Bret Haines is the man! He originally installed both our Dish and our Hughes Net Services 10 years…read moreago. We recently contacted him to install our Starlink system. Even though he is not a representative for Starlink, he installed our system and took us through everything we needed to have instantly faster Internet. Bret is knowledgable, experienced, and professional to the nth degree. As far as we are concerned he is the go to guy for all things satellite related. Five stars for Bret Haines.

Bret Haines, owner of Sierra Satellite, installed star link for us today. He is very professional,…read morecourteous and friendly. He stayed with us until he checked the connection on all of our devices cleaned up after himsel and asked if he could help with anything else. He even set up the app on my phone for me. I would highly recommend him to anyone who needs help with satellite service.

~Throwback Thursday Review back to the 2012 - 2013 era ~…read more When I lived in the Citrus Heights area, they rolled out IPTV along the Auburn Blvd Corridor around 2012 - 2013 , it was one of the best experiences ever. I had no drop outs or lapse in TV services whatsoever. The only thing that drove me batty at the time was when the set top boxes would shut off after a certain amount of hours of inactivity. But they had channels on their service that other provides did not. FYI- At the time, they were Surewest before the name Consolidated and before it was Roseville Telephone company. Comcast previously was the only TV provider at the time that offered high speed internet except in the case of Surewest which had DSL at the time. It was great to switch then in the area. Enjoyed the service for many months before I moved. Wonder if the staff from the old Surewest are still with the company in Roseville? I cannot speak for today but There was a good thing happening back in the day and hopefully it continues.

It's crazy to me that this company even exists. I called looking to install a landline in my dad's…read morememory care apartment. It's the only option for this building in Roseville. Well at least for a regular landline but now I'll be getting a straight talk smart box or a community phone instead. I have called several times over the past 4 months and I always get the same run around. "We have to build that location in our system first" was what they told me at first. Then they told ME to call back in a couple days. I've dealt with bad customer service before but if a company is telling you to call back to check if they can help you, the customer service is non-existent. I called back when they told me to and it still wasn't done. I called again a couple weeks later and still no. Then I called back again a month later and I thought I was actually getting help from a guy named Scott. He apologized and it shouldn't take long and what they told me before was wrong and it's going to get done now. He put in a ticket and gave me a job number and told me he would call me back the next day! But no. No call back, and so I called again today. The person on the phone just kept I interrupting me with THE WRONG address because she didnt want to wait. She kept asking for my account number throughout the call and I told her I don't have an account! Thats why I'm calling! She was asking me like I had one but I didn't want to tell her. If I had an account I would give you the number, trust me. I offered the job number but she said she didn't need it. She then said the same thing I heard before it's not available in their system yet. Then she asked me for a nearby address? I just told her the address to the building why tf doesn't she Google it? Oh that's right there's no actual customer service here. After I could tell I was getting no where I politely explained that this company is ridiculous, and I won't be calling back. The worst part? It's not my frustration, it's not that this company continues to exist even though I'm not quite sure what their purpose is. The worst part is I can't communicate with my dad, who lives in memory care and can't remember how to charge his cellphone. This company's lack of service is preventing me from communicating with my loved one. So it's between the talk box or community phone right now. Consolidated communications? I'm not sure what they consolidated but they aren't capable of helping me communicate which, I don't know seems like should be a priority for a communication company. But don't worry Fidium Fiber, I know you're the owner now.

Tou L. Ly was amazing! Finally, frontier ran new underground fiber for us out here off Grantline rd…read morean we are super stoked. Before fiber we had 9 mbps now we have 900 download speed an 700 upload speed (May have those switched) but Tou had to dig to the underground box where the boar operators installed the fiber an he pulled new fiber through our conduit (thank the lord we had existing conduit) he installed our new modem an got us set up! It was a hot day an he made it happen! We've had a lot of frontier guys out here but Tou was the best! Top notch service an made sure we were up an running on multiple devices. Can't say this enough, Thank you Tou!!!!

They take DAYS to repair an issue! Then give you the run around when trying to get in contact with…read morea supervisor. Then I was cut off after she told me to wait for her to find me a reference number. Which I never got! I was furious. Her name is Glaiza and the employee was Joey.

This is the worst Internet provider ever the AI customer support is terrible. The only thing I can…read moresay is that all of the technicians are very polite and try their best but the rest of it is straight up garbage. buyer beware do not attempt to waste your money on this service.

The worst company with the worst ethical business practice. Had a service for over three years with…read morethem, never missed a bill and after stopping service with them, they fabricated a 150$ bill and then sent it to the collections. Save your time and money and don't do business with these a...... 0 stars

Scott provided a wealth of information to take care of our antenna issue. He provided the part…read morenumbers needed to get us back up.

I needed someone to install a Starlink internet antenna for me. Scott did a fantastic job mounting…read morethe antenna and running the wire through my attic into the closet where the router connection is made. He is methodical and thorough in his approach to the project. I am extremely satisfied with his service and his fee. As difficult as it is to find someone to install Starlink, do not hesitate to use Scott!

Jared saved our lives and careers. We had no internet for 2 mos. It quit working, and we tried 5…read moredifferent companies in that time span. Jared figured out a solution, and we are a month in with a pretty decent connection. Highly recommended if you're in a difficult to service area.

I love Jared, i am so glad i found his company. When i was shopping around for internet service,…read morehe was the only one that came out to my property the same day i called. He was patient and very knowledgeable, let me know what would work and left me with options to chose from. Whenever i have a problem since i am new in the area, he comes out to check and make suggestions as far as internet service. And at no extra charge. If you are looking for reliable internet service, check out gold County satellite.

My mom purchased a refrigerator and it was a very easy experience. We went to other places and…read moreshopped around and found Filco to be the most reasonable. Not only was it easy but the customer service was great. Dan was helping us. He was very knowledgeable, patient and pleasant to work with. She said the installation was very good. With it being a built it, it took time to remove the old refrigerator and install a new one. She said they were very careful, respectful and showed her how things worked. We highly recommend Filco and especially Dan.

Danny was of tremendous help in getting us a new refrigerator at an incredible price. Our old…read morefridge went out over a weekend and all food spoiled - searched for a reliable fridge and this company delivered! We've had the fridge for 2 years now and zero issues. We even went back for an oven and microwave. Thank you Filco!