Texas steakhouse, look no further than Cagle's. The atmosphere is almost as much fun as the food is to eat. They don't take reservations, but the store and outdoor area make the wait painless (in the rare event there is one). However, the steak is the reason to go there. They are always juicy, tender, and cooked precisely to order. They only serve ribeyes, so if you are one of the people who don't like a fatty steak with a little bit of grisle, look elsewhere. The steaks come with salad, buffet fixins with cornbread, and bread. For less than $50 dollars for two, its also reasonable for a date dinner. The peach cobbler is to die for, but its unlikely there will be any room left. read more

We ate here as a group of about 20. We received the rolls cold, there was literally ice in the rolls.. We heard lots of good things about this place and was really looking forward to eating here. We received our overpriced steaks and they were cold. They were cooked to our order, but they must've been sitting out for awhile before we received them. The fries were super brittle almost as if we were eating potato chips. Overall, this place is super overpriced and was a disappointment. We will not return. read more

Ate here with a large wedding party in a private dining room. The service was friendly, quick, and attentive and the steak and baked potato were the best I've ever had! The steak was tender and seasoned perfectly. I can't believe I've lived in Lubbock 4+ years and never eaten here. Will definitely be back! read more

Bad Services...we had a big group with 3weeks notice. Not sure what happened but we had wrong tickets and cold food

The steak was amazing. The sides and salads, not so much. Our server wasn't very attentive and didn't tell us about the beans that you get and where to get them. He brought us the wrong beer, we told him and nothing was done. Would rank higher if service was up to par and if the staffed dressed more professionally. The place is really cool, it's a bit of a drive but it's cool. read more

So many people rave about this place, but honestly you can get better food from a high school lunch room. If you really want a good steak go to Texas Roadhouse. read more

Had a great time. Steaks after the Texas Tech graduation. BBQ sauce was excellent and the "sides' at the buffet were tasty and plentiful. Had brisket and others in party had steak. All good as was the peach cobbler. read more

we have been there for various special functions but last week we went there on a whim. The steaks were tasty and cooked as ordered. This is not Flemmings or Mortons but not a bad meal. Be careful ordering wine. The first bottle arrived already opened and must have been stored over the oven. read more

We thought this place was neat. It's little ranch setting was cool. The food was decent and cooked fairly well. The only downfall to this place was pricing. It's on the high side for what you get. But all in all its a good place. read more

I just had a horrible experience at Cagle's Steakhouse in Shallowater, Texas. We arrived just after 6pm. The restaurant was just under 1/3 capacity. After ordering at 6:10 pm, the waitress gave us "your food will arrive soon" every 10 minutes At 7pm, she told us some larger parties had caused the food to be late. We arrived much earlier than they had. She then told us a few minutes later that they had priority. She left to locate the manager who we never saw. We left at 7:15 pm after not even receiving our dinner salad. I will not go to this restaurant, again. read more

This is the most overpriced restaurant. The steaks are great, but paying $7 for french fries? Come on, now. Waiters are hit-or-miss, there used to be one named Bo that was a real jerk. Can you believe they had this guy as shift manager? The GM is terrible, too. Awful attitude, not helpful, very demeaning. I know a young lady who worked there, apparently it is terrible to be an employee there, very high employee turnover rate. STAY AWAY! read more

Cornbread was great. Beans were great. Appetizer (jalapeño poppers)was great. Bacon wrapped filet was as good as any steak I've had anywhere, at any price. Ice cream and hot cobbler to top it all off. Oh yeah, the service was perfect also with a unique and comfortable atmosphere. 5 stars from me. read more

This restaurant did not live up to the atmosphere. The waitress did not seem to care about her job. The beans were not cooked through and were hard & they had little flavor. I ordered a side salad and it was over priced for what I got - some not so fresh lettuce with one onion ring on it, a piece of hard carrot, two small cherry tomatoes and that was it. The steaks were nothing to brag home about. There were three of us and we were all disappointed. We will not go back. read more

We arrived and we waited for over an hour on getting our food. Our waitress looked too confused and didn't know what she was doing. Owner was oblivious to our plight. We were finally told by the waitress that others had priority and couldn't give a time. Guess according to the owner, you have to wait 2 hours to be given priority. And the place was only half full read more

Favorite steakhouse in Lubbock. Never a bad meal! Perfectly seasoned meat, amazing fresh cut French fries, and amazing service. Atmosphere is awesome! We've eaten here many times and always a great experience. read more

My folks were visiting last year and we took them here - they loved it, even though it was pricey and a bit cheesy. They came back recently and we went again. Unfortunately, we were all disappointed. Quality has declined while prices have gone up. The steaks seemed smaller, with more gristle, and the prices have increased! I'm sorry, but that gristly ribeye was not a $21 piece of meat. And 10 dollar margaritas? Give me a break! And they are not that good. We won't be going back here anymore. read more

I usually look forward to going to Cagle's when we visit Lubbock. Our last two visits (July 2016 and just yesterday, January 6) left us somewhat disappointed. Both times our steaks were barely warm and the broccoli was cold. The bread was hard as was the corn bread. Last night the plates the steaks were served on were absolutely frigid. Probably why our steaks were barely warm. The salads were not fresh either. Service was very good though. For the price we paid I wouldn't think we would have these issues. I thought they just had a bad night in July, but since the same thing occurred yesterday there obviously must be a problem. Will need to find another steakhouse while we are in Lubbock. read more

