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    Sierra Satellite

    5.0 (23 reviews)
    Closed • 10:00 am - 4:00 pm
    Updated 2 months ago

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    5 months ago

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    Bret H.

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    9 months ago

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    4 months ago

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    5 months ago

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    11 months ago

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    6 years ago

    Brett is a man of integrity, with excellent knowledge and problem solving skills. I heartily recommend Sierra Satellite for all things TV.

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    13 years ago

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    Ask the Community - Sierra Satellite

    Hello, Can you help us with the installation of a Starlink antenna?

    Yes, Sierra Satellite provides professional Starlink installation throughout Sonora and the Mother Lode area. Standard installations generally start at $350, depending on roof access, mounting, cable routing, tree blockage, travel, and overall… 

    Don’t See Your Question? Ask Away!

    Review Highlights - Sierra Satellite

    “We called Bret and once again he was very responsive, and we scheduled an install on a holiday weekend.”

    Mentioned in 15 reviews

    Read more highlights

    Conifer Communications

    Conifer Communications

    (57 reviews)

    I don't write a review until I have had dealing with a company for a while. Well Conifer is top of…read morethe line in my book. I live in a remote location, their installers went out of their way to find a location on my property where they could connect with one of their towers. Since then they have been fantastic if I had any issues. I upload hundreds of high resolution pictures to our cooperate office a couple times a week, they have always got my uploads through, previous company couldn't handle it. The times I have needed to talk with the staff I sensed they truly wanted to help me out, I needed increased upload speed and they supplied it, yes it cost more, but that is the cost of doing business. So keep up the excellent work folks.

    Used to be a great company. Over the last 2 years their…read morecustomer service,communication, and integrity has went down hill. They show up unannounced with no communication to your home and will force their way in through your electronic gate and state false claims. They have no integrity anymore. I spoke with a few friends who have them and one said she didnt know what was happening , as someone was on her roof, it was Conifer Communications. They also insist on putting that ugly dish on your roof. Stay away from them! The Value ??? The internet has been horrible for a while and when I spoke to Chelsea, she told us we were just going to have to deal with it, per Jim the tech. There are so many other options out here now. Talk to your neighbors, so many have gotten away from Conifer. For a Communication company they sure dont know how to let their customers what is going on. They have a sense of entitlement about them. Stay away, they will just cause you extra stress you dont need !!!

    Frontier Internet

    Frontier Internet

    (24 reviews)

    Tou L. Ly was amazing! Finally, frontier ran new underground fiber for us out here off Grantline rd…read morean we are super stoked. Before fiber we had 9 mbps now we have 900 download speed an 700 upload speed (May have those switched) but Tou had to dig to the underground box where the boar operators installed the fiber an he pulled new fiber through our conduit (thank the lord we had existing conduit) he installed our new modem an got us set up! It was a hot day an he made it happen! We've had a lot of frontier guys out here but Tou was the best! Top notch service an made sure we were up an running on multiple devices. Can't say this enough, Thank you Tou!!!!

    I haven't even gotten to installation and already want out!!…read more 1. The reps that knock on your door to convert you are pushy AF. Young, rude and pushy. 2. We finally agreed and got scheduled for a tech to come install. 3. Between 1pm and 5pm they said. We Waited all day and the tech never showed up. We called customer service. Customer service said the tech attempted 3 times and nobody answered door. (My anxious ass was home all day with my door open with screen door. 0 knocks. ) He put us on hold and said he would find a tech to come out. Never returned from hold and phone just hangs up. We waited for a return call. None. 4. 30 mins later we called customer service again to ask to cancel, at this point. She refused to accept and kept trying to keep us on, mini threats of "I'll notify my supervisor ".... We said we just want to cancel (like 15 times). After 15 mins of back and forth she offers a $50 discount . We refused and firm we want to cancel. She finally put us on Hold , came back and said ok supervisor approved your cancellation. What a headache company.

    Verizon

    Verizon

    (34 reviews)

    $$

    Terrible customer service and non-competitive pricing. I plan to leave them after being their…read morecustomer for 25+ years.

    I came into the Sonora store because my phone was having an intermittent issue. I explained that…read morethe problem comes and goes. The two employees working told me that unless they could replicate the issue right there in the store, they couldn't help. They suggested I go home, get my Apple charger and Apple earphones, and bring everything back to demonstrate the problem. When I asked whether they didn't believe me, the young man repeated, "If we can't replicate the issue, we can't help you." Since I pay for full insurance on the device, I expected some troubleshooting or at least guidance, but there was none. Later that afternoon, I called Verizon's customer service line and explained the situation again. I was transferred several times and had to repeat the issue with each person until I reached Verizon technical support. They identified the problem immediately and told me it would get worse, saying, "It just happens sometimes." They approved a replacement on the spot. Even with full insurance, the replacement cost $90, and when UPS delivered the device there was another $33 charge. I also learned that the insurance isn't handled by Verizon at all--it's Asurion--so you have to file a claim directly with them. I had hoped the in-store experience was an isolated situation, but after reading the reviews, it's clear it isn't. I'm sharing this so the store can improve training on how to handle intermittent device issues and better support customers who are already paying for protection. It would also help if the insurance coverage and actual costs were fully explained when people purchase their phones. If everything must be handled over the phone or online, then the store functions only as a sales location, not a service one.

    Sierra Satellite - televisionserviceproviders - Updated October 2026

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