Above and beyond -- highly recommend…read more Josh promised they'd find a way to get my TV rehung and fully working again, and he absolutely delivered. I had been without a working TV for quite awhile, and Samsung was scheduled to come mid-afternoon today. I was really hoping to be able to watch the 49ers game at 5:00 PM. Josh dispatched Eric and his helper (his delightful and very capable spouse), and they stayed until after 6:30 PM on a Saturday night making sure everything was perfect. They didn't just mount the TV -- they handled all the moving parts: getting the Samsung and Xfinity remotes working correctly, restoring soundbar volume control, troubleshooting connection issues, and reconnecting my Apple TV. Eric's communication was excellent throughout the day and the whole experience was beyond my expectations. Afterward, I looked at their website and realized how many different services they offer -- and that's their edge. You're not hiring "two guys who can hang a TV." You're hiring people who actually know how to make the entire system work together. Before you go with the cheapest estimate, consider everything beyond just hanging it on the wall. This team is worth it. These are the people I'll call every time.

Josh was fantastic. Gave a very reasonable quote, got the ethernet job done quickly, and made it…read morelook really clean. I was worried about how it would look visibly and he and his team put in great work to make it hidden. I highly recommend and will definitely reach out when I need any more work done.

We needed an update with our ethernet installation. Elijah did a wonderful job in setting up more…read morespace so that we can have better airflow, as well as helping us update our switch. We would definitely love to do business with him again and we strongly recommend his service. Thanks again, Elijah!

I had an amazing experience! I honestly had no clue what I was doing, but he was so patient,…read moreaccommodating, and knowledgeable throughout the entire process. He took the time to explain everything step by step and made sure I felt comfortable and confident with each decision. You can tell he truly cares about helping people and knows his stuff. Would hire again.

Watchdog installed my Lorex cameras for my home. Alan and his team were puntual, professional and…read morecleanup was thorough.

Unfortunately, less than a year after installation, one of our main cameras became disconnected…read more After troubleshooting and inspecting everything ourselves, we discovered the wire was being damaged every time the garage door opened and closed. I reached out to Allen for assistance, and getting any response or action taken has been extremely frustrating. It took 10 days just for him to come look at the issue. He then decided the entire camera needed to be replaced. After waiting weeks for the replacement, he installed the new camera using the same damaged wiring and the camera still does not work. Since then, I've reached out multiple times trying to get this resolved properly, but I've either been ignored or told that he has "bigger projects" to handle. I repeatedly asked to simply be added to the schedule so the issue could finally be fixed, but there has been no accountability or follow through. Very disappointing experience, especially considering this issue appears to stem from improper installation in the first place.

Michael D. has been my security consultant & installer for…read moreover 3 years He's AWESOME! He's verv reliable extremely detail oriented. When he installs what I need, he tests things to be sure everything is in working order, that I know now to use the panel & app. I know I'm safe after Michael D. audits my security system. I highly recommend Shield Security Solutions.

We wanted a good security system and did the research and there was really only one choice for us,…read moreMichael Douglas at Shield Security! I honestly do not think I ever worked with a more honest, friendly, knowledgeable, expert, for any project I have ever done. Michael was as good or better than expected. Being that our company CelebriDucks is the leader in our industry and we deal with celebrities, Fortune 500 companies, etc., we are only going to work with the best. Save yourself time in researching pricing and expertise, you will find no-one better. And did I mention, he is a total joy to work with!

Darren came out and ran a number of CAT6 cables all around my home while doing a super neat and…read moreclean job with some very difficult to reach areas. Prices were very reasonable. I'll be having him do all of my IP cam wiring as well.

Great attention to detail, quick completion. Very happy with the end result...........read more

I called Dmitrii and he called my back and I explained to him what was going on with my two…read moresecurity cameras. He came out yesterday and fixed both cameras that were not installed properly. I am so happy to find an honest and caring person that will listen to what was going on. He made sure everyone of the cameras were running correctly before leaving and said to call if any problems come up with them. I would definitely recommend him for any work you need done. Thanks again Dmitrii

Dmitrii was amazing! He set up our new floodlight camera and even helped out my parents set it up…read moreon their phones. He was very kind and very patient. Great work and great customer service. Definitely recommend!!!

Bay Alarm installation and product review…read more Last month I replaced my old security system and monitoring company. I replaced it with a security system from Bay Alarm Company. I waited for a month before writing this review because I wanted to use the system and all of it's feature, which I have done. Below is my assessment. Sales staff and Installation staff: 1. The information provided by the sales representative was easy to follow and accurate. The sales rep was friendly, knowledgeable and very professional. Kudos to Tony Basurto, the sales rep and Nina Johnson, the field rep in charge of scheduling, for making my transition from the old system to the new one seamless and easy. 2. The contract is standard. Be sure to read it particularly the warranty, service, and payment language. I was ok with the contract language overall. The company requires autopay which means that they automatically bill your account on a monthly, quarterly, or annual basis. You choose which cycle you prefer. Also, monitoring service is billed in advance and it is much pricier than other monitoring services. Similar to other monitoring services you are locked in the contract for a select number of years. 3. The installation process was somewhat lengthy, but for a good reason. The installation team wanted to make sure that the newly installed system worked properly. Going from one system to another is not an easy job, but the team that came out did an outstanding job. There were a few hiccups that they easily resolved. Kudos to the installation team (Ricky and IT guy) for their patience with us and doing a thorough job. 4. We received a follow-up phone call from the supervisor(Seth) that we missed. Seth left a message for us to call him if we had questions about the system, or needed additional help. That was a very nice touch from the company. Security System: 1. The new system is quite easy to use and though limited, I like the features that are available. In terms of security and peace of mind that it offers, I have no complaints. I do have a few observations having used the system for a month. Those, I will discuss with the company. I do not think that it is appropriate to note them here. 2. The documentation for the system needs to be updated. I was disappointed that it did not directly correspond with the system. Some options that I tried to use or access based on the documentation did not work out as outlined in the documentation. 3. The system interface is basic. I guess that translate into easy to use. The system works great and does what it is intended to do. However, I personally think that a security system's interface can be more aesthetic, functional, and still be easy to use. I have to confess that I want it all; functionality, ease of use, whistles and bells, and visually pleasing interface. I have seen systems that meet this standard, but I did not care for the service ethics of those companies. I must also confess that the service ethics of a company trumps whistles and bells for me. And, so far Bay Alarm company's service ethics have been stellar. Billing: 1. I received the first monitoring bill last month. I had a problem that was immediately remedied. In Bay Alarms's defense, the problem was me. However, Bay Alarm resolved the issue. I would highly recommend going with this company if you need a new security system, or you plan to change your existing system. Just note that the monitoring service is higher than other companies. And, you must be clear on your expectation and realistic about what the company can provide.

