Alexandr and his team are an extremely professional crew. They performed excellent work for me…read moreinstalling and setting up my Eufy cameras. Alexsandr understood my concerns about there being a mix of aesthetics and practicality and took the steps to hide the wire in the wall though it was significantly more challenging. He was also able to provide consultation about his recommended placement and viewing angle. The end result? We didn't have to punch through areas of my wall that are easily seen from inside nor outside my house. He gave me a fair quote and kept to it- and I paid extra when I saw his extra dedication and time that he spent on my project. When he saw me work on replacing light switch and my video doorbell, he helped me as well to get things right! Many people try to take advantage of you. Alexandr still knows how to create a trustworthy business and I also commend his team that joins him.

I worked with Alex who was super helpful and knowledgeable and worked with my budget. He sent…read moreDaniel to install our wired camera system I bought at Costco. Daniel was no other word but outstanding, friendly, always determined to do the highest quality work no matter how difficult...simply put he has an extremely high work ethic..no shortcuts with Daniel. Look....if you need a service such as Covered connections offers don't waste your time with the others THESE GUYS ARE THE BEST! I HIGHLY recommend them to any one. I will not only be using them again in the future but also recommending them to everyone! Thanks Alex & Daniel.

I don't know much about the company but what I do know is that one of the vehicles w the business…read morename and number was caught on camera speeding and hit and killed my pet. Did not slow down did not even stop to see if he was still alive. So for that 1 Star. U should really check ur employees out and their driving records. Caught on 3 cameras.

John helped me get setup with an alarm system for my home. The first phone call was very different…read morethan the other experiences I had with some alarm companies. Instead of trying to give a sales pitch, John asked my main reasons for wanting an alarm and educated me on the different type of systems, how most break-ins occur and how the monitoring system works. John came by my house, checked out the layout, window and door openings and discussed in further detail about the different type of systems and monitoring packages. At no time, did I feel like he was trying to "hard sell" me on any of the products. He laid out the different monitoring options and companies and helped me make an informed decision. He didn't pester me or nag me for a sale. His tech, Eduardo, came out the following week and installed my system. He was also very friendly and knowledgeable about the system. All in all, I had a great experience with West One Security. John actually followed up a few weeks later to see how everything was going. Great guy that isn't pushy and knows his stuff.

VPS has been amazing in helping with our home alarm and automation needs. They are fairly priced,…read morevery familiar with the latest technology and most importantly they offer AMAZING customer service. Anyone looking for alarms, cameras and home automation in Northern California should give them a call.

I have been very impressed with VPS. I used them for security cameras at my house. The installation…read morewas very clean, and the quality of the equipment was really good. I have a 4 camera set up currently, but plan to add a few more cameras because of how effective they have been. One of my cameras is mounted to the front of my garage overlooking my driveway, and it has captured 2 crimes so far on it. A few of my neighbors have taken my advice, and they used VPS for both cameras and alarm. In addition to my neighbors, I have family members that have used VPS for their business, and they too are very happy. Give them a call, I think you will be very happy you did.

This is a follow-up to my earlier review noting how responsive Brian was to my request for a quote…read moreto replace my 8 existing SDI video surveillance cameras with new HD-TVI cameras. Yesterday afternoon Brian performed the work and I could not be happier with the outcome. The camera replacements were not as straight forward as I had described. I had used silicon sealant around the base plates of my existing cameras which made their removal a bit tougher. The new cameras, although more technically advanced, were a lesser build quality then the existing cameras which added a bit of effort to their installation as well as their having shorter connect cable lengths. And, to top things off, the ambient temperature at my home hit 114 degrees during the installation. Brian made no complaints about the work or its taking longer than either of us anticipated but even offered to help me with some connection problems I was having with my new DVR as well as offering to assist me with a problem I was having with the system's app. I was not about to add any more work to his visit. And, Brian is simply really a nice guy. Hire him, you can't go wrong!