I was in Lubbock for a pump class, and the pump people took the whole lot of us to Cagle's for dinner. They had a room in the back reserved for us, with walls painted to make us feel like we were being attacked by Native Americans in the Old West while we ate. Pretty nice painting. Anyway, they kept the beer flowing and did a good job getting orders from about forty people. The ribeye steak was good, and the fries were really good. All the rest of the trimmings were pretty good too. There's a "salad bar" type deal where you can load up on corn bread and what not. No complaints about the food. The wait staff did a wonderful job. I think the prices were a little high, but not completely out of line. And they have a pretty neat setup there. When you pull in it's like driving into an 1800's one horse town. They have a gift shop with some nice souvenirs. Some locals rave about the steak. It's worth a try, at least once. read more

I love this place. It's a must stop anytime in Lubbock. It's a true family,West Texas business that takes great pride in the food and service they provide. I always get a ribeye John Cagle and his wife are good people. I live in Denver and he always remembers me when I eat at Cagles. He always tells me that he appreciates me coming all the way from Denver to eat. During football weekends the wait can be a bit longer. Not too worry though they usually have a band playing at the building across from the restaurant with cold beer and a friendly staff. This place is classic West Texas, it doesn't get much better than a steak, pinto beans, corn bread and Red Raider football. read more

Cagle Steaks is a sad place. Bad steak, cold in the center. Salads are far from fresh. My waitress was one of the rudest encounters I have ever had. To say it quite simple, I would've rather stayed home and licked my dog's anus. It would've tasted better and I would've saved $100... read more

I took family that came from Ohio to Cagle's this evening. I was so disappointed. The wait staff had good service until we made a comment about the food. There was no apology, let me tell the manager, no trying to correct it, nothing. The food, well that was the most disappointing part of our experience. The crispy chicken salad, it was BAD processed chicken. The greens were delicious. The chicken fingers, my children would not eat them. The brisket sandwich was so dry it was not worth eating. The ribeye steak tasted good but was so stringy it was hard to eat. We will NOT go back. read more

My mother and I were in Lubbock to visit my daughter who is at Tech. I googled best places to eat on the internet and Cagle's appeared. Being from rural Oklahoma, the western themed buildings weren't that impressive. Once inside we were seated quickly and our waiter answered our many questions politely. We all ordered the Ribeye Steak salad and the sampler appetizer. We were brought warm bread with butter that was very good. The appetizer was the usual fried snacks. Our salads were large and topped with a whole ribeye steak cut into slices. The salad was mostly lettuce, but the ribeye was great. It was tender, juicy, and was seasoned perfectly. We were even inspired to be "tourists". We went over to the General Store and purchased some of the Good Character Steak Seasoning to take home. My husband grills excellent steaks and I won't have a problem taking him there on our next trip to Lubbock. read more

Steaks are ok. Corn bread and bean bar are good. Not a fan of the fake western town thing. I wouldn't drive all the way out there for meal again. I guess kids would like it. read more

My go to place for a fabulous ribeye steak while I am in Lubbock. Been in twice. First time with colleagues from work had the works was great. Second time with my wife. She loved her perfectly cooked medium rare ribeye. Met the owner in the parking lot on the way out, a real gentleman! I'll be back... read more

Good steak, friendly service. Great place to bring the kids.

More of a tourist attraction than a restaurant. Service wasn't bad bad the food did not live up to the atmosphere or the prices. Our steaks were really overcooked. I ordered mine rare and it was medium-well with too much char. There are lots of other steakhouses in Lubbock where you don't have to drive as far or spend as much and you can get better food. Try Cattle Baron or Double Nickel. read more

Nice place, but...THE STEAKS ARE NOT WHAT THEY USE TO BE. A 3/4 inch IS NOT a 3/4 inch. And a 1 inch IS NOT a 1 inch steak. We had been long time patrons, eating there 1-2 times a month of 4-6 ppl. Over the past 2 yrs, the steaks have become MUCH thinner but yet the price continues to increase. So disappointing, as this use to be a place we loved. We gave it another shot tonight, and once again, very disappointing :( Agree with another reviewer, Mr Cagle is very rude. THERE IS NO LONGER A BUFFET for ppl reading older reviews. Have noticed the last few times of eating there over past 2 yrs the business is VERY slow. Not what it used to be on a Friday night which was always a 1 hr wait. Miss the Cagles from 5 yrs ago! read more

We have had steaks here before and they are good not great especially for the price you pay. this last visit will be my last visit had ribeye burger. It was dry and tasteless cold fries not even steak fries.You would think you get steak fries at a steak house that charges $12 for burger with no pickles and no tomatoes. The worst was the service server never gave us his name nor did he ever ask is everything ok. Great server will say hello and his or her name and tell you I am here to make you dinner a good one. Well our server got us our food 55 minutes after we ordered mind you just 2 burgers we waited 55 minutes for and was charged $1 for cold chilis. All together my bill was $30 dollars for 2 dry burgers and 2 cold fries with 1 water and 1 tea what a joke. Nobody said by or comeback to see us. Don't worry we wont be back thank you, Also bread was cold and hard maybe it was just old and we got there when they opened. read more

I attended a family reunion that was held there. Usually we had barbecue which was never very good, so the family in charge this year had steaks. I had heard a lot about the steaks so I was excited. However, bar none, it was the worst steak I ever tried to eat in my life. I broke 2 plastic knives trying to cut it. It was so tough that you couldn't chew it. My wife got the chicken because she is not a big steak eater (except the filet mignon's I cook for her at home), took one bite and threw it in the trash. The sides were green beans and a roll. I would hate to think what a baked potato would be like, but that is a different story. Anyway, we were very dissappointed and will never eat their again. Also, without asking I went to the small bar and asked for a Coors Light. It was warm and they said they were all the same. They had already opened it and then told me it was $5!! Long time I had a warm beer...much less for $5 read more