We have a Bay Alarm system that was installed by the previous owners. We purchased the home 7 years…read moreago. We had our windows replaced and the installers saved the alarm sensors and pulled the wires through the window frames. Bay Alarm wanted over $1,000 to reconnect the sensors. I told them over and over this was not a new install and the wires are already pulled through, they offered me 1/2 off to sign a year long contract. After the installation, several of our hard wired windows were switched to wireless sensors because the "wires were too short". When the technicians left, we couldn't arm the system due to a fault in the garage door. I called Bay Alarm and had to wait another week for someone else to come out and repair that issue, I asked that technician why some hardwired sensors were switched to wireless and he didn't think the wires were too short. A couple weeks ago I received a text there was a problem with our radio signal on our alarm system. I called, as the text instructed me to, and they quoted me $150 to come fix the issue with their equipment which I pay a monthly fee to use. Ridiculous. I asked to speak to a manager, who walked me through how to run a test and it was working again so the service call was avoided, for now. I got a survey asking about my experience and the branch manager (Zachary) emailed me to set up a time to talk. I replied, that was a week ago-no call or reply. If Bay Alarm wasn't already installed in our home we wouldn't use their service.

Vince was excellent. He mounted 2 TVs and was detail oriented, efficient, and careful. He did a…read moregreat job with cable organization as well. I thought his prices were fair and competitive. He also conducted himself professionally. I never got the sense he was trying to upsell unnecessary work. In fact, he provided reasonable options (e.g., buy cables and TV mounts from him, or he could install equipment I brought myself). Prices for his own equipment and cables were good. Going forward, I'll hire him again for more Ethernet networking and security camera installation work. I recommend him! Update 2025-12: I had Vince return for ethernet fixing and security camera installation and he did a phenomenal job. We discussed the different locations for the camera to determine their trade-offs. The whole time, I felt like he was prioritizing what would work for me rather than what was optimal for him. He was professional, friendly, flexible, and patient with great attention to detail. He did an amazing job installing the camera. Will definitely work with him in the future. I recommend him without reservation. He will be our go to for ethernet, TV mounting, home audio, and home security installation.

Vince installed Starlink on our house today and did an amazing job. He placed it right where we…read morewanted and fished the line through an abandoned telephone hole so no new holes in the house. He aligned it perfectly, connected it to the router and answered all of our questions, all for a reasonable cost. If you are looking to get a Starlink dish Vince is the guy to call.

I hired their team for a 6-camera install around the outside of my house. I went over the details…read morewith Mike, the owner, on the phone and he sent his guys out on the next available appointment. Mike said his guys knew their stuff through their experience with all sorts of installs, but I think he should have also advertised their level of effort. I went over the plan with the guys assigned to the job - Matt and Robert. They helped me tweak it in line with their professional opinion, the reality of the install, and how hide the ethernet runs. To my surprised, they offered to and spent the extra time to create runs inside a smaller attic to mount two of the cameras to leave no visible wiring to the device. Check the pictures for a few of the installs. I've given the cameras a few days to soak test against high load and moderately toasty temperatures outside (Lower conductivity and high data traffic to challenge the install.). So far it has worked pretty darn good on the first go. Beyond the install, Mike and the team respected my decision to acquire and manage my own cameras, poe switches, and VMS. They didn't attempt at all to make any sales pitches but did offer to help me acquire cameras if I needed their assistance to do so. I appreciate all of this because I know doing this kind of work for a residential building doesn't provide the best returns for a business and many have stopped offering wired camera install services - including the low voltage installers for my home! On top of that, they do this at a very reasonable price.

Mike is the man! The Camera Guys installed our system a few years back...and I have been super…read morehappy. But a company show there true colors when there is a problem. Long story short, I was having a problem and I called in. Mike took his time and fixed my problem over the phone. Problem fixed! So glad we went with this company because they care about getting it right! Appreciate you guys...thank you!

We have a whole house security/alarm system installed 15 years ago. The entire team, including the…read moreservice manager then Mr. Mike Dudich was quite professional in addition to being technically proficient. Over the years, we have very few technical problems with the system. Recently, we had a small technical problem and service call appointment was set up rather fast. The current service manager Justin himself came and resolved the problem within minutes. Justin is just wonderful. We would recommend Foothill Alarm Systems without reservations.

I have been using Foothill Alarm for over 20 yrs on multiple properties. Technician Justin has…read morealways been my technician, and he has always taken good care of us.