Brian and his team are extremely professional and reliable. They were on time, if not early, go…read moreevery appointment and kept us well informed of everything along the way. Highly recommend.

I have sent emails and left messages about my account since September 2024. I have not heard back…read morefrom anyone. I want to cancel my services!!!!! Unfortunately, I have auto withdraw through the bank so I keep getting charge monthlyu. All messages left on their answering services never gets a call back, this has happened in 2023 as well. Getting fustrated. Account Number: V48336

I was looking for a home security system and went through yelp. I had a few people respond and give…read moreme offers to give quotes. I went through other companies like ADT as well. Bright Home Services provides INSTALLATION and set-up of your alarm system. What I liked about their service was that if you purchased your system as a whole upfront (the hardware), you remained on a month to month basis. If you decided you wanted to stop service, you could. This was not the case with other companies. They wanted you to complete your contract or pay 70% of your contract term--which I found a bit odd. Many co-workers and friends also told me that they ended up getting ring, or other self-install set-ups. I am not particularly that tech savvy. Ultimately I think the hardware, can end up being the same price roughly. However, bright home services not only brings the hardware and they install it for you. Then you can keep the hardware. They did work all over my house, were very pleasant, accommodated my work times and when I could be home, installing even later into the evening. When I had a last minute add on, they even came another day and worked through some of the bugs to get it set-up. If I had done myself, I would have just lost my patience and gave up. I am really grateful for their fast, kind service. Look forward to continued service. Also their company offers other higher end smart home functions, as well as solar panels. Pretty cool.

Mike with El Dorado alarm has now done about 4 jobs for us at our home in Folsom, totaling around…read more$12,000 worth of work. He has always been exceptionally thorough in both his work and his explanation of services. We have been %100 satisfied. On our last job, we called Mike for a blown head unit stereo receiver that powered essentially all of the television and audio in our home. He offered an appointment the next day to do the work. When he showed up, he assessed our AV situation, disconnected the receiver and opened the box for the new $1000 unit we had agreed upon to replace it. Shortly after that Mike discovered that there was a surge protector in place that neither of us was aware of. He reset it and most of the AV system came back on line. At this point Mike could have VERY easily moved forward with his work never telling me that the fix was as simple as a reset on the surge protector. The "blown" head unit was presumably still entirely healthy. Instead he called his supplier who gave him assurances that the new unit he had already unboxed could "possibly " be resold despite breaking all of its manufacturer seals and he informed me of his diagnosis. In the end I decided to upgrade to the new unit anyway, replacing a 12 year old piece of equipment, but I was really impressed with the business ethics that Mike displayed. It is often easier to do the more profitable and quicker thing for a client/customer/patient/etc., but taking the time and potential financial hit to do the RIGHT thing will earn my business again in the future.

Professional and quick. High quality cameras, high quality installers. Highly recommended. They…read morehelped us determine the best camera placement and did an exceptional job installing the cameras leaving us feeling like we have complete coverage with exceptional video quality day or night.

First time home buyer who needed peace of mind when at home and when away from home. Was referred…read moreto Leo by someone who has had experience with him and his team's work. Leo and his team were professional, knowledgable and personable. Was able to get a quote, and installation of a security system within no time. Prices were reasonable/affordable, and installation was efficient, yet thorough, to ensure we felt safe and understood how to work the system. Any and all questions I had were answered. If anyone is looking for peace of mind for their home or business, I would highly suggest these guys.

So we contacted Security pro group and Leo showed up within 48hts, he was very professional and…read morevery detailed. He offered us a few options that was well suited for our home and budget. We got the wireless system that we can control from anywhere. Now I feel safe and comfortable in my new home. Thank you Leo and the team. I appreciate your prompt response to my situation.

I just had my home equipped with security cameras/home network, and I can't explain how pleased I…read moream with the work done by Smarter Systems. The job was done in a timely manner and left nothing behind as if he was never here. If you're looking to upgrade your home, I strongly suggest giving Smarter Systems a call!